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Opiniones sobre Rocklin Park Hotel

3 out of 5
Rocklin Park Hotel
5450 China Garden Rd, Rocklin, CA

Opiniones

6,0
Evaluación: 10 - Excelente. 233 de 1000 opiniones" "
Evaluación: 8 - Bueno. 173 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 162 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 170 de 1000 opiniones" "
Evaluación: 2 - Terrible. 262 de 1000 opiniones" "

6,0/10

Limpieza

6,6/10

Personal y atención

5,6/10

Servicios

5,8/10

Estado de la propiedad e instalaciones

6,0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Guadalupe

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Erica

Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Carlos

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No tienen nada
Se hospedó 1 noche en julio de 2023
Respuesta de Kayla el 4 ago. 2023
Thank you for staying with us, we appreciate you business and feedback. We are constantly working hard to improve, we hope you would reconsider and stay with us again.Rocklin Park Hotel

10/10 Excelente

Linda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Acorde con el precio no mucho lujo pero cómodo para dormir. Solo fue una noche pero volveremos
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Management el 29 mar. 2023
We are glad you had a great experience during your stay. We appreciate your feedback. Thank you for choosing Rocklin Park Hotel.

2/10 Terrible

Gabriela

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
El cuarto sucio y me dieron un cuarto de una cama cuando llo pedí cuarto de 2 camas pésimo 😡😡😡😡
Se hospedó 1 noche en septiembre de 2022

2/10 Terrible

Emanuel, San Francisco

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No lo recomiendo muy sucio Realmente
Se hospedó 1 noche en noviembre de 2020

8/10 Bueno

Hyacinth

Le gustó: Limpieza
There are minor shortcomings
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Glen

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Friendly staff. Very clean property. Quiet atmosphere. Great breakfast.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Nick, Dayton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

edna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very beautiful grounds and great breakfast
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Carol

Viajó con su pareja
No le gustó: Servicios
Property did not look clean. I felt sorry for staff - they didn’t have enough staff. They even ran out of coffee at breakfast.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Amanda E

Viajó con su familia y niños pequeños
No le gustó: Personal y atención
One hour after checking in a staff member walked into our room startling my child and quickly walked out with no explanation as to why she walked in. She then called to my room and asked “Who is this? May I have your last name?” I gave her my last name and told her I have my receipt and checked in an hour ago. She said “ok, thank you” and hung up. She then deactivated our keycard. We noticed when my husband left the room to grab us some dinner and he no longer had access to our room. We had to go back to the front desk to get this cleared in which she openly admitted she deactivated our room keycard even after she spoke with me because she did not remember our room being booked. Our second night, our keycard was deactivated again and we had to go back to to speak to the front desk. The young man at the desk was rude as he verified why the card was deactivated. Our two night stay was not worth the $425 we paid.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Cynthia

Le gustó: Limpieza, personal y atención
Love the property needs to be updated, but all in all the staff was very kind and very considerate
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Trevor

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Alia or monique

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Vlean
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Anamaria

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Derek

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Amanda

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

thomas

Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Rachel

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
At first glance this looks like a cute hotel but it is swarming with homeless, drug addicts and their dogs! Im pretty sure the staff were in on the problems. And if it couldnt get any worse, the coffee was undrinkable. Ugh
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Samantha

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Do not stay here, sketchy property. I checked in and checked right out with no hesitation

2/10 Terrible

Allison

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

karen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was clean

6/10 Aceptable

Tracie

Le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jessica

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had the jacuzzi tub in my room which was very nice
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Bryan

Se hospedó 7 noches en febrero de 2024

8/10 Bueno

ROSA, Tracy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We stayed at this location this weekend and it was nice to have plenty of parking. the hotel was nice.
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Hannah

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
During our stay, our key cards to our room stopped working three times in two days. We had to go to the front desk each time to have them re-key the cards. The floors are hardwood, which I’d expected to be clean, yet after 10 minutes of unpacking with no shoes on, my socks were practically black from the dirt in the floor. The pool & spa were “closed for maintenance,” which would have been good to know BEFORE choosing this place in my search of pool & hot tub included hotels. I decided to take a hot bath instead and was greeted with hair in the bathtub, and a stained shower curtain with no liner - the floor was flooded after every shower. The shower head was more like a hose. We called the front desk for some more towels, and no one came with them after an hour. By then, we’d left and came back. Still no towels. We went up front to ask for them, and the lady said “Good luck!” before presenting “the last two towels.” There was no microwave in the “Deluxe King” room, which was a huge disappointment. I could go on about the poor and unprofessional demeanor of the staff, but I’ll end this here.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

edna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 14 feb. 2024
We are happy to hear you enjoyed your stay and hope to see you again in the future. Thank you for choosing Rocklin Park Hotel.

6/10 Aceptable

Esmeralda

Viajó por negocios
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 14 feb. 2024
We appreciate your feedback, thank you for choosing Rocklin Park Hotel.

2/10 Terrible

Delton

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hard to find staff, even at the front desk. After arriving they tried to add a $25 a night fee for or small dog. The room was super dirty, floors were sticky, drawers were extremely filthy, handle fell of the bathroom sink. Sheets appeared to have been cleaned but they were stained. We did stay one night but just couldn’t do a second night in such a nasty place. Parking lot was unkept with trash and broken glass. No one would come to the front desk for our checkout. At one point, the front desk worker had a huge dog that was off leash in the hotel charge us, it may have been friendly but you don’t know that as a customer just walking in. Completely unacceptable!!
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Management el 5 feb. 2024
We apologize for the inconveniences you experienced during your stay with us. We are promptly addressing your concerns at this time. Thank you.

