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Opiniones sobre Hotel de Toiras

5 out of 5
Hotel de Toiras
1, quai Job Foran, Saint-Martin-de-Re, Charente-Maritime

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 62 de 87 opiniones" "
Evaluación: 8 - Bueno. 16 de 87 opiniones" "
Evaluación: 6 - Aceptable. 7 de 87 opiniones" "
Evaluación: 4 - Mediocre. 0 de 87 opiniones" "
Evaluación: 2 - Terrible. 2 de 87 opiniones" "

9,6/10

Limpieza

9,6/10

Personal y atención

9,2/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Peter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 8 noches en septiembre de 2023
Respuesta de DLC el 25 oct. 2023
What a pleasure to know that you had a wonderful and pleasant time with us and found everything to your satisfaction.Look forward to welcoming you back

6/10 Aceptable

Karen

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Disappointed! It didn’t start well! No message with the code to get onto the harbour, then given an incorrect code, which took a member of staff to come and test it and then had to ask a bus driver for it. Then to find a couple who had the correct code, were checking in just in front of us - how did they get the right code?! Check in was ok, although we were left hanging around and not told our room was ready. Bar and restaurant service not the best! Left waiting at the bar - not even acknowledged for about 10 mins while other orders made and tidying up done. Breakfast - oh dear! Initial waiter, took the order by memory and got it wrong. Then when we asked another waiter for the missing pastry, told the pastry ordered had run out, so ordered a pain au chocolate. Then told had run out of croissants and we could have chocolate bread - erm that’s what we asked for; for the waiter to then turn up with a croissant in his hand and to announce he’d found one! Other guests told us they had had problems too. Check out - ok until the hotel tried to charge us for a dinner we hadn’t had - we only had one breakfast. It was removed from our bill. On the positive the hotel is as lovely as ever and the valet service was very good. If you are 5 star Hotel, the service seriously needs sorting out and quickly!
Se hospedó 4 noches en julio de 2023
Respuesta de DLC el 14 sept. 2023
Thank you for your feedback in regards to your recent visit with us.We wanted to make this sojourn very special (upgrade upon arrival) but what a disappointment to read that your visit was tarnished tdue to a succession of disagreements which should not have happened.Eventhough, it is not an excuse we encountered huge challenges in recruiting and in spite of the efforts of our team, we must admit we had some weak points.Since your stay, we were happy to welcome our new General Manager Maxence Ligneul who will assure to meet our guests' expectations.I really hope to have the pleasure to welcome you back,Sincerely

8/10 Bueno

Jean Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Très bien situé
Se hospedó 3 noches en julio de 2023
Respuesta de DLC el 16 ago. 2023
Merci d'avoir pris le temps de partager votre expérience et c'est toujours une immense satisfaction de savoir que les efforts de nos équipes à satisfaire nos hôtes ont été appréciés.Au plaisir de vous accueillir à nouveau,

10/10 Excelente

paul

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
no worries- great staff
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Sally

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing property and very special place to say Staff were excellent , especially Veronique and Stan who went over and above with their service. Housekeeping need a special thank you too. Everywhere was immaculate
Se hospedó 5 noches en agosto de 2022

10/10 Excelente

Paul

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff. Beautiful building. Great food. Only one small thing to improve - should have given us the security code to lower a bollard and enable us to drive down the road to the hotel.
Se hospedó 3 noches en agosto de 2022

10/10 Excelente

Mossyroof, Cambridge

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A lovely hotel. We stayed 4 nights in Jul/Aug 2020. The staff were superb (especially helpful with restaurant reservations) the hotel was very clean and the location could not be better. One small negative - we had 2 garden view rooms between the 4 of us. Our daughters shared a room which has a fantastic shower - good pressure and coverage. Our room had an old-fashioned shower attached to the bath - low pressure and not as good. But this is a very small point - we recommend the hotel and will go back next year. One other point about the hotel. The website shows a swimming pool. It makes it clear that this is in a sister hotel. The sister hotel is only about 5 minutes walk away but bear in mind that the pool is not a big pool and there are only a few sun loungers. A few tips from our experience: - The hotel restaurant is reputed to be the best in town but we didn't try it because it is in a tiny courtyard with no view or atmosphere. There are lots of excellent restaurants in town and we prefer a more lively atmosphere. - For similar reasons we did not have breakfast in the hotel. You can get a lovely continental breakfast in one of the many cafes lining the harbour. - Get yourselves some bicycles and ride over to the other coast. There are couple of beach bars at Beach Gollandieres which we enjoyed. - There are no places on the beach where you can rent sun loungers or shades. If you want these then buy yourselves some umbrellas in one of the towns.
Se hospedó 4 noches en julio de 2020

