Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 88 de 108 opiniones" "
10 - Excelente
88
Evaluación: 8 - Bueno. 12 de 108 opiniones" "
8 - Bueno
12
Evaluación: 6 - Aceptable. 4 de 108 opiniones" "
6 - Aceptable
4
Evaluación: 4 - Mediocre. 0 de 108 opiniones" "
4 - Mediocre
0
Evaluación: 2 - Terrible. 4 de 108 opiniones" "
2 - Terrible
4
9,8/10
Limpieza
9,6/10
Personal y atención
9,4/10
Servicios
9,6/10
Estado de la propiedad e instalaciones
9,4/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Taoufik
20 ago. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Taoufik
Se hospedó 2 noches en agosto de 2022
Respuesta de Nguyen Thu Yen (Ms.) el 22 ago. 2022
Dear Our Valued Guest,It is our pleasure to receive such a great review from you. Your positive feedback will be a great source of encouragement that will definitely be shared to the whole Silk Path team.We all hope we will have another opportunity to welcome you back soon.Sincerely,
8/10 Bueno
choi
5 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
choi
Se hospedó 3 noches en marzo de 2024
Respuesta de The Silk Path Hotel Team el 6 may. 2024
Dear Choi,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,Silk Path Grand Sapa Resort & Spa
10/10 Excelente
Maribel
Viajó con su familia
28 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful facility. Wonderful stay
Maribel
Se hospedó 2 noches en febrero de 2024
Respuesta de The Silk Path Hotel Team el 4 may. 2024
Dear Maribel,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,Silk Path Grand Hue Hotel
10/10 Excelente
Chibuzor macanthony
Viajó en grupo
22 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The cleanliness is top notch and location was so good up in the hills. I like there Italian restaurant too.. very nice place to chill
Chibuzor macanthony
Se hospedó 1 noche en abril de 2024
Respuesta de The Silk Path Hotel Team el 23 abr. 2024
Dear Chibuzor,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,The Silk Path Hotel Team
6/10 Aceptable
An, Granville
Viajó en grupo
18 abr. 2024
Le gustó: Personal y atención
The rooms are relatively spacious, but has no insect or mosquito screen, so need to keep your windows closed. No lifts in the hotel so be weary if you have big suitcases to carry up the stairs
An
Se hospedó 3 noches en abril de 2024
Respuesta de The Silk Path Hotel Team el 4 may. 2024
Dear An,Thank you for your feedback. We're glad to hear you found the rooms spacious. We apologize for any inconvenience regarding the lack of insect or mosquito screens on the windows. We'll take this into consideration for future improvements. Additionally, we appreciate your note about the absence of lifts; we understand this can be challenging for guests with heavy luggage and will strive to assist wherever possible. However, there is a misunderstood, we have the elevator in the hotel. We hope you enjoyed your stay otherwise and look forward to welcoming you again in the future.Best Regards!
10/10 Excelente
Robert
Viajó con su pareja
17 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice play to stay. Just outside of the town center but close enough by complimentary shuttle to offer the best of both worlds.
Robert
Se hospedó 4 noches en abril de 2024
Respuesta de The Silk Path Hotel Team el 19 abr. 2024
Dear Robert,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!The Silk Path Hotel Team,
8/10 Bueno
Mark
Viajó en grupo
9 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
High quality, excellent service, nice breakfast. My room was a bit warm -- other than that the facilities were also excellent.
Mark
Se hospedó 1 noche en abril de 2024
Respuesta de Nguyen Thu Yen el 10 abr. 2024
Thank you for your feedback! We're thrilled to hear that you enjoyed our high-quality service and appreciated our nice breakfast offerings. We're sorry to hear about the temperature in your room, and we'll definitely look into addressing that to ensure a comfortable stay for all our guests. We're delighted that you found our facilities excellent overall, and we hope to welcome you back again soon for another enjoyable experience. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know.
8/10 Bueno
Chloe
6 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really nice property with fantastic views. Excellent breakfast with a wide variety of options. This is a quiet hotel away from the hustle and bustle of the main town. Would stay here again.
