Áreas de la propiedad

Opiniones sobre Geary Parkway Motel

2 out of 5
Geary Parkway Motel
4750 Geary Blvd, Richmond District, San Francisco, CA

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 447 de 1002 opiniones" "
Evaluación: 8 - Bueno. 369 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 107 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 46 de 1002 opiniones" "
Evaluación: 2 - Terrible. 33 de 1002 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

7,8/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Mayra, San Francisco

Viajó por negocios
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
N
Se hospedó 1 noche en mayo de 2023
Respuesta de Customer Care Team el 18 may. 2023
Dear Mayra, thank you so much for your review. While we are happy that you stayed with us, we are disappointed for failing to blow it out of the park for you. We sincerely apologize for the issues encountered by you during your stay with us and we promise to take adequate steps to deal with them accordingly. We look forward to hosting you soon!Best Regards,Customer Care Team

10/10 Excelente

Clara

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Feliz y complacida con el lugar
Excelente un lugar súper limpio La persona con la que hicimos el check in muy amable Lo recomiendo ampliamente
Se hospedó 1 noche en mayo de 2023
Respuesta de Customer Care Team el 10 may. 2023
Estimado Clara, nos complace que su comentario refleje una impresión positiva de nosotros debido a su reciente estadía aquí. Estamos igualmente complacidos de tener la oportunidad de recibirlo y esperamos tenerlo pronto de regreso con nosotros. ¡Gracias!Best Regards,Customer Care Team

10/10 Excelente

Agustin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
The bathroom very small
Se hospedó 1 noche en febrero de 2023
Respuesta de Customer Care Team el 17 feb. 2023
Dear Agustin, thank you so much for your review. While we are happy that you stayed with us, we are disappointed that we did not blow it out of the park for you. We are sorry to hear that the size of the bathroom was not according to your liking. We wish you had brought this to our notice earlier as this would have helped us find a better alternative. We will make sure to highlight the issue to our management, and we hope to take steps to avoid such instances going forward. We hope you give us another chance to redeem ourselves by serving you to the best of our abilities the next time you are in the vicinity. Best Regards,Customer Care Team

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Limpio
Todo en orden y limpio
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Ana

Viajó con su pareja
Buena localidad y estacionamiento accesible Buen un poco viejas las instalaciones y baños con mod
Se hospedó 2 noches en noviembre de 2021
Respuesta de Henry el 1 dic. 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Patricia Raquel

Se hospedó 3 noches en julio de 2021
Respuesta de Guest Experience Team el 27 jul. 2021
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

8/10 Bueno

Claudia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2021
Respuesta de Guest Experience Team el 21 jul. 2021
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

10/10 Excelente

Felix

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2021
Respuesta de Guest Experience Team el 16 feb. 2021
It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon. Best Regards, Customer Care Team

8/10 Bueno

Juan Manuel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen hotel en buena zona. Dueños desagradables
Los dueños hindues fueron bastantes desagradables e irrespetuosos, te hacian sentir una molestia. El parqueo es por orden de llegada... A la mañana cuando le fui a decir que la cafetera no funcionaba, el dueño se molestó mucho.
Se hospedó 2 noches en febrero de 2020
Respuesta de henry el 17 feb. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

ANA LETICIA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
excelente opción en San Francisco
Se hospedó 3 noches en diciembre de 2019
Respuesta de henry el 26 dic. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Héctor

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Buenas opción
Buena opcion barata para visitar San Francisco
Se hospedó 2 noches en noviembre de 2019
Respuesta de henry el 23 nov. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nos gustó la ubicación. Hay paradas de bus muy cerca.
Se hospedó 3 noches en octubre de 2019
Respuesta de henry el 18 oct. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2019
Respuesta de henry el 23 ago. 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

ELVIRA

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2019
Respuesta de henry el 14 may. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La habitación es pequeña pero cómoda. No tiene desayuno, solo café y jugo. La ubicación es buena. Tiene transporte público en la puerta. El estacionamiento no es suficiente. Un par de noches tuvimos que dejar el carro en la calle
Se hospedó 6 noches en abril de 2019
Respuesta de henry el 21 abr. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2019
Respuesta de henry el 12 feb. 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
bien relacion precio calidad alejado del centro en un lindo barrio
Se hospedó 2 noches en febrero de 2019
Respuesta de henry el 10 feb. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

