Dear Mr. Augusto, Thank you for your evaluation of your time with us. We are sorry we did not provide you with the refreshing and revitalizing stay that you deserved. We take the cleanliness of our hotel very seriously, and steps are already underway to ensure this is not repeated. We would welcome another opportunity to show you our commitment to providing each guest with an enhanced and meaningful experience. Thank you for staying with us, and we wish you all the best with your travels.Barbara ThompsonGeneral Manager

Dear Paul, Thank you for sharing a review about your recent stay at Best Western Plus Island Palms Hotel & Marina. We are delighted you found our location tranquil and our on-premises bar/lounge, Blue Wave Bar and Grill, enjoyable. We are grateful for your kind words and are thrilled to know that you had a pleasant stay with us. Should your travels bring you back to the area, we look forward to welcoming you again for another wonderful experience.Barbara ThompsonGeneral Manager

Muchas gracias.

Dear Raul, Thank you for choosing Best Western Plus Island Palms Hotel & Marina. We were pleased that we exceeded your expectations during your visit to the city. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay. Hope you're having a good weekend!!!Barbara Thompson,General Manager

Dear Gabriela, Thank you for being our guest at Best Western Plus Island Palms Hotel & Marina and for the feedback. We are pleased to know that your overall time with us was pleasant. However, we regret not meeting all of your expectations. We appreciate your patience and look forward to welcoming you again.Barbara Thompson,General Manager

Dear Brenda, We are thrilled you had an excellent stay at the Best Western Plus Island Palms Hotel & Marina, and we appreciate the fantastic review of our resort. It was our pleasure to accommodate you, and we look forward to your next visit with us.Barbara Thompson, General Manager

Dear Julian, Thank you for rating your stay at Best Western Plus Island Palms Hotel & Marina. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Barbara Thompson, General Manager

Thank you for staying with us, we appreciate your feedback, and we're so glad that you enjoyed the relaxing and quite nice area, we'd love to welcome you back here again.

Dear Francisco Javier, thank you for staying with us, and looking forward to welcome you back here in the future, also we'd love to help you see our facility, as you can enjoy 2 swimming pools with hot tubs, the tennis courts, bike rentals, marina sidewalk with you can watch the charming sunset over, and many more.

Thank you for staying with us Roberto, we appreciate your feeback.

Cecilia, thank you for staying with us, and we're sorry about what happened with your reservation, a glitch happened with Expedia reservation that day, please contact them.Thank you

Dear Mr. Pablo, Thank you for the generous rating of Best Western Plus Island Palms Hotel & Marina. We are delighted you enjoyed your stay, and we hope to see you again on your next visit to Marina. Barbara Thompson,General Manager

Dear Carlos, We are thrilled you had an excellent stay at the Best Western Plus Island Palms Hotel & Marina, and we appreciate the fantastic recommendation to other travelers. It was our pleasure to accommodate you, and we look forward to your next visit with us.Barbara Thompson, General Manager

Thank you for making our property as your destination this time, we appreciate your business, and looking forward to welcome you back again !!Also thank you for your feedback.

Ricardo, we're so pleased to have you staying with, we appreciate you business, and we're taking your feedback seriously to improve, and I'll pass the restaurant issue to the related management.Looking forward to welcome you back here anytime, as we'll do our best to make your next stay a better one.Thank you and best wishes!

Cristobal, we're sorry for the 20 minutes delay on the check in, but it's important to understand that you booked initially on 02/25/23 for 1 night, and we've never received a dates adjustment for your reservation to be on 02/11/23, so we was investigating and adjusting the info to match all the records and to save you time of calling the 3rd party that may take a long time.If you decide to come back in the future, please feel free to call the hotel prior to your arrival to make sure everything will be smooth, in case you have some changes in your end.Thank you!

Noelia, thank you for staying with us, we appreciate your feedback.

Dear Jose, Thank you for your recent stay at the Best Western Plus Island Palms Hotel & Marina. It is a pleasure to know we met all of your expectations. We enjoyed hosting you, and we look forward to seeing you again on your next trip to our area. Barbara Thompson, General Manager

Dear Guillermo, We are thrilled you had an excellent stay at the Best Western Plus Island Palms Hotel & Marina, and that you enjoyed your time with us. It was our pleasure to accommodate you, and we look forward to your next visit with us.Barbara Thompson, General Manager

Dear Rosa, Thank you for the excellent review of your stay at the Best Western Plus Island Palms Hotel & Marina. With our waterfront location close to Ocean Beach, SeaWorld , and the San Diego Zoo, we love providing our guests with a great place to enjoy all that our city has to offer. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Barbara Thompson, General Manager

Thank you for staying with us, we appreciate your feedback.

Thank you for staying with us, we appreciate your feedback, and looking forward to see you back here in the future.

Thank you for your feedback, we'll be addressing your concern.

Thank you so much for your feedback, we're so happy that we provided you a memorable experience, and will be waiting for you to come back anytime in the future.

