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Opiniones sobre Fairfield Inn & Suites Saginaw

2.5 out of 5
Fairfield Inn & Suites Saginaw
5200 Cardinal Square Blvd, Saginaw, MI

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 444 de 949 opiniones" "
Evaluación: 8 - Bueno. 307 de 949 opiniones" "
Evaluación: 6 - Aceptable. 107 de 949 opiniones" "
Evaluación: 4 - Mediocre. 60 de 949 opiniones" "
Evaluación: 2 - Terrible. 31 de 949 opiniones" "

8,6/10

Limpieza

9,0/10

Personal y atención

7,6/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Thomas

Le gustó: Personal y atención
Property is in the midst of a remodel. So, a number of rooms were closed, the gym was closed, and there were construction related materials around the property. The room was fine. Nothing remarkable. Hot breakfast was ok. Staff were friendly. There are a number of other properties in the immediate vicinity that appeared to be in a little better shape. Not to say that this property won't be better upon completion of remodel, but for now, I would probably look elsewhere.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Edward, Sault Ste. Marie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient - clean
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Md Mahfuzul haq

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good place to stay. Little bit dusty for the renovation that is almost done .
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Joseph R.

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Staff was very friendly. But unfortunately there are renovations happening so had some noise during the day. Good location for restaurants and shopping.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Ivonne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

BRENT

Viajó en grupo
Le gustó: Servicios, estado de la propiedad e instalaciones
Considering the property is under renovations, the area and hotel are in great shape. Contractors had cleaned up before the weekend rush. Definitely stay at this hotel again.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Suja, Grosse Pointe Farms

Le gustó: Limpieza
Friendly staff and nice rooms
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Karena

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quiet with easy check in
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Samantha

Le gustó: Personal y atención
Se hospedó 2 noches en marzo de 2024
Respuesta de Melissa Thoel - General Manager el 25 mar. 2024
Thank you for staying at Fairfield Inn & Suites Saginaw. Your response is appreciated. Not only are we under new management, we will be starting renovations in the month of April. We hope that your next stay will be more enjoyable.

6/10 Aceptable

Alisha

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
The pool heater was broken so the water was ice cold. One of the only reasons we booked here so the kids were extremely letdown when they couldn’t swim. Check in was supposed to be at 3 but we didn’t show up until 4 and still had to wait around 30 minutes to be able to even check in because the rooms weren’t clean yet.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Constance

Le gustó: Limpieza, personal y atención
The outside of building was under construction. The parking lot needs redone. After we came back from dinner we had to park all the way in the back of building.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Mary Beth

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is under construction so parking is limited, noisy. The inside is very nice, great breakfast, pool is nice and clean, staff were very friendly and helpful
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Ren

Le gustó: Limpieza, personal y atención, servicios
Everything was great except the noise. I don’t know if the walls are just super thin but there was a lot of noise throughout the day and at night. They also had construction going on which was fine, it just wasn’t posted on the website. I loved this place and the breakfast was great it was just overall noisy (not their fault because other people were loud it’s just eh.)
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Keona

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Eric

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Michael

Le gustó: Personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Sink in bathroom leaked. Under renovation, noisy limited parking.
Se hospedó 3 noches en febrero de 2024

2/10 Terrible

Mary

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Elizabeth el 7 feb. 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience of is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel staff to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excelente

Samuel

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Travelled with family. It was an excellent experience
Se hospedó 1 noche en diciembre de 2023
Respuesta de Elizabeth el 7 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Aceptable

Tammy

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Pool was closed and work outroom
Se hospedó 1 noche en febrero de 2024
Respuesta de Elizabeth el 4 feb. 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel staff to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Elizabeth ClayGeneral Manager

10/10 Excelente

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Polite staff. Well kept
Se hospedó 1 noche en enero de 2024
Respuesta de Elizabeth el 4 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Alexis

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Elizabeth el 4 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Atlene

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The staff was excellent! However, the drive and entrance could have been de-iced and shoveled more efficiently.
Se hospedó 2 noches en enero de 2024
Respuesta de Elizabeth el 4 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Mediocre

