We’re sorry to hear you didn’t enjoy your experience with us. We take customer feedback to heart and would love to learn more about your experience so we can improve our services. We are appreciate your loyalty, and thank you for your feedback.

Dear Maria,Thanks for choosing to stay with us and for your review, we really appreciate it! We're glad to read that you enjoyed your stay with us overall, but we really want you to love your stay with us. Please do let us know if there is anything we can do to make your next stay even better. We hope that you will give us a chance to make your stay just perfect! Thanks again.Sincerely,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites Elk Grove

Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

Dear Guest, Thank you for staying with us & great rating. We will be sharing your comments with our staff. It's always great to motivate their hard efforts. We hope to see you again on your next visit! Sincerely, Sophie Ramzan Front Office Manager Holiday Inn Express & Suites Elk Grove

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Vanessa,There is only one word to describe your feedback, EXCELLENT! We truly appreciate you taking the time to write us a great review. Our team was thrilled to read your comments. Thank you so much for the feedback and especially for choosing to stay with us time and time again. We hope to see you soon! Yours in hospitality,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites

Dear Monica,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services.We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Sophie RamzanHoliday Inn Express & SuitesElk Grove, Ca

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear MARI,Thank you so much for the feedback and especially for choosing to stay with us time and time again. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. We are very pleased that we reached our goal of delivering a superior level of service to you on your stay. We look forward to your next visit! Sincerely,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites Elk Grove

Dear Miracle,First thank you so much for choosing to stay with Holiday Inn Express. We appreciate your great rating. Please come back and stay with us in the future.Yours in hospitality,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites Elk Grove

Dear Victor,Thank you for staying with us.We have installed a new heater in the spa and are working on the heater to accommodate the heat needed for the spa.We hope to welcome you back again very soon!Sincerely,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites Elk Grove

Dear Zoe,Thank you for staying with us.We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!Sincerely,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites

Dear Venessa,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Sincerely,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites Elk Grove

Dear Megan,There is only one word to describe your feedback, EXCELLENT! We truly appreciate you taking the time to write us a great review. Our team was thrilled to read your comments. Thank you so much for the feedback and especially for choosing to stay with us time and time again. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. We are very pleased that we reached our goal of delivering a superior level of service to you on your stay. We look forward to your next visit! Sincerely,Sophie Ramzan General ManagerHoliday Inn Express & Suites Elk Grove

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Leticia,Thank you for staying with us and the good rating.We appreciate your feedback and suggestions.We hope to welcome you back again very soon!Sincerely,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites Elk Grove

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Yanny,Thank you for staying with us and the great rating.We appreciate your feedback and suggestions.We hope to welcome you back again very soon!Sincerely,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites Elk Grove

I’m glad that our staff made your experience great. Thank you for the 5 star review, hope we can serve you again in the nearest future

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Thank you very much for your feedback! I am glad that you enjoyed the stay. We appreciate your business and we hope to serve you again in the future

Thank you very much for your feedback! I am glad that you enjoyed the stay. We appreciate your business and we hope to serve you again in the future

Thank you very much for your feedback! I am glad that you enjoyed the stay. We appreciate your business and we hope to serve you again in the future

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

I’m glad that our staff made your experience great. Thank you for the 10 star review, hope we can serve you again in the nearest future

I’m glad that our staff made your experience great. Thank you for the 5 star review, hope we can serve you again in the nearest future

I’m glad that our staff made your experience great. Thank you for the 5 star review, hope we can serve you again in the nearest future

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Thank you for taking the time to tell us about your experience at Holiday Inn Express ELK GROVE WEST I-5.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 9164784000 or hiexelkgrovegsa1@gmail.com.

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

I’m glad that our staff made your experience great. Thank you for the 5 star review, hope we can serve you again in the nearest future

I’m glad that our staff made your experience great. Thank you for the 4/5 star review, hope we can serve you again in the nearest future

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Thank you for taking the time to tell us about your experience at Holiday Inn Express ELK GROVE WEST I-5.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

We sincerely apologize that your experience did not meet your expectations or our standards regarding Late cancelation policy. Thank you for your feedback

Thank you for taking the time to tell us about your experience at Holiday Inn Express ELK GROVE WEST I-5.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

Thank you for taking the time to tell us about your experience at Holiday Inn Express ELK GROVE WEST I-5.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

I’m glad that our staff made your experience great. Thank you for the 4/5 star review, hope we can serve you again in the nearest future

Thank you for bringing this issue to our attention. We will work with our staff to solve it as soon as possible, Feedback like yours help us improve our service. Thank you for the feedback and please give us a chance to serve you better in your next visit.

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

We sincerely apologize that your experience did not meet your expectations or our standards. Thank you for your feedback.