Thank you for the feedback, Beth. Sounds like the shuttle service was an issue during your stay and for that we are truly sorry. We know you have choices when traveling and we appreciate that you stayed with us. Hoping that if your travels bring you back to South San Francisco that you will give us another chance.

Thank you kindly for your honest feedback. I will gratefully share your feedback with our team as part of our goal of continuous improvement.Yours in hospitality,Gerry Fuentes

Nothing makes us happier that a 5 out of 5!! Thank you! We appreciate the feedback and we appreciate you. I will share your feedback with the leadership team as part of our goal of continuous improvement.Yours in Hospitality,Gerry FuentesGeneral Manager

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Doubletree by Hilton. We hope you’ll visit us again soon.

Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We would love to see you again, should your travels bring you back to our area.

Thank you for choosing the Doubletree by Hilton. We appreciate your valuable comments and look forward to serving you again soon.

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Doubletree by Hilton. We hope you’ll visit us again soon.

Thank you for staying with us at the Doubletree by Hilton. If you haven't received your deposit back, please contact your bank directly. we hope to see you again next time.

Thank you for staying with us at the Doubletree by Hilton. We are glad that you enjoyed your stay with us, we hope to see you again next time.

We’re so sorry to hear about your unfortunate experience with our staff. We have shared your feedback with our team in order to improve in these areas. We would love to see you again, should your travels bring you back to our area.

Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We would love to see you again, should your travels bring you back to our area.

Thank you for staying with us at the Doubletree by Hilton. We are glad that you enjoyed your stay with us, we hope to see you again next time.

Thank you for staying with us at the Doubletree by Hilton. We are glad that you enjoyed your stay with us, we hope to see you again next time.

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Doubletree by Hilton. We hope you’ll visit us again soon.

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Doubletree by Hilton. We hope you’ll visit us again soon.

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Doubletree by Hilton. We hope you’ll visit us again soon.

I'm glad to hear you enjoyed your stay with us. We can't wait to see you on your next adventure.

I'm glad to hear you enjoyed your stay with us. We can't wait to see you on your next adventure.

It pleases us to know you had a good time while visiting our hotel, thank you very much for taking the time to share your review. It means a lot to us when a guest enjoys their experience with us. We would love to see you again, should your travels bring you back to our area.

Thank you for choosing Doubletree by Hilton We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon.

Dear Nury, Thank you for staying with us. Esperamos verla en su próximo viaje. Cordialmente, Mariana L.

Hola marcelino, Gracias por su preferencia. Esperamos que nos visiten otra vez en un futuro cercano. Cordialmente, Mariana

Dear Ana, Thank you for staying with us. We hope to see you again in the near future. Cordially, Mariana L.

Gracias Vanesa por sus comentarios positivos. Esperamos que regrese en un futuro cercano. Cordialmente, Mariana L.

Hola fabiola, Gracias por quedarse con nosotros. Esperamos que nos visite pronto, otra vez. Cordialmente, Mariana L.

Thank you for Staying with us, Antonio. We hope to see you in the near future. Cordially, Mariana L.

Hola bernardo barragan, Gracias por escoger quedarse con nosotros en el hotel Double Tree South San Francisco. Pedimos disculpas por la confusión que hubo cuando llegó al hotel. La razón es que en nuestro sistema, el apellido aparece como Regla (no Barragan). En cuanto al depósito, la politica del hotel, es la cantidad indicada, por noche. Agradezco su comprensión. Excelente día! Mariana

Hello, Thank you for staying with us. We hope to see you in the near future. Cordially, Mariana & Mr. C

Hola, Gracias por elegir hospedarse con nosotros. Agradecemos sus comentarios positivos y esperamos verlos en un futuro no muy lejano. Cordialmente, Mariana & Mr. C

Thank you for staying with us and we looking forward to your next visit.

Dear Jessica, Thank you for staying with us. Is there something we could've done to make your stay more enjoyable? Cordially, Mariana L.

Dear Cecilia, Gracias por sus comentarios sobre su estadia con nosotros. Nos ayudan a mejorar nuestro servcio. Gracias por elegir hospedarse con nosotros. Cordialmente, Mariana L.

Gracias por elegir hospedarse con nosotros. Siento mucho que haya tenido dificultad con los conectadores. Espero que nos visiten en un futuro cercano. Cordialmente, Mariana Landeros Gerente de Operaciones

Thank you and we look forward for your next visit.

Hola, Gracias por haberse quedado en nuestro hotel. Esperamos que regresen pronto. El restaurant se abrirá en algunas semanas. Cordialmente, Mariana L.

Thank you for the feedback, Jason. Sometimes the flight paths can make for some noise and for that we are truly sorry. We know you have choices when traveling and we appreciate that you stayed with us. Hoping that if your travels bring you back to South San Francisco that you will give us another chance.

We are so glad that you enjoyed your time with us. Thank you for the positive feedback. We appreciate it. We hope to see you again soon.

Thank you for the feedback, Sailesh. We pride ourselves on our guest experience and it's clear by your feedback that we fell short and for that we are truly sorry. We know you have choices when traveling and we appreciate that you stayed with us. Hoping that if your travels bring you back to South San Francisco that you will give us another chance.

We are so glad that you enjoyed your time with us. Thank you for the positive feedback and kind words. We really do appreciate it. We hope to see you again soon.

Thank you Marie! We couldn’t agree more. Our staff prides themselves on friendly and attentive customer service. Thank you for your feedback and we look forward to your next stay with us.

Thank you for the great score and feedback. We will make the most of it and continue improving our services levels.

Thank you so much for the great score! We are delighted to hear you enjoyed your stay at our property.Doubletree Hotel Team

Thank you Robert for the feedback and score. We hope to see you again soon.

Hello Andy, I am so sorry to read that your stay didn't meet your expectations. While it is true, our rooms do not have boilers to heat water, we do offer the coffee machine to heat water for up to 2 cups. We also have hot water available at our restaurant. If you have a thermos, we are always willing to dispense hot water from our coffee makers in the kitchen.We thank you for your feedback.

Thank you for the great feedback and I will be sure to share your comments with our Staff!

Thank you for your feedback and score. We appreciate your business.