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Opiniones sobre Microtel Inn & Suites by Wyndham Salt Lake City Airport

2 out of 5
Microtel Inn & Suites by Wyndham Salt Lake City Airport
61 Tommy Thompson Rd, Salt Lake City, UT

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 706 de 1920 opiniones" "
Evaluación: 8 - Bueno. 537 de 1920 opiniones" "
Evaluación: 6 - Aceptable. 313 de 1920 opiniones" "
Evaluación: 4 - Mediocre. 211 de 1920 opiniones" "
Evaluación: 2 - Terrible. 153 de 1920 opiniones" "

8,0/10

Limpieza

8,0/10

Personal y atención

7,0/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Michael

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
Le gustó: Personal y atención, servicios
Camas incómodas y almohadas también y los pasillos huelen mal
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 30 abr. 2024
Hello Michael,Lamentamos escuchar que la comodidad de las camas y almohadas no estuviera a la altura de sus expectativas. Agradecemos sus comentarios sobre el olor en los pasillos, tomaremos nota de ello para futuras mejoras. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro para brindarle una experiencia más satisfactoria.

10/10 Excelente

Ignacio

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 23 abr. 2024
Hello Ignacio,We're delighted to hear you enjoyed your stay with us! Should you have any further comments or suggestions, please feel free to reach out. We look forward to welcoming you back soon!

8/10 Bueno

Sebastian

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 22 mar. 2024
Hello Sebastian,We're delighted to hear you enjoyed your stay with us! Should you have any additional feedback, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the near future!

4/10 Mediocre

José Manuel

Le gustó: Limpieza
No le gustó: Personal y atención
Muy mal servicio en el check in
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 2 mar. 2024
Hello José Manuel, Lamentamos escuchar que tuviste una experiencia decepcionante en el momento del check-in. Agradecemos tus comentarios y los transmitiremos a nuestro equipo de recepción para mejorar nuestros servicios en el futuro. Esperamos que nos des otra oportunidad para brindarte una mejor estadía en el futuro.

8/10 Bueno

MARTHA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 12 ene. 2024
Hello MARTHA, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención
Deben mejorar el desayunoy ser mas explicitos en como re obi8v
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 8 ene. 2024
Dear Guest,We appreciate your feedback regarding the breakfast and the need for more clarity in providing information. We apologize for any inconvenience caused and will take your comments into consideration for future improvements. If you have further concerns, please reach out to our management team directly.

10/10 Excelente

brunilda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent place
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 28 oct. 2023
Hello brunilda,Thank you for your kind words! We're thrilled that you had an excellent experience with us. We hope to welcome you back soon!

10/10 Excelente

Jorge

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Management el 8 oct. 2023
Jorge, Thank your for your wonderful rating. We are happy to know you enjoyed your stay.

10/10 Excelente

Nathalie, Santiago

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Confortable beds and excelent front desk service
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager el 2 sept. 2023
Hello Nathalie,We appreciate the time you have taken to bring to our attention your feedback with regards to our service and also our front desk. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excelente

Jose

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me parece bien segura y limpia ademas tiene el servicio de traslado al aeropuerto
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager el 29 ago. 2023
Hi Jose,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure to provide a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

10/10 Excelente

Maria

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
La señora que se encarga del desayuno necesita ser más amable con las personas , porque contesta muy mal y hace sentir a los clientes avergonzados .sin ganas de preguntarle nada .
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager el 11 ago. 2023
Hi Maria,I'm very sorry for your poor customer service experience. My sincere apologies you found our associate unhelpful or not that kind. We strive to provide sincere hospitality and we failed to do so. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip for a better experience.

4/10 Mediocre

Eliezer

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very poor service , i asked for a 2 bedroom, and i got only one bed. My little daughter had to sleep in something we improve....breakfast in the morning is very poor.
Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 15 jul. 2023
Hello Eliezer,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our bed and also our breakfast. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excelente

saul

Se hospedó 2 noches en junio de 2023
Respuesta de Manager el 17 jun. 2023
Hello saul,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excelente

Christian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buena atención
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager el 8 may. 2023
Hello Christian,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

2/10 Terrible

JOSE

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Las secadoras no sirven y no te devuelven el dinero
Se hospedó 1 noche en abril de 2023
Respuesta de GM el 18 abr. 2023
Estimado Jose:Una disculpa por lo acontencido, no teniamos conocimiento de esta situacion, veremos resolverlo a la brevedad.SaludosMicrotel Inn Management

10/10 Excelente

Ulises

Viajó con su familia y niños pequeños, Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean and quiet. I really recommand id.
Se hospedó 1 noche en marzo de 2023
Respuesta de GM el 28 mar. 2023
Dear Ulises:We appreciate your visit; we are glad you had a good experience at the Microtel Inn.Please come back soon!Best RegardsMicrotel Inn Management