LORENZO LUIS

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2018
Respuesta de Henry el 7 dic. 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy bien localizado y conveniente. El precio estaba muy por debajo de la oferta de otros hoteles.
Se hospedó 3 noches en septiembre de 2018
Respuesta de Henry el 26 sept. 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

David

Le gustó: Limpieza, comodidad de la habitación
Calidad - precio aceptable para ser SFO.
Calidad - precio más que aceptable para ser San Francisco que es una ciudad carísima en alojamientos. Habitación y baño suficiente. Se duerme bien (se perciben ruidos de la calle pero nada llamativo. Suele ocurrir en los moteles). WIFI ok. 11 plazas de aparcamiento para 22 - 23 habitaciones. Procurad ir pronto u os tocará aparcar en la calle, lo cual por otro lado es bastante sencillo. Hay que tener cuidado con lo que de qué días se puede aparcar en qué calles pero más allá de eso se puede encontrar aparcamiento con cierta facilidad. Delante del hotel hay parada de bus (no recuerdo el número) que te trae del centro (el que va al centro para en la otra acera). Aproximadamente tarda 25-30 minutos. A unos 250 metros al oeste para otro que te lleva a la zona de Golden Gate y Crissy Field. En los alrededores no hay gran cosa. Un Jack in the box, alguna tienda de ultramarinos y algún sitio para desayunar (nosotros parábamos en uno tipo Starbucks, aunque no era de ninguna cadena, a unos 250 metros al este). La zona no parece peligrosa por la noche pero tampoco es para pasear, entre otras cosas porque no hay nada. La calle paralela (Clement St.) parece tener muchos restaurantes pero no fuimos hasta allí, de modo que no puedo opinar sobre ello. Si volviera a ir a SFO, sería una opción a tener en cuenta.
Se hospedó 4 noches en septiembre de 2018
Respuesta de Henry el 24 sept. 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Noelia, Madrid

Good location
The hotel is kind of walking distance from the main attractions in San Francisco. It is basic place, the area does not look so good but it is ok. Car parking is bot guarantee, first come first served policy :-(
Se hospedó 3 noches en agosto de 2018
Respuesta de Henry el 19 ago. 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Vinod

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good Motel at very convenient location near to Golden Gate bridge.
Respuesta de Customer Care Team el 22 abr. 2024
Dear Vinod, we're thrilled to hear that you enjoyed your stay at our motel and found our location convenient, especially being close to the Golden Gate Bridge. Your satisfaction is our top priority, and we're glad that our location met your needs for your visit. Should your travels bring you back to the area, we'd be delighted to welcome you again for another enjoyable stay. Thank you for choosing us!Best Regards,Customer Care Team

6/10 Aceptable

Marysol

Le gustó: Limpieza
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Care Team el 22 abr. 2024
Dear Marysol, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Customer Care Team

10/10 Excelente

Juliette, Hammond

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a gem. Staff were attentive to any concern, question, or need. It was quiet, which i appreciated. Felt safe.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Care Team el 22 abr. 2024
Dear Juliette, it's wonderful to hear that you had such a positive experience during your stay with us! Ensuring the comfort and safety of our guests is our top priority, and we're glad to hear that our staff was able to handle any concerns or needs you had promptly. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon for another enjoyable stay. If there's anything specific you'd like us to focus on for your next visit, please feel free to let us know. Best Regards,Customer Care Team

10/10 Excelente

Malcolm

Viajó por negocios, Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Liked it
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 18 abr. 2024
Dear Malcolm, we're delighted to hear that you liked your stay with us! Providing a positive experience for our guests is our top priority, and we're glad that we could meet your expectations. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best Regards,Customer Care Team

8/10 Bueno

Marisela, atwater

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 15 abr. 2024
Dear Marisela, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards,Customer Care Team

