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Opiniones sobre Residence Inn by Marriott Salinas Monterey

3 out of 5
Residence Inn by Marriott Salinas Monterey
17215 El Rancho Way, Salinas, CA

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 230 de 484 opiniones" "
Evaluación: 8 - Bueno. 131 de 484 opiniones" "
Evaluación: 6 - Aceptable. 61 de 484 opiniones" "
Evaluación: 4 - Mediocre. 37 de 484 opiniones" "
Evaluación: 2 - Terrible. 25 de 484 opiniones" "

8,4/10

Limpieza

8,6/10

Personal y atención

7,8/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mayra

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Muy agradable y personal muy amable
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Mayra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente lugar, limpio y muy buena atención
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Managment el 13 ago. 2019
Hello, Thank you for your feedback. We appreciate you choosing Residence Inn as your choice hotel during your visit. We hope to see you back again when your travels bring you back to Salinas.

10/10 Excelente

Alejandra, Mexico DF

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nos fue muy bien. El único detalle fue que no nos resurtieron shampoo, jabón y crema corporal y éramos 5 de familia.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Respuesta de DeAnna Carlsen el 29 jul. 2015
Thank you

6/10 Aceptable

David

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Choose this hotel for extended stays, because room setup and size here were good. Shower heads need to be upgraded or cleaned for buildup effecting water. Pool and hot tub were out of service, which would have resulted in us staying somewhere else had we known ahead time. We were on our 28th anniversary trip so that was a major drawback for us and seriously effected the quality of our stay, Staff (both front desk and housekeeping) are incredibly polite and welcoming…hope management knows this, because their people are this hotel’s shining beacon.
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Delilah

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pool has been out of order for a long time!!! It would be nice to get that going again.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Katherine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall good experience, but our room was not clean on Saturday and we were gone all day.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a beautiful facility and staff was amazing
Se hospedó 2 noches en marzo de 2024

4/10 Mediocre

Mikkah

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
The main reason we booked was for the indoor jacuzzi, and it nor the pool were in working condition. Very sad we couldn’t use neither.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Melissa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our room was very clean. The entire place had a smell to it. Not sure if they just laid carpet or painted. No smell in the room. Just hallways.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Rebecca

Viajó con su familia
Lobby access is not close to parking lot
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Maria

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Area looks okay. Pool and jacuzzi was closed, I called a day before to verify it was open. Tv in living room did not work. I had to go downstairs 4 because the phone to call front desk didn't work either. Really disappointed!
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Julian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Like: Pool & hot tub Dislike: Too crowded during the breakfast hours
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Jason

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love the layout of the room. Definitely a place you can stay at for a longer stretch of time since there's a small kitchen with fridge, range, microwave, and dishwasher. The room is spacious with plenty of areas to sit, stretch out, and work besides the bed itself. Roomy. Great place.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Doug

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jeff

Se hospedó 3 noches en enero de 2024

8/10 Bueno

June

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

yaroslav

Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Richard

Se hospedó 4 noches en enero de 2024

10/10 Excelente

gloriela

Le gustó: Servicios, estado de la propiedad e instalaciones
Amazing place to stay 🙌
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Donna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Residence Inn
Hotel is not like Residence Inns I've stayed before. Charge $100.00 non refundable deposit for my dog. Then $12.00 for parking. Walls were thin so heard walking above me, like pounding. And walking outside room. For these reasons I will not be back.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Sergio

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cara-Ann

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Couch Bed
The fold out couch mattress no longer functions. You could feel all of the metal support bars. My kids felt better sleeping on the floor.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Anna

Viajó con su familia
Acceptable but don't expect to be blown away
Room was really cramped. Bed was comfortable but the pull out mattress of the couch was not - I was glad my 4yo was sleeping on it and not me. Lots of furnishings were showing age and were clearly not cleaned regularly or taken care of. Breakfast items were not put out all at the same time. At one point, there was no coffee at breakfast for the 30 minutes that we were there. Overall the feeling was "ho hum".
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Peng, Redwood City

Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Xue

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Adela

Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

diana

No le gustó: Servicios
We had stayed there years ago and it was great. However this trip was not very good at all. The first night we had only cold air coming from the broken heater. We froze. The next day they gave us a new room. My husband just had back surgery so I had to move everything myself. I packed up everything and put it all away in this 2nd room The kitchen sink was not working so here comes the third room. I packed up everything again and moved to the third room. The dishwasher was broken the bath tub was in bad shape the bathroom sink was not draining and the remote in the bedroom was broken. We gave up. We couldn’t get any type of refund because we booked through Expedia. Three nights for almost $600. Plus parking fee. I had injured my back moving to all those rooms. I had to stay in bed while my husband went to see our family for our last Christmas in America. think that if we got three crappy rooms how many other rooms are like that in the hotel. They couldn’t find us 1 room that wasn’t tore up. I’m very angry. I hurt my back, missed our Christmas dinner, paid $600 plus parking. Not fair. I’ll never recommend this hotel and if I could, I’d try to stop anyone from staying there, so they wouldn’t be hurt like we were. This was our last Christmas in America and I missed it. I may never see our family again and I missed my last chance because I was injured.
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Devender

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and convenient place, it’s is 1 bed room with kitchen. Thr room has all the amenities you'd expect including flat screen TV, blackout shades, microwave/fridge, desk and couch. The staff was very friendly and the lobby has nice food. Overall, decent place if you're in town for several days.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Matthew

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Due to unforeseen circumstances, I missed my check-in, and upon arrival, I discovered my reservation was canceled without notice. Despite assurances over the phone from the manager for a next-day refund, I later received notification of their refusal to issue it. This experience was unprofessional and dishonest, and I will not be booking with this establishment again.
Se hospedó 5 noches en diciembre de 2023

6/10 Aceptable

Collin

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Sheets and carpets smell so bad. We moved to another room for the second night. Sheets and carpets smell the same. Pullout bed mattress was literally stained with all over and extremely dirty. Roosters were crowing so loud and cars were racing in neighborhoods in the middle of the night. Phone was missing and kitchenwares were missing (no pans and pots only lids). Our family used to stay at this property often and we loved it, but it is sad to see that the quality control is not there anymore. But the staffs were nice and trying to accommodate.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

TERRENCE

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good place to stay. Clean, Safe with security on grounds, great counter agents and maintenance staff. Well planned suites, recommend to others!
Se hospedó 7 noches en noviembre de 2023

10/10 Excelente

Neha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Rosalyn

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Christy

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Berlin

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and quiet stay
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Rosa

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Rie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Yolanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en octubre de 2023

2/10 Terrible

Zhongren

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
NO AC on a 100 degree day NO Refund NO callback.
It was over 100 degree and our room air condition was not working. Our 1yr old child was not able to sleep until and cried until mid night. The front desk didn't tell us about the air condition until we found out later. They told us there is no room to swap and you can talk to the manager in the morning. The manager was not there when we checkout. Front desk left a note and said someone will call us and give us discount the same day. It has been 2 days now and no one called. We are extremely frustrated about the poor service and wish someone can call us back to say at least they are sorry.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Angela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful stay
Friendly staff JoAnne went above and beyond to make sure this Texas girl was comfortable and even gave us some local restaurant and attraction ideas.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Rember

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I’ve stayed at different branches of Residence Inn and this one does not disappoint. The same positive experience, per usual. The only thing is that there was a layer of dust where the folded towels were placed, by the bathroom sink.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Tricia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very pleased with everything!
Room and grounds were very clean, nice breakfast, beds comfortable, nice set up inside.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Roberto

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice and clean Chris at front desk was super nice and very helpful
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Paula, Shasta Lake

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Marcelino

Viajó por negocios, Viajó con su familia
No le gustó: Servicios
I had a terrible experience, i lost my wallet on my way to my trip to Salinas, and the receptionist wasnt able to help me check in becouse i did not have a physical ID, but i had a Picture of my ID and work ID on me. i went through expedia to change my name reservation but when i went back to check in their system was updated, i went to my event, without showering or changing, then after my event at 1 am, i went back to be told that it was to late to check in because the system was already checking in for the next day, i had to drive around Salinas for 2 hours until i found a place to rest,
Se hospedó 1 noche en septiembre de 2023