We have used Owners Direct for the past 2 years and found everything to be as described, so we were confident (especially with the posted reviews) that this would be no different. While the accomodation does at the rear have the uninterupted views over the marsh, is only a five minute walk to the beach, has white stuff hand soap, a coffee machine, wi-fi netflicks, the welcome pack etc, it doesn't come close to describing that it is in the middle of an estate that is a nightmare to get on to and off of in the summer due to day tripers using the estate for free parking, it also doesn't tell you of it's close proximity to Pontins, which has it's trucks out early each morning persumably cleaning up from the night before, you can view the Pontins accomodation as you enter the front of the property, but for me it was the lack of cleaning that was the most important error, no amount of nice extra's can make up for mugs and plates that still had the remains of someone elses drink and food, a worksurface that had remains of food on it, a bedroom that clealy had not been vacumed as there was a used glass on the floor under the bed and plastic wrapping under the chest of drawers( I did leave it there). Someones clothes in the chest of drawets,surely these things should be checked and undertaken by the people the owner clearly trusts to do on their behalf.There are cobwebs in corners and dust that has been there sometime on tops of pictures, the house smelt stale when we arrived. Lastly the front garden is really overgorwn to the point that you cannot get to the door without catching on the foilage/weeds.