10/10 Excelente

Mossyroof, UK

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A lovely hotel. We stayed 4 nights in Jul/Aug 2020. The staff were superb (especially helpful with restaurant reservations) the hotel was very clean and the location could not be better. One small negative - we had 2 garden view rooms between the 4 of us. Our daughters shared a room which has a fantastic shower - good pressure and coverage. Our room had an old-fashioned shower attached to the bath - lower pressure and not as good. But this is a very small point - we recommend the hotel and will go back next year. One other point about the hotel. The website shows a swimming pool. It makes it clear that this is in a sister hotel. The sister hotel is only about 5 minutes walk away but bear in mind that the pool is not a big pool and there are only a few sun loungers.
Se hospedó 4 noches en julio de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2020

8/10 Bueno

yves

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
lieu magique ....
Séjour très positif comme d'habitude avec un personnel en or. J'ai juste oublié de mentionner au départ qu'il se dégageait de notre chambre une odeur nauséabonde d'évacuation surtout dans l'entrée . il est plus simple de vous le signaler pour la suite. Sinon l'endroit est toujours aussi parfait et tous les collaborateurs sont exceptionnels
Se hospedó 2 noches en febrero de 2020

10/10 Excelente

Dominique

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Dimple

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Simply Amazing
Amazing stay, great customer service and a room upgrade for our special occasion Loved all the special little touches Thank you for an amazing stay
Presidential Suite
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

VICTOR

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent séjour Excellent accueil
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Jérôme

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent séjour !
Accueil et sens du service irréprochables.
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

M

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Terrific food. Excellent location. Very good service. Some aspects of the condition can be improved ( toilet and bad smell). But we had a Great stay
Se hospedó 2 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en agosto de 2019

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en julio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en julio de 2019

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place to stay. Located right in front of the marina.Cannot get to the hotel without a code to enter the premises. Very secure area.
Se hospedó 1 noche en junio de 2019

10/10 Excelente

mårten

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Top class
Top class experience
Se hospedó 1 noche en junio de 2019

10/10 Excelente

wilma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
So welcoming
First class from the moment you walked through the door. And continues till sadly the moment you have to leave
Se hospedó 2 noches en abril de 2019

6/10 Aceptable

Claire

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Un endroit agréable !
L’hotel est situé dans une très belle maison sur le port de Saint Martin. Le service hôtelier est très agréable. La décoration est à l’anglaise.. soignée et haute en couleur. Ce qui nous a déplu: un mauvais parfum d’ambiance a l’orange assez synthétique beaucoup trop fort et entêtant.. et pour les grands attention à la hauteur sous plafond dans la mezzanine de la chambre. Nous avons été surclassé, le prix affiché de notre chambre (750€) nous est apparu trop cher compte tenu de la chambre pas très spacieuse. Le petit déjeuner en supplément est délicieux et le personnel charmant.
Se hospedó 1 noche en marzo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Close to town centre and activities. Excellent Restuarant’s
Se hospedó 4 noches en septiembre de 2018

10/10 Excelente

Richard

Perfection in Ile de Re
An amazing hotel. Right in the middle of town. We will definitely return soon and are very happy to have found such a “gem”.
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Bruce Nuvoli

5stars in every single way
Absolutely fabulous hotel in the heart of the marina, the staff, service, food and accommodation were faultless Saint Martin is a gem of a location Highly r
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Nicholas Jamison

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A fabulous week
This is a lovely hotel.Beautiful decor, impeccable service, very comfortable ad clean. No complaints at all. It is of course expensive but well worth it if you are up for a treat. The location is excellent. St Martin in August is pretty busy on the quayside, and the hotel courtyard was a very peaceful retreat. Very obliging with a lift to a different town and organising a cab for us. Not to forget, there is a sister restaurant a few minutes walk away which has a lovely garden to sit in and a pool area. It was never noisy. Just a few couples and on or two families.
Se hospedó 6 noches en agosto de 2018

