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Opiniones sobre Humphreys Half Moon Inn

3.5 out of 5
Humphreys Half Moon Inn
2303 Shelter Island Dr, San Diego, CA

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 1178 de 1801 opiniones" "
Evaluación: 8 - Bueno. 364 de 1801 opiniones" "
Evaluación: 6 - Aceptable. 140 de 1801 opiniones" "
Evaluación: 4 - Mediocre. 68 de 1801 opiniones" "
Evaluación: 2 - Terrible. 51 de 1801 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

ALMA PATRICIA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Sergio Davies General Manager el 9 ene. 2024
Dear M. Patricia, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Humphreys Half Moon Inn. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sergio DaviesGeneral Manager

10/10 Excelente

CARLOS A

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beutiful hotel with nice green areas.
Beautiful hotel. Great staff. The hotel has georgeous gardens, palms, pool, jacuzzi, bonfire area. It also has an incredible view of the boat port. Includes a gym. And has bending machines distributed in almost every hallway. It has a snack area where you can buy drinks, food and wine bottles. Very confortable rooms and it also include a microwave in every room. We will come back as soon as we can!
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 31 dic. 2023
Dear Carlos, Thank you for choosing Humphreys Half Moon Inn for your San Diego visit. We are delighted you were able to experience our high level of service and take advantage of our excellent amenities. Whether you're here for business or leisure, we love that our guests can enjoy our waterfront location, resort-style activities, modern guest rooms or spacious suites, stellar dining, and stylish event facilities. We hope the next time you are in town you will join us again!Happy Holidays and Happy New Year!Sergio DaviesGeneral Manager

10/10 Excelente

EUNICE

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Una propiedad hermosa.
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 31 oct. 2023
Dear EUNICE, Thank you for choosing Humphreys Half Moon Inn for your San Diego visit. We are delighted you were able to experience our high level of service and take advantage of our excellent amenities. We hope the next time you are in town you will join us again!Sergio DaviesGeneral Manager

8/10 Bueno

leonor

Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 13 nov. 2023
Dear Leonor, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at Humphreys Half Moon Inn and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sergio Davies,General Manager

10/10 Excelente

MARCO, SAN DIEGO

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice facility, friendly staff, bilingual, would stay again for sure.
Se hospedó 1 noche en julio de 2023
Respuesta de Sergio Davies General Manager el 8 jul. 2023
Dear Marco, Thank you for choosing Humphreys Half Moon Inn. We enjoyed reading your review and are thrilled to know that you loved our great facilities! Our associates are dedicated to going the extra mile, and we are pleased they helped to make your stay exceptional. Thanks again for allowing us to be of service, and we look forward to welcoming you back to San Diego. Sergio DaviesGeneral Manager

10/10 Excelente

Eugenia Alicia

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2023
Respuesta de General Manager el 6 may. 2023
Dear Eugenia, Thank you for your recent stay at the Humphreys Half Moon Inn and for posting such a generous rating of our hotel. It is a pleasure to know we exceeded your expectations - our tropical San Diego hotel is a hidden oasis providing the ideal combination of comfort, convenience, and hospitality in sunny Southern California! We enjoyed having you as our guest, and we hope to see you again on your next visit. Sergio Davies,General Manager

10/10 Excelente

M Estela

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Inmejorable
Se hospedó 2 noches en abril de 2023
Respuesta de General Manager el 24 abr. 2023
Dear M Estela,Thank you for the perfect rating. We are glad you had a wonderful time at Humphreys Half Moon Inn. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sergio DaviesGeneral Manager

10/10 Excelente

Jose Luis

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
la ubicación esta muy bien
Se hospedó 1 noche en abril de 2023
Respuesta de General Manager el 12 abr. 2023
Dear Jose, It was fantastic to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your needs and helped make your visit so memorable. Thank you for sharing your experience so future guests can see what makes Humphreys Half Moon Inn an excellent choice.Sergio Davies,General Manager

10/10 Excelente

EDUARDO, La Jolla, San Diego

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
La ubicación es excelente estás cerca de todo, malls, restaurantes y una muy bonita vista
Se hospedó 5 noches en marzo de 2023
Respuesta de Sergio Davies General Manager el 10 mar. 2023
Dear Eduardo, It was fantastic to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your needs and helped make your visit so memorable. Thank you for sharing your experience so future guests can see what makes Humphrey's Half Moon Inn an excellent choice.Sergio DaviesGeneral Manager

