2 outdoor pools, free cabanas, pool umbrellas

Opiniones sobre Crowne Plaza Resort Saipan, an IHG Hotel

4.5 out of 5
Crowne Plaza Resort Saipan, an IHG Hotel
Saipan Beach, Garapan, Saipan

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 41 de 52 opiniones" "
Evaluación: 8 - Bueno. 9 de 52 opiniones" "
Evaluación: 6 - Aceptable. 1 de 52 opiniones" "
Evaluación: 4 - Mediocre. 0 de 52 opiniones" "
Evaluación: 2 - Terrible. 1 de 52 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

9,0/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Tikwan

5* all around!
Se hospedó 5 noches en abril de 2024

8/10 Bueno

A.S

Le gustó: Limpieza, estado de la propiedad e instalaciones
清潔で快適な室内がよかった。 清掃のため、15:00チェックインが遅れ、さらに、「終わったら声を掛けます」と言っていたフロントの男性担当者が忘れてしまい、30分以上待たされたのは減点。 朝食ビュッフェは若干、種類が少なめ。 最終日は早朝便のため、朝食ビュッフェが利用できなかった。朝食設定が日ごとにできるとよい。
Se hospedó 4 noches en marzo de 2024
Respuesta de Margaret el 6 abr. 2024
Hafa adai and warmest greetings from Crowne Plaza resort Saipan!I truly appreciate the time you have taken to evaluate your recent stay with us.Thank you so much for all the valuable comments that you provided us. My sincerest apologies for the series of challenges you encountered during your stay and I have noted with much regret that the overall quality of our product as well as the level of service rendered to you on this stay have fallen below your expectation. You can have my assurance that what have transpired are definitely not the standards that we aspire to achieve here at Crowne Plaza resort Saipan. We are committed to provide not only quality product and services but also genuine dedication in ensuring that all our guests' experience is an enjoyable and memorable one. It was most unfortunate that we were unable to live up to these commitments this time round. Sir, please be assured that your feedback are taken very seriously and we will definitely work towards improving on the areas where we have unfortunately displayed a decline.Should we be fortunate enough to have you stay with us in the future, we look forward to warmly welcoming you back.Sincerely,Margaret CalubFront Office Manager

8/10 Bueno

NINA

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was wonderful. Very accommodating and easy to access. I will most definitely be returning in the future. The staff was wonderful and friendly.
Se hospedó 3 noches en febrero de 2024
Respuesta de Marge el 7 mar. 2024
Dear Ms. Nina,Warm Greetings from the beautiful Island of Saipan!Thank you for taking the time to participate in our survey and for your comments regarding your most recent stay here with us. It was our pleasure having you stay with us. We hope that we have exceeded your expectation.We thank you again for your valuable comments for they give us the opportunity to better our hotel and our services.Should we be fortunate enough to have you stay with us again, we look forward to warmly welcoming you back. Regards,Margaret Rose calubFront Office Manager

10/10 Excelente

Rebecca

Se hospedó 2 noches en enero de 2024
Respuesta de Marge el 27 feb. 2024
Thank you Ms. Rebecca,We are delighted to know that you enjoyed your stay with us.We will be looking forward to serve you again in the future.Regards,Marge

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good location and view!
Amazing room view! Location is really good near downtown. We could enjoy sunset on the beach every evening. Staff were kind, and morning buffet was ok. Cleaning was so so. But Overally satisfied. :)
Se hospedó 3 noches en enero de 2024
Respuesta de Marge el 28 ene. 2024
Dear Sir/Ma'am,Warm Greetings from the beautiful Island of Saipan! Thank you for taking the time to participate in our survey and for your comments regarding your most recent stay here with us.It was our pleasure having you stay with us. We hope that we have exceeded your expectation. We thank you again for your valuable comments for they give us the opportunity to better our hotel and our services. Should we be fortunate enough to have you stay with us again, we look forward to welcoming you back.Sincerely,Margaret Rose CalubFront Office Manager

6/10 Aceptable

SUN HWA

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 7 noches en enero de 2024
Respuesta de Marge el 28 ene. 2024
Dear Mr. Ms. Sun Hwa,Hafa adai and warmest greetings from Crowne Plaza Resort Saipan! I truly appreciate the time you have taken to evaluate your recent stay with us. Thank you so much for score that you provided us. My sincerest apologies for the series of challenges you encountered during your stay and I have noted with much regret that the overall quality of our product as well as the level of service rendered to you on this stay have fallen below your expectation.You can have my assurance that what have transpired are definitely not the standards that we aspire to achieve here at Crowne Plaza Resort Saipan. We are committed to provide not only quality product and services but also genuine dedication in ensuring that all our guests' experience is an enjoyable and memorable one.It was most unfortunate that we were unable to live up to these commitments this time round. Mr./Ms. Sun Hwa, please be assured that your feedback are taken very seriously and we will definitely work towards improving on the areas where we have unfortunately displayed a decline. Should we be fortunate enough to have you stay with us in the future, we look forward to warmly welcoming you back.Warm Regards,Margaret Rose CalubFront Office Manager

