Sala de estar en el lobby

Opiniones sobre Hotel Sun Palace

3 out of 5
Hotel Sun Palace
Bwughos St. Susupe Vill., Saipan

Opiniones

6,0
Evaluación: 10 - Excelente. 8 de 94 opiniones" "
Evaluación: 8 - Bueno. 24 de 94 opiniones" "
Evaluación: 6 - Aceptable. 35 de 94 opiniones" "
Evaluación: 4 - Mediocre. 14 de 94 opiniones" "
Evaluación: 2 - Terrible. 13 de 94 opiniones" "

6,0/10

Limpieza

6,8/10

Personal y atención

8,0/10

Servicios

5,4/10

Estado de la propiedad e instalaciones

Opiniones

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
If you want to save money, this is the place
I came with my husband and our 9 year old. The room was big enough. I like that housekeeping was daily. The place was fantastic. The only problem I had was the internet and the TV. We cannot access internet in our rooms and the TV is not clear.
Se hospedó 4 noches en febrero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location is great. Area is not far from the beach and the stores. Love the quietness of the area and staff give great customer service.
Se hospedó 3 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It's location is convenient.... Not far from the beach and stores.
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

JongKwan

Le gustó: Comodidad de la habitación
매니저가 친절합니다
현지인들이 많은것 같아요. 한국인들 숙박은 잘 하지 않는 곳. 한국에 비하여 청결도는 좀 떨어지고 접근성도 좋지 않지만, 다른 숙소들에 비해 저렴해요.
Se hospedó 3 noches en junio de 2019

8/10 Bueno

Dave, Washington

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Affordable option to beach Hotels. Comfortable, no frills kinda place. Close to the Shack for breakfast and lunch (best place on the island) Naked Fish for dinner. Fantastic helpful staff!
Se hospedó 1 noche en julio de 2018

2/10 Terrible

yujin

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
호텔 컨디션 최악

4/10 Mediocre

Agi, cnmi

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
location is convenient to my board meeting venue.
I have always been staying in this hotel but never I the room I was placed last night. The room is just nothing compared to other rooms I had stayed in before. The room smelled bad. There is spider webs on the wall just next to the TV screen. The closet was dusty. while the refrigerator worked parts of it are comin off. The cushion for the long couch was just filled stains. The floor was dirty. After 15 minutes in the room I couldn't stand it and had to just go to the front desk and asked the lady on duty if she could give me a sanitizing spray i.e. Lysol or alcohol, but there was none. she gave me a small bottle of Chamomille Pillow spray and said that is all she has. so I was too tired n just wanted to shower and rest. I took the spray and sprayed the whole room to the point where I had to open the entrance door of the room because the sliding door at the back side of the room wouldn't open. I have always stayed in this hotel but never in this room. So I do recommend this hotel but not this particular room unless the owns does something about the uncleanliness of the room and the couches. Thank you
Se hospedó 1 noche en enero de 2018

10/10 Excelente

Brandon, Tomah, WI

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Place.
A Hotel right near the beach and not to far away from doing so much.
Se hospedó 1 noche en enero de 2018

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2017

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2017

8/10 Bueno

Bruno

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good option to save money
Great staff. Well located. Affordable peixes.
Se hospedó 1 noche en agosto de 2017
Respuesta de Anna el 15 jun. 2018
Thank you so much..

6/10 Aceptable

Yoo Jin

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en agosto de 2017

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en agosto de 2017

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en agosto de 2017

2/10 Terrible

BORAM

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
너무 최악이었어서 사이판 가시는 분들 정말 꼭 참고하시라고 남깁니다.
제가 여행을 자주 다니는데... 제가 이용했던 호텔이라고 말하는 것들 중에 최악이었습니다. 객실/호텔 청결도 호텔이라고 말하는 것도 어이가 없지만... 일단 객실. 룸... 사이판 미국령이니까 숙소 감안하고 봐도 너무 옛날스럽구요. 침대... 말할 것도 없이 삐걱거리고 매트리스 무너져 있습니다. 사실 너무 더러워보여서 남자친구랑 입국한 옷 그대로 입고 이불도 안덥고 한국이 겨울이었어서 가져간 코트입고 잤습니다. 여기서 잠깐 쉬다가 예약해둔 다른 호텔로 빨리 가자라는 심정으로 버텼네요. 화장실도 무조건 그냥 옛날 화장실이라고 보시면 됩니다... 벌레 안나올까 걱정했고 저보다 좀 더 깔끔떠는 남자친구는 그냥 안씻었어요. 다른 호텔가서 내일 씻는다고... 호텔 위치 예약해둔 픽업 택시 타고 간거고, 사이판이 거리가 거기서 거기라 맘을 덜 졸였지... 무슨 한 중간에 시골에 떨궈주는 느낌... 서부 영화에 나오는 가게 하나에 떨궈주는데 거기가 호텔이에요. 관광하기에도 렌트안하면 택시도 안들어올 것 같아요. 서비스 품질 냉장고에 아무것도 없었나...? 무튼 그랬는데 물사러 프런트 갔더니 물도 다 떨어졌다고 하고... 아저씨 주무시고 그냥 여관이었어요 여관. 한국이었다면 그냥 환불안받고 나왔을텐데... 새벽에 사이판 도착해서 입국 심사 길어져서 새벽 3시넘어서 나와 몇시간만 자면 되는 숙소라 저렴하게 구한건데 제 잘못이었어요.. 사실 저렴한 것도 아닌 7만원대 넘었던 것 같은데... 너무 너무 최악이었어서 사이판 가시는 분들 정말 꼭 참고하시라고 남깁니다. 제가 묵었던 방이 최악이었을 수도 있어요....^^;
Se hospedó 1 noche en febrero de 2017

