I made the reservation for 4 people... when we arrived there were no sheets for the sofa bed... we went to the front desk and they only had fitted sheets, no regular sheet and no blankets.
Next morning I had to call again since there were only 2 towels (again, the reservation was for 4 people). They were supposed to bring two additional towels... they never came
Finally, the bathroom was not well cleaned
Not sure why this hotel has so good reviews