10/10 Excelente

HYUNJI

Se hospedó 6 noches en enero de 2024
Respuesta de Marge el 24 ene. 2024
Dear Mr./Ms. Hyunji,Thank you for your comment. And we are happy to know that you had a pleasant stay with us.We hope that you will give a a chance to serve you again in the future.Regards,Margaret Rose CalubFront Office Manger

10/10 Excelente

boae

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Marge el 24 ene. 2024
Dear Mr./Ms. Boae,Thank you for your comment. We will ensure to share this experience within our team to better not only our services but the quality of your stay.We hope that you will give a a chance to serve you again in the future.Regards,Margaret Rose CalubFront Office Manger

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
좋아요
수압 약한것 빼고는 직원들도 친절하고 좋았어요. 수압이 많이 약해요
Se hospedó 5 noches en enero de 2024
Respuesta de Marge el 24 ene. 2024
Dear Sir/Ma'am,Thank you for your comment. We will ensure to share this experience within our team to better not only our services but the quality of your stay.We hope that you will give a a chance to serve you again in the future.Regards,Margaret Rose CalubFront Office Manger

10/10 Excelente

JUNGHOON

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2024
Respuesta de Marge el 24 ene. 2024
Dear Mr./Ms. Junghoon,Thank you for your comment. And we hope that we have exceeded your expectationShould we be fortunate to have you again in the future. We will be looking forward to welcoming you back.Regards,Margaret Rose CalubFront Office Manger

10/10 Excelente

Jin

Se hospedó 5 noches en diciembre de 2023
Respuesta de marge el 24 ene. 2024
Dear Mr./Ms. Jin,Thank you for your comment. And we are delighted to know that you have enjoyed your stay with us.We hope to serve you again in the future.Regards,Margaret Rose CalubFront Office Manger

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
꿀잠을 부르는 침구와 깔끔한 룸!!
비교적 최근 리뉴얼한 숙소라서 깨끗함 걸어서 주변 식당에 갈 수 있고, 바닷가도 코앞 조식도 괜찮음 그중에서 제일 좋았던건 침대, 이불, 베개!! 눕자마자 꿀잠 가능
Se hospedó 3 noches en octubre de 2023
Respuesta de Marge el 24 ene. 2024
Dear Sir/Ma'am,Thank you for your comment. And we are happy to know that you have enjoyed your stay with us.We hope to serve you again in the future.Regards,Margaret Rose CalubFront Office Manger

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
깨끗하고 직원들이 전반적으로 모두 친절해서 좋아요
Se hospedó 3 noches en noviembre de 2023
Respuesta de Marge el 24 ene. 2024
Dear Sir/Ma'am,Thank you for your comment. It is our pleasure having you in our hotel.Should we be fortunate to have you again, we will look forward to welcoming you backRegards,Margaret Rose CalubFront Office Manager

10/10 Excelente

Erina

Se hospedó 5 noches en noviembre de 2023
Respuesta de Marge el 24 ene. 2024
Dear Ms. Erina,Thank you for your comment. We are delighted that you enjoyed your stay with us. We hope that we have exceeded your expectation.We hope to serve you again in the future.Regards,Margaret Rose CalubFront Office Manger

10/10 Excelente

HYO KAK

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
훌륭한 리조트
인테리어도 모던하고 깨끗하고 직원들 친절하고 아주 만족스럽습니다. 방이 조금 작은 것만 제외하면 단점이 별로 없네요!
Se hospedó 5 noches en noviembre de 2023

10/10 Excelente

Heejin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
좋아요
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Yuji

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en octubre de 2023
Respuesta de Clayton Darlington el 11 nov. 2023
Hafa Adai Yuji,Thank you for your 5 star review. We look forward to welcoming you back to the resort in the future.Kind regards,ClaytonGeneral Manager

10/10 Excelente

REENA

Se hospedó 3 noches en octubre de 2023
Respuesta de Clayton Darlington el 11 nov. 2023
Hafa Adai REENA,Wow, 10 out of 10! Thank you, we are pleased to hear that you enjoyed your stay with us.Kind regards,Clayton DarlingtonGeneral Manager

