Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 175 de 642 opiniones" "
10 - Excelente
175
Evaluación: 8 - Bueno. 175 de 642 opiniones" "
8 - Bueno
175
Evaluación: 6 - Aceptable. 135 de 642 opiniones" "
6 - Aceptable
135
Evaluación: 4 - Mediocre. 79 de 642 opiniones" "
4 - Mediocre
79
Evaluación: 2 - Terrible. 78 de 642 opiniones" "
2 - Terrible
78
7,2/10
Limpieza
7,6/10
Personal y atención
6,6/10
Servicios
6,8/10
Estado de la propiedad e instalaciones
6,8/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Eleuterio
Viajó con su pareja
23 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No
Eleuterio
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations Management el 28 mar. 2024
Hi Eleuterio,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.
8/10 Bueno
Juan Diego
5 mar. 2024
No le gustó: Estado de la propiedad e instalaciones
Juan Diego
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations Management el 6 mar. 2024
Hi Juan,Thank you for your review and for taking the time to share your rating about your recent stay at our hotel!We are delighted to hear that you had a good experience and enjoyed most aspects of your stay. Providing our guests with a comfortable and accommodating experience is our top priority, and we are happy to know that we succeeded in meeting your expectations. Please don't hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Once again, thank you for choosing our hotel and for sharing your positive review. We await the opportunity to serve you again soon!
10/10 Excelente
Finies
10 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Unos de los hoteles muy cómodos y limpios .
Finies
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 10 feb. 2024
Hello Finies,Nos alegra saber que encontró nuestro hotel cómodo y limpio. Nos esforzamos constantemente para ofrecer una experiencia de hospedaje agradable a nuestros huéspedes. Si tiene algún comentario adicional o alguna sugerencia, por favor no dude en contactarnos. Esperamos darle la bienvenida nuevamente en el futuro.
6/10 Aceptable
Jennifer
29 ene. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
La persona que nos recibió no habla español
Jennifer
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Management el 31 ene. 2024
Hi Jennifer,Thank you for bringing to our attention the issue you encountered with the person who welcomed you not speaking Spanish. We apologize for any inconvenience or frustration this may have caused you.At our hotel, we strive to provide a welcoming and inclusive environment for all guests, and language proficiency is an important aspect of this commitment. We sincerely apologize if our staff member was unable to communicate effectively with you in Spanish.We will take your feedback seriously and address it with our team. It is our goal to ensure that our staff members are equipped with the necessary language skills to assist and communicate with our diverse range of guests.We appreciate your understanding and bringing this matter to our attention. Your feedback is invaluable as we continuously work to improve our services and provide a better experience for all our guests.
6/10 Aceptable
Ana Gloria
28 ene. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
En general esta bien, pero hay mucho ruido
Ana Gloria
Se hospedó 7 noches en enero de 2024
Respuesta de Guest Relations Management el 28 ene. 2024
Hi Ana,Thank you for providing feedback about your recent stay at our hotel. We appreciate your positive overall assessment, but we apologize for the noise issue that affected your experience.We understand that a peaceful and quiet environment is important for our guests' comfort and satisfaction. We apologize for falling short in this aspect and for any inconvenience caused by the noise. Our team will investigate the matter further to identify the source of the noise and take appropriate measures to address it.Your feedback is valuable to us as we continuously strive to improve our guests' experience. We appreciate your understanding, and we hope you will consider giving us another opportunity to provide you with a more serene and enjoyable stay in the future.If there is anything else we can do to assist you or to make your future stays more pleasant, please do not hesitate to let us know. We value your patronage and feedback.
10/10 Excelente
Karla
29 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Karla
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Management el 30 nov. 2023
Hi Karla,It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!
10/10 Excelente
Andrea
25 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Andrea
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Management el 30 nov. 2023
Hi Andrea,It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay. We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!
10/10 Excelente
Saul
23 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente
Saul
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Management el 26 nov. 2023
Hi Saul,It's great to hear from you, and we appreciate you taking the time to tell us about your wonderful stay at our hotel.We strive to make every guest feel welcomed and comfortable, and we are thrilled when this goal is met. We are delighted to have contributed to your travel convenience.We appreciate you taking the time to write this review, and we hope to see you again soon!
