Área de parrillas y picnic

Opiniones sobre Residence Inn by Marriott Salt Lake City Airport

3 out of 5
Residence Inn by Marriott Salt Lake City Airport
4883 Douglas Corrigan Way, Salt Lake City, UT

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 88 de 174 opiniones" "
Evaluación: 8 - Bueno. 50 de 174 opiniones" "
Evaluación: 6 - Aceptable. 21 de 174 opiniones" "
Evaluación: 4 - Mediocre. 11 de 174 opiniones" "
Evaluación: 2 - Terrible. 4 de 174 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

9,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cipriano

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy excelente Gracias
Se hospedó 5 noches en junio de 2022

8/10 Bueno

Detzani

No le gustó: Limpieza, comodidad de la habitación
No cumple con los estándares de filial de Marriot
Muy mal servicio de limpieza, de los 4 días que estuvimos ningún día se limpio el piso del baño y realmente lo único que se hizo fue tender la cama. Uno de los días llegué por la noche y mi habitación estaba abierta, me imagino que la persona de limpieza la dejó abierta desde que entro a tender la cama y aunque no se perdió nada si me pareció que fue un descuido grave. El desayuno muy pobre, huevo desabrido, cargo nada de fruta cero opciones nutritivas. Lo único por lo que volvería es por la ubicación, muy cerca del aeropuerto y como a 10 minutos de temple square.
Se hospedó 4 noches en octubre de 2019
Respuesta de Taylor el 5 nov. 2019
Lamento que tu estancia con nosotros haya sido pobre. Pido disculpas por la puerta de su habitación abierta, pero feliz de que no se haya tomado nada. Si te quedas con nosotros nuevamente, espero que sea una mejor experiencia.

10/10 Excelente

RAUL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2017
Thank you for the 5 star rating, Raul! We hope to welcome you back again and will strive to make your future visits just as great as this one.

10/10 Excelente

Tualua

Viajó con su pareja
Nice, clean and friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 1 abr. 2024
Tualua, thank you for sharing your pleasant experience with the Residence Inn Salt Lake City Airport. It's delightful to hear that you found the hotel clean and our team members friendly. We trust this made your stay comfortable and hope to serve you again in the future.

6/10 Aceptable

Thomas

Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 21 mar. 2024
We appreciate the feedback, Thomas.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

8/10 Bueno

Gregory

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Extremely difficult to find the property, especially at night. Very poor signage
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 25 feb. 2024
Gregory, thank you for the feedback. It's regrettable that you faced challenges in locating our establishment. Your comments have been noted and will be taken into consideration as we constantly aim to improve our guest experience. Despite this setback, we hope the rest of your stay at Residence Inn Salt Lake City Airport met your expectations.

10/10 Excelente

Paul, Ballston Lake

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great overnight before flight the next morning. Great included breakfast. Noisy location (interstate and airport) if you want to sleep in (past 6am). Front desk is cashless (an increasing trend) so have correct bills for maid tipping.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 5 feb. 2024
Paul, we are thrilled to learn that your stay at the Residence Inn Salt Lake City Airport offered a convenient solution before your flight and that you appreciated our breakfast. We also recognize that our location can occasionally result in noticeable noise levels and we appreciate your understanding. We're also glad you noticed our move towards cashless transactions, which is one of the changes we've implemented to streamline service. We hope to welcome you back in the near future. Safe travels!

4/10 Mediocre

Hezi

Viajó por negocios
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Rooms are off the highway
Couldn’t sleep all night noise from the highway as my room was only 100 feet or so away Terrible terrible sleep Would not stay there again
Se hospedó 1 noche en enero de 2024
Respuesta de Mattie Ricks, Assistant General Manager el 20 feb. 2024
I'm very sorry the noise from the freeway kept you awake all night. We know how important a good night's rest is! If you are ever in the area again, we would love to put you in a corner room away from the freeway and other noise so your expectations can be met and your overall experience is improved. Thank you for sharing your experience with us; we are always looking for ways to refine our services and amenities. We hope to see you again in the future!

10/10 Excelente

Veronica

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service el 19 ene. 2024
Veronica, thank you! Residence Inn Salt Lake City Airport is thrilled to see the highest rating from you. We hope your stay was comfortable and relaxing. Looking forward to hosting you again in the future!

10/10 Excelente

Richard

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service el 26 ene. 2024
Thank you for the excellent rating, Richard!Our goal is to go above and beyond to ensure our guests have a memorable experience at Residence Inn Salt Lake City Airport! We look forward to hosting you again soon.

10/10 Excelente

Michael

Le gustó: Estado de la propiedad e instalaciones
Quick and Easy Last Minute Airport Stay
Front desk desk was very nice and everything was clean!
Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

April

Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service el 24 dic. 2023
April, we see you've expressed dissatisfaction with your recent stay. Feedback like yours is important for consistent improvement and we regret we didn't meet your expectations. Looking forward to serving you better in the future.

