Recepción

Opiniones sobre Balboa Park Hotel

2 out of 5
Balboa Park Hotel
410 Elm St, San Diego, CA

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 110 de 225 opiniones" "
Evaluación: 8 - Bueno. 45 de 225 opiniones" "
Evaluación: 6 - Aceptable. 42 de 225 opiniones" "
Evaluación: 4 - Mediocre. 15 de 225 opiniones" "
Evaluación: 2 - Terrible. 13 de 225 opiniones" "

8,6/10

Limpieza

9,0/10

Personal y atención

7,6/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

AnaLuz

Le gustó: Limpieza, estado de la propiedad e instalaciones
I arrived and there was nobody to attend. I had to call a phone number to get assistance. He gave me the code to open the main door and I had to carry my luggage all the way to the second floor trough the stairs. (I am 74 year old) In the next morning when I left very earlym there was still nobody so I just left de card/keys in the same place and left. I do not know if it is always like this but it was weird to come in and out without seeing anybody.
Se hospedó 1 noche en abril de 2024
Respuesta de Edgar el 19 abr. 2024
Hello AnaLuz, we appreciate your feedback and are glad you enjoyed your stay. We will share your thoughts with our team to further improve our services and make your stay even better next time you visit. We wish you save travels!

10/10 Excelente

guido

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
no hay ningun problema
Se hospedó 2 noches en marzo de 2024
Respuesta de Edgar el 5 abr. 2024
Hello Guido, we appreciate your feedback and are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back in the near future.

8/10 Bueno

ANGEL

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Deberia de ser un mismo nombre aqui es Balboa Hotel en el hotel es Continental Hotel crea confusion con los taxis
Se hospedó 4 noches en marzo de 2024
Respuesta de Edgar el 16 mar. 2024
Hello Angel, thank you for your feedback and love to hear you had a pleasant stay. We understand that there was some sort of confusion with our recent name change but we are currently working on our outside Signage.

10/10 Excelente

Alejandrina Barajas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Briana, Operations Manager el 16 feb. 2024
Dear Alejandrina,Thank you for recently staying with us at Balboa Park Hotel! We look forward to greeting you again when you are in the area.

10/10 Excelente

Ricardo

Se hospedó 1 noche en octubre de 2023
Respuesta de Stefanie el 21 nov. 2023
Thank you for the feedback Ricardo. We'd love to host you again on your next visit to San Diego. Take care!

10/10 Excelente

Luz M

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un buen lugar para volver
Hotel en remodelación. Habitación nueva, excelente ambiente con horno y refrigerador pequeño, cafetera !!!! Regresaré sin problema. Personal amable.
Se hospedó 2 noches en octubre de 2023
Respuesta de Edgar el 28 oct. 2023
Muy buenas tardes Luz, gracias por sus comentarios. Nos enorgullese saver que se la paso excelente durante su estancia con nosotros!

6/10 Aceptable

Perla

Viajó con su familia
No le gustó: Personal y atención
No hay estacionamiento y los alrededores muy obscuros y mucho vagabundo. No tienes baño propio en la habitación, se comparte al igual que regaderas. No hay personal en las noches.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Stefanie el 25 sept. 2023
Thank you for your feedback Perla. Of the 50 rooms in our hotel, 42 have their own private bathroom facilities. Your reservation was made specifically for a shared bathroom unit. We'd love to host you again and when making the reservation be sure that it's for a private bathroom. Take care!

6/10 Aceptable

Mauricio

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en septiembre de 2023
Respuesta de Edgar el 11 sept. 2023
Hello Mauricio, we appreciate your feedback and are glad to see that you had a great stay with us. We apologize if we had any short comings but please know that we are in the middle of a complete property renovation and are working hard to meet al of our guest's expectations.

6/10 Aceptable

Austreberto

Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
El hotel carecia de lámparas para los buros .
Se hospedó 1 noche en agosto de 2023
Respuesta de Edgar el 11 sept. 2023
Buenas tardes Austreberto, muchas gracias por averse hospedados con nosotros. Sus comentarios seran de ran ayuda ya que estamos en medio de una renovacion y nos ayudara mucho en poder hacer cambios necesarios. Esperamos volver a recivirlo en un futuro.

10/10 Excelente

Daymelis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Son muy amables los trabajadores y muy tranquila la estancia
Se hospedó 1 noche en julio de 2023
Respuesta de Stefanie el 23 ago. 2023
Daymelis, Muchas Gracias. Esperamos recibirlo en su proxima visita a San Diego. Que tengas un lindo dia.

