Exterior
Ver disponibilidad

Opiniones sobre Rocklin Park Hotel

3 out of 5
Rocklin Park Hotel
5450 China Garden Rd, Rocklin, CA

Opiniones

6,0
Evaluación: 10 - Excelente. 229 de 1007 opiniones" "
Evaluación: 8 - Bueno. 173 de 1007 opiniones" "
Evaluación: 6 - Aceptable. 167 de 1007 opiniones" "
Evaluación: 4 - Mediocre. 174 de 1007 opiniones" "
Evaluación: 2 - Terrible. 264 de 1007 opiniones" "

6,0/10

Limpieza

6,6/10

Personal y atención

5,6/10

Servicios

5,8/10

Estado de la propiedad e instalaciones

6,0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Guadalupe

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Erica

Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Carlos

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No tienen nada
Se hospedó 1 noche en julio de 2023
Respuesta de Kayla el 4 ago. 2023
Thank you for staying with us, we appreciate you business and feedback. We are constantly working hard to improve, we hope you would reconsider and stay with us again.Rocklin Park Hotel

10/10 Excelente

Linda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Acorde con el precio no mucho lujo pero cómodo para dormir. Solo fue una noche pero volveremos
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Management el 29 mar. 2023
We are glad you had a great experience during your stay. We appreciate your feedback. Thank you for choosing Rocklin Park Hotel.

2/10 Terrible

Gabriela

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
El cuarto sucio y me dieron un cuarto de una cama cuando llo pedí cuarto de 2 camas pésimo 😡😡😡😡
Se hospedó 1 noche en septiembre de 2022

2/10 Terrible

Emanuel, San Francisco

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No lo recomiendo muy sucio Realmente
Se hospedó 1 noche en noviembre de 2020

10/10 Excelente

Alia or monique

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Vlean
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Derek

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Amanda

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

thomas

Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Rachel

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
At first glance this looks like a cute hotel but it is swarming with homeless, drug addicts and their dogs! Im pretty sure the staff were in on the problems. And if it couldnt get any worse, the coffee was undrinkable. Ugh
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Samantha

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Do not stay here, sketchy property. I checked in and checked right out with no hesitation

2/10 Terrible

Allison

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

karen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was clean

6/10 Aceptable

Tracie

Le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jessica

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had the jacuzzi tub in my room which was very nice
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Bryan

Se hospedó 7 noches en febrero de 2024

8/10 Bueno

ROSA, Tracy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We stayed at this location this weekend and it was nice to have plenty of parking. the hotel was nice.
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Hannah

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
During our stay, our key cards to our room stopped working three times in two days. We had to go to the front desk each time to have them re-key the cards. The floors are hardwood, which I’d expected to be clean, yet after 10 minutes of unpacking with no shoes on, my socks were practically black from the dirt in the floor. The pool & spa were “closed for maintenance,” which would have been good to know BEFORE choosing this place in my search of pool & hot tub included hotels. I decided to take a hot bath instead and was greeted with hair in the bathtub, and a stained shower curtain with no liner - the floor was flooded after every shower. The shower head was more like a hose. We called the front desk for some more towels, and no one came with them after an hour. By then, we’d left and came back. Still no towels. We went up front to ask for them, and the lady said “Good luck!” before presenting “the last two towels.” There was no microwave in the “Deluxe King” room, which was a huge disappointment. I could go on about the poor and unprofessional demeanor of the staff, but I’ll end this here.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

edna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 14 feb. 2024
We are happy to hear you enjoyed your stay and hope to see you again in the future. Thank you for choosing Rocklin Park Hotel.

2/10 Terrible

Delton

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hard to find staff, even at the front desk. After arriving they tried to add a $25 a night fee for or small dog. The room was super dirty, floors were sticky, drawers were extremely filthy, handle fell of the bathroom sink. Sheets appeared to have been cleaned but they were stained. We did stay one night but just couldn’t do a second night in such a nasty place. Parking lot was unkept with trash and broken glass. No one would come to the front desk for our checkout. At one point, the front desk worker had a huge dog that was off leash in the hotel charge us, it may have been friendly but you don’t know that as a customer just walking in. Completely unacceptable!!
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Management el 5 feb. 2024
We apologize for the inconveniences you experienced during your stay with us. We are promptly addressing your concerns at this time. Thank you.

