Patio

Opiniones sobre Infinity Hotel San Francisco, Tapestry Collection by Hilton

4 out of 5

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 471 de 817 opiniones" "
Evaluación: 8 - Bueno. 232 de 817 opiniones" "
Evaluación: 6 - Aceptable. 55 de 817 opiniones" "
Evaluación: 4 - Mediocre. 34 de 817 opiniones" "
Evaluación: 2 - Terrible. 25 de 817 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

8,4/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

STEPHANIE

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 8 noches en diciembre de 2023
Respuesta de Guest Services el 16 ene. 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Experiencia confortable !
Hotel Nuevo , excelente ubicación , impecable, gran experiencia !
Se hospedó 3 noches en octubre de 2023
Respuesta de Guest Services el 12 oct. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

Angelica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The only thing I did not like was the rooms are too small, but it's no big issue.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Guest Services el 8 sept. 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

Nelly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me pareció una excelente opción, la calle de atrás muy linda con tiendas, restaurantes etc… a unos minutos Tiene un estacionamiento a media cuadrito. El personal muy amable y atento, y la cafeteria de abajo muy rica
Se hospedó 2 noches en julio de 2023
Respuesta de Guest Services el 30 jul. 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 Bueno

Juana Cristina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
4 nights stay at Lombard St near Presidio
Se hospedó 4 noches en marzo de 2023
Respuesta de Guest Services el 23 mar. 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

George

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bien
Se hospedó 5 noches en diciembre de 2022
Respuesta de Guest Services el 9 ene. 2023
Dear George,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

Fernanda

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Guest Services el 6 mar. 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 Bueno

Luis Blesa

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
En general bastantes bien. Salvo La primera noche, que en la habitación de arriba montaron una fiesta y no pudimos dormir hasta las tres y media. El personal del hotel no hizo casi nada… me tocó bajar 3 veces a recepción y amenazar con llamar a la policía. El resto de noches bien.
Se hospedó 4 noches en agosto de 2022
Respuesta de Guest Services el 14 ago. 2022
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

10/10 Excelente

Paulina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2022
Respuesta de Guest Services Hotel Infinity el 13 jun. 2022
Dear Traveler, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Sincerely, Guest Services Hotel Infinity

10/10 Excelente

Bren

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The entire staff was really nice and hotel is great
Se hospedó 5 noches en abril de 2022
Respuesta de Guest Services el 5 may. 2022
Dear Bren, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 Bueno

Monica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No hacen la aclaración que se tiene que solicitar servicio de limpieza Internet muy malo
Se hospedó 3 noches en marzo de 2022
Respuesta de Guest Services el 29 mar. 2022
Dear Traveler, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner.

8/10 Bueno

manuel

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
no hay estacionamiento propio y no limpian las hab
Se hospedó 3 noches en diciembre de 2021
Respuesta de Guest Services Hotel Infinity el 31 dic. 2021
Dear Traveler, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Sincerely, Guest Services Hotel Infinity

10/10 Excelente

Lizbeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2021
Respuesta de Sam T el 22 sept. 2021
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

4/10 Mediocre

Cliente verificado

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios
En primera instancia, el hotel no cuenta con estacionamiento, tuvimos que buscar uno por cuenta propia, lo cual nos dificultava las salidas, y en la limpieza, estamos en epoca de pandemia y me sorprendio que las habitaciones del hotel se limpien un dia si y uno no, me instale el viernes y hasta el domingo limpiaron el cuarto y tuve q ir a pedirlo yo a recepcion porque ellos no lo hacen si no lo pedimos, no quede satisfecha por ambas cosas, ademas fue muy poco el personal amable en ese lugar
Se hospedó 3 noches en mayo de 2021
Respuesta de Jay Singh el 20 may. 2021
Dear Guest(s), We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services. Sincerely, Singh, Jay

8/10 Bueno

Jhoan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2020
Respuesta de Infinity Hotel Front Desk el 14 nov. 2020
Hi Jhoan, thank you so much for staying at the Infinity Hotel. Thank you for your review, and we look forward to have you back as our guest in the future. Have a great day!

8/10 Bueno

Maria Jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en agosto de 2019

10/10 Excelente

Kathy

Le gustó: Limpieza, servicios
Eric that works at the front desk is always so nice!
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Services el 29 abr. 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 Bueno

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is my go-to when visiting SF on business. Been staying for a couple years, now. They keep everything pristine. It's like they just oprened.
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Services el 29 abr. 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 Bueno

Nicole

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location close to restaurants and Marina. What I didn’t like what the noise coming from outside and heaters were loud . Rooms too close to each other . Otherwise staff was very nice .
Se hospedó 2 noches en marzo de 2024
Respuesta de Infinity Hotel Management el 1 abr. 2024
Dear Nicole, Thank you for your review. I'm glad to hear that you found the location convenient and enjoyed the proximity to restaurants and the marina. It's also great to hear that you had a positive experience with the staff.I'm sorry to hear about the noise disturbances from outside and the loud heaters in the rooms. It's understandable how this could detract from your overall experience. Additionally, I can imagine that having rooms close to each other might impact privacy and comfort.Your feedback is valuable and will be helpful for the management to address these issues and for potential future guests to consider. Thank you for sharing your thoughts, and I hope your next stay will be more enjoyable.