10/10 Excelente

Colleen

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff at the Front Desk was great!
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service el 15 oct. 2023
Colleen, it's delightful to know that you had a pleasant experience with our front desk team members at the Residence Inn Salt Lake City Airport. We appreciate your kind words and look forward to hosting you again in the future.

10/10 Excelente

Andy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
great
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service el 3 sept. 2023
Thank you for the fantastic rating, Andy!We strive to make all of our guests feel welcome and relaxed during their time at Residence Inn Salt Lake City Airport! We can't wait to see you again soon.

10/10 Excelente

Erik

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Customer Service el 15 ago. 2023
Thank you for the wonderful rating, Erik!It's fantastic you enjoyed your time at Residence Inn Salt Lake City Airport so much! We look forward to hosting you again soon for another amazing experience!

10/10 Excelente

Brandon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was good
Se hospedó 11 noches en julio de 2023
Respuesta de Customer Service el 6 ago. 2023
Thanks for the outstanding rating, Brandon!We're delighted your time at Residence Inn Salt Lake City Airport was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excelente

ANN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Rely on the airport residence Inn at Salt Lake
This hotel is reliably, consistent with its high-quality service and comfort. It’s been a favorite for airport stays before and after trips. The breakfast was also a stand out
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service el 9 jul. 2023
Thank you for the wonderful review, Ann!It's outstanding your time at Residence Inn Salt Lake City Airport was so fantastic! We're thrilled you enjoyed our top-notch service so much. We strive for excellence and your praise for our breakfast selections lets us know we're doing our job! We can't wait to see you again soon so we can share another amazing experience with you!Have a beautiful day!

4/10 Mediocre

Douglas

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was poorly maintained. The first room they put us in had no air conditioning. The cleaning staff never fully cleaned the room. The pool was closed. I wish i could give a negative score. Worst Marriott Residence I have ever stayed in. Avoid!!!!!
Se hospedó 5 noches en junio de 2023
Respuesta de Customer Service el 12 jun. 2023
Thank you for taking the time to share your feedback, Douglas.We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward.We hope you allow us the chance to share a more positive experience with you soon.

10/10 Excelente

Paresh

Viajó con su familia
Se hospedó 1 noche en junio de 2023
Respuesta de Customer Service el 6 jun. 2023
Thank you for the fantastic rating, Paresh!It's outstanding you had such a wonderful experience at Residence Inn Salt Lake City Airport. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Excelente

vicki

Viajó con su familia
Le gustó: Limpieza
Beautiful room and service
Se hospedó 1 noche en mayo de 2023
Respuesta de Customer Service el 28 may. 2023
Thank you for the 5/5 rating, Vicki!It's excellent you enjoyed your time at Residence Inn Salt Lake City Airport so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excelente

Michael

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The breakfast kind of sucked.
Se hospedó 1 noche en febrero de 2023
Respuesta de TJ el 11 feb. 2023
Thank you for choosing to stay at the Residence Inn & Salt Lake Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent issues of this nature from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Salt Lake City

10/10 Excelente

Aaron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2023
Respuesta de TJ el 11 feb. 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Paul

Viajó por negocios
You moved my reservation to a different hotel, and I had to wait out in the cold waiting for a ride to get to my new hotel.you moved my reservation to a different hotel, and I had to wait out in the cold waiting for a ride to get to my new hotel
Se hospedó 1 noche en enero de 2023
Respuesta de TJ el 11 feb. 2023
Thank you for choosing to stay at the Residence Inn Salt Lake City Airport and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent issues of this nature from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Salt Lake City.

2/10 Terrible

Jennifer, Boston

Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Farah

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
The room was great except for an awful sound (ice machine?) that would go off every ten minutes or so making sleep almost impossible.
Se hospedó 1 noche en mayo de 2022

2/10 Terrible

joanna

Se hospedó 3 noches en marzo de 2022

8/10 Bueno

Charles

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

James, Penfield

Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Morgan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I really enjoyed how helpful the staff is there
Se hospedó 4 noches en octubre de 2021

6/10 Aceptable

Rayford

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stayed on the 4th floor. Had very low pressure in the shower and had to have the water running for ten minutes just to get it warm. It was not hot.
Se hospedó 8 noches en octubre de 2021

8/10 Bueno

Brandon

Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en julio de 2021
Respuesta de Kandice el 30 ago. 2021
Thank you for choosing to stay with us. We hope to see you again.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fine
Se hospedó 1 noche en junio de 2021
Respuesta de Kandice el 28 jun. 2021
Thank you for choosing to stay with us and thank you for your feedback. We hope to see you again soon,

4/10 Mediocre

Kris

Viajó con su familia
Le gustó: Comodidad de la habitación
No le gustó: Limpieza, personal y atención
Not so great!!!
Well the front office was by herself and not very friendly or helpful. Our room didn’t have enough toilet paper when we got there and she wouldn’t bring us up any and said it was housekeeping responsibility. The desk light didn’t work and she was unable to help that situation as my husband needed to work.
Se hospedó 1 noche en junio de 2021
Respuesta de Kandice el 22 jun. 2021
We apologize that your stay didn't live up to your expectations. We appreciate you choosing to stay with us and we hope to see you again.

