Hello Juan, Thank you for your positive rating of 4. Your feedback is truly appreciated. We look forward to welcoming you back for another wonderful experience!Thank You,Samantha JonesGeneral Manager

Hello, We appreciate your positive feedback and 5-star rating. Your support is invaluable to us!Thank You,Samantha JonesGeneral Manager

Hello Sandra, Thank you for your 4-star rating. We are glad you had a positive experience. Looking forward to your next visit!Thank You,Samantha JonesGeneral Manager

Hi Teresa,Its always a pleasure knowing we made for an amazing stay and I hope we can welcome you back to Hotel Zoe in the near future!

Hello Concepcion, Thank you for the 5 star rating for the Hotel Zoe. I certainly agree... we have the best location in the city! Hotel Zoe is so close to all the great sites and attractions! Thanks again!Mary ArellanoHotel Zoe Fisherman's Wharf

Hello Ana Maria,Thank you for the great review! I was delighted to hear you had such a wonderful stay with us here at Hotel Zoe and thank you very much for you feedback on our staff and Pescatore - we are extremely proud of our team who loves to take an excellent care of our guests! Please come see us again soon!Mary ArellanoHotel Zoe Fisherman's Wharf

Dear Oscar, Thank you for taking the time to complete our survey regarding your recent stay here at Hotel Zoe. Your feedback is very important and valuable to us. I was delighted to learn you had a pleasant experience while you were there. We hope you come back and stay with us again! Mary Arellano Hotel Zoe Fisherman's Wharf

Enrique, I am glad you enjoyed hanging out on our patio. We hope you visit us again

Thank you!

Dear Hector, Thank you for taking the time in doing our survey, we appreciate all the feedback that we get back from our guests. I am happy to hear that you had great service with our valet team, however I do apologize that you did not receive your bottle of wine with your stay. We hope you do think of us the next time you are in San Francisco. Kind Regards, Mary Arellano Assistant General Manager Hotel Zoe Fisherman's Wharf

Hello Ms. Canon, Thank you for taking the time in doing our survey, and we appreciate the feedback we get from our guests. I am sorry that you had some issues during your stay with us. Our Valet prices and hotel deposits is pretty standard and similar to our location. Many hotels offer valet parking packages that include parking into the rate, instead of paying it separate and might be a better solution the next time you are in town. The $100 deposit is a hold just in case there are room charges and returned if not used at the end of the stay. Again, I do apologize, if this was miscommunicated to you at check-in. On the positive side, i am glad Frank was great during your stay. Mary Arellano Assistant General Manager

Dear Lilia Kimi, Thank you for your review!! If your travels bring you back to San Francisco we hope to see you again!

Dear Jose, Thank you for your review! Diogo Vieira Front Office Manager

Thank you for your feedback on your recent stay at Hotel Zoe, MarcoAntonio. I apologize for the noise challenges your were faced with during your stay. I can assure you it was an isolated incident. With that being said, I hope you will stay with us in the future so we can have the opportunity to change your experience with us and our team.

Hi Spencer, Thank you for the 5-star rating. Your support is truly appreciated!Thank You,Samantha JonesGeneral Manager

Hello Julia, Thank you for your positive rating! Your feedback is truly appreciated, and we look forward to the opportunity to host you again in the future.Thank You,Samantha JonesGeneral Manager

Hi Elizabeth, Thank you for your positive feedback and 5-star rating. We are thrilled to hear that our valet service was very helpful and friendly. Your kind words are truly valued. Hope we have a chance to impress you again in the future.Thank You,Samantha JonesGeneral Manager

Hello Jody, Thank you for your 5-star rating. We truly appreciate your support! Your feedback helps us improve our service. We look forward to welcoming you back in the future.Thank You,Samantha JonesGeneral Manager

Hello Harold, Thank you for your positive feedback and 5-star rating. We are thrilled that you enjoyed your experience with us. We look forward to the opportunity to welcome you back in the future!Thank You,Samantha JonesGeneral Manager

Hello Walt, Thank you for your feedback on the 5-star rating and mentioning the convenient location. We appreciate your support and look forward to welcoming you back in the future.Thank You,Samantha JonesGeneral Manager

Hi Lauren, Thank you for sharing your feedback about your stay at Hotel Zoe. We are thrilled to hear that you enjoyed our convenient location near the Wharf and the comfort of the king-sized bed upgrade. Your suggestions regarding the lobby/work space are valuable to us, and we will take them into consideration for future improvements. We are glad you found our staff accommodating and the terrace area enjoyable. We look forward to welcoming you back for another pleasant experience!Thank You,Samantha JonesGeneral Manager

