Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 251 de 434 opiniones" "
10 - Excelente
251
Evaluación: 8 - Bueno. 116 de 434 opiniones" "
8 - Bueno
116
Evaluación: 6 - Aceptable. 32 de 434 opiniones" "
6 - Aceptable
32
Evaluación: 4 - Mediocre. 23 de 434 opiniones" "
4 - Mediocre
23
Evaluación: 2 - Terrible. 12 de 434 opiniones" "
2 - Terrible
12
9,0/10
Limpieza
9,0/10
Personal y atención
8,6/10
Servicios
8,8/10
Estado de la propiedad e instalaciones
8,8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Carlos M Del Real
7 nov. 2023
Le gustó: Limpieza, personal y atención
Ubicación
Carlos M Del Real
Se hospedó 2 noches en noviembre de 2023
Respuesta de Residence Inn San Diego Del mar el 12 nov. 2023
Dear Carlos M Del Real,On behalf of the entire hotel team, I want to thank you for sharing about our hotel. I am glad that you like our location. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 Excelente
Cliente verificado
Viajó con su familia
28 abr. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en enero de 2022
Respuesta de Ali Gonzalez el 1 feb. 2023
Thank you for your kind review of our hotel! We are glad to hear that you had a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us and we look forward to your next stay!
8/10 Bueno
JOSE
Viajó con su familia
16 abr. 2022
Le gustó: Limpieza, estado de la propiedad e instalaciones
JOSE
Se hospedó 7 noches en abril de 2022
Respuesta de Ali Gonzalez el 1 feb. 2023
Thank you for your kind review of our hotel! We are glad to hear that you had a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us and we look forward to your next stay!
6/10 Aceptable
JORGE L.
23 jul. 2021
No le gustó: Limpieza, personal y atención
Personal desagradable
El cuarto bien, pero todo el personal muy poco amable, eso hace una estancia poco agradable.
Siete noches sin limpieza de la habitación es desagradable, a pesar de que en la página dice limpieza diaria y no hay ninguna aclaración que diga que por el Covid no se hará el aseo.
JORGE L.
Se hospedó 7 noches en julio de 2021
Respuesta de RI Manager el 28 jul. 2021
Hi Jorge - We are very sorry that the weekly housekeeping regimen was not to your liking. This is currently the brand standard, but understand your concerns either way. We hope to see you again under better circumstances.
8/10 Bueno
Jessica djaddah
Viajó por negocios
12 feb. 2021
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
Jessica djaddah
Se hospedó 3 noches en febrero de 2021
Respuesta de RI Manager el 24 feb. 2021
Hi Jessica - I'm sorry we were only able to give you a fair stay at our hotel. We appreciate the feedback and hope we are able to serve you sometime in the future.
8/10 Bueno
Cliente verificado
8 mar. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 2 noches en marzo de 2019
8/10 Bueno
Cliente verificado
3 nov. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The room is very comfortable plenty of space and have a lot of amenities
Cliente verificado
Se hospedó 1 noche en octubre de 2018
10/10 Excelente
rossalba, mexico df
1 nov. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nos encanta el hotel por la atención del personal, las instalaciones muy buenas. Solamente el aire acondicionado de la hab 611 sonaba muy fuerte.
rossalba
Se hospedó 3 noches en octubre de 2018
8/10 Bueno
VIDAL ALFONSO, los Cabos Mexico
21 ago. 2016
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
hotel en una zona de edificio de oficinas,
no me volvería hospedar en esta zona.
VIDAL ALFONSO
8/10 Bueno
Rebeca
27 abr. 2016
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Rebeca
8/10 Bueno
JUAN
13 ago. 2015
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
JUAN
8/10 Bueno
MS
8 mar. 2014
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
MS
10/10 Excelente
Emmanuel
Viajó con su familia
29 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
staff friendly
Emmanuel
Se hospedó 1 noche en marzo de 2024
Respuesta de Residence Inn Del Mar el 29 mar. 2024
Hello Emmanuel,On behalf of the Residence Inn Del Mar team, we appreciate your response. We strive to provide the best possible experience for our guests! We hope to see you again in the future!
8/10 Bueno
Akihiro
Viajó por negocios
15 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is close to the office. The sink in the room has a drainage hole, which looks rather dirty and smells a bit. It would be good to sanitize it.
Akihiro
Se hospedó 26 noches en febrero de 2024
Respuesta de Residence Inn Del Mar Team el 15 mar. 2024
Hello Akihiro,Thank you for taking the time to provide us with your feedback. We well share this information with our team. We hope you stay with us again in the future.
10/10 Excelente
Michael
8 mar. 2024
Good overall stay. Would stay at that location again!