6/10 Aceptable

Pamela

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
The positives were the outdoor spaces on the 4th floor and outside lobby. The primary negative was how noisy the room was. The entrance to the rooms are from an outside corridor where sounds from rolling carts, suitcases are quite loud. The architecture is odd in that most rooms don’t have outside windows so you are looking out at the corridors. Also there is this open air space in the middle of the room configuration where you can look down to the patio. Our room was near a corridor that looked down to the patio and the noises traveled up from below. Other issues were Expedia indicated there was a free breakfast buffet but there isn’t any restaurant associated with the hotel, there is a coffee shop next door.
Se hospedó 2 noches en marzo de 2024
Respuesta de Infinity Hotel Management el 25 mar. 2024
Dear Pamela,We appreciate your detailed feedback regarding your recent stay at Hotel A. It's heartening to hear you enjoyed our outdoor spaces, as we strive to provide a relaxing atmosphere for our guests. Your remark about the noise is noted. We understand how crucial a peaceful environment is for a comfortable stay, and we deeply regret to hear that it wasn't the case during your visit. Regarding the room configuration and window issue, we're sorry to hear that it didn't meet your expectations. Our unique architecture is designed to provide a unique experience, however, we understand it might not be to everyone's taste.We also regret the misunderstanding about the breakfast buffet. We value clear and accurate communication and will work to ensure this is better highlighted in future interactions with booking partners.Thank you for sharing your experience. We hope to have the opportunity to welcome you back in the future in the hope that we can provide a more satisfying experience.Regards

10/10 Excelente

Erin

Se hospedó 1 noche en marzo de 2024
Respuesta de Infinity Hotel Management el 26 mar. 2024
Dear Erin.Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 Bueno

Tracy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kind of an overhauled motor court. Good black out shades, honestly did not know if it was 8:01 vs 1:08! Hated the BR (low flow everything) so no noise masking and your room mate 3 feet away, so be in-love with your guest! Very walkable and good food close by!
Se hospedó 2 noches en marzo de 2024
Respuesta de Infinity Hotel Management el 12 mar. 2024
Dear Tracy,It's a pleasure to hear that you enjoyed the charm of our hotel and appreciated the quality of our blackout shades. We understand your discomfort regarding the bathroom facilities, and we apologize if this aspect did not meet your expectations. Our aim is always to provide a comfortable and enjoyable stay for our guests. It's heartening to know that you found the location of our hotel convenient and were able to explore the nearby food joints.Your feedback is greatly appreciated and helps us understand the areas where we can improve. Thank you for sharing your experience.Best Regards,

10/10 Excelente

Vasiliy

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice little boutique hotel. Enjoyed staying here while on business trip. Convenient. A lot of things are within walking distance.
Se hospedó 2 noches en febrero de 2024
Respuesta de Infinity Hotel Management el 20 feb. 2024
Dear Vasiliy, Your kind words about our boutique hotel are greatly appreciated. It's delightful to hear that you enjoyed your stay with us and found our location convenient. We strive to provide an experience that allows our guests to make the most out of their visit, hence, the proximity to various attractions. Your positive feedback serves as a wonderful testament to our commitment. We look forward to having the opportunity to welcome you back on your next business trip.Best Regards.

10/10 Excelente

Audrey

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Most of the rooms are interior with no outside facing windows.
Se hospedó 2 noches en enero de 2024
Respuesta de Infinity Hotel Management el 15 feb. 2024
Dear Audrey,We understand how important natural light and views can be to the overall experience of a stay. Our hotel design indeed includes both interior and limited exterior-facing rooms, appealing to a variety of guest preferences as well as two Terraces with amazing views. We apologize if this aspect did not meet your expectations during your recent stay. We value your feedback and assure you that we strive to provide a memorable experience for all our guests. Please do not hesitate to specify your room preference during your next visit. We will do our best to accommodate your request, subject to availability. Warm Regards,

8/10 Bueno

Christopher

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms are small but modern and clean, but include a fridge and microwave. The location is great if you want to be close to local stores, cafes, restaurants, and bars, and close enough to tourist destinations like the Golden Gate Bridge.
Se hospedó 3 noches en febrero de 2024
Respuesta de Infinity Hotel Management el 15 feb. 2024
Dear Christopher,It's delightful to hear that you found our rooms modern, clean, and well-equipped with amenities such as a fridge and microwave. We meticulously curate our rooms to cater to the needs of our valued guests like you.Moreover, we are glad that our strategic location added value to your stay. Being in proximity to local stores, cafes, restaurants, and bars, as well as iconic tourist destinations like the Golden Gate Bridge, is indeed one of our key advantages.We look forward to welcoming you back in the future. Best Regards.

2/10 Terrible

SHINDY

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Respuesta de Guest Services el 10 feb. 2024
Dear Shindy,We regret to see that your experience didn't meet your expectations. Our hotel strives to provide a warm and welcoming atmosphere for all our guests. We value your feedback as it helps us to enhance our overall performance. We hope to have the opportunity to better serve you in the future. Kind regards.