4/10 Mediocre

Sergio

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Desagradale por que no tiene baño
Se hospedó 2 noches en julio de 2023
Respuesta de Stefanie el 27 jul. 2023
Mr. Zepeda, I'm sorry that you weren't pleased with your room. Most of our rooms do have private bathrooms but as we renovate there are still a few that have shared bathrooms with other guests. We did not randomly choose that type of room for you, this was your selection through the Expedia site. We'd love to host you again in a room with a private bathroom, just be sure to make that choice when you make your reservation. Take care & thank you again for choosing Hotel Occidental.

8/10 Bueno

Eduardo

Se hospedó 1 noche en julio de 2023
Respuesta de Stefanie el 29 ago. 2023
Thank you for allowing us to host you Eduardo. We hope to see you again on your next visit to San Diego. Take care!

8/10 Bueno

Bernardita

Se hospedó 1 noche en junio de 2023
Respuesta de Stefanie el 5 jul. 2023
We'd love to host you again on your next visit to San Diego, Bernardita. Take care!

8/10 Bueno

Conny Michael, Sacramento

Le gustó: Limpieza, personal y atención
Looks like it was previously The Occidental Hotel and for the price it was absolutely fine. Very no frills but the bed was comfortable ( ), it’s a short walk to the gaslamp district, close to the airport and 10 minutes from Mission Beach
Se hospedó 3 noches en mayo de 2024
Respuesta de Balboa Park Hotel el 14 may. 2024
Dear Conny,Thank you for recently staying with us! Our hotel did recently go through a renovation and changed the name. We are happy to hear you had a comfortable stay.

10/10 Excelente

Edin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was perfect and great location for a quick day trip
Se hospedó 1 noche en mayo de 2024
Respuesta de Balboa Park Hotel el 14 may. 2024
Dear Edin,Thank you for recently staying with us at Balbo Park Hotel!

8/10 Bueno

Jen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was very clean and looked just like the pictures. Staff was very helpful and friendly. Fair amount of unhoused people in the area. Didn't have a car, so chose to not go out after dark. The hotel is in a great location for exploring Balboa Park, the zoo, Little Italy, Gaslamp District, and many other areas.
Se hospedó 4 noches en mayo de 2024
Respuesta de Balboa Park Hotel el 14 may. 2024
Dear Jen,Thank you for recently staying with us! We are pleased you enjoyed the close surroundings that are near our hotel. We look forward to your next stay with us.

10/10 Excelente

Tashina Shaley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2024
Respuesta de Edgar el 12 may. 2024
Hello Tashina, we appreciate your feedback and are glad to hear you enjoyed your stay. We look forward to welcoming you back in the near future.

8/10 Bueno

Tinamarie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was super friendly. Wish there was someone there later it’s a little sketchy with the homeless
Se hospedó 1 noche en mayo de 2024
Respuesta de Edgar el 12 may. 2024
Hello Tinamarie, we appreciate your feedback and are glad to hear you enjoyed your stay. We look forward to welcoming you back in the near future.

6/10 Aceptable

Robert

No le gustó: Servicios
Se hospedó 1 noche en mayo de 2024
Respuesta de Edgar el 12 may. 2024
Hello Robert, we appreciate your feedback and are glad to hear you enjoyed your stay. We look forward to welcoming you back in the near future.

8/10 Bueno

Roberto

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Balboa Park Hotel el 3 may. 2024
Dear Roberto,Thank you for staying with us as Balboa Park Hotel!

10/10 Excelente

Rosalva

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My stay was perfect for my quick trip to San Diego. Felt safe in the building and friendly staff.
Se hospedó 2 noches en abril de 2024
Respuesta de Balboa Park Hotel el 3 may. 2024
Dear Rosalva,Thank you for staying with us at Balboa Park Hotel!

10/10 Excelente

Melissa, Worthington

Le gustó: Personal y atención, estado de la propiedad e instalaciones
My stay at Balboa Park was great! The only inconvenient thing is the walls are not sound proof and can easily hear other people from your room! Other than this my stay was great!
Se hospedó 3 noches en abril de 2024
Respuesta de Balboa Park Hotel el 3 may. 2024
Dear Melissa,Thank you for staying with us as Balboa Park Hotel!

