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Opiniones sobre Country Inn & Suites by Radisson, Salina, KS

3 out of 5

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 362 de 1004 opiniones" "
Evaluación: 8 - Bueno. 279 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 163 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 114 de 1004 opiniones" "
Evaluación: 2 - Terrible. 86 de 1004 opiniones" "

7,4/10

Limpieza

8,2/10

Personal y atención

7,2/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Santos

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Selvin

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
👍
Se hospedó 1 noche en julio de 2023
Respuesta de L. Sitton el 16 ago. 2023
Thank you Selvin for sharing your experience with us. We are happy to see that your stay was an enjoyable one. Hopefully, you choose to stay with us again when you are back in the Salina area.

8/10 Bueno

Alberto

Se hospedó 1 noche en julio de 2023

10/10 Excelente

sandra

Buena
Se hospedó 1 noche en febrero de 2023
Respuesta de L. Sitton el 29 mar. 2023
Thank you Sandra for sharing your positive experience. We are happy to see that your stay was good. We hope to see you again soon.

10/10 Excelente

Silvia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El hotel esta excelente en todo. Recomendadisimo ; )
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy limpio
Se hospedó 1 noche en julio de 2021
Respuesta de L. Sitton el 28 jul. 2021
Thank you for sharing your recent experience with us. We are thrilled to see your stay was an enjoyable one. We hope you visit us again soon.

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place
Se hospedó 1 noche en julio de 2021
Respuesta de L. Sitton el 28 jul. 2021
We are pleased to hear that your stay was nice. Thank you for sharing your experience. We hope you choose to stay with us again in the future.

8/10 Bueno

Melinda

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location is quite convenient. There are lots of eating options nearby and shopping options. It is set back from the busy street which helps create a quiet setting, pleasant for sitting on the outside patio. The property is clean and pleasant, although the room I stayed in had a hole burned through one of the curtains on the window, and small black stains on the shower curtain and on one of the pillowcases. But overall it was good enough.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Michelle, Great Bend

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk staff were kind and helpful
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Got a great rate on Expedia. Hotel was clean, well maintained and the staff were really friendly. Breakfast bar left a bit to be desired. The eggs and sausage and gravy were tasteless but hot. Otherwise very few choices for anyone on a low-carb/sugar diet.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jacque

Viajó por negocios
I enjoy staying at this property. It is convenient for the business I conduct in Salina, Kansas.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Tom

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
You can tell there is new ownership and some corners are being cut, but its still a nice stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Andrew el 16 abr. 2024
Dear Tom,Thanks for the positive review. We keep on trying to improve and impress all the time. Hope to see you again soon.Regards

10/10 Excelente

James

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Mary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Host & Hostess were lovely people.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ruby

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful staff!
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Melissa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
the spa had to much chlorine in it and was not very strong from the jets and the water pressure was not good, otherwise everything else was fine
Se hospedó 1 noche en abril de 2024
Respuesta de Andrew el 8 abr. 2024
Dear Melissa,While apologizing for the experience regarding the chlorine and the jets, we are happy to hear that your overall experience of the stay was positive.We hope to see you soon again to offer you a better experience.Regards.

6/10 Aceptable

Gwen

Viajó con su pareja
Le gustó: Personal y atención, servicios
The staff the steak house next door.
Se hospedó 1 noche en abril de 2024
Respuesta de Andrew el 8 abr. 2024
Dear Gwen,Thanks for the review. It was a pleasure having you with us.Regards.

10/10 Excelente

Joanna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very accommodating and went above and beyond
Se hospedó 1 noche en marzo de 2024
Respuesta de Andrew el 8 abr. 2024
Dear Joanna,It was a pleasure having you with us. Our team at CISappreciate your positive review regarding your time with us. We wish you the best in all your endeavors and look forward to have you with us soon once again.

2/10 Terrible

Nicholas

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They left ONE towel in our what we would hope was a cleaned room. We had three of us and they never brought more.
Se hospedó 2 noches en marzo de 2024
Respuesta de Andrew el 8 abr. 2024
Dear Nicholas,We apologize for your disappointment during your stay with us.