Michael
Se hospedó 1 noche en marzo de 2024
Respuesta de Residence Inn Del Mar Team el 8 mar. 2024
Hello Michael,On behalf of the Residence Inn Del Mar team, we appreciate your feedback. We are pleased you enjoyed your stay with us and hope to see you again soon!
10/10 Excelente
Pedro, Moreno Valley
3 mar. 2024
Pedro
Se hospedó 1 noche en marzo de 2024
Respuesta de Residence Inn Del Mar Team el 29 mar. 2024
Hello Pedro,Thank you for taking the time to provide your feedback. All of us here at the Residence Inn Del Mar appreciate your response. We hope you stay with us again in the near future!
6/10 Aceptable
Karen, Gaithersburg
2 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Karen
Se hospedó 6 noches en febrero de 2024
Respuesta de Residence Inn Del Mar Team el 4 mar. 2024
Hello Karen,Our deep sincere apologies that your stay here with us did not meet your expectations. We do appreciate your feedback as we will take this as a training opportunity for us to grow and be better. Thank you.
10/10 Excelente
Joshua
24 feb. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
Joshua
Se hospedó 2 noches en febrero de 2024
Respuesta de Residence Inn Del Mar Team el 28 feb. 2024
Hello Joshua, On behalf of the Residence Inn Del Mar Team, we would like to thank you for staying with us and we appreciate your feedback!
10/10 Excelente
JOANN, San Diego
31 dic. 2023
Le gustó: Limpieza, servicios
JOANN
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Ramon
12 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ramon
Se hospedó 1 noche en noviembre de 2023
Respuesta de Residence Inn San Diego Del Mar el 13 nov. 2023
Hello Ramon,On behalf of the entire hotel team, I want to thank you for sharing about your stay with our hotel.
10/10 Excelente
Lawrence
30 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Limited street parking
Lawrence
Se hospedó 3 noches en octubre de 2023
Respuesta de Residence Inn San Diego Del Mar el 12 nov. 2023
Dear Lawrence,On behalf of the entire hotel team, I want to thank you for sharing about our hotel.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
8/10 Bueno
Paul
22 sept. 2023
Paul
Se hospedó 15 noches en septiembre de 2023
Respuesta de Residence Inn San Diego Del Mar el 30 oct. 2023
Dear Paul,We recognize your time is valuable and appreciate the feedback you have provided.I hope you choose to stay with us again when your travels bring you back to the area.
10/10 Excelente
Debra
Viajó con su familia, Viajó en grupo
11 ago. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place close to Del Mar race track just stayed 1 night. The breakfast should be available unti 10.00 A.M.
Debra
Se hospedó 1 noche en agosto de 2023
Respuesta de Residence Inn San Diego Del Mar el 19 ago. 2023
Dear Debra,On behalf of the entire hotel team, I want to thank you for sharing your experience about out hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 Excelente
Samra
Viajó en grupo
11 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
everything was amazing, from the room to the front desk. Ana helped me out so much and i will forever be thankful to her! definitely will stay here next time i am back in California!
Samra
Se hospedó 2 noches en julio de 2023
Respuesta de Residence Inn San Diego Del Mar el 12 jul. 2023
Dear Samra,On behalf of the entire hotel team, I want to thank you for sharing your input regarding Ana and our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We will be glad to have you again at our hotel.
10/10 Excelente
Erica
2 jul. 2023
Erica
Se hospedó 1 noche en junio de 2023
Respuesta de Residence Inn San Diego Del Mar el 29 jul. 2023
Dear Erica,Thank you for staying with us. Hope to see you soon!!
8/10 Bueno
Alfonso
Viajó con su familia
25 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fast staff
Alfonso
Se hospedó 1 noche en junio de 2023
Respuesta de Ali Gonzalez el 26 jun. 2023
Thank you so much for your kind review of our hotel! We are glad to hear that you have been having such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us! Kindest regards,
10/10 Excelente
Robyn
Viajó con su familia y niños pequeños
7 jun. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The customer service was one of a kind. All staff was attentive and very friendly. They made us feel welcome.
Robyn
Se hospedó 5 noches en junio de 2023
Respuesta de Ali Gonzalez el 8 jun. 2023
Hello Robyn!Thank you so much for your kind review of our hotel. We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us!
10/10 Excelente
Chihi
Viajó con su familia
6 jun. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was a very pleasant stay. The room was clean and comfy. And all the staff we met were very nice and sweet. Will definitely visit again in the future!
Chihi
Se hospedó 3 noches en junio de 2023
Respuesta de Ali Gonzalez el 6 jun. 2023
Hello Danny! Thank you so much for your kind review of our hotel. We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us!