2/10 Terrible

leticia

Se hospedó 1 noche en enero de 2023
Respuesta de General Manager el 6 ene. 2023
Dear Leticia,Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Sergio DaviesGeneral Manager

10/10 Excelente

Henlee

Se hospedó 1 noche en julio de 2022
Respuesta de General Manager el 16 nov. 2022
Dear Henlee,Thank you for letting us know your visit to the Humphrey's Half Moon Inn was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Sergio DaviesGeneral Manager

6/10 Aceptable

Danebh

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
a little expensive but love the pool area and had a great time, i was supposed to be a live music but didnt happend
Se hospedó 1 noche en junio de 2022
Respuesta de General Manager el 22 jun. 2022
Danebh, thank you for reviewing our hotel. We appreciate you pointing out particular items that you loved and also areas where we can improve. We are committed to offering the best experience for our guests, and we will use your comments for future improvements. We look forward to the opportunity to welcome you back soon. Sergio Davies, General Manager

10/10 Excelente

JOSÉ

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Simplemente excelente
Todo está excelente Ubicación, limpieza, vista.
Se hospedó 1 noche en enero de 2022
Respuesta de General Manager el 6 abr. 2022
Jose, thank you for being our guest at Humphrey's Half Moon Inn. We are glad you liked our perfect location, beautiful property, and enjoyed the amazing views. We are thrilled you had a pleasant stay, and we look forward to seeing you soon. Sergio Davies General Manager

8/10 Bueno

Ricardo Antonio

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
Servicio de limpieza
Buen hotel buena atención, sin embargo la escusa de no hacer las habitaciones por covid creo que ya se salio de las manos, si pagas por el servicio de hotel es para que te hagan el cuarto o bien deberían avisar que no se da el servicio aunque se cobre el servicio completo
Se hospedó 4 noches en enero de 2022
Respuesta de General Manager el 13 ene. 2022
Ricardo, thank you for your recent stay at Humphrey's Half Moon Inn and for posting such a kind review of our hotel and staff. It is a pleasure to know we exceeded most of your expectations. Please know housekeeping services can be tailored as per guests' wishes and you can reach out to our front desk to make your request. We are sorry if this was not communicated to you upon check-in and will take steps to ensure we are more diligent in communicating this going forward. We enjoyed having you as our guest, and we hope to see you again on your next visit. Sergio Davies, General Manager

10/10 Excelente

Victoria, San Fernando

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La atencion es muy buena y el ambiente muy tranquilo
Se hospedó 1 noche en enero de 2022
Respuesta de General Manager el 8 ene. 2022
Victoria, thank you for choosing Humphrey's Half Moon Inn. We are glad you enjoyed the rejuvenating atmosphere at our property. Our associates are inclined to go the extra mile, and we are pleased they helped to make your stay exceptional. Thank you again for allowing us to be of service, and we look forward to having the pleasure of doing so again whenever you return to the area. Sergio Davies, General Manager

10/10 Excelente

Jose Luis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2021
Respuesta de General Manager el 28 oct. 2021
Jose, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Humphrey's Half Moon Inn, and we look forward to welcoming you back soon. Sergio Davies General Manager

10/10 Excelente

Marianne

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The facility was larger than expected and nicely upkept. Our room was clean and nicely furnished with comfortable beds and chaise lounge seat. The nearby marina was an enjoyable spot to watch the boats pass through. The facility charged daily parking and resort fee beyond the room cost and taxes paid through Expedia so total room cost ended up being $50 higher than advertised.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Arcadia

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The pool was so fun! It's located in the middle of the property and is very large. The staff people were really nice. The breakfast restaurant was so fancy that we felt underdressed, but the food was great, and the staff there were friendly too. Great spot for a young family, right on the marina and close to a small park as well.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Elyse

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My partner and I celebrated our anniversary here and had an amazing time! It felt like a little oasis. We absolutely loved the restaurant and pool. Staff all around were lovely. Definitely will be returning!
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 6 may. 2024
Dear Elyse, Happy anniversary! We are pleased that you chose Humphreys Half Moon Inn for this special occasion. We are glad to read that you enjoyed our amenities. Our associates are dedicated to going the extra mile, and we are pleased they helped to make your stay exceptional. It is always a joy to see our guests are excited about returning; we look forward to it!Sergio DaviesGeneral Manager