Chloe
Se hospedó 2 noches en abril de 2024
Respuesta de Nguyen Thu Yen el 8 abr. 2024
Dear Ms ChloeIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
8/10 Bueno
Daniel
4 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is definitely a luxury hotel, we were very comfortable and could definitely relax. It does raise concerns staying in a place this fancy when local community/villages don't benefit that much from tourism (they try sell little gimicy things that for the most part you don't want).
Would be great to see a bit more benefit to the villages and community.
Daniel
Respuesta de Nguyen Thu Yen el 5 mar. 2024
Dear our valued guest.It is our pleasure to receive such a great review from you, and to read that our staff as well as the customer services provided, facilities, breakfast selection and location met your expectations. Your positive feedback will be a great source of encouragement that will definitely be shared to the whole Silk Path team.We all hope we will have another opportunity to welcome you back soon.Sincerely,
10/10 Excelente
David
Viajó en grupo
1 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful resort and quite
David
Se hospedó 3 noches en febrero de 2024
Respuesta de Nguyen Thu Yen el 1 mar. 2024
Dear our valued guest.We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa .The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,
10/10 Excelente
Patrick
Viajó en grupo
29 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service
Patrick
Se hospedó 3 noches en febrero de 2024
Respuesta de Nguyen Thu Yen el 1 mar. 2024
Dear our valued guest.We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa .The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,
10/10 Excelente
chiew fong
26 ene. 2024
chiew fong
Se hospedó 3 noches en enero de 2024
Respuesta de Nguyen Thu Yen el 15 feb. 2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa
10/10 Excelente
sinthavath
8 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
sinthavath
Se hospedó 1 noche en enero de 2024
Respuesta de Nguyen Thu Yen el 15 feb. 2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa
10/10 Excelente
Lyouthsim
Viajó con su familia
5 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The resort is beautiful and clean. The staff were very friendly, accommodating and we're very helpful in helping book tours and transportation. They also provide free transportation to the town center. Highly recommended!
Lyouthsim
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nguyen Thu Yen el 15 feb. 2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa
10/10 Excelente
hyunju
Viajó con su familia
30 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
hyunju
Se hospedó 3 noches en diciembre de 2023
Respuesta de Nguyen Thu Yen el 15 feb. 2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa
10/10 Excelente
Nethaniel
28 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nethaniel
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nguyen Thu Yen el 15 feb. 2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa
10/10 Excelente
HUONG
27 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
HUONG
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nguyen Thu Yen el 15 feb. 2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa
8/10 Bueno
Lee
15 dic. 2023
Lee
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nguyen Thu Yen el 15 feb. 2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa
10/10 Excelente
OFFER
Viajó con su pareja
2 nov. 2023
Le gustó: Limpieza, personal y atención
Super nice and well-designed excellent room highly recommend it
OFFER
Se hospedó 2 noches en octubre de 2023
Respuesta de Nguyen Thu Yen el 3 nov. 2023
Dear our valued guest,It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
10/10 Excelente
Weiting
31 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great staff!
Nora from the reception is so nice and helpful!
Weiting
Se hospedó 1 noche en octubre de 2023
Respuesta de Nguyen Thu Yen el 2 nov. 2023
Dear Mr Weiting,We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa .The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely
10/10 Excelente
HWI JIN
Viajó con su familia
28 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
숙박
SAPA에서 여행을 더욱 풍성하게 채워준 호텔의 시설들과 친절한 직원들의 응대는 제게 깊은 감명을 주었습니다.
Sapa에서 호텔을 찾고 계시다면 후회없는 선택이 될것입니다.
또한 실내 수영장도 무료로 잘 관리되고 있었으며, 접근성도 시내에서 택시를 타면 매우 저렴하고, 중심가인 성당앞에서 매시 15분경에 호텔로 가는 전동셔틀버스가 있으니 참고바랍니다.
HWI JIN
Se hospedó 3 noches en octubre de 2023
Respuesta de Nguyen Thu Yen el 30 oct. 2023
Dear Mr., / Ms., HWI JINIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
10/10 Excelente
Atif
25 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Staying in the hotel is a joy . Room is super clean and the place is breathtaking.