6/10 Aceptable
Michael
Viajó con su familia
5 jun. 2023
Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Too Noisy, either from the freeway, refrigerator or air conditioner. Bed was uncomfortable. Was like sleeping on a giant marshmallow with two sunken in holes on both sides. Staff was great and place was clean.
Michael
Se hospedó 3 noches en mayo de 2023
Respuesta de Ali Gonzalez el 5 jun. 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team and will explore options to grow and improve. We thank you for all of your valid feedback and hope to improve on the things we missed. I hope you choose to stay with us again when your travels bring you back to the area.
4/10 Mediocre
Carlos
Viajó con su familia
31 may. 2023
Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Not up to a marriot quality
Hallways had a bad smell. Sofa bed was impossible to sleep in. It was disappointing comparing to the photos.
Carlos
Se hospedó 4 noches en mayo de 2023
Respuesta de Ali Gonzalez el 31 may. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of this hotel is below our standard. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team and will explore options to grow and improve. We thank you for all of your feedback and will improve on the things we missed. We hope you choose to stay with us again when your travels bring you back to the area.
8/10 Bueno
Kimberly
Viajó con su familia
27 may. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Limited street parking so had to pay fee
Kimberly
Se hospedó 1 noche en mayo de 2023
Respuesta de Ali Gonzalez el 30 may. 2023
Thank you so much for taking the time to write a review. We appreciate all of the feedback as it helps us to improve as a hotel. We are happy to hear that you enjoyed your stay with us overall. We hope to see you again!
10/10 Excelente
Danny
25 may. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Danny
Se hospedó 1 noche en abril de 2023
Respuesta de Ali Gonzalez el 26 may. 2023
Hello Danny! Thank you so much for your kind review of our hotel. We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us!
8/10 Bueno
Patricia
15 may. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cool but loud
Very comfortable and quiet. Service was excellent. The AC unit in the bedroom was extremely loud and Internet was weak. TV buffered and Tech support could not get my kindle on line.
Patricia
Se hospedó 14 noches en abril de 2023
Respuesta de Ali Gonzalez el 15 may. 2023
Thank you so much for taking the time to write a review. We appreciate all of the feedback as it helps us to improve as a hotel. We are happy to hear that you enjoyed your stay with us overall. We hope to see you again!Kindest regards,
10/10 Excelente
william, maitland
Viajó con su pareja
25 abr. 2023
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The Residence Inn was a very nice and clean place to stay. The front desk person that checked me in was very helpful and made a great recommendation to get a tee time for Torrey Pines and it worked! I highly recommend stay at this property if your in town..
william
Se hospedó 2 noches en abril de 2023
Respuesta de Ali Gonzalez el 25 abr. 2023
Hi William,Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay and that our staff exceeded your expectations. Our staff strives to provide the best service to all our valued guests like yourself. We truly love the opportunity to get to know our guests individually. Thank you for staying with us!Kindest regards,
8/10 Bueno
Joel
Viajó con su familia
24 abr. 2023
Le gustó: Personal y atención
Joel
Se hospedó 4 noches en abril de 2023
Respuesta de Ali Gonzalez el 24 abr. 2023
Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us! Kindest regards.
10/10 Excelente
Jasmine
Viajó con su familia
29 mar. 2023
Le gustó: Limpieza, comodidad de la habitación
Jasmine
Se hospedó 1 noche en marzo de 2023
Respuesta de Ali Gonzalez el 3 abr. 2023
Thank you so much for your kind review of our hotel! We are glad to hear that you have been having such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us!Kindest regards,
8/10 Bueno
Cliente verificado
Viajó con su familia
29 mar. 2023
Le gustó: Limpieza, comodidad de la habitación
Friendly
Was very convenient going to and from different locations. Easy access to many fun things. The staff was amazing specially the breakfast service staff. They took care of any amd all requests and helped out as much as they could with smile on their faces.
Cliente verificado
Se hospedó 3 noches en marzo de 2023
Respuesta de Ali Gonzalez el 3 abr. 2023
Thank you so much for your kind review of our hotel! We are glad to hear that you have been having such a fantastic stay and that our staff continues to exceeded your expectations. Our staff strives to provide the best service to all our valued guests like yourself. We truly love the opportunity to get to know our guests individually. Thank you for staying with us!Kindest regards,
10/10 Excelente
TAMAR
28 mar. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
TAMAR
Se hospedó 1 noche en marzo de 2023
Respuesta de Ali el 21 abr. 2023
Thank you so much for your kind review of our hotel! We are glad to hear that you had a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us!Kindest regards,
8/10 Bueno
Marcus, Phoenix
4 mar. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
Marcus
Se hospedó 1 noche en marzo de 2023
Respuesta de Ali Gonzalez el 3 abr. 2023
Thank you so much for your kind review of our hotel! We are glad to hear that you have been having such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us!Kindest regards,
10/10 Excelente
Rupak
20 feb. 2023
Le gustó: Servicios, estado de la propiedad e instalaciones
Everyone at the reception area were great in providing outstanding service and great hospitality
Rupak
Se hospedó 2 noches en febrero de 2023
Respuesta de Ali Gonzalez el 21 feb. 2023
Hi Rupak,Thank you for your kind review of our hotel! We are glad to hear that you had a fantastic stay and that our staff exceeded your expectations. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us and we look forward to your next stay!
