Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. We hope you return in the not-too-distant future.

Thank you for taking you time to share your experience about your recent stay. We are reviewing your comments with our team as we continually work on improving our guest experience. We hope you will consider staying with us the future and allowing us to the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

Thank you for choosing our hotel during your recent visit to Sacramento. received your review and I have noticed that we scored lower than we would like, and I was hoping that you can provide us with some specific feedback regarding where we came up short. Our goal is to provide our guests with a memorable experience and your feedback will help us improve and learn.

Thank you for choosing our hotel during your recent visit to Sacramento. I wanted to extend my apologies, as I was concerned to see that you had issues with your stay. We strive to provide our guests with a seamless stay, and I cannot apologize enough that we were unable to do so for you. I have shared your feedback with our entire team so that we may learn and improve. Again, we apologize for the inconveniences that you experienced, and we hope that you will allow us an opportunity to serve you again.

Thank you for choosing our hotel during your recent visit to Sacramento. I wanted to extend my apologies, as I was concerned to see that you had issues with your stay. We strive to provide our guests with a seamless stay, and I cannot apologize enough that we were unable to do so for you. I have shared your feedback with our entire team so that we may learn and improve. Again, we apologize for the inconveniences that you experienced, and we hope that you will allow us an opportunity to serve you again.

Thank you for choosing our hotel during your recent visit to Sacramento. received your review and I have noticed that we scored lower than we would like, and I was hoping that you can provide us with some specific feedback regarding where we came up short. Our goal is to provide our guests with a memorable experience and your feedback will help us improve and learn.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

Hi Lauren,Thank you for sharing your feedback and overall experience with us. We are still working thru the small quirks of renovations and will certainly work on your concerns with our team. Please accept our sincere apologies and hope we can do better in the future if you give us another opportunity.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Hello Sukhdeep,Thank you for sharing concerns and experience with us. I will be sharing your feedback with our team to challenge us to do better.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Hello Sigrid,Im sorry that your stay did not go as planned and that you had some issues with the staff ans well as some other areas of the hotel. I will reveiw these with the team so that we can strive to do better.Our hotel policy is that we do secure an "authorization" for any incidentals during your stay but once you check out that authorization is released. Some banks take longer than others unfortunately and we do not have control over that. We can understand the frustration with this since all industries do it and it can add up. Getting Gas, Restaurants and Car Rental agency all authorize and depending on your bank could take a little shorter or longer. Thank you again Sigrid for voicing your concerns. Please know we will use this to train our team and help us become better.

Hello Beth,On behalf of our team here at the Doubletree, I am so sorry you did not have a great stay. Please rest assured I have sent your feedback to our maintenance team and will do our best to get this resolved for any future guests that stay with us. Thank you for letting us know about your challenges. We appreciate it.

Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

Hi Bryant, Thank you for the great rating. We appreciate it. I requested the team take a look at the AC. Thank you for letting us know.

Hello Chunyu,I am so sorry that the hotel was not to your liking. It is never our intention to have any guest experience issues when they stay with us so we really appreciate you letting us know what we can do to improve. WE will definitely challenge ourselves and work on this ASAP.

Hello Yessenia! Thank you so much for your review! Hopefully you can come visit us again soon!

Yeay!!! Thanks Elaine for the 5 out of 5! We appreciate you and taking the time to rank and review us. We hope you can stay with us again!

Hi Julie! Thank you for taking the time to rank us! Hopefully we can take care of you again when you are back in town.

Wow a 5!!! Thanks RicgES! We appreciate it! Hope you can come back and stay with us again soon!

Awe! Thanks Linda! Not only for ranking us but letting us know that our team was very helpful. We will definitely let the team know! Have a wonderful day! Come see us again please!

Hello Carlos!Thank you for your kind review even with the unexpected surprise. We do have a third party company come regularly to the property to help prevent issues like this and am glad that even with this hiccup you had a decent stay. Thank you so much for letting us know and we will reach out to our Pest company to focus in that area their next visit. Thanks again for giving us your feedback.

5 out of 5!!! Thank you so much Dakota!!! We appreciate it! We will share this with our staff! Hope you can come back again soon!

Hi Tatiana! Thank you for the solid 4 out of 5! We will take it! Hope you can come back again soon!

Nannette,Thank you so much for the wonderful review and rating. We are so happy you enjoyed your stay! I hope you can stay with us again soon!

Ingrid,Thank you for letting us know about your most recent experience with our team and hotel. We are always working on ways to improve. Our sincere apologies you were unable to enjoy your stay with us. We will challenge ourselves to work even harder and hope you can give us another opportunity soon!

Thank you Sarahi for the 5 out of 5 rating! We appreciate you taking the time to share this as well letting us take care of you. Hope you can come back again soon!

Hi Marden!!!Thank you so much for the exceptional rating and review! Yes, our hotel is a beast! You will definitely be able to close out your exercise ring when you stay with us! Have a great day and thank you for staying with us. We hope you can come back again soon!

Thank you Joseph for the 4 out of 5 rating! We appreciate all feedback and yours was nice to read that you enjoyed your stay in our newly renovated hotel. We hope you can stay with us again in the near future!

Thank you so much Adonishia! We appreciate the 5 out of 5! We strive to get it right with all of our guests and really appreciate you taking the time to share that you had a great stay!

Hello Vanessa! Thank you for your feedback. We hope next time we can earn a five! Have a great day!

Hello Vanessa,Thank you for your review and letting us know what your experience was like. We are finalizing our renovation (mostly exterior). I can completely understand why you would not be happy if the AC in your room was not working and how frustrating it would have been that no one could fix the issue during your stay. Please know that I have shared your experience with our Maintenance Team and they will work on getting this taken care of. I hope you will give us another opportunity in the future. On behalf of the team we are so sorry you encountered this issue and hoping we can make it us to you on your return.