Dear Mr. Mata, Thank you for choosing Best Western Plus Island Palms Hotel & Marina and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Barbara Thompson, General Manager

Lois, thank you for choosing Best Western Plus Island Palms Hotel & Marina and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a pleasant stay. It was our pleasure hosting you, and we look forward to seeing you soon. Barbara Thompson, General Manager

Thank you for being our guest and for scoring us all 5's! We hope you come back and stay with us again1

Lizette, thank you for sharing your experience with fellow travelers. We are glad you were pleased with our immaculate and comfortable accommodations. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. We hope you choose Best Western Plus Island Palms Hotel & Marina any time your travels bring you back this way. Barbara Thompson, General Manager

Thank you for the review of the Best Western Plus Island Palms Hotel & Marina. We are pleased to know how much you enjoyed our well-kept and relaxing property atmosphere. Our breathtaking views are truly spectacular, and we love that this helped to make your stay memorable. We also appreciate your additional comments regarding the food we serve. It was our pleasure hosting you, and we look forward to doing so again on your next visit to the San Diego area. Barbara Thompson, General Manager

Nancy, thank you for letting us know your visit to Best Western Plus Island Palms Hotel & Marina was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon. Barbara Thompson, General Manager

Jose, thank you for rating your stay at Best Western Plus Island Palms Hotel & Marina. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Barbara Thompson, General Manager

Dear Christina, Thank you for sharing your recent stay at Best Western Plus Island Palms Hotel & Marina and for the detailed feedback on your experience. We are delighted to hear that you thoroughly enjoyed the pleasant ambiance of our property and found our restaurant to your satisfaction. It brings us joy to know that our associates provided attentive service, ensuring that your preferences were remembered and catered to throughout your stay. We are thrilled to read that you have already decided to stay with us again, and we look forward to having the pleasure of hosting you once more.Barbara ThompsonGeneral Manager

Thank you for staying with us!

Thank you for the 5 star review!

Thank you for the 5 star review!

Greetings Terry. Thank you for choosing Best Western Plus Island Palms Hotel and Marina for your recent stay. We are thrilled you enjoyed your time with us and the amenities we have for our guests around the property. We look forward to hosting you again next time you are in San Diego. Best, Benjamin Nelson

Greetings Michelle, Thank you for choosing Best Western Plus Island Palms Hotel & Marina for your recent stay in San Diego. We strive to exceed our guest's expectations and are thrilled to hear this nice comment. Thank you again for being our guest. See you next time you are in our lovely city. Best, Benjamin NelsonDirector of Guest Services

Dear Rolando, We are delighted we exceeded your expectations for an outstanding stay at Best Western Plus Island Palms Hotel & Marina, and we thank you for sharing your experience with other travelers. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Barbara ThompsonGeneral Manager

Dear Richard, Thank you for taking the time to share that your stay at Best Western Plus Island Palms Hotel & Marina was perfect in every way. We love receiving ratings like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Barbara ThompsonGeneral Manager

Dear Richard, Thank you for sharing about your experience at the Best Western Plus Island Palms Hotel & Marina. We are pleased to know our location worked well for your trip. With our waterfront location close to Ocean Beach, SeaWorld, and the San Diego Zoo, we love providing our guests with a great place to enjoy all that our city has to offer. We hope to welcome you back soon, and we wish you all the best with your travels. Barbara ThompsonGeneral Manager

Dear Bensalem, Thank you for your recent stay at the Best Western Plus Island Palms Hotel & Marina and for sharing your feedback. It is a pleasure to know we exceeded all of your expectations! From our incredible views, oceanfront location, and resort amenities to our devoted team, we take pride in giving each guest a memorable experience. We look forward to welcoming you back soon!Barbara ThompsonGeneral Manager

Thank you for staying with us, we hope you return again someday.

Dear Yolanda, We are delighted to hear that Best Western Plus Island Palms Hotel & Marina is your favorite place to stay! Our team takes great pride in providing exceptional service, and it's wonderful to know that you found our staff to be great. We strive to create a welcoming and comfortable atmosphere for all our guests, and your positive feedback serves as a testament to our efforts. Thank you for choosing to stay with us, and we look forward to welcoming you back to Best Western Plus Island Palms Hotel & Marina soon!Barbara ThompsonGeneral Manager

Unfortunately we do not guarantee early check in , we did however provide you with one at 2:45 pm. I hope you enjoyed the wedding.

Dear Michelle, We regret to hear about your recent experience at our hotel. It is concerning to learn that you encountered issues with your room reservation, particularly with the type of suite you were assigned and the delay in receiving your room. We apologize for any inconvenience this caused and understand your disappointment. Please rest assured that we take your feedback seriously and will address the issues raised to ensure that they do not reoccur in the future. We truly value your loyalty as a returning guest, and we hope to have the opportunity to regain your trust and welcome you back for a seamless and enjoyable stay in the future.Barbara ThompsonGeneral Manager

Dear Ronald, We are thrilled you had an excellent stay at Best Western Plus Island Palms Hotel & Marina, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Barbara ThompsonGeneral Manager

Dear Jonathan, We are thrilled you had an excellent stay at Best Western Plus Island Palms Hotel & Marina, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Barbara ThompsonGeneral Manager

Dear Mr. Ibarra, Thank you for sharing a review about your stay at Best Western Plus Island Palms Hotel & Marina. We are delighted to learn that you and your family enjoyed your time with us. It brings us joy to hear that our associates, especially in our onsite restaurant, Blue Wave Bar and Grill, went above and beyond to uplift your son's mood. We are pleased that their efforts positively impacted your experience, and we will be sure to pass along your kind words to our team. We value your feedback and look forward to welcoming you and your family back for another memorable stay.Barbara ThompsonGeneral Manager

Dear Giuseppe, Thank you for the outstanding review of your stay at Best Western Plus Island Palms Hotel & Marina. It is a pleasure to know we exceeded all of your expectations! From our incredible views and resort amenities to our devoted team, we take pride in giving each guest a memorable experience. It was our pleasure accommodating you, and we look forward to your next visit with us.Barbara ThompsonGeneral Manager

Dear Richard, Thank you for the rating of Best Western Plus Island Palms Hotel & Marina. It is a pleasure to know we exceeded all of your expectations! From our incredible views and resort amenities to our devoted team, we take pride in giving each guest a memorable experience. We are delighted your stay was perfect in every way, and we look forward to your next visit with us.Barbara ThompsonGeneral Manager