4/10 Mediocre

Kandi

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Flithy, sheets stunk. Had to get cleaner not clean sheets on the bed myself . Toilet backing up.
Se hospedó 2 noches en marzo de 2024
Respuesta de Andrew el 8 abr. 2024
We apologize for the inconvenience experienced by you during your recent stay with us.

8/10 Bueno

Linda

Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Melinda

Viajó con su familia y niños pequeños, Viajó con su familia
We didn’t end up staying here. We checked in, went to our room and checked out. The room was dirty, stains on carpet and walls, and a dirty towel left on one of the beds.
Se hospedó 1 noche en marzo de 2024
Respuesta de Andrew de Mel el 29 mar. 2024
We have noted your review with great concern and taken action against the personnel responsible.Kindly accept our apology for the inconvenience caused.

6/10 Aceptable

Valentino

Se hospedó 1 noche en marzo de 2024
Respuesta de Andrew el 8 abr. 2024
Dear Valentino,Thank you for your response to the online review of your recent stay with us. We look forward to impress you further at your next visit and improve on our ratings.Regards,

10/10 Excelente

Donna

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a nice hotel!
Se hospedó 2 noches en marzo de 2024
Respuesta de Andrew de Mel el 19 mar. 2024
Dear Donna,We greatly appreciate your dedicating time to pen a few lines for us. The pleasure of having you with us was ours.Wishing you the very best in everything.

2/10 Terrible

Neil

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is very old and outdated. Not the cleanest place either. The pool water was so cold it was not enjoyable. Had 2 little girls very disappointed.
Se hospedó 1 noche en marzo de 2024
Respuesta de Andrew el 14 mar. 2024
Dear Neil,We are really sorry to hear about your disappointment regarding the pool. The management has taken very serious note of it and we are working to remedy the issue.Regards

8/10 Bueno

Stephen

Nice place for the price
Se hospedó 3 noches en marzo de 2024
Respuesta de Andrew de Mel el 19 mar. 2024
Dear Stephen,We appreciate your comments very much. Our team will be waiting to do even better the next time around.Hoping to see you again soon.

4/10 Mediocre

steve

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Comfortable bed, friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Andrew el 8 mar. 2024
Dear Steve,Thank you for appreciating our beds and staff. Hope to serve you better again next time.

2/10 Terrible

Judith

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
TV did not work. Hot tub did not work. Water in room was scalding or cold no in between. There was no bed sheets or pillows for the hideaway bed. We asked for at least a pillow and they didn't have one. King size bed was dipped down in the middle. The only positive was the breakfast and the staff tried to help.
Se hospedó 2 noches en marzo de 2024
Respuesta de Andrew el 7 mar. 2024
Dear Judith,We are truly sorry for your unsavory experience.We can only beg with you to give us another chance by experiencing the whole new controls structure put in place by the TOP management to prevent such incidents repeating itself. Regards and best wishes.Andrew

6/10 Aceptable

Aden

Viajó con su pareja
seemed very budget and old decor, our room backed to hwy so was noisey with trucks in early hrs, AC was very noisey too when it came on throughout the night
Se hospedó 1 noche en febrero de 2024
Respuesta de Andrew el 8 mar. 2024
Dear Aden,Thank you for your feedback. The management has taken note of your concerns and acted upon them.Regards & best wishes

6/10 Aceptable

Amy

Se hospedó 1 noche en febrero de 2024
Respuesta de Andrew de Mel el 26 mar. 2024
Dear Amy,Thank you for your review. We will be looking forward to improve on our service delivery at your next visit and score 5 out of 5.Thanks for patronizing us.