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Location was great for what our trip was meant for. Staff was friendly. Coffee and breakfast was good and reasonably priced. Room does need updating. Beds, decor and fixtures all need updating. We were not expecting anything extravagant but when the towels and shower curtain have stains, it's time to change it out. Fixtures in the bathroom also need updating. Wifi was not available in the room. You may access it in the lobby,however, when everyone is trying to do the same thing there is no point. But the air conditioning worked great!! Which I was grateful for this time of the year.

6/10 Aceptable

Cliente verificado

酒店房间和环境一般。較近機場。因為離開当天是搭零晨機,所以才入住這酒店
Se hospedó 1 noche en junio de 2017

8/10 Bueno

Antonio Maria

Le gustó: Personal y atención, comodidad de la habitación
Affordable, no-frills, friendly hotel
Affordable, no-frills hotel. Whatever shortcomings it has facilities-wise are more than made up by its very friendly and hard-working staff. Stayed 8 days.
Se hospedó 8 noches en junio de 2017

4/10 Mediocre

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
How I saw it
I love Saipan! I didn't care for this hotel. First of all they posted a non working number online so there was no way of contacting them. I checked into a "non-smoking" room, although it smelled like a cigar bar it was so awful! The AC should be turned on for an arrival room, I walked into a sauna! The shower was...ugh! This place need to be fully renovated and upgraded. The staff were kind and friendly but could use some customer service lessons. Wifi was terrible I had to go to the lobby where it is oven hot just to send emails!

2/10 Terrible

Yan

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
这个不能叫酒店啊!
我夜里到的,旅馆不好找。进屋发现设施陈旧,毛巾看着很不好,盥洗台也很破旧,水龙头锈迹斑斑。床吱吱嘎嘎响,窗外是一片野地,有点吓人!屋里没有Wi-Fi,电话根本没接线,打不了电话给前台。唯一工作最佳的是空调。第二天起床导游来接我时说旁边是一所监狱,所以这个环境度假是有点惊悚。。。

2/10 Terrible

HC29, TOKYO

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
立地悪く、テレビトイレシャワーが壊れているのに、部屋チェンジなし、
最悪でした。横の部屋ではカラオケみたいに大きな音と子供のカラオケ。トイレの流すところが壊れていてTVも壊れているのに、直して欲しいとお願いすると、紙に直せなかったとの置き手紙のみ。シャワーもチョロチョロしかでないし、泊まれる環境では無いのに部屋のチェンジもなし、フロントでもエクスペディアが管理してるので何もできないと一点張りなので、四日間予約しましたが2日目には、ホテルをでました。その後、エクスペディアが迅速に対応してくれて助かりました。最悪なホテルで2度と泊まりたく無い。安いとかそのレベルを越えてます。。

8/10 Bueno

CHI WAI

Le gustó: Personal y atención
Near airport, a good choice for midnight flight arrival. Staff is very nice.

6/10 Aceptable

Irina

Le gustó: Comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Staff is very friendly and helpful, the room is spacious, but the furniture shabby and broken. On the first day we found a leaking sink tap and shower hose. On the second day they replaced it all with new stuff. Bed linen was never changed, sometimes we had to ask for the 2nd towel. Toiletries are on request only, bring your own! And stay in the new wing only and make sure you get what you've paid for! E.g., they tried to put us in a singe bed room while we paid for 2 double beds.