Atif
Se hospedó 2 noches en octubre de 2023
Respuesta de Nguyen Thu Yen el 27 oct. 2023
Dear our valued guestWe want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa.The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,
10/10 Excelente
KYURYANG
18 oct. 2023
KYURYANG
Se hospedó 2 noches en octubre de 2023
Respuesta de Nguyen Thu Yen el 19 oct. 2023
Dear Mr.,/ Mrs Kyuryang,We would like to express our sincere thanks to you for sharing your kind feedback regarding your recent stay at Silk Path Grand Sapa Hotel & Spa We are glad to read that you had a memorable stay and you enjoyed our facilities and food. At Silk Path, what we aim for is the satisfaction of our customers, and it is a delight that you were happy with the services provided by our caring staff. Your warm words will be shared with the team, as it is a great source of motivation. The Silk Path team sincerely looks forward to your return in the future.Best regards,
10/10 Excelente
DAE SHIK
9 oct. 2023
DAE SHIK
Se hospedó 2 noches en octubre de 2023
Respuesta de Nguyen Thu Yen el 16 oct. 2023
Dear DAE SHIK,We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,
10/10 Excelente
Amir
Viajó con su familia
6 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We very liked the breakfast and the room design, view and facility.
Amir
Se hospedó 2 noches en septiembre de 2023
Respuesta de Nguyen Thu Yen el 28 sept. 2023
Dear our valued guest,It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
8/10 Bueno
Ricardo
Viajó con su familia
4 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful building, helpful and gentle staff. Gorgeus room,
Ricardo
Se hospedó 1 noche en julio de 2023
Respuesta de Nguyen Thu Yen el 6 jul. 2023
Dear RicardoIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
10/10 Excelente
Khanh
Viajó con su familia
15 jun. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful surrounding. Very clean facility. Excellent Customer Service. The breakfast buffet is delicious and well served.
Khanh
Se hospedó 2 noches en junio de 2023
Respuesta de Nguyen Thu Yen el 16 jun. 2023
Dear Mr., Khanh,It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
10/10 Excelente
Weiheng
6 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, first class services and food, very comfortable rooms and well-maintained facilities and atmosphere. Top notch
Weiheng
Se hospedó 3 noches en mayo de 2023
Respuesta de Nguyen Thu Yen (Ms) el 7 jun. 2023
Dear M. WeihengThank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Nguyen Thu Yen (Ms.) E-commerce Manager
10/10 Excelente
Andy
Viajó con su pareja
19 abr. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel grounds are gorgeous and clean, maintained regularly. The rooms are large and clean. Staff is very attentive and friendly. One of the hotel staff reached out to me via Whatsapp and was so responsive with providing us transportation from the airport to the hotel and would arrange tours for us while we were there. Would definitely recommend a stay here and the views are gorgeous.
Andy
Respuesta de Nguyen Thu Yen (Ms) el 23 may. 2023
Dear Mr AndyIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
10/10 Excelente
Sonata
13 abr. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sonata
Se hospedó 1 noche en abril de 2023
Respuesta de Nguyen Thu Yen (Ms) el 23 may. 2023
Dear Mr Sonata,It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
6/10 Aceptable
Jose, Houston
9 abr. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This place is certainly extraordinary, but dead as a doornail. Most people stayed in town, probably because you don’t have to be shuttled to town. My suggestion is to stay in a homestay or hostel which is more lively than this place.
