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Opiniones sobre Berkshire Motor Hotel

2.5 out of 5
Berkshire Motor Hotel
2502 El Cajon Blvd, San Diego, CA

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 322 de 788 opiniones" "
Evaluación: 8 - Bueno. 296 de 788 opiniones" "
Evaluación: 6 - Aceptable. 106 de 788 opiniones" "
Evaluación: 4 - Mediocre. 30 de 788 opiniones" "
Evaluación: 2 - Terrible. 34 de 788 opiniones" "

9,2/10

Limpieza

8,2/10

Personal y atención

7,8/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

JOSE

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel muy acogedor, limpio y cómodo en todos los aspectos!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations el 14 dic. 2023
Gracias! We are so happy to hear that you enjoyed your stay and we appreciate the compliments!

10/10 Excelente

Natalia Alejandra

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de Guest Relations el 21 abr. 2023
Thank you for your feedback and patronage, we really appreciate both! We look forward to your return if you should be in our area again!

10/10 Excelente

Micaela

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me hubiera gustado que la persona de recepcion hablara mas español para facilitar el registro. Me gusto mucho el hotel.,comodo y agradable
Se hospedó 1 noche en diciembre de 2022
Respuesta de Guest Relations el 8 dic. 2022
Thank you for the great feedback, we really appreciate your business!

6/10 Aceptable

Yolanda

Le gustó: Limpieza
Hotel conveniente calidad y precio
Hotel para pasar una o dos noches, con relación calidad y precio.
Se hospedó 2 noches en octubre de 2022
Respuesta de Guest Relations el 21 oct. 2022
Gracias! We appreciate your business!

10/10 Excelente

Maria del Rosario

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Si regresaría
Estuvo muy bien considerando que es un hotel solo para pasar la noche, limpio y de fácil acceso.
Se hospedó 1 noche en julio de 2022
Respuesta de Guest Relations el 10 ago. 2022
Wonderful! We appreciate your business and thank you for taking the time to share your rating and experience with us!

8/10 Bueno

Vanessa Livier

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buena relación precio-calidad. Buena ubicación. Lo único malo es que no tiene mucho estacionamiento
Se hospedó 1 noche en julio de 2022
Respuesta de Guest Relations el 28 jul. 2022
Thank you so much for your feedback and for your business! We appreciate both!

6/10 Aceptable

fabiola

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
se siente inseguro, la calle esta poco iluminada
Se hospedó 2 noches en febrero de 2022
Respuesta de Guest Relations Manager el 9 feb. 2022
Thank you for your feedback, we are so sorry that you felt unsafe, we are actually in a very safe neighborhood. are a boutique hotel and our lights are lower for ambience, we keep a strict hotel with no late night visitors and this help with our keeping it safe. Thanks again for the information.

10/10 Excelente

Romina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tenia paradas de bus cerca, restautantes y estuvo muy cómodo.
Se hospedó 1 noche en agosto de 2021
Respuesta de Guest Relations el 6 jun. 2022
Gracias! We thank you for your wonderful feedback and your business.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
They could get better
First, the person at the front desk wasn't quite friendly. He seemed to be not in the mood but still he treated me right. The location of the motel is good, there is a Denny's across the street and a convenience store a block away. The room was nice and clean just like in the pictures, and the bed was very comfortable. Unfortunately, the room isn't very sound proof. We could listen noises and conversations of people in the rooms next door. What I really didn't like is that they didn't clean the room the next day. And finally, they didn't refund me the $100 USD deposit. I mean, if the deposit is part of the fee, just declare it like that, don't disguise it as a "deposit".
Se hospedó 2 noches en diciembre de 2019
Respuesta de Guest Relations Manager el 9 ene. 2020
Thank you for your feedback and compliments regarding the cleanliness of your room, we are very sorry if you felt that our front desk was not courteous enough, we will remind them of this. When you check in there is a deposit and this will be returned asap if there is no reason to keep it. If you pay cash, we will return cash if you use a Credit Card then it may take a bit of time to see the return on your statement. Thank you for your feedback and we wish you safe travels.

4/10 Mediocre

Cliente verificado

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
No aceptaron el pago con mi tarjeta, cuando reservé, expedia me. Obro por la habita ion mas. Uando llecue me dijeron que te ia que oagar itra vez y que mi tarjeta o serviatuve que oagar en efectivo
Se hospedó 1 noche en marzo de 2019
Respuesta de Guest Relations el 12 mar. 2019
We are so very sorry that you were inconvenience sometime there can be a little confusion with third party, but we thank you for the feedback and we do require a cash deposit. Thank you for your business.