10/10 Excelente
Finies
Viajó con su pareja
4 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Para mi lo más importante es descansar bien tranquilo sin ninguna molestia y por eso siempre elegimos quality
Finies
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Management el 6 nov. 2023
Hi Finies,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
10/10 Excelente
Karla
30 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
M
Karla
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relations Management el 1 nov. 2023
Hi Karla, It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
10/10 Excelente
Finies
18 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gustó el gran espacio y huele bien
Finies
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relations Management el 19 sept. 2023
Hi Finies,It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!
4/10 Mediocre
Ofelia
Viajó con su familia
22 may. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
Le hace falta mejorar en los desayunos; eso de tener comida congelada no me agrado.
Ofelia
Se hospedó 2 noches en mayo de 2023
Respuesta de Guest Relations Management el 24 may. 2023
Dear Ofelia, Thank you for taking the time to provide some feedback.We're sorry to learn that you weren't entirely pleased during the time you were staying with us. We would like to apologize for the unsatisfactory breakfast. Thank you for informing us about the condition of the food. We strive to provide our guests with satisfactory dining service, and we are saddened that this was not the case for you. We apologize for this inconvenience. Please know that your feedback is extremely valuable to us. We are addressing this issue in order to ensure that no future guests have this experience.I sincerely hope you would return and allow us to provide you with a far superior experience.
10/10 Excelente
Arturo
Viajó en grupo
10 abr. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy limpio y el servicio exelente personal
Arturo
Se hospedó 1 noche en abril de 2023
Respuesta de Guest Relations Management el 14 abr. 2023
Dear Arturo, It's good to hear from you and we greatly appreciate that you've taken the time to share your stay at our hotel!We are pleased to hear that you appreciated the friendly service provided by our staff. We are delighted that you love our guest room! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Thank you for sharing this review and we look forward to seeing you again!
4/10 Mediocre
Heder
Viajó con su pareja
3 abr. 2023
No le gustó: Limpieza
Everything that is said in the app is not real to the services.
Heder
Se hospedó 1 noche en abril de 2023
Respuesta de Guest Relations Management el 4 abr. 2023
Dear Heder, Thank you for taking the time to share your feedback. We regret to discover that you weren't thoroughly impressed with us during your most recent stay. We apologize for all inconvenience you encountered during. We hope the staff was able to provide you with assistance to make your stay more comfortable. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel.I do hope you'll return and let us show you a far better experience.
10/10 Excelente
Maria
28 mar. 2023
Maria
Se hospedó 2 noches en marzo de 2023
Respuesta de Guest Relations Management el 17 abr. 2023
Dear Maria, It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star stay at our hotel!We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are glad to hear that we have been an important part of your travel convenience. Thank you for sharing this review and we look forward to seeing you again!
10/10 Excelente
Karla
Viajó con su pareja
19 feb. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Its very clean and can I sleep very well because is quiet place.
Karla
Se hospedó 1 noche en febrero de 2023
Respuesta de Guest Relations Management el 20 feb. 2023
Dear Karla, It's good to hear from you and we greatly appreciate that you've taken the time to share your great stay at our hotel! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are glad to hear that we have been an important part of your travel convenience. Thank you for sharing this review and we look forward to seeing you again!
10/10 Excelente
Araceli
Viajó con su familia
13 dic. 2022
Le gustó: Limpieza, personal y atención
Excelente thanks
Araceli
Se hospedó 1 noche en diciembre de 2022
Respuesta de Guest Relations Management el 16 dic. 2022
Dear Araceli, It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star stay at our hotel!We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are glad to hear that we have been an important part of your travel convenience. Thank you for sharing this review and we look forward to seeing you again!
2/10 Terrible
Elizar
13 nov. 2022
No le gustó: Limpieza, personal y atención, comodidad de la habitación
Elizar
Se hospedó 1 noche en noviembre de 2022
Respuesta de Manager el 15 nov. 2022
Hello Elizar, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
4/10 Mediocre
Silvia
Viajó con su pareja, Viajó por negocios
24 ago. 2022
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No respetaron mi estadía llegamos a hospedarnos como alas 9pm u llegaron a trabajar como alas 8;20am
A cambiar el techo y no nos dieron de otro cuarto por el lavabo que no servía . Puedo reclamar mi dinero ??
Silvia
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager el 25 ago. 2022
Hello Silvia, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made. I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.