6/10 Aceptable

Anisra, Las Vegas

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 12 abr. 2024
Dear Anisra, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Customer Care Team

10/10 Excelente

Paul

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 25 abr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Aceptable

Alice

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
The property was ok. The room needed some warm bedding and lighting and updated furniture. The desk lamp was not up to date. There was peeling wall paper from where a print had removed. The bathroom needed a much better fan to clean the moisture of water from the shower. The was what looked like mold on the ceiling and on the rim of the interior shower. The bathroom towels were a bit thin as well. The power went out twice during our time there and the phone was not connected to the office. There were no emergency system to let you know about the power outage. The person who cleaned the rooms was very nice and when I encountered this person was very helpful.
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Care Team el 5 abr. 2024
Dear Alice, thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced during your stay. Your comments have been shared with our management team to handle the issues with the room conditions and amenities promptly. We appreciate your understanding and hope to have the opportunity to welcome you back in the future to provide you with a more enjoyable experience.Best Regards,Customer Care Team

8/10 Bueno

Amy

Viajó por negocios
I stayed here while my husband had lung transplant surgery until we could get into extended stay accommodations. It was great for crashing after spending the day at the hospital. Staff was accommodating when I had to extend my stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Care Team el 28 mar. 2024
Dear Amy, thank you for choosing to stay with us during such a challenging time, and for taking the time to share your experience. We're glad to hear that our hotel provided a comfortable and convenient place for you to rest during your husband's lung transplant surgery. Providing compassionate and accommodating service to our guests is important to us, especially during difficult circumstances. We're pleased that our staff could assist you with extending your stay as needed. We hope your husband's surgery went well, and we wish him a speedy recovery. Should you ever need accommodation in the future, please don't hesitate to reach out.Best Regards,Customer Care Team

10/10 Excelente

Susana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy bien económico y limpio
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team el 25 mar. 2024
Dear Susana, we're thrilled to hear that you found our hotel to be very good, economical, and clean! Providing excellent value and a clean, comfortable environment for our guests is our top priority. Your satisfaction means the world to us, and we're grateful for your positive feedback. If you ever find yourself in the area again, we'd be delighted to welcome you back for another enjoyable stay. Please let us know if there's anything else we can do to make your next visit even better.Best Regards,Customer Care Team

8/10 Bueno

Rachel, Sparks

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Propert is easy to find. Parking onsite is nice, property is clean. Staff is polite and helpful. Room is clean, the dryer in the bathroom didnt work though. Not a huge deal. Will stay there again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team el 20 mar. 2024
Dear Rachel, thank you for taking the time to share your feedback. We're glad to hear that you found our property easy to find, with convenient onsite parking and clean facilities. However, we apologize for the inconvenience with the dryer in your bathroom. We will handle this issue promptly to ensure it doesn't affect future guests. We appreciate your understanding and look forward to welcoming you back for another enjoyable stay.Best Regards,Customer Care Team

8/10 Bueno

Liubov

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It’s clean. Everything you need. But don’t even think to check in a five minutes earlier. Nobody is available. Nobody ever answers the phone. And the facet was not working properly in my room. But if I have to get place for one night, I’ll take it again
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 20 mar. 2024
Dear Liubov, thank you for your review and for choosing to stay with us. We apologize for any inconvenience you experienced during your check-in process and for the issue with the faucet in your room. Your feedback is important to us, and we will handle these concerns to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to welcome you back for a more seamless stay next time.Best Regards,Customer Care Team

8/10 Bueno

Marisa

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
Dated, but very clean. Parking on site was a plus. We stayed 2 nights and were given clean towels everyday without asking.🙂
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team el 14 mar. 2024
Dear Marisa, thank you for choosing to stay with us and for sharing your feedback! We're pleased to hear that you found our hotel to be very clean, and we're glad that our on-site parking was convenient for you. It's great to know that our housekeeping team ensured you had clean towels throughout your stay. Your satisfaction is important to us, and we appreciate your kind words. We understand that our property may have a dated feel, and we're continuously working to improve our facilities. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Best Regards,Customer Care Team