6/10 Aceptable

Cliente verificado

Basico, limpio y comodo
La habitacion esta bien en terminos generales, no es centrica pero en coche no esta muy lejos de los principales atractivos de la ciudad. Lo negativo es que se escucha muchisimo el ruido de la calle de noche y las paredes son de “papel” y se oyen todo tipo de ruidos del resto de inquilinos.
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
HOTEL MUY LIMPIO Y COMODO
COMODO Y CALIDAD POR PRECIO

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
La administracion era amable y servicial. En general el hotel y sus habitaciones estaban en buenas condiciones y limpias. El único problema era el tamaño del parqueo, solo ocupaba para 6 carros.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
hotel cómodo y limpio
habitación confortable y limpieza en la habitación

6/10 Aceptable

Roque, Victorville Ca,

Le gustó: Limpieza
Muy bien, todo muy cerca, centro comerciales, comida y bebidas, a la medida de nuestro presupuesto.

6/10 Aceptable

nauricio, alicante

Le gustó: Limpieza, comodidad de la habitación
Bastante bien ubicado si viajas en auto
Cáma muy cómoda , habitación justa , no hay , plancha, cafetera , microondas, solo frigorífico , parking escaso aún te ofrecen un lugar cercano , por el precio bastante bajo resulta OK , diría que son las pretensiones y filosofía del hotel

8/10 Bueno

Patricia , Mex.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel bien ubicado y buen precio.
Nuestra estancia fue muy placentera ya que es un hotel bien ubicado, tiene restaurantes cerca, la limpieza muy bien, los cuartos remodelados y el precio es económico. Lo único malo es que los cuartos no son muy silenciosos y escuchas la televisión del de a lado pero todo lo demás es muy bueno, vale la pena la calidad por el precio.

10/10 Excelente

Christopher

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was conveniently located for my needs
Se hospedó 4 noches en mayo de 2024
Respuesta de Guest Relations el 13 may. 2024
Thank you, we love our location and we are happy to hear that it was helpful to you as well! We wish you safe travels and hope to see you again sometime!

10/10 Excelente

Glen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very nice and room was very clean. Only stayed one night but will definitely keep it in mind for future trips.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations el 13 may. 2024
Wonderful! We are so happy to hear this, we wish you safe travels and hope to welcome you back in the future!

10/10 Excelente

Maria E

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice clean room
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations el 29 abr. 2024
Wonderful! We are so happy to hear that you would recommend us, but even more importantly, that you enjoyed your stay! We hope to welcome you back again, if your travels bring you back this way!

8/10 Bueno

Rigoberto

Le gustó: Limpieza, estado de la propiedad e instalaciones
The location is great and the rooms are kept very clean.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relations el 26 abr. 2024
Wonderful! We are so happy to hear that you would recommend us and you love our location! We appreciate you taking the time to share and we hope that if or when you are back in our area, that you will come and stay with us, we would love to see you again!

10/10 Excelente

David, Tempe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations el 26 abr. 2024
Thank you for the awesome rating! We are pleased to hear that you would recommend us and that you had a great stay, we wish you safe travels and hope that we can welcome you back again sometime if you are in our area!

10/10 Excelente

Elissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations el 17 abr. 2024
Thank you for the awesome rating, we are so pleased to see that you enjoyed your stay and we appreciate the recommendation. Please do come back and see us again if you are in the area!

6/10 Aceptable

Chris, Aliso Viejo

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations el 15 abr. 2024
Thank you for the rating and taking the time to share, we greatly appreciate it!

8/10 Bueno

George

Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations el 22 abr. 2024
Thank you for your rating! We appreciate the recommendation and your patronage, we hope to welcome you back again if you are in the area!

8/10 Bueno

Russ

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is located near the Observatory and other areas of entertainment.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations el 1 abr. 2024
Thank you for your feedback and recommendation. We greatly appreciate it and we hope to see you again!

10/10 Excelente

Michael, Moreno Valley

Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations el 15 abr. 2024
Thank you for the awesome rating, we are so pleased to see that you enjoyed your stay! We hope to see you again sometime!