6/10 Aceptable
Antonio
8 ago. 2022
Antonio
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager el 7 nov. 2022
Hello Antonio, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
10/10 Excelente
Francisco
13 jul. 2022
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy bien
Francisco
Se hospedó 2 noches en julio de 2022
Respuesta de Manager el 14 jul. 2022
Hello Francisco,
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
2/10 Terrible
Alexandra
Viajó por negocios
8 jul. 2022
No le gustó: Personal y atención
Le corrieron
Alexandra
Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 13 jul. 2022
Hello Alexandra,
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
10/10 Excelente
Carmen
Viajó con su familia y niños pequeños
10 jun. 2022
Buena
Carmen
Se hospedó 1 noche en junio de 2022
Respuesta de Manager el 11 jun. 2022
Hello Carmen,
Thank you for taking the time to share. We appreciate your feedback regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
8/10 Bueno
Jesus
24 may. 2022
Jesus
Se hospedó 2 noches en mayo de 2022
Respuesta de Manager el 24 ago. 2022
Hello Jesus, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,
10/10 Excelente
Martha
16 abr. 2022
Martha
Se hospedó 1 noche en abril de 2022
Respuesta de Manager el 17 abr. 2022
Hello Martha,
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,
8/10 Bueno
Karla
Viajó con su pareja
13 mar. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Esta muy limpio el servicio esta excelente
Karla
Se hospedó 1 noche en marzo de 2022
Respuesta de Manager el 14 mar. 2022
Hello Karla,
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.
10/10 Excelente
Esteban
Viajó por negocios
24 ene. 2022
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Esteban
Se hospedó 1 noche en enero de 2022
Respuesta de Manager el 25 ene. 2022
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,
10/10 Excelente
Oscar
11 ene. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Oscar
Se hospedó 1 noche en enero de 2022
Respuesta de Manager el 11 abr. 2022
Hello Oscar,
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
10/10 Excelente
Eliseo
2 ene. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Eliseo
Se hospedó 3 noches en diciembre de 2021
Respuesta de Manager el 3 abr. 2022
Hello Eliseo,
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
4/10 Mediocre
Nancy
Viajó por negocios
22 sept. 2021
Le gustó: Personal y atención
No le gustó: Limpieza
Nancy
Se hospedó 1 noche en septiembre de 2021
Respuesta de Manager el 22 sept. 2021
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,
2/10 Terrible
Cliente verificado
Viajó con su familia y niños pequeños, Viajó con su familia
13 jun. 2021
No le gustó: Estado de la propiedad e instalaciones
El baño la ducha tira muy Paquita agua
Cliente verificado
Se hospedó 1 noche en junio de 2021
Respuesta de Manager el 15 jun. 2021
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
10/10 Excelente
Cliente verificado
Viajó por negocios
2 abr. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buen servicio y habitaciones limpias. El servicio en recepción empieza a las 8 am pero son amables al solicitar algo por telefono.
Cliente verificado
Se hospedó 2 noches en marzo de 2019
Respuesta de Manager el 4 abr. 2019
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
6/10 Aceptable
John
6 feb. 2019
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No es una gran experiencia
No es una gran experiencia. Hotel podría estar más limpio. Las camas no eran cómodas. No me quedaré aquí de nuevo.
John
Se hospedó 2 noches en febrero de 2019
Respuesta de Manager el 7 feb. 2019
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.
8/10 Bueno
Cliente verificado
30 may. 2017
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
10/10 Excelente
Ezequiel
4 abr. 2016
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estupendo
Como siempre,no tengo ningún problema
Ezequiel
8/10 Bueno
Cliente verificado
30 oct. 2015
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo bien sin ningún problema
Cliente verificado
6/10 Aceptable
J Enrique
11 ago. 2015
J Enrique
10/10 Excelente
Eman
29 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was awesome and respectful the place is clean and I would definitely go back to this hotel.
Eman
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations Management el 2 may. 2024
Hi Eman,Thank you so much for taking the time to share your positive experience at our hotel. We are delighted to hear that you had a great stay and that our staff provided you with excellent service. Your kind words about our team's friendliness and professionalism are truly appreciated.Maintaining a clean and comfortable environment is a top priority for us, and we are thrilled that you found our hotel to be clean and well-maintained. We take great pride in providing a pleasant and enjoyable experience for all our guests.Your feedback means a lot to us, and we are honored that you would choose to stay with us again in the future. We look forward to welcoming you back and ensuring another memorable stay.If there is anything we can do to make your next visit even better, please do not hesitate to let us know. Thank you once again for your kind words and for being our valued guest.