10/10 Excelente

Thomas, Desert Hot Springs

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A very comfortable stay. Thanks!
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 13 mar. 2024
Dear Thomas, thank you for your kind feedback! We're thrilled to hear that you had a very comfortable stay with us. Providing our guests with a pleasant and relaxing experience is our top priority, and we're glad that we could meet your expectations. Should you need anything else during your future visits, please don't hesitate to reach out to us. We look forward to welcoming you back for another enjoyable stay!Best Regards,Customer Care Team

8/10 Bueno

Ryan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team el 7 mar. 2024
Dear Ryan, thank you for choosing us for your stay! We are thrilled to know that you had a wonderful experience with us. We hope to welcome you back soon!Best Regards,Customer Care Team

10/10 Excelente

Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
very nice
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 6 mar. 2024
Dear Maria, thank you for your brief but positive feedback! We're glad to hear that you had a very nice experience. If there's anything specific you'd like to share or if there's anything we can do to enhance your future stays, please feel free to let us know. We appreciate your support and look forward to welcoming you again in the future!Best Regards,Customer Care Team

8/10 Bueno

Amy

Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team el 25 mar. 2024
Dear Amy, thank you so much for your positive feedback! We're thrilled to know that you enjoyed your stay with us and that everything met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.Best Regards,Customer Care Team

10/10 Excelente

Abdullah

Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Care Team el 21 mar. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Maria I.

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is very friendly
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Care Team el 27 feb. 2024
Dear Maria, we greatly appreciate your kind words regarding our friendly staff! It is truly rewarding to hear that our team's efforts in providing excellent service have positively impacted your stay. Should your travels bring you back to the area, we would be honored to host you once again for another pleasant experience.Best Regards,Customer Care Team

8/10 Bueno

Joseph

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location and friendly staff. I’d definitely stay here again.
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Care Team el 27 feb. 2024
Dear Joseph, thank you for your positive feedback! We're thrilled to hear that you enjoyed our great location and experienced friendly staff service. It's wonderful to know that you would choose to stay with us again. If there's anything specific you particularly liked or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another pleasant stay in the future.Best Regards,Customer Care Team

10/10 Excelente

Fred

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had an early reason to be at Kaiser, this place was perfect. It is hard to give 5 stars for a 3 star motel but the rooms were nice, the large bed was comfortable, having a microwave and refrigerator was great. And free parking!! You cannot blame the noise on Geary to the management of this motel. I highly recommend this place.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 27 feb. 2024
Dear Fred, thank you for choosing to stay with us and for taking the time to share your positive experience. We're pleased to hear that our convenient amenities, comfortable rooms, and complimentary parking met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. If there's anything specific you'd like to share or any way we can further enhance your experience, please let us know.Best Regards,Customer Care Team

10/10 Excelente

Diane

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very friendly and helpful
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Care Team el 20 feb. 2024
Hi Diane,We're delighted to hear that you found our staff to be friendly and helpful! Providing excellent service and assistance to our guests is a top priority for us, and we're glad that our team members exceeded your expectations. Your kind words will be passed along to them as recognition for their efforts. We appreciate your positive feedback, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Customer Care Team

4/10 Mediocre

Margaret

Le gustó: Limpieza
No le gustó: Personal y atención
It's a neighborhood I'm very familiar with. There are many good restaurants and public transportation is easy and quick. The check-in was difficult. It took 3 tries for the clerk to create a key that would open the door. The wifi was so weak it was impossible to download any information. I had to go to the library to get anything done. When I complained, the clerk kept saying "my wifi is working." That was no help. Finally she said "my husband will be back later and he will fix it." No, he didn't.
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Care Team el 20 feb. 2024
Hi Margaret,We're glad to hear that you're familiar with and enjoy the neighborhood surrounding our hotel, with its abundance of good restaurants and convenient public transportation options. However, we're deeply sorry to hear about the challenges you faced during check-in and with the weak WiFi signal. It's unacceptable that you encountered difficulties with creating a key and accessing our WiFi network. We apologize for any inconvenience this caused during your stay. Rest assured, we'll address these issues with our staff to ensure proper training and resolution in the future. Your feedback is invaluable in helping us improve, and we appreciate your patience. We hope to have the opportunity to provide you with a much smoother and more enjoyable experience on a future visit.Best Regards,Customer Care Team