8/10 Bueno

Johnny, Los Angeles

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Parking is rough, but we knew that - if no parking, spaces available blocks away. There is a light in the shower, but no switch. Couldn't figure out how to turn light on - had to shower in dark.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations el 25 mar. 2024
Thank you for the feedback, when you reserve a room we digtally automatically send you the info on the parking and we have street parking right in front of the hotel and on the same street, in addition yes there is parking all around and blocks away, we are very sorry about the light in the shower, we have 2 lights there is a light on the Vanity mirror and one in the shower and when you enter the bathroom or open the door it is on the wall on the right hand side. Thank you for your business and feedback!

6/10 Aceptable

Robyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I could hear the neighbors in the other rooms during the night, talking, snoring. The room needed a place to sit.
Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Relations el 8 mar. 2024
Thank you for your feedback, some of our rooms are smaller and they do not have a chair or table, we apologize, and we thank you for bringing this to our attention. We wish you safe travels.

8/10 Bueno

Victoria

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Definitely a pleasant stay for what it was. My room was super clean and comfortable. Just make sure you bring ear plugs! Noise from the street was very audible all night.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations el 4 mar. 2024
Thank you so much for the honest and kind recommendation. The 2 rooms right near the street can be a little noisy at times, we are looking into possibly insulating the end wall, when we make some upgrades. Thank you again for the wonderful feedback and especially your patronage.

10/10 Excelente

Seferino

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The person at the front desk went out of their way to help us find parking. That was really nice of them.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations el 4 mar. 2024
Thank you Seferino, we are a small family owned boutique hotel and we send an email about our parking, upon request of a reservation. We have 6 spots available (first come first serve) and under 20 rooms, but we do understand that it can be an inconvenience and we absolutely want you to have a safe, easy stay and if we can help you, we are very happy to do so! We hope to welcome you back again!

8/10 Bueno

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Relations el 4 mar. 2024
Thank you for your feedback, we greatly appreciate it and we hope to welcome you back again!

8/10 Bueno

Derek

it was clean
Se hospedó 4 noches en febrero de 2024
Respuesta de Guest Relations el 26 feb. 2024
Thank you Derek! We appreciate the recommendation and your feedback, we hope to see you again sometime!

2/10 Terrible

Travis

Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations el 20 mar. 2024
Thank you for your rating, we are very sorry that you did not have a better stay, without comments, we have no idea of understanding why. We invite you to speak with our manager to resolve any issues. Thank you again for your patronage.

4/10 Mediocre

Stacy

Viajó con su pareja
No le gustó: Personal y atención, servicios
We had stained pillow sheets and towels, as well as finger nails on the floor. I really wanted to like this place :(
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations el 14 feb. 2024
First, thank you for your feedback, second, we are a very small mom and pop organization and our rooms are known for their cleanliness, and to have 1 thing stained is understandable but it would be very unusual to have 3 different items all stained in 1 room. We just don't put linens out like that, however we are at this very time training a new houskeeping person. That might be the only reason, that there could be any issues. We are sincerely sorry and we invite you to return and give us another chance. This was a very late check in, however if you check in annd our cleaning staff is on premises, we can change the linens right away and if there is a empty room we can move you. Thanks for letting us know and especially for your patronage.

8/10 Bueno

Joy

Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations el 20 mar. 2024
Thank you for your rating and especially your business, it means a great deal to us and we hope to see you again, if your travels bring you back by this way.

10/10 Excelente

Denise

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Second time here
This is the second time I have stayed at the Berkshire motel. Everything about it is old but it’s clean uncomfortable. The person who checked me in was so nice and even helped me with my heavy suitcase up the stairs. I would recommend this place.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations el 9 feb. 2024
Thank you for your feedback, we greatly apprecaite the kind words and recommendation. We hope to welcome you back again in the future!

8/10 Bueno

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place near restaurants and bars
Older style place but seemed recently renovated. Clean place near a lot of restaurants. Parking is very limited but was not an issue for us. We enjoyed our stay and will stay there again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations el 5 feb. 2024
Thank you!! We are so happy to hear that you enjoyed your stay and we really appreciate your recommendation and hope to see you again!

10/10 Excelente

Walter

Le gustó: Servicios, estado de la propiedad e instalaciones
Perfect, walking distance accommodations if attending a concert at the Observatory. Well maintained property and clean rooms! I’ll be back :)
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations el 5 feb. 2024
Wonderful! Yes we love the concert goers, as we get many staying with us. Thank you for the recommendation and especially your patronage!

8/10 Bueno

Leslie

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
Nice basic hotel- very comfy beds and very clean! Was convenient to area we needed to be. If don’t get there early and grab one of the six parking spots, finding street parking can be challenging in street cleaning days.
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Relations el 31 ene. 2024
Thank you for the kind and fair words, we greatly appreciate it!