6/10 Aceptable
Susan
Viajó con su familia
23 abr. 2024
No le gustó: Servicios
This Quality Inn is adjacent to the freeway, therefore it was never quiet. In addition, the room's faucet had the hot and cold water handles reversed on the sink.
Susan
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations Management el 23 abr. 2024
Hi Susan,Thank you for sharing your feedback regarding your recent stay at our Quality Inn. We appreciate your comments and want to address the concerns you raised about the noise level and the issue with the faucet in your room.We apologize for any inconvenience caused by the noise from the adjacent freeway. We understand that a peaceful and quiet environment is important for a restful stay, and we regret that we did not meet your expectations in this regard. While we cannot control external factors such as traffic noise, we are constantly working to minimize any disturbances and provide a comfortable atmosphere for our guests. We will take your feedback into consideration as we continue to explore ways to improve the overall tranquility of our property.Regarding the issue with the faucet in your room, where the hot and cold water handles were reversed on the sink, we understand that this can be frustrating and inconvenient, and we regret any inconvenience this may have caused you. We will address this matter with our maintenance team to ensure that such issues are promptly resolved in the future.Your feedback is important to us, and we appreciate you bringing these matters to our attention. It helps us identify areas for improvement and make the necessary adjustments to enhance our guests' experience.If there is anything else we can do to address your concerns or make it up to you, please do not hesitate to let us know. We value your patronage, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.
2/10 Terrible
Connie
Viajó con su familia
13 abr. 2024
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Air vent in the bathroom and the air conditioner are very noisy. The air vent is also connected to the light switch of the BR; therefore, cannot just leave the light switch on without the noise of the air vent during the night. The furniture is in poor condition and dirty. Floor is not clean.
Manager was helpful enough to approve the cancellation for the second day stay
Connie
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relations Management el 13 abr. 2024
Hi Connie,We apologize for the issues you encountered during your stay at our hotel. It is regrettable to hear about the noise from the air vent and air conditioner in the bathroom. We understand that this can be disruptive and impact your overall comfort. We will investigate the matter promptly to address and resolve the noise issue.As for the inconvenience caused by the air vent being connected to the light switch in the bathroom, we understand the importance of providing a quiet and comfortable environment for our guests, and we will explore possible solutions to separate the operation of the air vent from the light switch to allow for more flexibility.Regarding the poor condition and cleanliness of the furniture and the overall cleanliness of the floor, we take cleanliness and maintenance seriously, and we will ensure that our housekeeping team pays close attention to these areas to maintain a high standard of cleanliness and upkeep.We appreciate that the manager was helpful enough to approve the cancellation for the second day of your stay. We understand that these issues may have affected your overall experience, and we hope that the resolution provided was satisfactory.Thank you for bringing these matters to our attention. We value your feedback, and we will use it to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a significantly improved experience.If there is anything else we can do to address your concerns or if there is anything else you would like to share, please do not hesitate to reach out to us directly.
8/10 Bueno
Jose
11 abr. 2024
Jose
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations Management el 2 may. 2024
Hi Jose,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.
10/10 Excelente
Kevin
Viajó con su familia
8 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall, my short stay was great. If you are looking for a quick place to catch some sleep or have a quick stay in Salinas I came in and used it as a place to sleep. The bed is comfortable. The inn is close to many attractions and tourist areas. The televisions has cable and there is Wi-Fi.
My only complaints is that the mini refrigerator can get excessively loud and woke me up multiple times throughout the night. The shower head could use an upgrade for more pressure.
The manager on property is lovely and kind. She provides great costumer services and was accomodal to my stay here.
Overall, I give this place an 8.5/10
Kevin
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 9 abr. 2024
Hello Kevin,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a comfortable stay and enjoyed the convenience of our location and amenities. We appreciate your constructive comments regarding the mini refrigerator and the shower head, which we will certainly take into consideration for future improvements. It's wonderful to hear that you had a positive interaction with our manager and we hope to welcome you back again soon.
8/10 Bueno
Abel
27 mar. 2024
Le gustó: Limpieza, personal y atención
Abel
Se hospedó 6 noches en diciembre de 2023
Respuesta de Guest Relations Management el 30 mar. 2024
Hi Abel,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.
