Restaurante

Opiniones sobre The Fort Sutter Sacramento, Tapestry Collection by Hilton

3.5 out of 5

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 594 de 801 opiniones" "
Evaluación: 8 - Bueno. 130 de 801 opiniones" "
Evaluación: 6 - Aceptable. 45 de 801 opiniones" "
Evaluación: 4 - Mediocre. 12 de 801 opiniones" "
Evaluación: 2 - Terrible. 20 de 801 opiniones" "

9,8/10

Limpieza

9,6/10

Personal y atención

8,8/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria J

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buena
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Team el 12 abr. 2024
Thank you Maria please come again!

8/10 Bueno

Jesus Alberto

Se hospedó 1 noche en abril de 2023
Respuesta de Front Desk el 7 jun. 2023
Thank you so much for the positive review! We look forward to welcoming you again soon!

10/10 Excelente

Adriana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente!!
Excelente lugar, hermosa decoración
Se hospedó 2 noches en julio de 2022
Respuesta de Hotel Manager el 11 ago. 2022
We appreciate the great feedback. Should your travels bring you back to the area we hope to be able to accommodate you again.

10/10 Excelente

Luis

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Siempre hay que avisar al cliente
Con la pandemia, deciden no hacer los cuartos sin avisarte. Tengo que aceptar que en el momento que les hice el reclamo, no me solucionaron el problema por falta de personal, pero me terminaron haciendo un descuento y fueron bastante amables.
Se hospedó 2 noches en septiembre de 2021

8/10 Bueno

Danny

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service el 14 may. 2024
Danny, it's great to hear that you found The Fort Sutter Hotel Sacramento to be exceptionally clean. We appreciate your feedback and hope to host you again in the future.

10/10 Excelente

Monica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy check in. Pay for parking is in the public parking garage around the corner.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service el 13 may. 2024
Monica, thank you for sharing your experience at The Fort Sutter Hotel Sacramento Tapestry Collection. We're glad that the check-in process was effortless for you. While we understand parking in the nearby public garage might not be the most convenient, it does ensure a secure spot for your vehicle. We hope to welcome you back for another pleasant stay.

6/10 Aceptable

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service el 7 may. 2024
Hello Robert, it appears there wasn't specific feedback provided alongside your rating. We value your opinion and would appreciate understanding more about your experience. Feel free to reach out with what could have been improved. We strive to ensure each guest has an exemplary stay and your insights can help us work towards this goal.

10/10 Excelente

Cheryl Ann

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love this place, we’ve stayed here before when our sister was in the hospital across the street, it was amazing, the only thing that surprised me is that there is no microwave in the room which is a bit of an inconvenience.
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk Team el 1 may. 2024
Thank you, Cheryl Ann, for taking the time to write us a review. We appreciate your feedback and hope you stay with us again.

8/10 Bueno

Cleve

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 24 abr. 2024
Cleve, it's great to see you had a positive experience at The Fort Sutter Hotel Sacramento Tapestry Collection. We hope that during your next visit, we can make your experience even better. Please do not hesitate to let us know how we can achieve that. We're looking forward to your return.

10/10 Excelente

Gabriel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Team el 22 abr. 2024
Thank you, Gabriel please consider again!

10/10 Excelente

Jamie

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 11 may. 2024
Thank you for the fantastic rating, Jamie!It's outstanding you had such a wonderful experience at The Fort Sutter Hotel Sacramento Tapestry Collection. We care about the satisfaction of our guests. We can't wait to see you again soon!

8/10 Bueno

Kaewta

Good
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Team el 15 abr. 2024
Thank you Kaewta, please reach out us so we can make sure your next stay with is excellent. We greatly appreciate you staying with us!

10/10 Excelente

Brent

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel, ambience and staff. Food and cocktails are top notch.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Team el 12 abr. 2024
Please stay with us again! Thak you for your feedback Brent.

10/10 Excelente

Patrick

Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Supervisor el 28 abr. 2024
Thank you Patrick for taking the time to write us this review. We are so glad that you enjoyed your stay with us. We hope you consider us again in the future when visiting Sacramento.

2/10 Terrible

Ma Guadalupe

Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Supervisor el 6 abr. 2024
Good Morning,Thank you for taking the time to write this review. We are sorry to hear that you did not enjoy your stay with us. If you do not mind reaching out to the hotel and give us a little more information so we can better your stay next time, that would be greatly appreciated.