6/10 Aceptable

JinSu

Le gustó: Comodidad de la habitación
가격대비 넓고 괜찮은 호텔
가격대비 나쁘지는 않습니다. 입구 간판이 잘 안보여서 렌트해서 이곳을 야간에 찾을 경우 헤멜수가 있어요. 공간은 넓습니다. 나름 깨끗한것과 저렴한 가격, 넓은 객실 공간이 장점입니다.

6/10 Aceptable

nami

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
잠깐 쉬기에 가격대비 적당한 숙소입니다.

4/10 Mediocre

chiyoung

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
별루인호텔..
전체적으로 가격대비 딱 그정도인 숙소. 새벽도착후 잠만 자려고 머문 호텔이라 그닥 기억에 남을만한것은 없어요. 여관이라기보다 여인숙같은 느낌의 숙소. 다시간다면 머물고 싶진 않아요~

6/10 Aceptable

파세이브, 부천

Le gustó: Personal y atención
지내기에 무난한 호텔
1박만 했기 때문에 뭐라고 평가하긴 곤란한것 같다. 다만, 이국적인 별장이라고 할까 그런 느낌이었다.

6/10 Aceptable

haha, korea

No le gustó: Estado de la propiedad e instalaciones
저렴하게 묵엇던호텔..? 여인숙
우선 첫날 직원의 실수로인해 예약이 안되있다고 그래서 멘붕.. 로비에서 1시간동안 횡설수설 ㅠㅠ 방에 3명이 들어갓는데 수건은 2개만 주고 냉장고에 아무것도 없어요 물사가야함 와이파이는 로비에서만 터지고 조식은 그냥 그래요 ㅋ 그냥 자고나오기만 적당한 그런곳입니다~

8/10 Bueno

Sujin

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
낡은호텔이었지만 볕이 잘드는 넓은 마당이 있어 아이들 뛰어놀기 조았어요 앞에 해변도 가까워요

4/10 Mediocre

Puiyee

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
沒有吹風機很不方便。 客房沒有提供各樣用品,請自行攜帶。例如牙刷,沐浴用品。有提供水杯,但感覺不太清潔。都沒有用上。 設備較舊。 唯服務員頗親切

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
여행 첫 날 새벽 도착 비행기라서, 무조건 싼 호텔로 잡았는데 생각보다 아늑하고 직원도 친절해서 가격 대비 좋았습니다.

6/10 Aceptable

dylan, guam

my thoughts about saipan
my experience in saipan was interesting.you have to take consideration that the island has had some economic problems,and as far as visiting the place,its fun if you make it fun.you have to rent a car if you want to stay at the cheapest rooms,and its more fun driving around and exploring.there not much shopping but many of the restaraunts are quite good.so in my opinion saipan at the time right now its not really a family vacation spot.its more of a 3 day party spot.....so i will be frequent there starting now.....
Respuesta de Anna el 15 jun. 2018
Thank you so much Sir, for your comment.

6/10 Aceptable

Cliente verificado

사이판 여행시 새벽항공편이라 잠시 묵기 위해 이용했습니다 로컬비용은 얼마인지 모르겠으나 약간 비싸다는 느낌입니다

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
새벽비행기라 잠시머울곳이 필요해서 공항과 가까운 거리에 저렴한 숙소로 찾았습니다 계단으로 올라가야해서 캐리어 끌고 오르고 내리는게 힘들었고 숙소는 정말ㅠㅠ더럽고 찝찝했어요~녹물이 나올것처럼 노후된 화장실은 양치하기도 찝찝해서 생수로 양치했고 샤워도 안하고 왔어요 아이가 없고 잠깐이용할거라 싼방을 선택했는데 청결상태가 너무 열악해서 비추하고 싶어요 다시 이용안할 생각입니다

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
객실이 지저분하고 눅눅, 찝찝함. 잠시 잠깐 눈 붙이러 간 곳이었지만 가격대비 너무 별로임.

6/10 Aceptable

Derek

No le gustó: Limpieza
mediocre stay
Hotel was in a pretty secluded area from any restaurants and stores, so you definitely need a car. The rooms are fairly large, however not much for amenities, look forward to spending a lot of money eating out in town. There is daily room service, however if you want your sheets changed, you have to request that, otherwise you can end up sleeping on the same sheet your entire stay. There seem to be a lot of locals that tend to hang out in the court yard but we didn't have any issues with them. The front desk employees were very helpful at all times.

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención

8/10 Bueno

ADRIAN

Le gustó: Limpieza, comodidad de la habitación
Great if your on a budget.
Place is great. Staff are friendly. Totally recommend it if your on a tight budget. Too bad they don't offer wifi in room.
Respuesta de Anna el 15 jun. 2018
Thank you Sir for your comment..

