Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 594 de 801 opiniones" "
10 - Excelente
594
Evaluación: 8 - Bueno. 130 de 801 opiniones" "
8 - Bueno
130
Evaluación: 6 - Aceptable. 45 de 801 opiniones" "
6 - Aceptable
45
Evaluación: 4 - Mediocre. 12 de 801 opiniones" "
4 - Mediocre
12
Evaluación: 2 - Terrible. 20 de 801 opiniones" "
2 - Terrible
20
9,8/10
Limpieza
9,6/10
Personal y atención
8,8/10
Servicios
9,6/10
Estado de la propiedad e instalaciones
9,2/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Maria J
Viajó por negocios, Viajó con su familia
12 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buena
Maria J
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Team el 12 abr. 2024
Thank you Maria please come again!
8/10 Bueno
Jesus Alberto
13 abr. 2023
Jesus Alberto
Se hospedó 1 noche en abril de 2023
Respuesta de Front Desk el 7 jun. 2023
Thank you so much for the positive review! We look forward to welcoming you again soon!
10/10 Excelente
Adriana
Viajó con su familia
25 jul. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente!!
Excelente lugar, hermosa decoración
Adriana
Se hospedó 2 noches en julio de 2022
Respuesta de Hotel Manager el 11 ago. 2022
We appreciate the great feedback. Should your travels bring you back to the area we hope to be able to accommodate you again.
10/10 Excelente
Luis
Viajó con su familia
19 sept. 2021
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Siempre hay que avisar al cliente
Con la pandemia, deciden no hacer los cuartos sin avisarte. Tengo que aceptar que en el momento que les hice el reclamo, no me solucionaron el problema por falta de personal, pero me terminaron haciendo un descuento y fueron bastante amables.
Luis
Se hospedó 2 noches en septiembre de 2021
8/10 Bueno
Danny
Viajó en grupo
13 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean
Danny
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service el 14 may. 2024
Danny, it's great to hear that you found The Fort Sutter Hotel Sacramento to be exceptionally clean. We appreciate your feedback and hope to host you again in the future.
10/10 Excelente
Monica
Viajó con su pareja
12 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy check in. Pay for parking is in the public parking garage around the corner.
Monica
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service el 13 may. 2024
Monica, thank you for sharing your experience at The Fort Sutter Hotel Sacramento Tapestry Collection. We're glad that the check-in process was effortless for you. While we understand parking in the nearby public garage might not be the most convenient, it does ensure a secure spot for your vehicle. We hope to welcome you back for another pleasant stay.
6/10 Aceptable
Robert
6 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Robert
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service el 7 may. 2024
Hello Robert, it appears there wasn't specific feedback provided alongside your rating. We value your opinion and would appreciate understanding more about your experience. Feel free to reach out with what could have been improved. We strive to ensure each guest has an exemplary stay and your insights can help us work towards this goal.
10/10 Excelente
Cheryl Ann
Viajó con su familia
30 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love this place, we’ve stayed here before when our sister was in the hospital across the street, it was amazing, the only thing that surprised me is that there is no microwave in the room which is a bit of an inconvenience.
Cheryl Ann
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk Team el 1 may. 2024
Thank you, Cheryl Ann, for taking the time to write us a review. We appreciate your feedback and hope you stay with us again.
8/10 Bueno
Cleve
23 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cleve
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 24 abr. 2024
Cleve, it's great to see you had a positive experience at The Fort Sutter Hotel Sacramento Tapestry Collection. We hope that during your next visit, we can make your experience even better. Please do not hesitate to let us know how we can achieve that. We're looking forward to your return.
10/10 Excelente
Gabriel
21 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Gabriel
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Team el 22 abr. 2024
Thank you, Gabriel please consider again!
10/10 Excelente
Jamie
20 abr. 2024
Jamie
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 11 may. 2024
Thank you for the fantastic rating, Jamie!It's outstanding you had such a wonderful experience at The Fort Sutter Hotel Sacramento Tapestry Collection. We care about the satisfaction of our guests. We can't wait to see you again soon!
8/10 Bueno
Kaewta
15 abr. 2024
Good
Kaewta
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Team el 15 abr. 2024
Thank you Kaewta, please reach out us so we can make sure your next stay with is excellent. We greatly appreciate you staying with us!
10/10 Excelente
Brent
11 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel, ambience and staff. Food and cocktails are top notch.
Brent
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Team el 12 abr. 2024
Please stay with us again! Thak you for your feedback Brent.
10/10 Excelente
Patrick
7 abr. 2024
Patrick
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Supervisor el 28 abr. 2024
Thank you Patrick for taking the time to write us this review. We are so glad that you enjoyed your stay with us. We hope you consider us again in the future when visiting Sacramento.
2/10 Terrible
Ma Guadalupe
5 abr. 2024
Ma Guadalupe
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Supervisor el 6 abr. 2024
Good Morning,Thank you for taking the time to write this review. We are sorry to hear that you did not enjoy your stay with us. If you do not mind reaching out to the hotel and give us a little more information so we can better your stay next time, that would be greatly appreciated.
