Hello Blanca, Lamentamos escuchar que el desayuno no estuvo disponible para usted a tiempo. Agradecemos sus comentarios y los transmitiremos al equipo correspondiente para mejorar. Por favor, no dude en ponerse en contacto con la gerencia si tiene alguna otra preocupación o pregunta. ¡Esperamos que nos brinde otra oportunidad en el futuro!

Hello Rosy, Lamentamos escuchar que las condiciones del hotel no cumplieron con sus expectativas. Agradecemos sus amables palabras sobre nuestro personal y tomaremos en cuenta sus comentarios para mejorar nuestros servicios. ¡Esperamos tener la oportunidad de recibirlo nuevamente en el futuro!

Hello Alberto, We appreciate your feedback and apologize for any inconvenience caused during your stay. Guest feedback is valuable to us in our continuous efforts to improve our services. Please contact management directly regarding your experience for further assistance.

Hello Jorge,We apologize for any inconvenience caused by the delay in returning your deposit. For further assistance with this matter, please reach out to our management team directly. Thank you for sharing your feedback with us.

Hello Ariana,We are pleased to hear that you found our hotel to be conveniently located near the Frost Bank Center. Your feedback is greatly appreciated, and we hope you had an enjoyable stay with us. Thank you for choosing to stay at our hotel, and we look forward to welcoming you back in the future.

Hello Luis,We are sorry to hear that your experience did not meet expectations. Please feel free to contact us directly so we can address any concerns you may have. We value your feedback and would appreciate the opportunity to make things right.

Hello Yosnelis,We appreciate you taking the time to share your feedback with us. If you have any further comments or concerns, please don't hesitate to reach out to us directly. Your experience is valuable to us and we hope to welcome you back in the future.

Hello Omar,Agradecemos mucho tus amables comentarios sobre tu estancia en nuestro hotel. Nos complace saber que disfrutaste de tu estadía y que encontraste nuestra ubicación conveniente. Esperamos poder recibirte nuevamente en el futuro.

Hello Nerida Alejandra,Gracias por compartir tu experiencia en nuestro hotel. Nos complace saber que encontraste una buena relación calidad-precio y que pudiste disfrutar de un ambiente tranquilo. Valoramos tus comentarios y esperamos poder darte la bienvenida nuevamente en el futuro.

Hello arturo,¡Gracias por tomarse el tiempo para dejarnos un comentario! Nos complace saber que disfrutó de la excelente atención y del delicioso desayuno durante su estancia. Esperamos tener la oportunidad de darle la bienvenida de nuevo en el futuro cercano.

Hello Mario Alberto,Nos complace saber que tu experiencia fue en general satisfactoria durante tu estancia en nuestro hotel. ¡Gracias por compartir tus comentarios positivos! Esperamos poder recibirte nuevamente en el futuro y brindarte otro excelente servicio.

Hello Marlon thamar,Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you may have experienced with our reception services. We appreciate your input and will use it to further improve our guest experience. We hope to have the opportunity to welcome you back and provide you with a better stay in the future.

Hello Fernando,We're thrilled to hear that you had a fantastic experience during your stay at our hotel. We hope to have the opportunity to welcome you back in the future for another exceptional stay.

Hello Alicia Guillermina Amezcua,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. It was our pleasure to have you as our guest. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back soon!

Hello Edgar Alejandro,¡Muchas gracias por elegir nuestro hotel para tu estancia durante el juego de los Spurs! Nos complace saber que nuestra ubicación fue conveniente para ti. Valoramos tu feedback y esperamos que hayas disfrutado de tu tiempo aquí. Si tienes alguna otra pregunta o inquietud, no dudes en ponerte en contacto con nosotros. ¡Esperamos recibirte nuevamente en el futuro!

Hello Jose Pablo,Nos alegra saber que disfrutaste de una ubicación conveniente y una estancia tranquila durante tu visita. Nos esforzamos por ofrecer una experiencia agradable a precio competitivo. Si hay algo en lo que podamos mejorar, no dudes en comunicarte con nosotros. Esperamos recibirte nuevamente en el futuro.

Hello Estefania, We're sorry to hear that your experience at our hotel didn't meet your expectations. We value your input and would appreciate if you could reach out to us directly to provide more details about your stay. We would like to address any issues you may have encountered and work towards improving our services.

Hello Judith Vanessa, Lamentamos mucho escuchar sobre su experiencia con los insectos en la habitación. Tomamos muy en serio estos asuntos y nos aseguraremos de evaluar y abordar cualquier problema de plagas de inmediato. Apreciamos sus comentarios y nos esforzamos continuamente por mejorar nuestra calidad de servicio. Le recomendamos que se comunique directamente con la gerencia para discutir cualquier inquietud adicional que pueda tener.

Hello Miriam J,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

Hello Rocio Gabriela,Thank you for choosing to stay with us. We appreciate your rating and apologize if we fell short of meeting your expectations. We value guest feedback and would encourage you to reach out to us directly so we can address any specific concerns you may have had during your stay. We hope to have the opportunity to welcome you back in the future.

Hello Robin, Thank you for your feedback regarding the maintenance of our facilities. We appreciate your input and will address these concerns with our team to ensure a better experience for future guests. If you have any further comments or questions, please feel free to reach out to our management. We apologize for any inconvenience caused.

Hello Viridiana Narvaez, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We take pride in providing a high level of service and cleanliness, so we are delighted to hear that you found our service and cleanliness excellent. We appreciate your comments regarding the condition of the room and bathroom and will address these concerns with our maintenance team. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

Dear Guest,Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Dear Guest,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

Hello Hortencia,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Hello Luis,Know that your voice is of tremendous importance to us and we value your comments about our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

Hello Nerida Alejandra,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

Hello Gustavo,It was our privilege to earn your business and we hope to host you again on your next trip.

Hello Jorge Carlos,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

Thank you for your review!

Dear Guest,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

Hello Julianis,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

Hello Nazira,Thank you for taking the time to share your feedback with us. We are sorry to learn that you encountered some challenges during your stay. Your satisfaction is important to us and we would appreciate the opportunity to address your concerns directly. Please contact our management team to discuss your experience in more detail.

We are sorry about the noise, but nothing we can do. It's quiet now.

Thank you for the perfect score!

We are refreshing our hotel and make sure this is taken care of.

We believe that the standard levels of our services were not meant in this instance. Please accept our apologies for all the inconveniences during your stay.