6/10 Aceptable

Denise

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Management el 14 feb. 2024
Thank you for your feedback. Please let us know how we may improve. We strive in providing great customer service.

4/10 Mediocre

Kent

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not impressed at all
Se hospedó 5 noches en enero de 2024
Respuesta de Hotel Management el 5 feb. 2024
We are sorry to hear your stay did not go so well. Please let us know how we may improve. We strive in providing great customer service to all of our guests.

8/10 Bueno

Dawn

Quiet comfy bed
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 29 ene. 2024
We are glad to hear you enjoyed your stay and hope to see you again in the future. Thank you for choosing Rocklin Park Hotel.

8/10 Bueno

Nha

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 22 ene. 2024
We are happy to hear you enjoyed your stay with us an hope to see you again in the future. Thank you for choosing Rocklin Park Hotel for your lodging needs.

8/10 Bueno

Scott

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 20 ene. 2024
We are glad to year you enjoyed your stay with us. We hope to see you again in the future. Thank you for choosing Rocklin Park Hotel!

2/10 Terrible

Chris

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Don’t stay at this hotel
Even though the room looked okay at first, The room was very cold upon entry and we found other problems as well. Overall cleanliness was awful, garbage can was full with garbage on the ground, sheets were not clean, found a bandaid and lighter on the ground and no bathing towels were in the room. We do not advise staying here.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 20 ene. 2024
We are sorry to hear your stay did not go so well. We are promptly addressing some of the concerns you experienced during your stay. We apologize for the inconvenience.

2/10 Terrible

robert

No le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 11 ene. 2024
We are sorry to hear you did not have the best experience during your stay. Please let us know how we may improve. We strive in providing all of our guests with great customer service.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 11 ene. 2024
We are happy to hear you enjoyed your stay and hope to see you again in the future. Thank you for choosing Rocklin Park Hotel.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management el 11 ene. 2024
We are happy to hear you enjoyed your stay and hope to see you again in the future. Thank you for choosing Rocklin Park Hotel.

10/10 Excelente

jonathan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Place is nice
Place is so nice I always stay here when I'm in the area.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 7 ene. 2024
We are happy to hear you enjoyed your stay with us and look forward to your next visit. Thank you for choosing Rocklin Park Hotel.

4/10 Mediocre

Matt

Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Limpieza
Spring for a holiday inn
Check in was fine, the issues were once we got into the room. The floor was sticky, likely from being mopped excessively. There were food crumbs in the bathroom and a ladybug kept us company all night. The bed was comfy but with the other issues, I can’t say we’ll ever stay here again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 31 ene. 2024
We are sorry to hear your stay did not go as planned. We will be looking into the issue you experienced during your stay.

4/10 Mediocre

Kellie

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 29 dic. 2023
We are sorry to hear your stay did not go so well. Please let us know how we may improve. We strive in providing our guests with great customer service. Thank you.

2/10 Terrible

Whitney

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Rooms were dirty, like literally not cleaned before check in. Ended up not staying at all because we were too grossed out. Hotel is also dated. It’s a shame because from the outside it looks nice and it’s in a decent area. I had read the reviews before hand and was already hesitant to stay, but it was so close to family we were visiting I decided to book for the convenience of it. Beware.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 28 dic. 2023
We apologize for any inconvenience you experienced and are currently looking into your concerns. Thank you.

10/10 Excelente

TRANELL

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
COFFEE POT REQUEST IN ROOM 😁
Only issue, would still be nice to have a small coffee pot in the room in stead of having having to go out of the room to just get coffee. Other than that, it was very nice.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 25 dic. 2023
We are happy to hear you enjoyed your stay with us. All of our standard rooms do not contain coffee pots. However, all of our other rooms do. We always provide fresh coffee in our lobby. We appreciate your feedback and hope to see you again in the future. Thank you for choosing Rocklin Park Hotel.

10/10 Excelente

Heather

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 23 dic. 2023
We are happy to hear you enjoyed your stay and hope to see you again in the future. Thank you for choosing Rocklin Park Hotel.