8/10 Bueno

Daniel

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good roadside motel with helpful staff. The WiFi however has not very usable. This was important for me due to my circumstances and so I will not be returning.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 20 feb. 2024
Hi Daniel,We're glad to hear that you found our roadside motel to have helpful staff! However, we're sorry to hear that the WiFi did not meet your expectations and was not usable for your needs. We understand the importance of reliable internet access, especially in today's connected world, and we apologize for any inconvenience this may have caused you. Your feedback is important to us, and we'll address the WiFi issue to ensure improvements are made for future guests. We appreciate your understanding, and we hope to have the opportunity to welcome you back and provide you with a much more satisfactory experience in the future.Best Regards,Customer Care Team

8/10 Bueno

Natalie

Viajó con su pareja, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención
staff was absolutely amazing - the motel definitely needs some updates and TLC but it has easy parking (however first come first serve) and is easy to find and in a convenient location. With a few updates this motel would be perfect :)
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Care Team el 13 feb. 2024
Dear Natalie, thank you for your kind words regarding our amazing staff and for choosing Geary Parkway Motel. We appreciate your feedback about the need for updates and rest assured that we are constantly working to enhance our facilities to provide a more comfortable experience for our guests. We're glad you found the parking convenient and our location suitable. Your insights are valuable, and we hope to welcome you back for an even better stay in the future.Best Regards,Customer Care Team

4/10 Mediocre

Joe

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Positive: Comfortable bed, no bed bugs, parking at hotel provided, very quiet. Very good maid service - maid does good job cleaning room except for mold in shower. Negative: mold in shower, hole fist size (!) in bathroom wall, property definitely run down and not maintained except for good maid service.
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Care Team el 6 feb. 2024
Dear Joe, thank you for sharing your feedback with us. We're pleased to hear that you found the bed comfortable, appreciated the parking facility, and experienced very good maid service. However, we sincerely apologize for the issues you encountered, including the presence of mold in the shower and the condition of the bathroom wall. Your comfort and satisfaction are our top priorities, and we take your comments seriously. We will share these concerns with our team to ensure necessary improvements are made. If there's anything specific you loved about your experience or if there are ways we can make your future visits more enjoyable, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for a more positive experience.Best Regards,Customer Care Team

6/10 Aceptable

Marc

Viajó en grupo
Good enough
Clean enough and close to where we needed to be
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Care Team el 5 feb. 2024
Dear Marc, thank you for choosing to stay with us and for taking the time to share your thoughts. We're pleased to hear that our hotel's cleanliness and proximity to your destination met your expectations. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future for another positive experience.Best Regards,Customer Care Team

8/10 Bueno

Akash

Le gustó: Servicios
Good
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team el 2 feb. 2024
Dear Akash, thank you for taking the time to share your feedback with us. We're delighted to hear that you had a good experience during your stay. Our team works hard to provide a positive and comfortable environment for our guests. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to let us know. We appreciate your patronage and look forward to welcoming you back in the future.Best Regards,Customer Care Team

8/10 Bueno

Kerry

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The TV and internet did not work but management came and fixed both promptly. Parking was tight (but FREE) and you have to back out in traffic. Another blanket would have been nice on the bed. Clean and quiet, it is much better than the outside of the place would have you think.
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team el 29 ene. 2024
Dear Kerry, thank you for taking the time to share your feedback regarding your recent stay with us. We're glad to hear that our management promptly handled the issues with the TV and internet, and we apologize for any inconvenience caused. Your comments about the parking situation and the bedding have been duly noted, and we will strive to improve in these areas to enhance the overall guest experience. We're delighted that you found our property to be clean and quiet, and we hope to have the opportunity to welcome you back for an even better stay in the future.Best Regards,Customer Care Team