Jose
Se hospedó 3 noches en febrero de 2023
Respuesta de Nguyen Thu Yen (Ms) el 23 may. 2023
Dear Mr./ Mrs JoseIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
10/10 Excelente
Shingo
7 abr. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Shingo
Se hospedó 2 noches en marzo de 2023
Respuesta de Nguyen Thu Yen (Ms) el 23 may. 2023
Dear Mr.,/ Mrs ShingoIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
10/10 Excelente
Donald
28 mar. 2023
Donald
Se hospedó 2 noches en marzo de 2023
Respuesta de Nguyen Thu Yen (Ms) el 1 abr. 2023
Dear our valued guest!Thank you so much for your feedback at Silk Path Grand Resort & Spa Sapa!We are looking forward to welcoming you soon in the near future!Best regards,
10/10 Excelente
Kim
20 mar. 2023
Kim
Se hospedó 2 noches en marzo de 2023
Respuesta de Nguyen Thu Yen (Ms.) el 21 mar. 2023
Dear Our Valued Guest, It is our pleasure to receive such a great review from you. Your positive feedback will be a great source of encouragement that will definitely be shared to the whole Silk Path team. We all hope we will have another opportunity to welcome you back soon. Sincerely,
8/10 Bueno
hyeong mook
1 mar. 2023
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
hyeong mook
Se hospedó 5 noches en febrero de 2023
Respuesta de Nguyen Thu Yen (Ms) el 2 mar. 2023
Dear our valued guest,We would like to express our sincere thanks to you for sharing your warm words regarding your experience with us at Silk Path Grand Resort & Spa Sapa.It is a delight to know that our staff and the attentiveness in the details of our services met your expectations and made your stay memorable. The Silk Path team all looks forward to your return when we will strive to make your stay more enjoyable. Sincerely,
10/10 Excelente
Alan
Viajó con su pareja
28 ene. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The resort is nice and clean. The staff is exceptional. I don't write reviews very often, but I write this time for the staff's hospitality. The manager (Steven) set a good example for his staff. He is energetic, friendly and is very helpful to his customers. Breakfast offers many choices for both Westerners and Asians. The areas around the resort do not offer much, but a five-minute rider to the main drag in town is a good alternative.
Alan
Respuesta de Nguyen Thu Yen (Ms) el 31 ene. 2023
Dear Mr AlanIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa SapaWe are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
6/10 Aceptable
Ashish Brij Mohanlal
27 dic. 2022
Ashish Brij Mohanlal
10/10 Excelente
Cliente verificado
Viajó con su familia
26 dic. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best of the best hotel in Sapa
Professional and excellent services provided by Steve and Daniel. New and premium 5 stars hotel in Sapa
Cliente verificado
Se hospedó 1 noche en diciembre de 2022
Respuesta de Nguyen Thu Yen (Ms) el 27 dic. 2022
Dear our valued guest,It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
10/10 Excelente
Shaul
Viajó con su familia
24 dic. 2022
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The best stay in Vietnam!!!
Amazing hotel, service and desighn.
The spa is unforgettable!!!
Lovely stay high recommend.
Shaul
Se hospedó 3 noches en diciembre de 2022
Respuesta de Nguyen Thu Yen (Ms) el 27 dic. 2022
Dear Mr./ Mrs ShaulIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
10/10 Excelente
Mary
Viajó con su familia
23 dic. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the staffs, quit friendly and accommodating. Thanks for late check out. Beautiful property and garden. Planning to go again. Really luxurious hotel.
Mary
Se hospedó 1 noche en diciembre de 2022
Respuesta de Nguyen Thu Yen (Ms) el 23 dic. 2022
Dear Mary,We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,
10/10 Excelente
Kavisha
Viajó con su familia, Viajó en grupo
21 dic. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was clean and the staff was welcoming and took care of the guests well.