10/10 Excelente

Raylene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 6 may. 2024
Dear Raylene, Thank you for choosing Humphreys Half Moon Inn and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sergio DaviesGeneral Manager

10/10 Excelente

John

Le gustó: Limpieza, estado de la propiedad e instalaciones
The place looked great. Love Humphries!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 3 may. 2024
Dear John, Thank you for the five-star review of Humphreys Half Moon Inn! We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. We work hard to deliver an excellent experience to all of our guests, so we celebrate reviews such as yours. Thanks again, we look forward to welcoming you back on your next trip!Sergio DaviesGeneral Manager

2/10 Terrible

Alastair

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dirty. Not cleaned. Hair and dirt. Rock concert. No sleep. Avoid.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 2 may. 2024
Dear Alastair, Thank you for sharing about your experience at our hotel. We sincerely apologize for the cleanliness and noise issues you came across and the inconvenience this caused you. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sergio DaviesGeneral Manager

4/10 Mediocre

James, Visalia

No le gustó: Limpieza, estado de la propiedad e instalaciones
Did not like the price of the room, over priced
Se hospedó 1 noche en marzo de 2023
Respuesta de General Manager el 2 may. 2024
Dear James, Thank you for sharing about your experience at our hotel. We appreciate your comments about pricing and that we take careful consideration to be competitively priced for our area. Our goal is to provide all of our guests with exceptional service and amenities; therefore, we regret that we did not meet all of your expectations. Your feedback is essential as we continually focus on advancing our guest experience. We do hope that you will consider returning to allow us the opportunity to provide you with a more enjoyable visit.Sergio DaviesGeneral Manager

10/10 Excelente

James J

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear James, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Humphreys Half Moon Inn. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sergio DaviesGeneral Manager

6/10 Aceptable

Daniel

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 2 may. 2024
Dear Daniel, Thank you for being our guest. We are pleased that you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We hope to have a future opportunity to restore your confidence in us.Sergio DaviesGeneral Manager

10/10 Excelente

Saralynn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
came for a show and was blessed to be upgraded to a room right out back !! thanks for an awesome weekend
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear Saralynn, Thank you for choosing Humphreys Half Moon Inn while you were attending a show. We are pleased to know that we exceeded all of your expectations and that you loved our comfortable accommodations. It was a pleasure having you as our guest, and we look forward to welcoming you again whenever your travels bring you back to the area.Sergio DaviesGeneral Manager

8/10 Bueno

Lacey, reno

Le gustó: Personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear Lacey, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Humphreys Half Moon Inn. We look forward to welcoming you back on your next visit!Sergio DaviesGeneral Manager

8/10 Bueno

Rusty

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and very scenic
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 30 abr. 2024
Dear Rusty, Thank you for making Humphreys Half Moon Inn your home away from home. We are glad you loved our beautiful property and that our location perfectly suited your travel plans. We appreciate you being our guest and look forward to having you back soon. Sergio Davies General Manager

10/10 Excelente

Shannon K

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My wife and I both agreed all was as good as it get's but one thing, we had to leave. We will be Back.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Dear Shannon, It was a pleasure welcoming you and your wife to Humphreys Half Moon Inn. We are glad you had a great time with us and that we exceeded your expectations. Thank you for your visit, and we love knowing you plan to return. Sergio Davies General Manager

8/10 Bueno

Niki

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place beautiful property
Se hospedó 1 noche en abril de 2024
Respuesta de GENERAL MANAGER el 29 abr. 2024
Dear Niki, Thank you for the kind review of Humphreys Half Moon Inn! We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. With lush, manicured grounds on our intimate resort-style property, it's hard to believe we are just moments from San Diego's best attractions. We work hard to deliver an excellent experience to all of our guests, so we celebrate reviews such as yours. Thank you again, we look forward to welcoming you back on your next trip!Sergio Davies,General Manager

10/10 Excelente

Rebekah

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful grounds
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 28 abr. 2024
Dear Rebekah, Thank you for the excellent review of Humphreys Half Moon Inn! We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. With lush, manicured grounds on our intimate resort-style property, it's hard to believe we are just moments from San Diego's best attractions. We work hard to deliver an excellent experience to all of our guests, so we celebrate reviews such as yours. Thank you again, we look forward to welcoming you back on your next trip. Sergio DaviesGeneral Manager