10/10 Excelente

Da-Eun

Se hospedó 4 noches en octubre de 2023
Respuesta de Clayton Darlington el 11 nov. 2023
Hafa Adai Da-Eun,We are so pleased to hear that you enjoyed your stay at the resort and that you rated us 10 out of 10.Thank you!Clayton DarlingtonGeneral Manager

10/10 Excelente

Takayuki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

jiyae

Se hospedó 3 noches en septiembre de 2023
Respuesta de Clayton Darlington el 11 nov. 2023
Hafa Adai jiyae,Thank you for your review, we truly appreciate it.We hope to welcome you back soon.Kind regards,Clayton DarlingtonGeneral Manager

10/10 Excelente

SangMin

Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

nayoung

Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Natsumi

Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

RISA

Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

KWANGSEOK

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
l like swimming pool condition and micro beach as well.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Todd

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en agosto de 2023

2/10 Terrible

Hyolim

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
청소를 너무 대충해줘서 머무는 내내 기분이 좋지 않았습니다. 방에 모래랑 머리카락이 계속 굴러다니고, 가구에 먼지도 많았어요. 그런데 가라판 쇼핑, 음식점 등을 이용하는데 위치는 좋았습니다.
Se hospedó 4 noches en agosto de 2023
Respuesta de Margaret el 11 ago. 2023
Dear Mr. Sir/Ma'am,Hafa adai! Thank you for taking the time to participate in our on-line survey and for your comments regarding your stay with us. Please accept my sincerest apology for not meeting your expectation especially with our guestroom.Please be assured that your feedback is taken seriously and have been shared with our team so they can learn from it. We thank you for your continued patronage to Crowne Plaza Resort Saipan and should we be fortunate enough to have you stay with us in the future, we look forward to warmly welcoming you back.Sincerely,Margaret Rose CalubFront Office ManagerCrowne Plaza Resort Saipan

10/10 Excelente

Takahiro

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
とても清潔で居心地の良いホテルでした。 お陰様でゆっくり過ごせました。 ありがとうございました。
Se hospedó 3 noches en julio de 2023
Respuesta de Margaret el 2 ago. 2023
Dear Mr. Sir/Ma'am, Warm Greetings from the beautiful Island of Saipan! Thank you for taking the time to participate in our survey and for your comments regarding your most recent stay here with us. It was our pleasure having you stay with us. We hope that we have exceeded your expectation. We thank you again for your valuable comments for they give us the opportunity to better our hotel and our services. Should we be fortunate enough to have you stay with us again, we look forward to warmly welcoming you back. Sincerely, Margaret Rose CalubFront Office ManagerCrowne Plaza Resort Saipan

10/10 Excelente

ilgun

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean
Se hospedó 5 noches en julio de 2023
Respuesta de Margaret el 2 ago. 2023
Dear Sir/Ma'am, Warm Greetings from the beautiful Island of Saipan! Thank you for taking the time to participate in our survey and for your comments regarding your most recent stay here with us. It was our pleasure having you stay with us. We hope that we have exceeded your expectation. We thank you again for your valuable comments for they give us the opportunity to better our hotel and our services. Should we be fortunate enough to have you stay with us again, we look forward to warmly welcoming you back. Sincerely, Margaret Rose CalubFront Office ManagerCrowne Plaza Resort Saipan

8/10 Bueno

Jongyeol

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
좋은데...뭔가...
6박7일 가족여행, 바다 접근성 좋고, 수영장 좋고, 조식 맛있지만... 룸청소 성의 없게 하고, 프론트데스크의 일처리도 답답한편. 수영장 라이프가드 친절.
Se hospedó 6 noches en julio de 2023
Respuesta de Margaret el 28 jul. 2023
Dear Mr. / Ms. Jongyeol,Hafa adai!Thank you for taking the time to participate in our on-line survey and for your comments regarding your stay with us.Please accept my sincerest apology for not meeting your expectation especially with our housekeeping and front desk team. Please be assured that your feedback is taken seriously and have been shared with our team so they can learn from it. We thank you for your continued patronage to Crowne Plaza Resort Saipan and should we be fortunate enough to have you stay with us in the future, we look forward to warmly welcoming you back.Sincerely,Margaret Rose CalubFront Office ManagerCrowne Plaza Resort Saipan

10/10 Excelente

HYOJUNG

Se hospedó 4 noches en junio de 2023
Respuesta de Margaret el 28 jul. 2023
Dear Mr. /Ms. Hyojung,Warm Greetings from the beautiful Island of Saipan!Thank you for taking the time to participate in our survey and for your comments regarding your most recent stay here with us. It was our pleasure having you stay with us. We hope that we have exceeded your expectation.We thank you again for your valuable comments for they give us the opportunity to better our hotel and our services.Should we be fortunate enough to have you stay with us again, we look forward to warmly welcoming you back. Sincerely,Margaret Rose CalubFront Office ManagerCrowne Plaza Resort Saipan