10/10 Excelente

Pedro

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Great.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services el 10 feb. 2024
Dear Guest,We're delighted to hear you had a great experience at our hotel. Your brief yet positive review brings joy to our team. It's always heartening to know that our guests have a satisfying stay with us. We look forward to hosting you again, promising to keep up our standards. Best Regards.

6/10 Aceptable

Emmanuelle

Le gustó: Limpieza
.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services el 2 feb. 2024
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

Rakesh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Infinity Hotel Management el 21 ene. 2024
Dear Rakesh,We are delighted to see your perfect rating of our hotel. It's great to know that your stay at Infinity Hotel San Francisco met your expectations. We continually strive to provide our guests with an exceptional experience, and your review indicates that we are heading in the right direction. We look forward to welcoming you back in the future. Best regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de Guest Services el 16 ene. 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 Aceptable

Carolyn Sue

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Over-priced, no amenities
Greatly over-priced at $500/night, minimal to no amenities, no exterior window, small, noisy, only elevator not functioning
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Services el 14 ene. 2024
Dear Carolyn, Thank you for sharing your detailed review of your recent stay with us. Thank you for bringing your concern to our attention. We apologize for any inconvenience you experienced due to the Elevator upgrade during your stay. Our hotel is reasonably price but due big conference the rates were higher thought the city during that week.Our Elevator is back online and our team is committed to providing a comfortable stay, and we appreciate your understanding.We hope to have the opportunity to welcome you back for a more seamless experience.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Services el 16 ene. 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

Katie

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services el 29 ene. 2024
Dear Katie,Your Five star review brings a great deal of joy to our team. Your satisfaction is our priority and we strive to provide an exceptional experience for all our customers. We hope to have the pleasure of serving you again soon.

8/10 Bueno

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Guest Services el 16 ene. 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Decent place, good location.
We stayed 2-nights in San Francisco for an event. The hotel is in walking distance of the Palace of Fine Arts, which is great. However, upon check-in we were met with an out-of-service elevator and a room booked on the 4th floor. Having to use the stairs all weekend was annoying but whatever. The bathroom amenities and bed are pretty bougie. Worth a stay, as long as the evelvator is working.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Services el 14 ene. 2024
Dear Guest, Thank you for bringing your concern to our attention. We apologize for any inconvenience you experienced during our Elevator upgrade.It's wonderful that you enjoyed the convenience of being within walking distance to the Palace of Fine Arts.Our Elevator is back online and our team is committed to providing a comfortable stay, and we appreciate your understanding.We're pleased to hear that our staff was friendly and helpful during your visit. If there's anything else we can assist you with or if you have additional feedback, please don't hesitate to let us know. We are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit

10/10 Excelente

Carly

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services el 16 ene. 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

Kimberly

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Chic economical hotel
We will definitely stay here again. We loved the location being near Chestnut Street with its restaurants, bars and shops. Our welcome by the front desk was friendly and very informative. The gathering spaces for guests makes it unique with rooftop terraces, outdoor fire pit, lobby conversation area, attached cafe. Our room was well appointed and very clean. Each room seems to vary in size and has a slightly different layout. It is a relativity quiet hotel between rooms, only door sounds.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Guest Services el 4 dic. 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

Donna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 6 noches en noviembre de 2023
Respuesta de Guest Services el 16 ene. 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

John

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Guest Services el 30 nov. 2023
Dear John,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

Erwin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The rooms are very clean and modern
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Services el 27 nov. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Loud
Our reservation included breakfast, as indicated on our receipt, but they refused to honor it nor provide a refund. The beds were comfortable but the hotel is so loud that we were awakened at 6am every day by other guests, staff, or street traffic. It was non-stop noise in the morning. One of the front desk staff was not friendly or helpful, the other two we interacted with were very nice. I would not recommend staying here.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Guest Services el 27 nov. 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

Laura

Se hospedó 2 noches en noviembre de 2023
Respuesta de Guest Services el 16 ene. 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

Athalie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All perfect ! I’ll be back for sure ☺️
Se hospedó 4 noches en octubre de 2023
Respuesta de Guest Services el 3 nov. 2023
Dear guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

Tanya

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was extremely friendly.. The hotel was very clean and safe .. I will definitely be back ..
Se hospedó 4 noches en octubre de 2023
Respuesta de Guest Services el 2 nov. 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

Luisangel

Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services el 20 nov. 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 Aceptable

Adam

Le gustó: Personal y atención
No le gustó: Servicios
No real fitness facility
Se hospedó 2 noches en octubre de 2023
Respuesta de Guest Services el 27 oct. 2023
Dear Adam, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

Wai Shan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services el 28 oct. 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excelente

Lauren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en octubre de 2023
Respuesta de Guest Services el 27 oct. 2023
Dear Lauren, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 Aceptable

Albert J

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en octubre de 2023
Respuesta de Guest Services el 27 oct. 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 Bueno

Jeff

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very small rooms with very large TVs.
Se hospedó 2 noches en octubre de 2023
Respuesta de Guest Services el 23 oct. 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,