10/10 Excelente

Norman

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great Experience
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 28 abr. 2024
Dear Norman, Thank you for your recent stay at the Humphreys Half Moon Inn and for posting such a generous review. It is a pleasure to know we exceeded your expectations - our tropical San Diego hotel is a hidden oasis providing the ideal combination of comfort, convenience, and hospitality in sunny Southern California! We enjoyed having you as our guest, and we hope to see you again on your next visit. Sergio DaviesGeneral Manager

10/10 Excelente

Theresa

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful landscaping all over. The room was so pretty and spacious.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 28 abr. 2024
Dear Theresa, Thank you for the five-star review of Humphreys Half Moon Inn! We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. With lush, manicured grounds on our intimate resort-style property, it's hard to believe we are just moments from San Diego's best attractions. We work hard to deliver an excellent experience to all of our guests, so we celebrate reviews such as yours. We are also glad you liked your modern spacious room. Thank you again, we look forward to welcoming you back on your next trip!Sergio DaviesGeneral Manager

10/10 Excelente

Guadalupe

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Out go to place
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 27 abr. 2024
Dear Guadalupe, Thank you for your recent stay at the Humphreys Half Moon Inn and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations - our tropical San Diego hotel is a hidden oasis providing the ideal combination of comfort, convenience, and hospitality in sunny Southern California! We enjoyed having you as our guest, and we hope to see you again on your next visit. Sergio Davies,General Manager

6/10 Aceptable

Randy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place to stay except you can hear your neighbors
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 27 abr. 2024
Dear Randy, Thank you for staying with us and taking the time to post your review. We pride ourselves on delivering a memorable hotel experience in all aspects; therefore, we truly regret not meeting these expectations during your recent stay. Please accept our apologies for the noise concerns you experienced from the neighboring room. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible.Sergio Davies,General Manager

10/10 Excelente

Elizabeth, New York

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 27 abr. 2024
Dear Elizabeth, Thank you for choosing Humphreys Half Moon Inn. We were pleased that we exceeded your expectations during your visit to San Diego. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Sergio Davies,General Manager

10/10 Excelente

Estelle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful grounds, great hospitality, the pool bar construction was unfortunate but I’m sure it will look great when it’s done
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Dear Estelle, Thank you for choosing to stay at Humphreys Half Moon Inn and sharing your experience. We are thrilled to know you were pleased with our well-maintained property and thoughtful hospitality. However, we regret your disappointment with our pool being closed. It was a pleasure to host you, and we look forward to your return visit.Sergio Davies,General Manager

2/10 Terrible

Juliocesar

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room had blood on the cabinet. Construction at 6am. Body hair everywhere from who knows where. Front desk literally made yuck face upon seeing us. Multiple times.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Dear Juliocesar, Thank you for taking the time to share your feedback. We sincerely apologize for not meeting some of your expectations and for the inconvenience caused due to the cleanliness issues you encountered in your room. We will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We are also sorry for the concerns you had with the front desk associates. We have shared your comments with the appropriate team to ensure this is not repeated. We do understand your frustration and are grateful for your patience. We hope you will reconsider staying with us again when you return to this area.Sergio Davies,General Manager

10/10 Excelente

Mika

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Dear Mika, Thank you for staying at Humphreys Half Moon Inn and sharing your excellent rating. We are delighted to know you enjoyed your stay with us and that we exceeded your expectations. It was a pleasure to host you, and we look forward to your next visit.Sergio Davies,General Manager

10/10 Excelente

Daniel

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
On the bay
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Dear Daniel, It was fantastic to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your needs and helped make your visit so memorable. Thank you for sharing your experience so future guests can see what makes Humphreys Half Moon Inn an excellent choice.Sergio Davies,General Manager

10/10 Excelente

robert

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful resort and a great restaurant both with beautiful views. Try the Macadamia crusted halibut if you stay here...
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 24 abr. 2024
Dear Robert, Thank you for choosing Humphreys Half Moon Inn for your San Diego visit. We are delighted you were able to experience our stellar dining and enjoyed our gorgeous views. We are grateful for your recommendations and hope you will join us again the next time you are in town!Sergio DaviesGeneral Manager

10/10 Excelente

Dana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Dear Dana, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at Humphreys Half Moon Inn and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sergio Davies,General Manager