6/10 Aceptable

Kurino

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
The front staff were friendly and checking in/out went smoothly. But we found that the pillow cases on the upper bed were not changed.
Se hospedó 4 noches en abril de 2024
Respuesta de Balboa Park Hotel el 26 abr. 2024
Dear Kurino,Thank you for recently staying with us at Balboa Park Hotel!

10/10 Excelente

Marvin

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great check in experience. Front staff was friendly and made the process easy. The room is exactly what you’d want for a quick night. Room and bathroom was clean. Area around property has many homeless folk so keep a vigilant eye.
Se hospedó 1 noche en abril de 2024
Respuesta de Balboa Park Hotel el 26 abr. 2024
Dear Marvin,Thank you for recently staying with us at Balboa Park Hotel!

10/10 Excelente

Hildie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Briana, Operations Mnager el 24 abr. 2024
Dear Hildie,Thank you for recently staying with us at Balboa Park Hotel! We look forward to greeting you again when you are in the area.

6/10 Aceptable

Janet

Se hospedó 4 noches en abril de 2024
Respuesta de Balboa Park Hotel el 26 abr. 2024
Dear Janet,Thank you for recently staying with us at Balboa Park Hotel!

10/10 Excelente

Juan

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Guy at the front desk was awesome, super quiet place
Se hospedó 1 noche en abril de 2024
Respuesta de Balboa Park Hotel el 26 abr. 2024
Dear Juan,Thank you for recently staying with us at Balboa Park Hotel!

10/10 Excelente

Douglas A

Se hospedó 5 noches en abril de 2024
Respuesta de Edgar el 12 may. 2024
Hello Douglas, we appreciate your feedback and are glad to hear that you enjoyed your stay. We look forward to welcoming you back in the near future.

8/10 Bueno

Marie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a problem entering the code to get into the bldg after hours. Another guest was there as well and it took us up to 5 minutes to enter the code on the keypad. I see in other posts that other guests have had the same issue. This needs to be addressed ASAP as with homeless living on the street nearby it was not safe standing there that long.
Se hospedó 1 noche en abril de 2024
Respuesta de Edgar el 19 abr. 2024
Hello Marie, we appreciate your feedback and are glad to hear you enjoyed your stay. We will share your thoughts with management and are sorry to hear that your experience this inconvenience upon arriving. We look forward to welcoming you back in the near future.

6/10 Aceptable

Tonishia

Le gustó: Limpieza
I still haven’t received my deposit back!
Se hospedó 1 noche en abril de 2024
Respuesta de Edgar el 19 abr. 2024
Hello Tonishia, we appreciate your feedback and are glad you enjoyed your stay with us. We will share your feedback with our team to further improve your experience next time you visit. In regard to your the Incidental we release those as soon as you check-out and should be back any day now.

10/10 Excelente

Maria

Se hospedó 1 noche en abril de 2024
Respuesta de Balboa Park Hotel el 6 may. 2024
Dear Maria,Thank you for choosing to stay at Balboa Park Hotel!

6/10 Aceptable

Seth Phillip

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Very cute and quaint.
Se hospedó 3 noches en abril de 2024
Respuesta de Edgar el 19 abr. 2024
Hello Phillip, we appreciate your feedback and happy to hear that you enjoyed your stay. We will share your thoughts with our team so that we may improve our services to further improve your experience next time you visit us. Wish you save travels!

10/10 Excelente

Roberta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Briana, Operations Manager el 13 abr. 2024
Dear Roberta,Thank you for recently staying with us at Balboa Park Hotel! We look forward to your greeting you again when you are in the area.

10/10 Excelente

Nancy, Redding

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place, just wish the after hours concierge would answer the phone.
Se hospedó 5 noches en abril de 2024
Respuesta de Edgar el 12 abr. 2024
Hello Nancy, we appreciate your feedback and are glad to hear you had a great stay. We will share your thoughts with management to further improve our services. We look forward to welcoming you in the near future.

6/10 Aceptable

Samir

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
Room very small
Se hospedó 2 noches en abril de 2024
Respuesta de Edgar el 12 abr. 2024
Hello Samir, we appreciate your feedback and are sorry to hear that you did not find your room to your liking. We will share your thoughts with our team and look forward to welcoming you in the near future.

10/10 Excelente

kanha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property is great, only feedback is water pressure in shower can be stronger and hotter.
Se hospedó 2 noches en abril de 2024
Respuesta de Edgar el 7 abr. 2024
Hello Kanha, we appreciate your feedback and are glad to hear that you enjoyed your stay with us. Your toughts will be shared with management to further improve our services. We look forward to welcoming you back in the near future.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Edgar el 5 abr. 2024
Hello John, we appreciate your feedback and are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back in the near future.