6/10 Aceptable

Denise

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Management el 14 feb. 2024
Thank you for your feedback. Please let us know how we may improve. We strive in providing great customer service.

4/10 Mediocre

Kent

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not impressed at all
Se hospedó 5 noches en enero de 2024
Respuesta de Hotel Management el 5 feb. 2024
We are sorry to hear your stay did not go so well. Please let us know how we may improve. We strive in providing great customer service to all of our guests.

8/10 Bueno

Dawn

Quiet comfy bed
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 29 ene. 2024
We are glad to hear you enjoyed your stay and hope to see you again in the future. Thank you for choosing Rocklin Park Hotel.

8/10 Bueno

Nha

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 22 ene. 2024
We are happy to hear you enjoyed your stay with us an hope to see you again in the future. Thank you for choosing Rocklin Park Hotel for your lodging needs.

8/10 Bueno

Scott

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 20 ene. 2024
We are glad to year you enjoyed your stay with us. We hope to see you again in the future. Thank you for choosing Rocklin Park Hotel!

2/10 Terrible

Chris

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Don’t stay at this hotel
Even though the room looked okay at first, The room was very cold upon entry and we found other problems as well. Overall cleanliness was awful, garbage can was full with garbage on the ground, sheets were not clean, found a bandaid and lighter on the ground and no bathing towels were in the room. We do not advise staying here.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 20 ene. 2024
We are sorry to hear your stay did not go so well. We are promptly addressing some of the concerns you experienced during your stay. We apologize for the inconvenience.

2/10 Terrible

robert

No le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 11 ene. 2024
We are sorry to hear you did not have the best experience during your stay. Please let us know how we may improve. We strive in providing all of our guests with great customer service.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 11 ene. 2024
We are happy to hear you enjoyed your stay and hope to see you again in the future. Thank you for choosing Rocklin Park Hotel.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management el 11 ene. 2024
We are happy to hear you enjoyed your stay and hope to see you again in the future. Thank you for choosing Rocklin Park Hotel.

10/10 Excelente

jonathan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Place is nice
Place is so nice I always stay here when I'm in the area.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 7 ene. 2024
We are happy to hear you enjoyed your stay with us and look forward to your next visit. Thank you for choosing Rocklin Park Hotel.

4/10 Mediocre

Matt

Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Limpieza
Spring for a holiday inn
Check in was fine, the issues were once we got into the room. The floor was sticky, likely from being mopped excessively. There were food crumbs in the bathroom and a ladybug kept us company all night. The bed was comfy but with the other issues, I can’t say we’ll ever stay here again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 31 ene. 2024
We are sorry to hear your stay did not go as planned. We will be looking into the issue you experienced during your stay.

4/10 Mediocre

Kellie

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 29 dic. 2023
We are sorry to hear your stay did not go so well. Please let us know how we may improve. We strive in providing our guests with great customer service. Thank you.

2/10 Terrible

Whitney

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Rooms were dirty, like literally not cleaned before check in. Ended up not staying at all because we were too grossed out. Hotel is also dated. It’s a shame because from the outside it looks nice and it’s in a decent area. I had read the reviews before hand and was already hesitant to stay, but it was so close to family we were visiting I decided to book for the convenience of it. Beware.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 28 dic. 2023
We apologize for any inconvenience you experienced and are currently looking into your concerns. Thank you.

10/10 Excelente

TRANELL

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
COFFEE POT REQUEST IN ROOM 😁
Only issue, would still be nice to have a small coffee pot in the room in stead of having having to go out of the room to just get coffee. Other than that, it was very nice.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 25 dic. 2023
We are happy to hear you enjoyed your stay with us. All of our standard rooms do not contain coffee pots. However, all of our other rooms do. We always provide fresh coffee in our lobby. We appreciate your feedback and hope to see you again in the future. Thank you for choosing Rocklin Park Hotel.

10/10 Excelente

Heather

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 23 dic. 2023
We are happy to hear you enjoyed your stay and hope to see you again in the future. Thank you for choosing Rocklin Park Hotel.

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 23 dic. 2023
We appreciate your response and hope to see you again in the future. Thank you for choosing Rocklin Park Hotel.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This was how the room was and the air didn't work. And they seamed not to care!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 20 dic. 2023
We are sorry to hear that your experience was not up to par and are currently addressing the concern you experienced. Thank you.

2/10 Terrible

Lisa

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Management el 13 dic. 2023
We are sorry to hear your stay did not go so well. Please provide us with feedback as to how we may improve. We strive in providing our guests with excellent customer service. Thank you.

10/10 Excelente

Faith

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I've stayed with this hotel many times as I go to events in the Sac area frequently and It's a nice hotel right off the freeway. It's quiet and clean, the rooms have a mini fridge, a nice wardrobe closet, and plug-in options for gaming consoles. The only thing I would recommend is getting a room on the 2nd floor since the first floor rooms are right by the lobby and people coming in/out can be noisy. Other than that, this is a truly a nice hotel for a great price and would recommend to anyone and everyone 👍
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 12 dic. 2023
We appreciate your feedback. We hope to see you again in the future. Thank you for Choosing Rocklin Park Hotel.