10/10 Excelente
Margaret
2 abr. 2024
Margaret
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk Team el 22 abr. 2024
Thank you for your response and perfect score!
10/10 Excelente
Maria
31 mar. 2024
Maria
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Team el 22 abr. 2024
Thank you Maria for a wonderful review!
10/10 Excelente
Lynh
Viajó con su familia
30 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We only stayed one night to pass by on our way home but it was a very friendly very nicely appointed hotel. Beds were comfy!
Lynh
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Supervisor el 30 mar. 2024
Thank you Lynh for taking the time to write this review. We are so glad to hear that you enjoyed your stay with us at The Fort Sutter Hotel. We hope you consider us again in the future when visiting Sacramento.
8/10 Bueno
Fady, renton
Viajó por negocios
29 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s was pretty good
Fady
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Office Supervisor el 29 mar. 2024
Thank you Fady for taking the time to write us this review. We are so glad to hear that you enjoyed your stay with us. We hope you consider us again the in the future when visiting Sacramento
10/10 Excelente
Andrew
28 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Andrew
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Supervisor el 29 mar. 2024
Thank you Andrew for taking the time write us this review. We are so glad that you enjoyed your stay with us. We hope you consider staying with us again.
10/10 Excelente
Ji
17 mar. 2024
Great!
Ji
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 17 mar. 2024
Hi Ji, thank you for the 5 out of 5 rating! We appreciate your business with us, come visit us again soon!
10/10 Excelente
Kevin
17 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kevin
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Team el 18 mar. 2024
Thank you for writing us a wonderful review!
10/10 Excelente
jill
15 mar. 2024
jill
Se hospedó 1 noche en marzo de 2024
Respuesta de JuVae el 4 abr. 2024
Dear Jill, we appreciate your feedback and look forward to seeing you again in the near future. We are glad you enjoyed your stay here at The Fort Sutter Hotel.
10/10 Excelente
Shelsi
2 mar. 2024
Shelsi
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 25 mar. 2024
Thank you Shelsi for the 5-star rating. We enjoyed having you here with us and hope to see you back here again soon.
2/10 Terrible
Angela
27 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Angela
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk el 28 feb. 2024
Thank you for your recent stay with us Angela, we appreciate your feedback and hope you can consider us again in the future, we apologize for any inconvenience you may have experienced at our hotel.
10/10 Excelente
Alison
23 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Alison
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Team el 25 feb. 2024
Thank you for your recent stay with us, please stay with us again!
10/10 Excelente
Steven, LACEY
18 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My new favorite hotel in Sacramento!
Steven
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Desk Team el 25 feb. 2024
Thank you, Steven, for a wonderful review, we appreciate your time and hope you return!
10/10 Excelente
Keisha
Viajó con su familia
17 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel
Great location and beautiful property. The concierge was friendly and welcoming. The cafe was a hit with my girls.
Keisha
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Team el 17 feb. 2024
Thank you for an amazing review, please join us soon again!
10/10 Excelente
Patricia
Viajó con su pareja
13 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk very nice. The room is very clean and the restaurant was awesome.
Patricia
Se hospedó 1 noche en febrero de 2024
Respuesta de Sosa el 16 feb. 2024
Thank you, Patrica, for your response, we appreciate your feedback!
10/10 Excelente
jamellh
10 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our front desk experience was great. He was super friendly and helpful.
jamellh
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Team el 11 feb. 2024
Thank you for your stay with us and for taking the time to write us a review, we really appreciate it! - Stay with us again soon!
10/10 Excelente
Patrica
Viajó con su familia
7 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Patrica
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk el 9 feb. 2024
Thank you for the 10 out of 10 rating. We appreciate your business and would love to see back here again soon. Safe travels!
10/10 Excelente
Liam
6 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, good vibe, nice people.
Liam
Se hospedó 4 noches en noviembre de 2023
Respuesta de Front Desk Team el 7 feb. 2024
We appreciate your kind words and feedback Liam!
6/10 Aceptable
Tawni
6 feb. 2024
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
I like this hotel (staff was friendly and helpful) but when I wanted to heat up some water for tea (and they have tea bags right there by the Keurig coffee maker) there was NO way to do that. How can a nice (and somewhat expensive) hotel not have a microwave in the rooms? Why provide tea bags if the customer can't use them? I had to go down (I was already in my pajamas, so I had to get dressed again) to the lobby and the front desk person went over to the restaurant to heat up water for me. How inconvenient for her and me. Plus, I had a food item I'd brought with me that needed to be heated before eating, and I couldn't do that either.