10/10 Excelente

lynn, london

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
beautiful hotel close to the beach
Peaceful, beautiful atmosphere and location. Excellent staff, wonderful hotel and location
Se hospedó 7 noches en julio de 2018

10/10 Excelente

Rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely hotel
Beautiful hotel in a beautiful location. Service couldn't be better. The restaurant was fully booked that evening but Saint Martin is full of lovely restaurants so not a problem. A tiny minus point was that breakfast was disorganised and overpriced. Next time we stay we would breakfast elsewhere.
Se hospedó 1 noche en julio de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location
We had a two night stay at the hotel. Great location on the harbour. Very traditional decor in the hotel. Staff very helpful. Quite expensive to stay at the hotel, but lovely for a treat. Use of small pool at sister hotel villa Clarrise a five min walk away.l
Se hospedó 2 noches en julio de 2018

6/10 Aceptable

Ian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Little more for less
This is a charming 4* hotel but definitely not 5*. No real complaints but think the offer is slightly overvalued.
Se hospedó 2 noches en mayo de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Good situation on harbour front
The staff were, in the main, young and very friendly and efficient. Our only complaint really was about the housekeeping: drinking glasses were not washed or replaced, the white floor mat in front of the washbasin was not changed for at least four days; nor was the tiled floor of the WC cleaned for the same length of time. Perhaps we were unlucky
Se hospedó 7 noches en abril de 2018

10/10 Excelente

christophe, Paris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tres belle adresse sur l’ile Personnel aux petits soins Vue sur le port reposante et privilégiée

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Le luxe au charme d’antan
Premier séjour, situation idéale au cœur de saint Martin vue sur le port depuis la chambre Ambiance raffinée et service impeccable Thé et café devant le feu de cheminée du salon
Se hospedó 1 noche en enero de 2018

10/10 Excelente

Ruth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was wonderful, beautiful hotel and lovely area
Se hospedó 2 noches en octubre de 2017

10/10 Excelente

Anthony, England

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
40th Anniversary
We spent 3 nights at this lovely hotel, the staff were very attentive. We unloaded our car and then the car was parked for us., about £15 per night though. The hotel is in a prime position, right by the pretty harbor, handy for restaurants and shopping. Everything is a bit pricey, but worth it for a special occasion
Se hospedó 3 noches en septiembre de 2017

10/10 Excelente

lisa, palos verdes

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Loved it. Only one night
Great location. So cute. Loved our rom. The sister hotel is also outstanding Has a pool. Loved the town and hotel Would stay again
Se hospedó 1 noche en julio de 2017

10/10 Excelente

Peter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful hotel in a lovely village
As good as it gets. Could not ask for more.
Se hospedó 2 noches en julio de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Très bon Hotel bien placé . Personé très bien
Bon séjour très agréable literie très bonne qualité . Personnel très serviable

10/10 Excelente

Nicholas, Korea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Super hotel super service super rooms. Loved it!
My family and I greatly enjoyed our stay at the hote. The staff are super attentive and friendly and nothing was too much to ask for. The rooms were spacious and well decorated and very well kept. We stayed in the suit right above the lobby and even with the excellent view of the marina it was quiet at night with the windows shut.

10/10 Excelente

nigel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Veronica, Chenay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We had a lovely nights stay in the hotel de Toiras. The attention to detail was very good. The staff were extremely helpful and we even had a weather and tide forecast left in the room to help plan the next day's sightseeing.

10/10 Excelente

Martin, Effingham

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A rare jewel
This is a rare find - a truly excellent hotel. Delightful, helpful and attentive staff; magnificent position right on the port in St Martin; beautifully and comfortably furnished rooms; and great service. It's not the cheapest but it offers outstanding value for money. We will be back.

8/10 Bueno

RAY, guernsey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good quality hotel, good food, excellent staff.
Good location close to the port & restaurants also sister hotel to the Villa Clarissa, where you have use of the pool.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Nigel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

lisa london

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
good hotel good location
Lovely stay just a couple of things younger staff forgot to give napkins and one morning forgot juice and another morning forgot eggs ordered. And did not replace water in room.

10/10 Excelente

andrea, london

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Peaceful, picturesque and totally relaxing
A wonderful location to explore the island from. The staff were happy to advise on bike routes and restaurants and were extremely welcoming. The hotel was quaint and we liked the attention to detail. So many cafés and restaurants within a stones throw. A fabulous weekend break.