10/10 Excelente

Luis

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy cerca del aeropuerto
Se hospedó 1 noche en febrero de 2023
Respuesta de GM el 21 feb. 2023
Estimado Luis:Agradecemos tus comentarios y esperamos poder darte la bienvenida en un futuro cercano.Gracias y recibe un cordial saludoMicrotel Inn Team

10/10 Excelente

Emerson, Oruro

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2023
Respuesta de Manager el 7 mar. 2023
Hello Emerson,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

10/10 Excelente

Luisa

Se hospedó 1 noche en noviembre de 2022
Respuesta de Manager el 12 feb. 2023
Hello Luisa,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

8/10 Bueno

Jorge, Rock Springs

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager el 27 ago. 2022
Hello Jorge,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

10/10 Excelente

Maria, Modesto

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2022
Respuesta de j el 25 ago. 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Margoli

Se hospedó 1 noche en agosto de 2022
Respuesta de Guest Relation Management el 23 ago. 2022
Hi Margoli, We are grateful for your rating. Thanks for sharing your rating with us and the community and we hope to have you again with another memorable stay!

10/10 Excelente

Joseph

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy amable
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager el 7 ago. 2022
Hello Joseph, Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 Excelente

Jorge

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buena elección.
Se hospedó 1 noche en junio de 2022
Respuesta de Ramon el 27 jun. 2022
Thank you so very much. We really hope to see you again soon.

8/10 Bueno

Ryan

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo fue muy bien. Observaciones: El sitio que usan para desayuno es el mismo lobby o recepción. Hay espacio para como tres mesitas. No estoy seguro si las empleadas del hotel hablan inglés pues solo se hablaban en español. Menos mal mi familia habla español. Encontramos calcetines sucias en el piso de nuestra habitación al pie de la cama. Los botamos a la basura pero de pronto haría falta una mejor atención al detalle cuando preparen las habitaciones. Lo de mas estaba bien limpio. Y el agua de la ducha no duraba caliente mucho tiempo. La cercanía al aeropuerto es perfecto y el ruido de los aviones casi no se nota.
Se hospedó 1 noche en marzo de 2022
Respuesta de Manager el 5 mar. 2022
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 Excelente

Edith

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bonito el lugar. Me encanto por casi no se escuchan los ruidos
Se hospedó 2 noches en enero de 2022
Respuesta de Manager el 26 ene. 2022
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

4/10 Mediocre

Gloria P.

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Manager el 30 dic. 2021
We can't thank you enough for sharing your feedback with regards to our hotel. We appreciate you taking the time to share your experience.

10/10 Excelente

Lisset

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fuimos en familia , un lugar súper tranquilo , limpio , buen desayuno, lo recomiendo
Se hospedó 4 noches en diciembre de 2021
Respuesta de Manager el 29 dic. 2021
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

8/10 Bueno

Jeronimo

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bueno
Se hospedó 2 noches en octubre de 2021
Respuesta de Manager el 5 oct. 2021
On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

6/10 Aceptable

Carlos

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mal desayuno
El desayuno deja mucho que desear, a las 8 am ya no habia cafe y no quisieron hacer mas
Se hospedó 1 noche en julio de 2021

4/10 Mediocre

Cliente verificado

Se hospedó 1 noche en mayo de 2021
Respuesta de Manager el 12 jun. 2021
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

8/10 Bueno

Steven

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
A nice and spacious room. Older facility but well kept. The front desk lady was not at all helpful when we asked for nearest gas station, but we found one ourselves after getting out. There was a bad ‘wet and sour’ smell in the room but we discovered a wet place on the carpet in front of the bathroom which was probably the problem. After soaking it up with a towel, and running a diffuser, it was fine.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Fletcher

Viajó con su familia
Le gustó: Limpieza, personal y atención
It’s a good spot but very loud compared to other options in the area. Bed was comfortable but the pillows are horrific. It was like sleeping on a bag of potatoes.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Mio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
N/A
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Dwight

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The desk agent was rude. He also falsely told us he couldnt find our modified booking then surprisingly. The next morning he had it. We had reservations for the next night and he locked us out with my things still in the room. He said he called expecia and i wpuld get my money refunded. Atthst point i didnt believe anything so I cslled expedia. They had not heRd from him and there was no cancelation on record and no refund in place. Expedia fixed it.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Victor H Luna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 1 may. 2024
Hello Victor H Luna, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excelente

William

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed one night and enjoyed it. The staff were very helpful and friendly. When we looked out our window we were treated to a cool view, birds eating from a birdfeeder hanging in the tree close to our room. Well played Microtel!!! We will book here first next time we're in SLC.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 30 abr. 2024
Hello William,We're delighted to hear you enjoyed your stay with us at Microtel! Our team takes pride in providing exceptional service to all our guests. It's wonderful to hear you appreciated the lovely view from your room. We look forward to welcoming you back next time you're in SLC.