6/10 Aceptable

Amanda

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
I rented the room for my adult son who was visiting from out of town. Because I was local I had to put $250 cash deposit down. Then when he got checked in half the toliet seat was missing. Literally half the seat was gone. He repoeted it immediately and no offer to move him rooms was made and it was not fixed 2 days later when checked out.
Se hospedó 2 noches en febrero de 2024
Respuesta de Andrew de Mel ( General Manager) el 20 mar. 2024
Dear Amanda,We have taken very serious note of your comments and would kindly like to have more details of the incident. The number in the file goes un-answered. I would appreciate if you would call me during the day on any day of the week to seek some clarifications.

2/10 Terrible

Amber

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Blood stains and hair in sheets
Se hospedó 1 noche en febrero de 2024
Respuesta de Andrew el 8 mar. 2024
Dear Amber,We regret the experience you had to go through during your recent stay. Measures have been put in place to prevent any repeat of such an instance. Please accept our sincere apologies.

10/10 Excelente

Mary

Le gustó: Limpieza, estado de la propiedad e instalaciones
Comfortable room
Se hospedó 1 noche en enero de 2024
Respuesta de Andrew de Mel el 26 mar. 2024
Dear Mary,It's a pleasure to hear that you enjoyed your room at your recent visit. Your positive review is much appreciated by our team.We are looking forward to your next visit soon.

10/10 Excelente

Liza

Se hospedó 7 noches en enero de 2024
Respuesta de Andrew de Mel el 26 mar. 2024
Dear Liza,So nice of you to grant us 10/10 in your review. We look forward to enjoy the pleasure of having you with us once again and serving you even better.Regards and best wishes.

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención
It is a little dated, sheets were pretty thin but overall good for the price. The staff was very friendly and helpful. Breakfast wasn’t real warm but ok.
Se hospedó 1 noche en enero de 2024
Respuesta de Andrew de Mel el 26 mar. 2024
Dear Anonymous Customer,We appreciate your positive remarks and assure that our attention is on the area that needs improvements at our property in Salina KS.Hope we could accommodate you soon under different conditions.Regards.

6/10 Aceptable

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024

6/10 Aceptable

De'Anzo

Viajó con su familia
Se hospedó 1 noche en enero de 2024

10/10 Excelente

TALLEY, SAINT FRANCIS

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel is good. The clerk at check in was rude when I asked a question. I have stay 3+ times and things have changed since then. And I asked why my email and phone number was needed if it wasn’t printed request but handwritten. And he rudely said it’s required. The other guy was nicer and explained the changes in check in but I feel like I should be able to ask questions without being treated like crap.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Colleen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our room was clean and quiet - very nice. Staff members were friendly and helpful.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Benjamin

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Lacey

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Roxanne

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Looks nice from the outside, very ran down and out of date. Carpet has burn holes, tv didn't work, remotes were dirty, bathroom had stray hairs everywhere.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Andrew el 8 mar. 2024
Dear Roxanne,Your feedback has been noted with very grave concern. We are extremely sorry for your bad experience. However, the management will take necessary action to remedy the situation. Your next stay with us will definitely be a whole new experience. Regards and best wishes

6/10 Aceptable

Janet

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
the hotel needs some updates. The carpets are getting worn in the corridors. instead of painting the whole room they touched up spots with a different color so it looks tacky.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Satyendra

Le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

4/10 Mediocre

Candice

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
We specifically booked this hotel for the pool as it was my daughter's birthday. There were no refunds and we weren't told until after check in that their pool was closed.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Fredrick N

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Robert

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
When I arrived they could not find my reservation. When I checked my banking account I saw where they had already taken money out of my account. Then I was told that I was listed as a "no show". My reservation date was correct and I was standing in front of them yet I was being listed and charged for a "no show". After spending the better part of thirty minutes trying to get checked in, I discussed with the staff that we needed to make sure the charges came off for the "no show". I remind them again on check out that they needed to be removed. After I returned home and checked my account......guess what? They still had not been removed and I was charged for three nights instead of the two I had correctly reserved. I called them and explained to them that I needed to get credited the additional amount I had been charged. Will see if this happens or not....I have spent way too much time on this very simple matter
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Crystal

Viajó con su familia
An hour after we checked in we found bed bugs in the rooms.
Se hospedó 3 noches en noviembre de 2023