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 23 dic. 2023
We appreciate your response and hope to see you again in the future. Thank you for choosing Rocklin Park Hotel.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This was how the room was and the air didn't work. And they seamed not to care!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 20 dic. 2023
We are sorry to hear that your experience was not up to par and are currently addressing the concern you experienced. Thank you.

2/10 Terrible

Lisa

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Management el 13 dic. 2023
We are sorry to hear your stay did not go so well. Please provide us with feedback as to how we may improve. We strive in providing our guests with excellent customer service. Thank you.

10/10 Excelente

Faith

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I've stayed with this hotel many times as I go to events in the Sac area frequently and It's a nice hotel right off the freeway. It's quiet and clean, the rooms have a mini fridge, a nice wardrobe closet, and plug-in options for gaming consoles. The only thing I would recommend is getting a room on the 2nd floor since the first floor rooms are right by the lobby and people coming in/out can be noisy. Other than that, this is a truly a nice hotel for a great price and would recommend to anyone and everyone 👍
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 12 dic. 2023
We appreciate your feedback. We hope to see you again in the future. Thank you for Choosing Rocklin Park Hotel.

10/10 Excelente

Heather

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The nice staff at the front desk helped us get a room Because my boyfriend’s wallet had been stolen earlier that day. We had enough to get the room , but not enough for the deposit . They totally accommodated us and made us feel very welcome . I. Can’t wait to stay here again .
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 6 dic. 2023
We appreciate your feedback, Thank you for choosing Rocklin park hotel.

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
remodel those bathrooms.
Place was nice and comfortable. My only real quirky observation is the rooms appear to have been remodeled but the bathroom is a decade or two old/ wasnt remodeled in the same pass. The bathroom feels like a different hotel and not in a good way.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 30 nov. 2023
We currently have remodeled bathrooms in select rooms and are in the process of remodeling all bathrooms in all rooms. We appreciate your feedback and hope to see you again in the future. Thank you for choosing Rocklin Park Hotel.

4/10 Mediocre

Darrian

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Quiet little hotel, good for the price. Checking in was extremely frustrating. There was no one at the desk. Eventually someone came, who doesn't normally work at the desk but said he was just covering for the regular clerk. He didn't know how to do the check in process so we just had to wait for the other person to get back from lunch. The whole lobby smelled like cigarettes. For some reason in the morning, our key cards no longer worked and I got locked out of our room.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 29 nov. 2023
We are sorry to hear your experience did not go so well. We appreciate your feedback and will be promptly addressing your concerns. Thank you.

2/10 Terrible

Tiffany

No le gustó: Limpieza, personal y atención
Se hospedó 3 noches en octubre de 2023
Respuesta de Hotel Management el 17 nov. 2023
We are sorry to hear your stay did not go so well. Please let us know how we may improve. We strive in providing our guests with excellent customer service. Thank you.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean
Clean, friendly staff, good location.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 14 nov. 2023
We are happy to hear you enjoyed your stay. Thank you for choosing Rocklin Park Hotel.

2/10 Terrible

Keith

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 30 nov. 2023
We are sorry to hear your experience did not go so well. Please let us know how we may improve.

2/10 Terrible

Kylie

No le gustó: Servicios
Horrible cleanliness Horrible management Horrible experiance
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management el 3 nov. 2023
We are sorry to hear your stay did not go so well. We strive in providing our guests with excellent customer service. We will be addressing the concerns you have.

4/10 Mediocre

Michael

Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management el 1 nov. 2023
We are sorry to hear your stay did not go well. Please let us know how we may improve. Thank you.

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice stay for the night
it was a nice stay. No amenities but clean and nice staff.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management el 30 oct. 2023
We appreciate your feedback as we strive in providing our guest with excellent customer service. We are glad you enjoyed your stay with us. Please let us know how we may improve our amenities. We hope to see you again in the future. Thank you for choosing Rocklin Park Hotel.

10/10 Excelente

Paul

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The woman at check in was amazing. My husband said he would hire her on the spot. She started are stay with major positive vibes. Great customer service!
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management el 30 oct. 2023
We are happy to hear you had a pleasant experience during your stay. We appreciate your business and hope to see you again in the future. Thank you for choosing Rocklin Park Hotel for your recent need in accommodations.