Tawni
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk el 9 feb. 2024
Hi Tawni, Thank you for your most recent stay with us at the Fort Sutter Hotel. We apologize we did not meet your expectations during your stay. We will definitely take this into consideration and see how we can make this matter more convenient for our guest's future stay. Thank you for your positive feedback as well. I am happy the front desk staff was able to accommodate you with heating up your food items and getting you hot water. We hope to see and hear back from you again soon. Safe travels.
10/10 Excelente
Jalisa
5 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved it !!!
Jalisa
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Team el 7 feb. 2024
Jalisa, we appreciate you and wish you the best! Please stay with us again if your travels bring you back!
6/10 Aceptable
Louise
3 feb. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place; strange neighborhood
The hotel was comfortable but the neighborhood was strange. Large bus yard directly across the street.
Louise
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Team el 4 feb. 2024
Thank you for your feedback Louise, please consider us again..
10/10 Excelente
Cliente verificado
Viajó en grupo
29 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 31 ene. 2024
Thank you for the 10 out of 10 rating! We appreciate your business with us!
10/10 Excelente
jake
Viajó por negocios
27 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wish I could’ve stayed longer
It was really pleasant, but short. I regret getting into Sacramento so late because I didn’t get to enjoy all of the things this hotel had to offer. Loved the parking, the cafe, and the room
jake
Se hospedó 1 noche en enero de 2024
Respuesta de Front Office Supervisor el 28 ene. 2024
Jake,Thank you for your recent stay with us. We are so glad to hear you enjoyed our hotel. We hope you consider us again in the future when visiting Sacramento.
8/10 Bueno
Haden
Viajó por negocios
25 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beware of no parking
The hotel itself is nice, clean and in a good location. The parking, however, is a problem. Make note there is no parking at this hotel. A public garage next door (that fills up with hospital workers during the day) offers parking with no in and out privileges, otherwise I was told I could find metered street parking until 8am before I had to move the car. Not ideal, I would not have chosen this hotel had I known that.
Haden
Se hospedó 3 noches en enero de 2024
Respuesta de Front Office Supervisor el 28 ene. 2024
Haden,Thank you for your recent stay with us. We are so glad to hear you enjoyed our hotel. We hope you consider us again in the future when visiting Sacramento.
10/10 Excelente
Edward
24 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service
Edward
Se hospedó 3 noches en enero de 2024
Respuesta de Front Office Supervisor el 28 ene. 2024
Edward,Thank you for your recent stay with us, we are so glad to hear you enjoyed your stay. We hope you consider us again in the future.
10/10 Excelente
Autumn
Viajó en grupo
22 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Autumn
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 23 ene. 2024
Thank you Autumn, for the 10 out of 10 rating! We greatly appreciate your business and hope to see you back soon! Safe travels and enjoy your day.
10/10 Excelente
Dale
19 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dale
Se hospedó 5 noches en enero de 2024
Respuesta de Front Desk el 20 ene. 2024
Thank you Dale, for the 5-star review. We appreciate your business with us and hope to see you back soon! Safe travels.
10/10 Excelente
Richard
19 ene. 2024
Richard
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 20 ene. 2024
Thank you Richard, for the 5 out of 5-star rating! We appreciate your business and hope to see you back soon! Safe travels!
8/10 Bueno
Boris
18 ene. 2024
Le gustó: Limpieza, personal y atención
The property overall is good I rented this suite which was like a small apartment the only minuses were the heaters sounded like a tank is driving by and shower was having an issue with the water pressure. The water pressure was very very low.
Boris
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 20 ene. 2024
Thank you Boris, for your 4-star rating and detailed review. I will definitely bring this info to the engineer's attention and have that fixed right away! Please give us a call at the Front desk so we can gather more info regarding your stay.
10/10 Excelente
Gary
18 ene. 2024
Gary
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Team el 7 feb. 2024
Thank you Gary for a wonderful review, we hope you stay with us next time!
8/10 Bueno
Lakisha
13 ene. 2024
Lakisha
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 17 ene. 2024
Thank you Lakisha, for the 4 out of 5-star rating. We always appreciate your business with us. We do hope you enjoyed your stay and hope to see you back soon!
8/10 Bueno
Julia
12 ene. 2024
Julia
Se hospedó 2 noches en enero de 2024
Respuesta de Font Desk el 2 feb. 2024
Thank you Julia for the 4 star rating! We hope you enjoyed your stay with us and would love to see you back soon. Safe travels.
10/10 Excelente
Christine
Viajó con su pareja
10 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Christine
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 12 ene. 2024
Thank you for a perfect score Christine!
10/10 Excelente
Sara
Viajó con su pareja
9 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful room, clean, only downside is no free parking.
Sara
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 12 ene. 2024
Thank you Sara for a wonderful review!
10/10 Excelente
Ernest
8 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
In Sacramento
Spotless, clean, stylish hotel in a very good location, easy parking, will return.
Ernest
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 12 ene. 2024
We appreciate your kind words Ernest, please come again!
8/10 Bueno
Felicia
8 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Felicia
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 12 ene. 2024
Felicia, thank you for staying with us, much love.