10/10 Excelente

Margaret

Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk Team el 22 abr. 2024
Thank you for your response and perfect score!

10/10 Excelente

Maria

Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Team el 22 abr. 2024
Thank you Maria for a wonderful review!

10/10 Excelente

Lynh

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We only stayed one night to pass by on our way home but it was a very friendly very nicely appointed hotel. Beds were comfy!
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Supervisor el 30 mar. 2024
Thank you Lynh for taking the time to write this review. We are so glad to hear that you enjoyed your stay with us at The Fort Sutter Hotel. We hope you consider us again in the future when visiting Sacramento.

8/10 Bueno

Fady, renton

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s was pretty good
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Office Supervisor el 29 mar. 2024
Thank you Fady for taking the time to write us this review. We are so glad to hear that you enjoyed your stay with us. We hope you consider us again the in the future when visiting Sacramento

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Supervisor el 29 mar. 2024
Thank you Andrew for taking the time write us this review. We are so glad that you enjoyed your stay with us. We hope you consider staying with us again.

10/10 Excelente

Ji

Great!
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 17 mar. 2024
Hi Ji, thank you for the 5 out of 5 rating! We appreciate your business with us, come visit us again soon!

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Team el 18 mar. 2024
Thank you for writing us a wonderful review!

10/10 Excelente

jill

Se hospedó 1 noche en marzo de 2024
Respuesta de JuVae el 4 abr. 2024
Dear Jill, we appreciate your feedback and look forward to seeing you again in the near future. We are glad you enjoyed your stay here at The Fort Sutter Hotel.

10/10 Excelente

Shelsi

Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 25 mar. 2024
Thank you Shelsi for the 5-star rating. We enjoyed having you here with us and hope to see you back here again soon.

2/10 Terrible

Angela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk el 28 feb. 2024
Thank you for your recent stay with us Angela, we appreciate your feedback and hope you can consider us again in the future, we apologize for any inconvenience you may have experienced at our hotel.

10/10 Excelente

Alison

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Team el 25 feb. 2024
Thank you for your recent stay with us, please stay with us again!

10/10 Excelente

Steven, LACEY

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My new favorite hotel in Sacramento!
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Desk Team el 25 feb. 2024
Thank you, Steven, for a wonderful review, we appreciate your time and hope you return!

10/10 Excelente

Keisha

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel
Great location and beautiful property. The concierge was friendly and welcoming. The cafe was a hit with my girls.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Team el 17 feb. 2024
Thank you for an amazing review, please join us soon again!

10/10 Excelente

Patricia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk very nice. The room is very clean and the restaurant was awesome.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sosa el 16 feb. 2024
Thank you, Patrica, for your response, we appreciate your feedback!

10/10 Excelente

jamellh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our front desk experience was great. He was super friendly and helpful.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Team el 11 feb. 2024
Thank you for your stay with us and for taking the time to write us a review, we really appreciate it! - Stay with us again soon!

10/10 Excelente

Patrica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk el 9 feb. 2024
Thank you for the 10 out of 10 rating. We appreciate your business and would love to see back here again soon. Safe travels!

10/10 Excelente

Liam

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, good vibe, nice people.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Front Desk Team el 7 feb. 2024
We appreciate your kind words and feedback Liam!

6/10 Aceptable

Tawni

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
I like this hotel (staff was friendly and helpful) but when I wanted to heat up some water for tea (and they have tea bags right there by the Keurig coffee maker) there was NO way to do that. How can a nice (and somewhat expensive) hotel not have a microwave in the rooms? Why provide tea bags if the customer can't use them? I had to go down (I was already in my pajamas, so I had to get dressed again) to the lobby and the front desk person went over to the restaurant to heat up water for me. How inconvenient for her and me. Plus, I had a food item I'd brought with me that needed to be heated before eating, and I couldn't do that either.
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk el 9 feb. 2024
Hi Tawni, Thank you for your most recent stay with us at the Fort Sutter Hotel. We apologize we did not meet your expectations during your stay. We will definitely take this into consideration and see how we can make this matter more convenient for our guest's future stay. Thank you for your positive feedback as well. I am happy the front desk staff was able to accommodate you with heating up your food items and getting you hot water. We hope to see and hear back from you again soon. Safe travels.