Hi Veronique, Thank you for your positive rating and kind comments about your stay at Zoe Fisherman Hotel. It's wonderful to hear that you had a very sweet and peaceful experience. Your support is truly valued!Thank You,Samantha JonesGeneral Manager

Hi Daryl, Thank you for sharing your wonderful experience and awarding us a 5-star rating! We are thrilled to hear that you enjoyed our hotel, especially the convenient location near Fisherman's Wharf and the comfort of our beds. Your kind words motivate us to continue delivering exceptional service. We can't wait to host you again for another fantastic stay!Thank You,Samantha JonesGeneral Manager

Hello Jan, Thank you for sharing your recent stay experience at Hotel Zoe. The convenient location near Fisherman's Wharf, the peaceful surroundings, and the exceptional service provided by our staff are all aspects we are thrilled you enjoyed. Your feedback on the clean and modern amenities, especially the shower, is much appreciated. We understand the concern about the valet parking cost and will consider your comments for future enhancements. We truly value your recommendation and look forward to welcoming you, your friends, and family back soon.Thank You,Samantha JonesGeneral Manager

Hi Roela, Thank you for your positive feedback and 5-star rating. We are delighted to hear that Joe and Eric provided exceptional customer service, ensuring your comfort throughout your stay. Your kind words mean a lot to us. We look forward to the opportunity to welcome you back in the future.Thank You,Samantha JonesGeneral Manager

Hello Sherry, Thank you for the positive feedback and 5-star rating! We are thrilled that you enjoyed the peaceful ambiance and fire tables in our courtyard. Your support is truly appreciated. We look forward to welcoming you back for another memorable experience!Thank You,Samantha JonesGeneral Manager

Hello Donna, Thank you for celebrating your stay with us! Your positive feedback about your recent trip to San Francisco truly made our day. We are thrilled that our location, amenities, and staff made your solo travel memorable. We can't wait to welcome you back on your next visit!Thank You,Samantha JonesGeneral Manager

Hi Clifford, Thank you for your kind words and the 5-star rating! We are thrilled to hear that everything was perfect during your visit. We look forward to welcoming you back soon.Thank You,Samantha JonesGeneral Manager

Hello Jennifer, We appreciate you highlighting the issues you faced. We apologize for any inconvenience caused by noise disturbances. Your feedback is valuable to us, and we will address these concerns to enhance our services.Thank You,Samantha JonesGeneral Manager

Hi Ludmila, Thank you for the 5-star rating! We sincerely appreciate your feedback and are thrilled to hear that you enjoyed your stay. Your recommendation means a lot to us. We would be delighted to welcome you back in the future.Thank You,Samantha JonesGeneral Manager

Hi Nikzad, Thank you for sharing your positive experience with us! We truly appreciate your kind words about our great location, helpful staff, and the fantastic vibes from the outdoor fireplace. We are delighted to hear that you enjoyed your time with us. Looking forward to welcoming you back on your next visit!Thank You,Samantha JonesGeneral Manager

Hey Cynthia, I'm truly sorry to hear about your experience with the reservation cancellation without notification. We understand the frustration this must have caused. Rest assured, we will thoroughly investigate this matter to prevent any recurrence. Thank you for bringing this to our attention.Thank You,Samantha JonesGeneral Manager

Hello Beverly, Thank you for your kind words about your stay at Hotel Zoe. We are thrilled to hear that you found our staff to be exceptional, especially Roy at the front desk. Your feedback truly motivates us to continue delivering top-notch service. We look forward to welcoming you back for another memorable experience.Thank You,Samantha JonesGeneral Manager

Hello Cary,Thank you for sharing your recent experience with us. We are pleased to hear that you found the room clean and enjoyed a peaceful night's rest in our quiet location. Your feedback about the distance from city attractions is valuable to us as we continuously strive to enhance our guests' experiences. We look forward to welcoming you back in the future.Thank You,Samantha JonesGeneral Manager

Hi Christina, Thank you for the 5-star rating! Your support is truly appreciated. Hope we have a chance to impress you again.Thank You,Samantha JonesGeneral Manager

Hello Kelby, Thank you for sharing your positive experience with us. We are thrilled to hear that the room exceeded your expectations and that our hotel's location near the main tourist area was convenient for you. Your support is truly appreciated, and we are delighted that you had a fantastic stay! We eagerly await your next visit.Thank You,Samantha JonesGeneral Manager

Hello Lisa, Thank you for the 4-star rating! We look forward to welcoming you back.Thank You,Samantha JonesGeneral Manager