4/10 Mediocre

Donald

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Very small room. Pool was not heated as stated. Noisy.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 24 abr. 2024
Dear Donald, Thank you for allowing us to host your recent visit to the city. Our first priority is customer satisfaction; therefore, we sincerely regret that this was not your experience. We are disappointed to learn of the issues you had in your room, as well as the noise disturbances you experienced during your stay, and we genuinely regret not meeting your expectations. We completely understand your frustration and the inconvenience this caused you. Your satisfaction is important to us, and we will be using the feedback you gave us to ensure we offer a better experience for guests in the future. Additionally, we have noted your concerns regarding the pool as we continuously strive to improve our services. We are grateful for your patience and hope you will consider staying with us again so that we can regain your trust.Sergio DaviesGeneral Manager

10/10 Excelente

Dean

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice pool.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Dear Dean, Thank you for being our guest and for writing such a great review. We are thrilled to hear that our service and accommodations exceeded your expectations during your stay with us. We are delighted that you enjoyed our beautiful pool, which we take great pride in maintaining. At Humphreys Half Moon Inn, we strive to create a relaxing and memorable experience for our guests, making them feel worlds away in the best Shelter Island San Diego hotel. We are grateful that you chose to stay with us and we hope that your great experience will bring you back to enjoy more of what we have to offer. Thank you for choosing Humphreys Half Moon Inn!Sergio DaviesGeneral Manager

10/10 Excelente

robert

Viajó con su pareja, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful place to stay
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 22 abr. 2024
Dear Robert, Thank you for choosing Humphreys Half Moon Inn. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sergio DaviesGeneral Manager

6/10 Aceptable

Emily

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wry loud due to concert venue in the hotel. The room was not clean and the bed was very uncomfortable.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Dear Emily, Thank you for reviewing your recent stay and for choosing us for your San Diego visit. We sincerely apologize for the disturbances from our summer concert series. Additionally, we are also sorry for the cleanliness concerns in your room as well as the discomfort caused due to our beds. We continually seek to improve our guest experience, and we are grateful for your feedback. Thank you for your patience, and we hope you will revisit the next time you are in our area for a more enriching stay.Sergio DaviesGeneral Manager

10/10 Excelente

Juan

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property had its own concert venue and restaurant. Both were amazing! Staff overall were so helpful and friendly.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 21 abr. 2024
Dear Juan, Thank you for choosing Humphreys Half Moon Inn and also for your generous compliments. We are pleased you could enjoy San Diego's vibrant music scene at our celebrated concert series, showcasing legendary entertainers performing in our intimate, 1,450-seat outdoor concert venue. It is also fantastic to read you loved our excellent service and enjoyed dining at our in-house restaurant. It was our pleasure hosting you, and we look forward to providing you with another exceptional experience on your next visit to our area.Sergio Davies,General Manager

10/10 Excelente

Andrea

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Really cute and unique place!! Room felt dated and had an odd smell but otherwise it was lovely!
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager el 20 abr. 2024
Dear Andrea, Thank you for sharing your feedback regarding your recent stay at Humphreys Half Moon Inn. While we are delighted to know that you enjoyed most aspects of your visit, we sincerely apologize for the inconvenience you encountered with the quality and condition of your room. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to ensure the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit.Sergio Davies,General Manager

8/10 Bueno

Lena

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was beautiful and the staff was very friendly and helpful. They were going through a transition of management I believe so the maps were outdated and I had to go to the lobby for any drinks. Also there was construction on the jacuzzi area but I’m sure once it’s done it will be gorgeous. The view of the marina was amazing and the vibe was very relaxing. Would definitely stay again!
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 20 abr. 2024
Dear Lena, Thank you for choosing Humphreys Half Moon Inn and for sharing your feedback, We are delighted to hear that you enjoyed our stunning views and serene atmosphere. It is also wonderful to know that you found our exceptional service to your liking. However, we regret not meeting all of your expectations. Your comments are invaluable as they guide us in our continuous commitment to improvements. We appreciate your understanding and look forward to welcoming you back again soon.Sergio Davies,General Manager

10/10 Excelente

Stuart, Toronto

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice stay. Great gardens and pool area.
Se hospedó 6 noches en abril de 2024
Respuesta de General Manager el 19 abr. 2024
Dear Stuart, Thank you for the five-star review of Humphreys Half Moon Inn! We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. With lush, manicured grounds on our intimate resort-style property, it's hard to believe we are just moments from San Diego's best attractions. We work hard to deliver an excellent experience to all of our guests, so we celebrate reviews such as yours. Thanks again; we look forward to welcoming you back on your next trip!Sergio DaviesGeneral Manager