2/10 Terrible

Monaam

Le gustó: Limpieza
No le gustó: Personal y atención
Customer service very rude
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations el 30 ene. 2024
Thank you for your feedback. We are a small (Under 20 rooms) family owned business and our customers are very important to us.What WE DO for our GUESTS: We try our best to make our guests feel comfortable, we try to keep our prices down and we let our guests check out a little late if we can and we check you in early, if its possible, we have limited parking and so when booking, we send you an email with instructions about street sweeping as well as where to park if our free spots aren't available, if there is an issue you can call us and we are happy to help. We give directions about what is around the area, where to go and what to eat in our neighborhood.We print boarding passes for those who dont have digital. All of this is awesome until we request a few policies to be followed, then we receive this type of review. What we DON'T do, for safety reasons and to ensure the best quiet stay possible for ALL guests, (remember we have under 20 rooms) we don't allow loud, late parties and we don't allow more than the registered guests in rooms late at night without checking in. We don't allow smoking or pets with the exception of ADA animals and if you consider this rude, well we apologize as we don't want to lose any guests, but understand if you should need other lodging. Thank you!

6/10 Aceptable

Derrick

Room was adequate
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations el 31 ene. 2024
Thank you for your recommendation and patronage, we appreciate it!

2/10 Terrible

Michael

No le gustó: Limpieza, personal y atención
They charged me $308 and refused to check me in by saying there was no payment paid when I had the receipt to prove, Lisa at the front desk didn't take a look at what I wanted to show her. Worse thing is that she said they didn't charge me but I never told her my booking confirmation number or did I give her my name
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Relations el 26 ene. 2024
Thank you so much for the great feedback, it allows us to explain our policies better, we are a "HotelCollect" account. When you make a reservation, you enter your CC details, it is put in the system and your room is held but NOT CHARGED and then you arrive and we look at the reservation and you stay and then we accept payment at check out. We DO NOT ACCEPT PREPAID cards, the main reason is if that card holds 200 on it and the room is say approx. 100 the payment takes 4 days to clear and payment to be given to us, so in the meantime if you pay for something else that is say 125 there is not enough on the card to pay us and then we are out of luck, no money collected, and no way of retrieving so when you wanted to pay with a "prepaid card" and we do not accept this, there is no payment at time of reservation so we know that you are showing a reservation not a payment. There is no need to look at the reservation as we are again a "Hotel Collect" account, and we have everything in our computer that we need, We collect the money, we hope this clears things up! In response to us not collecting your name or confirmation, we have under 20 rooms, you mention that you book through expedia or booking .com and or that you have a reservation as you might be 1 of 2 reservations for the night. If we have 50 rooms you are correct we may not have known who you were. Thank you again for allowign us to share our policies.

10/10 Excelente

Alexandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recommended!
Helpful reception, very clean room and a good size. Also has a work desk and plenty of power outlets
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Relations el 23 ene. 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

8/10 Bueno

Eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations el 24 ene. 2024
Thank you for your feedback, and business, we greatly appreciate that you took the time to recommend us! We wish you safe travels and if you should fnd your travels bring you back by this way, we would love to see you!

10/10 Excelente

Shelly

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean room, hot shower, daily housekeeping service, nice area and easy commute to activities. Stay here.
Se hospedó 3 noches en enero de 2024
Respuesta de Guest Relations el 23 ene. 2024
Awesome! Thank you for the wonderful rating, we are so happy you enjoyed your stay and we hope to welcome you back again sometime!

10/10 Excelente

William

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Small but clean and functional. Good location to get trolly to downtown and Balboa Park.
Se hospedó 5 noches en enero de 2024
Respuesta de Guest Relations el 16 ene. 2024
Thank you for your patronage and recommendation, we appreciate both!

8/10 Bueno

Karen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Would stay again. Very nice staff
Se hospedó 3 noches en diciembre de 2023
Respuesta de Guest Relations el 16 ene. 2024
Thank you for the great recommendation! We are so happy to hear that you had a great stay and we hope to welcome you back again!

8/10 Bueno

Pamela Denise

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Guest Relations el 16 ene. 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

10/10 Excelente

Joseph

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024
Respuesta de Guest Relations el 12 ene. 2024
Thank you for the awesome rating! It is great to see that you enjoyed your stay. We appreciate the recommendation and hope to welcome you back again when you are in the area! Safe travels.