10/10 Excelente

Jalisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved it !!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Team el 7 feb. 2024
Jalisa, we appreciate you and wish you the best! Please stay with us again if your travels bring you back!

6/10 Aceptable

Louise

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place; strange neighborhood
The hotel was comfortable but the neighborhood was strange. Large bus yard directly across the street.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Team el 4 feb. 2024
Thank you for your feedback Louise, please consider us again..

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 31 ene. 2024
Thank you for the 10 out of 10 rating! We appreciate your business with us!

10/10 Excelente

jake

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wish I could’ve stayed longer
It was really pleasant, but short. I regret getting into Sacramento so late because I didn’t get to enjoy all of the things this hotel had to offer. Loved the parking, the cafe, and the room
Se hospedó 1 noche en enero de 2024
Respuesta de Front Office Supervisor el 28 ene. 2024
Jake,Thank you for your recent stay with us. We are so glad to hear you enjoyed our hotel. We hope you consider us again in the future when visiting Sacramento.

8/10 Bueno

Haden

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beware of no parking
The hotel itself is nice, clean and in a good location. The parking, however, is a problem. Make note there is no parking at this hotel. A public garage next door (that fills up with hospital workers during the day) offers parking with no in and out privileges, otherwise I was told I could find metered street parking until 8am before I had to move the car. Not ideal, I would not have chosen this hotel had I known that.
Se hospedó 3 noches en enero de 2024
Respuesta de Front Office Supervisor el 28 ene. 2024
Haden,Thank you for your recent stay with us. We are so glad to hear you enjoyed our hotel. We hope you consider us again in the future when visiting Sacramento.

10/10 Excelente

Edward

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service
Se hospedó 3 noches en enero de 2024
Respuesta de Front Office Supervisor el 28 ene. 2024
Edward,Thank you for your recent stay with us, we are so glad to hear you enjoyed your stay. We hope you consider us again in the future.

10/10 Excelente

Autumn

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 23 ene. 2024
Thank you Autumn, for the 10 out of 10 rating! We greatly appreciate your business and hope to see you back soon! Safe travels and enjoy your day.

10/10 Excelente

Dale

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en enero de 2024
Respuesta de Front Desk el 20 ene. 2024
Thank you Dale, for the 5-star review. We appreciate your business with us and hope to see you back soon! Safe travels.

10/10 Excelente

Richard

Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 20 ene. 2024
Thank you Richard, for the 5 out of 5-star rating! We appreciate your business and hope to see you back soon! Safe travels!

8/10 Bueno

Boris

Le gustó: Limpieza, personal y atención
The property overall is good I rented this suite which was like a small apartment the only minuses were the heaters sounded like a tank is driving by and shower was having an issue with the water pressure. The water pressure was very very low.
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 20 ene. 2024
Thank you Boris, for your 4-star rating and detailed review. I will definitely bring this info to the engineer's attention and have that fixed right away! Please give us a call at the Front desk so we can gather more info regarding your stay.

10/10 Excelente

Gary

Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Team el 7 feb. 2024
Thank you Gary for a wonderful review, we hope you stay with us next time!

8/10 Bueno

Lakisha

Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 17 ene. 2024
Thank you Lakisha, for the 4 out of 5-star rating. We always appreciate your business with us. We do hope you enjoyed your stay and hope to see you back soon!

8/10 Bueno

Julia

Se hospedó 2 noches en enero de 2024
Respuesta de Font Desk el 2 feb. 2024
Thank you Julia for the 4 star rating! We hope you enjoyed your stay with us and would love to see you back soon. Safe travels.

10/10 Excelente

Christine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 12 ene. 2024
Thank you for a perfect score Christine!

10/10 Excelente

Sara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful room, clean, only downside is no free parking.
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 12 ene. 2024
Thank you Sara for a wonderful review!

10/10 Excelente

Ernest

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
In Sacramento
Spotless, clean, stylish hotel in a very good location, easy parking, will return.
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 12 ene. 2024
We appreciate your kind words Ernest, please come again!

8/10 Bueno

Felicia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 12 ene. 2024
Felicia, thank you for staying with us, much love.