10/10 Excelente

kent

Se hospedó 1 noche en junio de 2021
Respuesta de Kandice el 18 jun. 2021
Thank you for choosing to stay with us and for your feedback. We look forward to seeing you again!

10/10 Excelente

Cliente verificado

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
n/a
Se hospedó 3 noches en mayo de 2021
Respuesta de Kandice el 1 jun. 2021
Thank you for choosing to stay with us and for your feedback. We look forward to seeing you again soon!

6/10 Aceptable

Nancy

Viajó por negocios
Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Could not find the lobby to register
The lobby was next to impossible to find. I end up going to the hotel next door to ask them. A sign out front that said lobby or registration would have helped
Se hospedó 2 noches en abril de 2021
Respuesta de Kandice el 19 may. 2021
Hello Nancy, thank you for choosing to stay with us. We apologize for the inconvenience you experienced while staying with us. Thank you for sharing your feedback, it will be used to improve the experience for all of our guests in the future.

6/10 Aceptable

Jo Ellen

Viajó por negocios
Le gustó: Personal y atención, comodidad de la habitación
The people were nice, and the room was fine. But everything else was kind of a mess. Fire alarm went off in a room 2 doors down due to cooking and they couldn't turn it off for an hour. Ice machine was broken. Coffee in lobby had grounds in it for 2 days. Hot water in lobby wasn't always hot. Breakfast was pitiful and we had just stayed in a residence inn where they were doing hot breakfast to order so this was a hotel choice not covid related. When we checked in the room was full of cleaning equipment and housekeeping was gone so they changed our room. Everything just felt disorganized and broken. Again, the staff were very nice so it wasn't them.
Se hospedó 3 noches en mayo de 2021
Respuesta de Kandice el 19 may. 2021
Hi Jo Ellen, thank you for choosing to stay with us. We apologize for the inconvenience you encountered while staying with us and your review will be shared with staff as a learning tool. Thank you again for staying with us and taking the time to share feedback.

10/10 Excelente

Matthew

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2020
Respuesta de Aries P. el 28 dic. 2020
Hi Matthew, Thank you for the positive feedback! We are glad to see that your stay was a great one. Hope you will stay with us again when your travels bring you back to Salt Lake City!

8/10 Bueno

Manfred

Se hospedó 11 noches en octubre de 2020

8/10 Bueno

timothy

Le gustó: Limpieza, personal y atención, comodidad de la habitación
retty clean but dated.
Super nice lady at front desk made us feel welcome. No real complaints but a few comments. Hotel is a Marriott so it has a reasonable level of cleanliness. It is a little older of a hotel and colors are dated. My room was mostly clean with nice sheets and pillows. We did find a drawer full of someone else’s clothes and the bathroom was a tad shabby. Hallways had not been vacuumed but could be due to covid. For a night it was good and in a good location.
Someone else’s clothes forgotten
Dingy floor
Broken soap shelf
Dirty armrest on sofa
Se hospedó 1 noche en octubre de 2020

10/10 Excelente

Po-Chih

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2020
Respuesta de Aries P el 25 ago. 2020
Thank you for taking a moment to share your experience! We hope to see you next time you are in Salt Lake City.

10/10 Excelente

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2020
Respuesta de Aries P el 12 jul. 2020
Thank you for your honest feedback! We are here for your travel needs.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Sheryl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2020
Respuesta de Mark E el 6 ene. 2020
Thanks for the 10 out of 10!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Huge rooms
Great overall experience, the shower-head was luxurious. A 2nd waffle maker at breakfast would have been appreciated as the wait to use them was about 15 minutes. There were 2 empty warmers in the breakfast area, perhaps they had other pre-prepared food items, but they were never filled in the 45 minutes we spent in that area.
Se hospedó 1 noche en diciembre de 2019
Respuesta de Mark E el 6 ene. 2020
Hello, Thank you so much for taking the time to review, rate and share your experience with our media. We are sorry that breakfast was not seamless for you. Our team works very hard to ensure a happy and comfortable stay by all. We hope that you will join us again if you are back in the area.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Terrific!
Se hospedó 1 noche en diciembre de 2019
Respuesta de Taylor el 30 dic. 2019
hi there thank you for taking time out of your day to write a review. We appreciate the 10 out of 10 review. We hope the next time your travels bring you to Salt Lake you choose to stay with us.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Conveniently located by airport. Breakfast is a big plus. Friendly staff. Nice rooms
Se hospedó 1 noche en noviembre de 2019
Respuesta de Taylor el 2 dic. 2019
Hi there thank you for the review. We are pleased you enjoyed your stay! We hope that the next time you are in Salt Lake you will choose to stay with us again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dog friendly!!!! Clean and comfortable. Love Residence Inn!
Se hospedó 1 noche en julio de 2019
Respuesta de Mark E el 15 jul. 2019
Thanks for the Fantastic review and rating. Please come see us again if you are back in the area.

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2019
Respuesta de Mark E el 8 jul. 2019
Thanks James!