Kavisha
Respuesta de Nguyen Thu Yen (Ms) el 23 dic. 2022
Dear KavishaWe want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,
10/10 Excelente
shlomo
Viajó en grupo
29 oct. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good hotel to stay at sa pa
shlomo
Se hospedó 2 noches en octubre de 2022
Respuesta de Nguyen Thu Yen (Ms) el 31 oct. 2022
Dear our valued guests, We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa. The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to welcome you & family at our property and make your stay more enjoyable. Sincerely, Nguyen Thu Yen (Ms.) E-commerce Manager E : ecom.sp@silkpathhotel.com
8/10 Bueno
Ronald
23 sept. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ronald
Se hospedó 3 noches en septiembre de 2022
Respuesta de Nguyen Thu Yen (Ms) el 23 sept. 2022
Dear Mr., RonaldMany thanks for your kind feedback regarding your recent stay with us at Silk Path Grand Resort & Spa SapaWe are delighted to know that you had a pleasant stay with us. Our staff will be so happy and encouraged by your remarks.It would be our pleasure to host you at our hotel in the near future.Sincerely,
8/10 Bueno
GI BAEK
3 sept. 2022
GI BAEK
Se hospedó 2 noches en agosto de 2022
Respuesta de Nguyen Thu Yen (Ms.) el 5 sept. 2022
Dear Our Valued Guest,It is our pleasure to receive such a great review from you. Your positive feedback will be a great source of encouragement that will definitely be shared to the whole Silk Path team.We all hope we will have another opportunity to welcome you back soon.Sincerely,
10/10 Excelente
Ryan
14 jul. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel with AMAZING staff
Had a great stay here in Sapa. I cant comment on some of the other hotels in the area but everything here was great. The hotel common areas were well kept. The breakfast buffet was very nice. The one thing I missed was the lack of a bar area for happy hour to enjoy the sunset. But other than that was completely happy. The best part of the stay was the service. EVERYONE was very friendly and helpful. I injured my leg on a hike and the staff checked local hospitals to see if they had braces available and even drove me to a few pharmacies. The manager Steve was really nice and went above and beyond to make our stay as comfortable as possible. When I go back I'll definitely stay here.
Ryan
Se hospedó 3 noches en julio de 2022
Respuesta de Nguyen Thu Yen (Ms.) el 15 jul. 2022
Dear Mrs., Mr Ryan
It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.
We are glad to know that you two enjoyed the appointed room, customer services . Our colleagues and staff will be so happy and encouraged by your warm words.
Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable.
Sincerely,
Nguyen Thu Yen (Ms.)
E-commerce Sales
10/10 Excelente
Cliente verificado
Viajó en grupo
3 ene. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
清潔で高級感のある部屋で快適でした。
スタッフの対応も親切かつ丁寧でした。
Cliente verificado
Se hospedó 1 noche en diciembre de 2020
Respuesta de Nguyen Thu Yen - E-commerce Sales el 4 ene. 2021
Dear our Valued guest
It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.
We are glad to know that you two enjoyed the appointed room, customer services. Our colleagues and staff will be so happy and encouraged by your warm words.
Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable.
Sincerely,
10/10 Excelente
Cliente verificado
9 feb. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 2 noches en febrero de 2020
Respuesta de Nguyen Thu Yen (Ms.) el 10 feb. 2020
Dear Our valued guest
It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa sapa. Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
Nguyen Thu Yen
Assistant Manager E-commerce
10/10 Excelente
Cliente verificado
28 ene. 2020
Cliente verificado
Se hospedó 1 noche en enero de 2020
Respuesta de Nguyen Thu Yen Assistant Manager E-commerce el 30 ene. 2020
Dear Our valued guest
It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa sapa. Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
Nguyen Thu Yen
Assistant Manager E-commerce
10/10 Excelente
Larry, DC
Viajó en grupo
23 ene. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel is beautifully setup with the most wonderful staff! Everyone is extremely welcoming, friendly, and accommodating.
The rooms are cozy, comfortable, and the Mountain View’s are spectacular. We loved the balcony in our room!
The property is clean and well maintained with beautiful gardens/landscaping and it’s set in a quiet area close to the town center.
Larry
Se hospedó 5 noches en enero de 2020
Respuesta de E-commerce Sales el 23 ene. 2020
Dear Our valued guest
It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa sapa. Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
Nguyen Thu Yen
Assistant Manager E-commerce
10/10 Excelente
HAKSOO
Viajó en grupo
2 ene. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
최고의 호텔 in SA PA
고급스럽고 깔끔하다
다만 Grab 을 이용할 때 검색이 되지 않아 힘들었다
HAKSOO
Se hospedó 1 noche en diciembre de 2019
Respuesta de Nguyen Thu Yen - E-commerce Sales el 26 ene. 2020
Dear M. Haksoo,
Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Nguyen Thu Yen (Ms.) Assistant E-commerce Manager Silk Path Grand Resort & Spa Sapa