I chose to give this hotel a good rating because it delivered exactly what was advertised at a decent rate in a location that we convenient to what I wanted to do in SF. That said, there are a few things I wish I had taken into account before choosing it that have to do with me more than the property itself. For starters, this is probably not the top pick for someone with mobility issues or who has trouble with stairs. If there is an elevator in the building it was evidently not operating during my stay, and accessing the front desk and guest rooms involved several flights of pretty steep stairs with baggage -- so just be prepared. Second, the hotel staff is very nice and helpful, but there is no one on-site overnight. For me this became an issue when an alarm went off in the hallway outside my room about 5 a.m. When I called the after-hours number, they advised me to ignore it and so the alarm kept going til the morning crew arrived. Finally, future guests should note there is not really a common area, so people staying in the shared hostel rooms tend to use the hallways for personal phone calls etc. and the noise does carry. These are not criticisms, just a heads-up for people who may be a tad more comfortable in a more traditional American-style hotel set-up. This is not that, but it is an interesting, quirky and comfortable place at a good price near interesting attractions, music venues, etc. and not too far from Union Square.