10/10 Excelente

CHAEYOUNG

Se hospedó 2 noches en julio de 2023
Respuesta de Margaret el 28 jul. 2023
Dear Mr. / Ms. ChaeyoungWarm Greetings from the beautiful Island of Saipan!Thank you for taking the time to participate in our survey and for your comments regarding your most recent stay here with us. It was our pleasure having you stay with us. We hope that we have exceeded your expectation.We thank you again for your valuable comments for they give us the opportunity to better our hotel and our services.Should we be fortunate enough to have you stay with us again, we look forward to warmly welcoming you back. Sincerely,Margaret Rose CalubFront Office ManagerCrowne Plaza Resort Saipan

10/10 Excelente

Na youn

Se hospedó 3 noches en junio de 2023
Respuesta de Margaret el 28 jul. 2023
Dear Mr./Ms. Na youn,Warm Greetings from the beautiful Island of Saipan!Thank you for taking the time to participate in our survey and for your comments regarding your most recent stay here with us. It was our pleasure having you stay with us. We hope that we have exceeded your expectation.We thank you again for your valuable comments for they give us the opportunity to better our hotel and our services.Should we be fortunate enough to have you stay with us again, we look forward to warmly welcoming you back. Sincerely,Margaret Rose CalubFront Office ManagerCrowne Plaza Resort Saipan

10/10 Excelente

JIWOO

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly and accommodating staff.
Se hospedó 7 noches en junio de 2023
Respuesta de Margaret el 28 jul. 2023
Dear Mr./Ms. JiwooWarm Greetings from the beautiful Island of Saipan!Thank you for taking the time to participate in our survey and for your comments regarding your most recent stay here with us. It was our pleasure having you stay with us. We hope that we have exceeded your expectation.We thank you again for your valuable comments for they give us the opportunity to better our hotel and our services.Should we be fortunate enough to have you stay with us again, we look forward to warmly welcoming you back. Sincerely,Margaret Rose CalubFront Office ManagerCrowne Plaza Resort Saipan

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en mayo de 2023

10/10 Excelente

HEYWON

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en abril de 2023
Respuesta de coates el 2 may. 2023
Thankyou for your positive comments, greatly appreciated

8/10 Bueno

minjoo

Se hospedó 5 noches en abril de 2023
Respuesta de coates el 2 may. 2023
Thankyou for your valued feedback

10/10 Excelente

Charles A Lopez

Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The check in process was great and seamless and the friendliness of everyone was amazing. The food was good, I ate the breakfast buffet everyday and then had some night snacks in the Mari Bar. There were some issues with the TV not working properly on my second day, but that was ok. Would be nice to have some self-laundry facility. I'll be abck again.
Se hospedó 3 noches en febrero de 2023
Respuesta de Atul el 21 feb. 2023
Dear CharlesThank you for taking the time to tell us about your experience at Crowne Plaza Resort SAIPAN. We are glad to hear you had a great stay with us!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We do have a self laundry facility, we apologize if this was not communicated to you appropriately.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, we hope to see you again soon.Sincerely,Atul ChopraResort Manager

10/10 Excelente

KOICHI

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2023

10/10 Excelente

KEUN HYE

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en febrero de 2023

10/10 Excelente

AHYOUNG

Se hospedó 2 noches en enero de 2023
Respuesta de Atul el 31 ene. 2023
Dear AHYOUNGThank you for taking the time to tell us about your experience at Crowne Plaza Resort SAIPAN.We are glad to hear you had a great experience with us!Your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Resort SaipanATUL CHOPRAResort Manager

10/10 Excelente

Tetsuya, Shibuyaku

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is nice location. You can see beautiful sunset. The hotel's facilities are excellent.
Respuesta de Atul el 31 ene. 2023
Dear TetsuyaThank you for taking the time to tell us about your experience at Crowne Plaza Resort Saipan.We are glad to hear you had a great experience with us!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Resort SaipanATUL CHOPRAResort Manager

8/10 Bueno

Michelle

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Renovated, clean rooms, and the friendliest staff!
Se hospedó 2 noches en diciembre de 2022
Respuesta de Atul el 31 ene. 2023
Dear MichelleThank you for taking the time to tell us about your experience at Crowne Plaza Resort SAIPAN.We are glad to hear you had a great experience with us!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Resort SaipanATUL CHOPRAResort Manager