10/10 Excelente

Bradley

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The only thing's i had an issue with was no cell phone charging at bed side, like the room i stay in previously (march 8th 2024) and i rang the front deck asked for a 6am wake up the that did not come until just before 7am !! Thankfully my daughter called at 6am so yeah thats it i really like Microtel will use this each time i visit Utah .
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 30 abr. 2024
Hello Bradley,We appreciate your feedback regarding the cell phone charging and wake-up call at our hotel. Your input is valuable for us to enhance our services for future visits. We're glad you enjoy staying with us and look forward to welcoming you back on your next trip to Utah.

6/10 Aceptable

Gabriela

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
My family and I came from a three-day tour of Yellowstone Park, we are three adults, we stayed at the Wyndham hotel in Yellowstone West and we had an excellent experience there. and to return to our home we have to drive almost 18 hours. We decided to spend the night in this place, thinking that we were going to have a good experience like in the other place, and have a place to rest and sleep peacefully. And it was not so. They gave us a room that is on the first floor. near the dining room, the other tenants very scandalous.The room clean, everything in order.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 28 abr. 2024
Hello Gabriela,We appreciate your feedback regarding your recent stay at Wyndham Hotel in Yellowstone West. We regret to learn that the noise levels disrupted your peace overnight, our team works hard to ensure all guests enjoy their stay with us. Your comfort is important to us, and we will address this to prevent future occurrences like these.

10/10 Excelente

Hongliang

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
服务人员素质较高!
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 26 abr. 2024
Hello Hongliang,We are delighted to hear that you found our staff to be of high quality! Our team takes great pride in providing exceptional service to all our guests. Should you have any further feedback or need assistance, please do not hesitate to contact us.

8/10 Bueno

BALDEV

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 26 abr. 2024
Hello BALDEV,We are thrilled to hear you had a pleasant stay with us! We look forward to welcoming you back soon for another wonderful experience at our hotel.

10/10 Excelente

Alicia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 26 abr. 2024
Hello Alicia,We are glad to hear you enjoyed your stay with us. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.

4/10 Mediocre

Ajit

Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
The property itself is clean. But maintenance is poor. My room did not have hot water and since I was checking out early morning, I had to leave without a shower. The room service had not replaced the toiletries and the hand soap was empty. When I complained at the reception about the lack of hot water and and empty soap dispenser, the person just shrugged and smiled. I don't think I'll be staying here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 25 abr. 2024
Hello Ajit, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We will address the maintenance and service issues mentioned to ensure a more pleasant experience for our future guests. Your comments will be shared with the team for further improvement. We appreciate you bringing this to our attention.

8/10 Bueno

Lillian

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Staff knowledgeable
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 25 abr. 2024
Hello Lillian,We're pleased to hear that you found our staff knowledgeable. Our team strives to provide excellent service to all our guests. Should you have any further feedback or questions, please do not hesitate to reach out to us directly.

10/10 Excelente

Donalyn Gajultos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello Donalyn Gajultos,We're thrilled to hear you had a wonderful stay with us! Please feel free to reach out if there's anything else we can assist you with.

10/10 Excelente

Katherine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just what we needed for one night.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello Katherine,We're delighted to hear that our hotel met your needs during your stay. If you ever find yourself in the area again, we hope you choose to stay with us.

10/10 Excelente

Ruth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location to the airport was main reason in choosing this accommodation. Check in very easy. Staff was very cordial and efficient
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 20 abr. 2024
Hello Ruth,We are delighted to hear that our convenient location and efficient check-in process met your expectations during your recent stay. Our staff takes great pride in providing exceptional service to all our guests. Should you have any further feedback or need assistance, please do not hesitate to contact us directly.

10/10 Excelente

Katherine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The quality of this hotel is directly proportional to what you pay. It’s clean and close to the airport. A quiet, clean place to lay your head. The walls are a little thin so you can hear the rooms next to you every move. But overall for the money I would recommend.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello Katherine,We appreciate your feedback on our hotel's cleanliness and proximity to the airport. We strive to offer good value to our guests. Your recommendation is valued, and we hope to welcome you back for another pleasant stay in the future.

2/10 Terrible

Janvier

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Noises from another rooms , stains on bedsheets Water to get warm takes 10 minutes omg
Se hospedó 3 noches en abril de 2024
Respuesta de Manager el 20 abr. 2024
Hello Janvier,We apologize for any inconvenience you experienced during your stay. Your feedback will be shared with our team for further improvement. Should you wish to discuss your stay in more detail, please feel free to contact our management team directly.

4/10 Mediocre

Sara

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 20 abr. 2024
Hello Sara,We apologize for any shortcomings during your stay with us. Please feel free to reach out to us with any feedback you may have so we can address your concerns accordingly.