8/10 Bueno

Russell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Edgar el 5 abr. 2024
Hello Russell, We appreciate your feedback and are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back in the near future.

8/10 Bueno

BIN, North Richland Hills

Viajó con su familia
Le gustó: Servicios
Very nice and clean
Se hospedó 2 noches en abril de 2024
Respuesta de Edgar el 5 abr. 2024
Hello Bin, we appreciate your feedback and are pleased to hear that you had a great stay with us. We will share your thoughts with our team to further improve our services and look forward to welcoming you back in the near future,

8/10 Bueno

guido

Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones
What i dint like they were dogs barkink inside the rooms it said no dogs allowed
Se hospedó 1 noche en abril de 2024
Respuesta de Edgar el 5 abr. 2024
Hello Guido, we appreciate your feedback and are sorry to hear that you experienced a noise issue during your stay. You are right, we are not a pet friendly hotel so it is odd that there would be a guest with a pet other than a service animal in their room. We appreciate you bringing this to our attention and look forward to welcoming you back soon.

6/10 Aceptable

Santiago

.
Se hospedó 1 noche en marzo de 2024
Respuesta de Edgar el 5 abr. 2024
Hello Santiago, we appreciate your feedback and will share your thoughts with our team to further improve our services for our guests. We look forward to welcoming you back in the near future.

10/10 Excelente

Kelsey

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very close to Balboa park made for a few quick trips, easy to drive to other popular areas nearby. Had a secure gate outside
Se hospedó 3 noches en marzo de 2024
Respuesta de Edgar el 5 abr. 2024
Hello Kelsey, we appreciate your feedback and are delighted to hear that you loved your stay with us. We look forward to welcoming you back in the near future.

10/10 Excelente

Elaine

Se hospedó 1 noche en marzo de 2024
Respuesta de Edgar el 19 abr. 2024
Hello Elaine, we are excited to hear that you enjoyed your stay. We look forward to welcoming you back in the near future.

2/10 Terrible

Shan

No le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Stefanie el 27 mar. 2024
I'm sorry to hear to always do our best and welcome guest feedback to help in that endeavor. Take care.

10/10 Excelente

Luis

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Affordable and cozy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Edgar el 22 mar. 2024
Hello Luis, we appreciate your feedback and are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you in the near future.

10/10 Excelente

greg

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely loved the place. Staff was amazing. 10-15 walk to both Gaslamp and Little Italy, or you can get a Lyft for $7. Most rooms are small as it is a 100 year old building, but it’s recently been remodeled so all rooms have modern feel. I’ll definitely be back.
Se hospedó 1 noche en marzo de 2024
Respuesta de Edgar el 22 mar. 2024
Hello Greg, we appreciated your feedback and delighted to hear that you enjoyed your stay with us. We will share your amazing thoughts with our team and praise their hard work in shaping your experience. We look forward to welcoming you in the near future.

10/10 Excelente

Anna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en marzo de 2024
Respuesta de Edgar el 22 mar. 2024
Hello Anna, we appreciate your feedback and are delighted to hear you enjoyed your stay wit us. We will share your thoughts with our team and hope to welcome you back in the near future.

10/10 Excelente

greg

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is Amazing. Stephanie is so great. Can walk to gaslamp or little Italy in 15 minutes, but Uber is a quick $7 ride for us lazies. Great location, great prize. Loved it.
Se hospedó 1 noche en marzo de 2024
Respuesta de Edgar el 17 mar. 2024
Hello Greg, we appreciate your feedback and are delighted to hear that you enjoyed your stay. We look forward to welcoming you in the near future.

8/10 Bueno

Shane

Se hospedó 1 noche en marzo de 2024
Respuesta de Edgar el 5 abr. 2024
Hello Shane, we appreciate your feedback and are pleased to hear that you had a pleasant stay with us. We will share your thoughts with our team to further improve our services and look forward to welcoming you back in the near future.

10/10 Excelente

Mynor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
You noise around the walls.
Se hospedó 1 noche en marzo de 2024
Respuesta de Edgar el 16 mar. 2024
Hello Mynor, we appreciate your feedback and are glad to hear that you enjoyed your stay with us. We look forward to welcoming you in the near future.