Apartamentos en Sainte-Helene

"We’ve used Hotels.com for years and have always had good experiences — until now. This particular booking was deeply disappointing. The apartment was nothing like the listing described, and certainly not worthy of the 5-star rating shown on the site. It was damp, smelled musty, and there were visible signs of moisture damage — possibly even mold. We tried to contact both the property and Hotels.com during the stay. The property never responded, and despite our detailed complaint, Hotels.com...

"The property was gorgeous, just like the pictures. The communication was great from start to finish. They cleaned the apartment early to accommodate our early arrival which was great! The place had plenty of items we needed for our stay. Only a few minor complaints; there were no lights in the living room that worked so it was very dark, we had a lot of trouble with the tv working, the volume kept going out so we couldn’t watch tv at night. Also, the main bedroom had a terrible smell coming...

"good location, can walk to most places, tram stop just outside. Living room quite small. Ground floor, right on the street. Suited our needs well. "

"Literie peu confortable. Pas de télé. "

"We have a wonderful stay, loved the apartment. "