10/10 Excelente
Michael
Viajó con su familia y niños pequeños
25 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable and clean. Easy access to fast food after traveling. Pretty clean as well.
Michael
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello Michael,We're delighted to hear that you found our hotel comfortable and clean, and that the location provided convenience for grabbing a quick bite to eat. Your feedback is truly appreciated as we strive to ensure all our guests have a pleasant stay. Thank you for choosing to stay with us!
2/10 Terrible
chao
Viajó con su familia
21 mar. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First time I see a very unlike Quality Inn. The place is dirty and not well kept. Staff is unfriendly and unprofessional. Dinning area is very small and food is awful.
chao
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations Management el 21 mar. 2024
HI Chao,Thank you for sharing your feedback about your recent stay at our property. We appreciate your comments and want to assure you that we take them seriously.We apologize for any cleanliness issues you encountered during your stay. Maintaining a clean and well-kept environment is a top priority for us, and we will address this matter with our housekeeping team to ensure that our property meets the expected standards of cleanliness.We appreciate your feedback regarding the staff and dining area. Providing excellent customer service is important to us, and we will address this matter with our team to ensure that all guests receive the friendly and professional service they deserve. Additionally, we will review our dining offerings to improve the quality and selection.Thank you for bringing these matters to our attention. Your comments will help us identify areas for improvement and make the necessary changes to enhance our services.We value your patronage and hope that you will consider giving us another opportunity to provide you with a better experience in the future. If there is anything else you would like to address or any additional feedback you would like to share, please do not hesitate to reach out to us directly.Thank you for your understanding, and we wish you all the best in your future travels.
8/10 Bueno
Jaime
18 mar. 2024
Le gustó: Limpieza, personal y atención
Jaime
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Management el 20 mar. 2024
Hi Jaime,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.
10/10 Excelente
Kay
15 mar. 2024
Le gustó: Limpieza, personal y atención
Good stay
Kay
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations Management el 19 abr. 2024
Hi Kay,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
4/10 Mediocre
Chantel
Viajó con su familia
11 mar. 2024
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Our room had a broken iron that leaked so we cleaned up the water with towels. The towels we used came out black with dirt from the room not being mopped. Room service exchanged out the iron but said that the towels would be charged. I dont know if it was because we were in a handicapped room that the beds had there original plastic on them or the hotel forgot to take it off but was not able to sleep because of the noise the plastic would make evertime we would move positions while sleeping. Woke up more tired then when i went to sleep.
Chantel
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations Management el 13 mar. 2024
Hi Chantel,Thank you for bringing these issues to our attention regarding your recent stay at our hotel. We regret that the iron in your room was broken and leaked, causing water to spill. We will address this issue with our maintenance team to ensure that all appliances are in proper working order and that incidents like this are avoided in the future.We are taking note of the issue you encountered with the room not being properly mopped. Your feedback is concerning, and we will investigate this matter thoroughly to determine why the room did not meet our cleanliness standards. We will take appropriate steps to prevent such occurrences moving forward.Regarding the towels used to clean up the water, we apologize for any confusion regarding the charges. We understand that the towels were used out of necessity, and we will ensure that you are not billed for them. Please rest assured that we will address this matter with our room service team to avoid any misunderstandings in the future.As for the presence of plastic on the beds in the handicapped room, this oversight is not typical, and we regret that it affected your sleep quality. We will review our room preparation procedures to ensure that all necessary steps are taken to provide a comfortable and restful environment for our guests.Your feedback is valuable to us, and we appreciate you bringing these issues to our attention. We hope you will consider giving us another chance to provide you with a more enjoyable and comfortable experience in the future.
2/10 Terrible
Armand
Viajó con su pareja, Viajó por negocios
8 mar. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was dirty, hallways, elevator, room, etc… the hotel was full, lots of construction workers staying there and the smell of cannabis everywhere, we did not feel safe at all
Armand
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 9 mar. 2024
Hello Armand,Thank you for sharing your feedback with us. We take all guest comments seriously and will address this matter internally. If you have further details to share, please feel free to reach out to our management team. Your safety and comfort are our top priorities.
10/10 Excelente
Patricia
12 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Patricia
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Relations Management el 16 feb. 2024
Hi Patricia,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!