2/10 Terrible

임진숙, seoul

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
최악...자는데 벌레 마구출현
월드리조트 예약을 못해서 근처 숙소 찾다가 예약했는데 모텔보다 못함. 여기저기 녹슬고 눅눅하고 자다가 보니 베개에 벌레가 우글우글함. 놀라서 카운터에 이야기하니 웃으면서 과일벌레라고 하는데 여행내내 현지인한테 물어보았으나 그런 벌레 없다고함. 그 길로 나가서 피에스타 예약하고 환불요청하니 룸 교체 밖에 안된다고 어이날림. 난생 진짜 이런 숙소 처음임.

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Clean but run down
Hotel was clean, but very run down. Shower head broken, rust in bath tub, no English channel on TV. TV remote did not work. Patio door rattled all night and hotel was very noisy..

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
가성비 좋음
무료 와이파이도 괜찮은 편이고, 저렴하게 이용하기에는 부족함이 없습니다.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cheap
Hotel had no housekeeping, no change of towels, no trash emptied, no shampoo, no AC remote, no refrigerator...they said TV Cable not working since a storm 6 months ago,..BUT other hotels had perfect cable!!...hmmm... many many ants everywhere Drunken groups of men appearing in 24 hour eating area drug deals outside on sidewalk.

6/10 Aceptable

LEE

Le gustó: Personal y atención
몇시간 쉬기에 비용대비 괜찮은 호텔
새벽 비행기 도착으로 잠깐 잠만 자기에 가격대비 괜찮음.시설은 기대하지 않고 그냥 숙박만을 위한 호텔

10/10 Excelente

Evgeny, Благовещенск

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Недорогой отдых на Сайпане
Мы с женой и дочкой заселились в отель ночью. В отеле нас ждали. Номер был с видом на стадион, понравились широкие и мягкие кровати, чистота в номере, кондиционер правда работал громковато, но мы на это не обращали внимание. Во дворе беседка со столиками, там мы завтракали и иногда ужинали. А в основном мотались по острову на арендованной машине. Цена очень приемлимая нам обошлось в 56000 р, в отличие от Фиесты 236000р за аналогичный период проживания. В общем отдых удался!

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
새벽도착 1박으로 적당한
카노아 월드리조트 근처라 담날 여기 머무시게될 분들은 썬팰리스에서 새벽1박 추천합니다. 저는 가라판으로 가야해서 택시비 (15불)가 매우 아깝더라고요. 호텔에서 불러준 택신데 앞으로 본인택시를 또 이용하게되면 5불만 주면된다며 명함을 주더군요. 아무런 기대를 하지않았기에 큰 실망도 안했습니다. 컵라면 먹을 뜨거운 물과 생수를 로비에서 얻을 수있고 와이파이 매우 잘됩니다. 드라이어기 샴푸 바디워시등이 없습니다.

4/10 Mediocre

RoJenRon

No le gustó: Personal y atención, estado de la propiedad e instalaciones
The name said hotel, but it was more of a hotel. The refrigerator wasn't even plugged in. The TV didn't work. The wifi was only available in the lobby. Other guests made it seem dangerous by arguing and kicking in doors. Not a place to stay. The sign at the road was not big enough.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
のんびりできて静かなホテル
二人で三日間利用させてもらいました。 お値段の割に十分なサービスでした。 お部屋の清潔感は思っていたよりもかなり綺麗で、タオルも水も毎日無料で用意してくれるし、しっかりルームクリーニングもしていただけました。 割と汚くしてしまっていたのに綺麗にしていただけて本当にありがたかったです笑 ホテルの人も明るく愛想が良く、大変気持ちのいい対応をしていただけました。 難点を挙げるならば、部屋の窓のたてつけが悪くなかなか閉まらないのと、水道がどれだけきつくしめてもちょろちょろ出ていたのが気になりました。 それとお部屋のドアが南国であるせいなのかわかりませんが、若干外の光が入ってくるかな…?どうかな?くらいの隙間があったのが気になります。 スタンダードタイプでしたが、最低限のアメニティはあるし、お風呂もお湯はしっかり出るし、コンセントも十分ありました。冷蔵庫もありペットボトルもビール缶も十分入ります。 またクローゼットも大きく収納場所も多いです。 小さな机とゆったり腰掛けられる椅子も二つあり、ゆっくりのんびりできました。金庫は部屋ごとにではなくロビーのところに設置されています。 寝泊まりだけで十分って方やホテルにこだわらないって方におすすめです!またのんびりしに利用させてもらいたいです

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
All of the staff are really friendly! The TV didn't work, but that was because of the super typhoon.

6/10 Aceptable

YUNSUP

No le gustó: Personal y atención, estado de la propiedad e instalaciones