10/10 Excelente
Jennifer
13 feb. 2023
Jennifer
Se hospedó 2 noches en febrero de 2023
Respuesta de Ali Gonzalez el 10 mar. 2023
Hello!Thank you for your kind review of our hotel! We are glad to hear that you had a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself! Thank you for staying with us and we look forward to your next stay!
10/10 Excelente
Maryjane
1 ene. 2023
Le gustó: Limpieza
Maryjane
Se hospedó 1 noche en diciembre de 2022
Respuesta de Ali Gonzalez el 10 ene. 2023
Hello!Thank you for your kind review of our hotel! We are glad to hear that you had a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself! Thank you for staying with us and we look forward to your next stay!Kindest regards,Ali Gonzalez
8/10 Bueno
Ghotas
19 nov. 2022
Ghotas
Se hospedó 12 noches en noviembre de 2022
Respuesta de Ali Gonzalez el 30 may. 2023
Thank you so much for staying with us! On behalf of the entire hotel team, I want to thank you for giving us a great review. We hope to welcome you again soon.
10/10 Excelente
Joe
Viajó con su familia y niños pequeños
14 nov. 2022
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Need to offer more pillows
Joe
Se hospedó 1 noche en noviembre de 2022
Respuesta de Residence Inn San Diego Del Mar el 14 nov. 2022
Thank you
10/10 Excelente
Cherelle
9 nov. 2022
Cherelle
Respuesta de Ali Gonzalez el 30 may. 2023
Thank you so much for staying with us! On behalf of the entire hotel team, I want to thank you for giving us a great review. We hope to welcome you again soon.
10/10 Excelente
John
29 oct. 2022
John
Se hospedó 3 noches en septiembre de 2022
Respuesta de Ali Gonzalez el 1 feb. 2023
Thank you so much for staying with us!On behalf of the entire hotel team, I want to thank you for giving us a great review. We hope to welcome you again soon.
10/10 Excelente
Patrica
Viajó con su familia
10 oct. 2022
Le gustó: Limpieza, comodidad de la habitación
My San Diego Trip
The entire hotel was immaculate. From the rooms to the breakfast area everything was clean and comfortable. Our 2 bedroom suite was spacious and accommodated 6 people comfortably. Everything you needed to cook and wash dishes was available in the room. It’s a great pet friendly hotel with a designated area for potty breaks for your dogs. They supply waste bags. The area around the hotel was great for walking my dog. I felt save and took my dog on pleasant walks up and down the hills. I would definitely be staying here again in the future.
Patrica
Se hospedó 2 noches en octubre de 2022
Respuesta de Residence Inn San Diego Del Mar el 18 oct. 2022
Dear Patirica,Thank you for choosing Residence Inn San Diego Del Mar and we are so glad you enjoyed your stay with us.
10/10 Excelente
Emily
Viajó con su familia y niños pequeños
5 oct. 2022
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The bed was so comfortable and the room was great!!
Emily
Se hospedó 5 noches en septiembre de 2022
Respuesta de Residence Inn San Diego Del Mar el 5 oct. 2022
Dear Emily,Thank you for sharing your experience about our hotel.
6/10 Aceptable
Gabriela
Viajó por negocios, Viajó con su familia
22 sept. 2022
Le gustó: Comodidad de la habitación
Gabriela
Se hospedó 3 noches en septiembre de 2022
Respuesta de Residence Inn San Diego Del Mar el 29 sept. 2022
Thank you for staying with us!!
10/10 Excelente
Danyelle
Viajó por negocios
14 sept. 2022
Le gustó: Limpieza, comodidad de la habitación
Staff are amazing
Stayed here for business for almost a week. The shining star of this hotel are the lovely staff. Sweet, welcoming, attentive - I looked forward to seeing them. The breakfast was good, iced coffee a plus! The room was exactly what I needed for my time there and was conveniently located.
Danyelle
Se hospedó 2 noches en agosto de 2022
Respuesta de Residence Inn San Diego Del Mar el 18 sept. 2022
Thank you for kind review. We will be happy to have you at our hotel when you are in town!!!