Lavette

Se hospedó 1 noche en enero de 2024
Respuesta de Elizabeth el 4 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.Your feedback has been shared with our hotel staff. I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Lashonda

Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Elizabeth el 4 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Catherine

Se hospedó 1 noche en enero de 2024
Respuesta de Elizabeth el 26 ene. 2024
Dear Catherine,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Elizabeth Clay General Manager Fairfield Inn & Suites elizabeth.clay@marriott.com 989-797-6100

10/10 Excelente

Paul

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nothing in particular was unique, but rocky steady quality and conveniences of prior stays at Marriott locations.
Se hospedó 1 noche en enero de 2024
Respuesta de Elizabeth el 10 ene. 2024
Paul,Thank you for choosing Marriott and being a loyal returning customer! We are happy to have you!!

6/10 Aceptable

Michael

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
It was a challenge to figure out how to find the hotel originally, tucked behind other buildings and a winding road to get there.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Elizabeth el 26 ene. 2024
Dear Michael,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Elizabeth Clay General Manager Fairfield Inn & Suites elizabeth.clay@marriott.com 989-797-6100

4/10 Mediocre

Alex

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
Tub was dirty. Bathroom had roaches crawling out of the drain. There was blood on our sheets and the sheets were ripped.
Se hospedó 8 noches en diciembre de 2023
Respuesta de Elizabeth el 4 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with our hotel staff. I appreciate you taking the time to share your feedback.

10/10 Excelente

Ken

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Elizabeth el 26 ene. 2024
Dear Ken, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Elizabeth Clay General Manager Fairfield Inn & Suites elizabeth.clay@marriott.com 989-797-6100

10/10 Excelente

Christine

Se hospedó 1 noche en diciembre de 2023
Respuesta de Elizabeth el 4 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Lindsay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
2nd visit
This was a Christmas shopping trip and the location of the hotel was perfect. Right in the mix of shopping and food. Accommodations were great. Only complaint would be that the heater had a funny smell when it was first turned on. But it disapated after a while.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Elizabeth el 4 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Aceptable

Natalija

Viajó por negocios, Viajó con su familia, Viajó en grupo
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Kris

Se hospedó 2 noches en diciembre de 2023
Respuesta de Elizabeth el 4 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Your feedback has been shared with our hotel staff. I appreciate you taking the time to share your feedback.

10/10 Excelente

Kenneth R

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice location near commercial areas. Friendly staff, clean facilities Morning Breakfast was a star Comfortable, would stay and recommend again --- Parking lot had some rain water pooling ---Workout room under renovation
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Toby

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Great but…
The hotel is great and very clean. The parking lot is in terrible shape. It rained while we were there and it caused ponds in the parking lot. There places you couldn’t even park because of it
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Jill

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Michelle

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Cheryl

Se hospedó 1 noche en noviembre de 2023
Respuesta de Elizabeth el 4 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Alison

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención
Mold around bath room tub and it wasnt that clean. No screen on the window, main floor....Hotel needs a refresh! Been staying here for years, but probably wont again...Staff was great!
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Stanley

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hard to find .
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

cheryl

Good location
Good location with comfortable beds. Some updates mixed with needed updates, but overall good value.
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Jodie

Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

JILL

Viajó con su familia
Le gustó: Limpieza, personal y atención
The bathroom exhaust fan was not working, so the everything in it was soaking wet after 3 showers. Had no shampoo in the wall mounted container. Told the front desk on Saturday, still none on Sunday morning. Didn't expect fan to be fixed since we were using the room, but did expect shampoo after we told the front desk.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Jennifer

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Angela, Brookville

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was friendly and helpful. Love the beds!! Breakfast was good and hot!!
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Kay

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice stay
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Kimberly

Se hospedó 1 noche en noviembre de 2023

4/10 Mediocre

Rayna

Viajó con su familia, Viajó en grupo
Le gustó: Personal y atención
Older place but worked for a quick overnight stay. The loony and small but useful. Staff was accommodating and kind.
Se hospedó 1 noche en noviembre de 2023

4/10 Mediocre

Dawn

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Not again...
Se hospedó 2 noches en octubre de 2023