Bañera de hidromasaje exterior

Opiniones sobre Koura Lodge

5 out of 5
Koura Lodge
209 Kawaha Point Road, Kawaha Point, Rotorua

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 73 de 88 opiniones" "
Evaluación: 8 - Bueno. 10 de 88 opiniones" "
Evaluación: 6 - Aceptable. 2 de 88 opiniones" "
Evaluación: 4 - Mediocre. 1 de 88 opiniones" "
Evaluación: 2 - Terrible. 2 de 88 opiniones" "

9,6/10

Limpieza

9,8/10

Personal y atención

9,4/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

chris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Exceptional stuff and attention to detail
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Sarah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such a wonderful stay!! It is so beautiful and relaxing!!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Rick

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lake front setting, nice breakfast
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Rick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de koura lodge management el 17 mar. 2024
Thank you so much for your glowing review and perfect score! We're thrilled to hear that you had such a fantastic experience during your stay at Koura lodge. Your satisfaction is our top priority, and it's incredibly rewarding to know that we were able to meet and exceed your expectations in every aspect of your stay.We truly appreciate your recognition of our efforts to provide outstanding service, maintain cleanliness, and offer convenient facilities for our guests. It was our pleasure to ensure that you had a comfortable and enjoyable time with us.Thank you once again for choosing Koura lodge. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.

10/10 Excelente

Becky

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We absolutely loved Koura Lodge, the views are breathtaking and the owners really friendly. Rooms are a little dated if you're comparing to inner city 5 star hotels, but it didn't bother us at all as it's what's outside the windows that captured our attention! Would recommend to anyone and would love to return.
Se hospedó 3 noches en febrero de 2024
Respuesta de koura lodge management el 17 mar. 2024
Thank you so much for your glowing review of Koura Lodge! We're thrilled to hear that you had such a wonderful experience with us and that you found the views to be breathtaking. Our location by the lake is indeed something special, and we're delighted that it captured your attention.We're also grateful for your kind words about our friendly owners. Providing a warm and welcoming atmosphere for our guests is always our priority, and we're pleased to hear that you felt well taken care of during your stay.While we understand that our rooms may have a more traditional feel compared to inner city 5-star hotels, we're glad to hear that this didn't detract from your overall enjoyment. As you mentioned, it's often the natural beauty outside the windows that truly makes Koura Lodge special.Thank you for recommending us to others, and we would be absolutely delighted to welcome you back for another memorable stay in the future. Please don't hesitate to reach out if there's anything we can assist you with in the meantime.

2/10 Terrible

Douglas, Golden

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
They had a water problem and placed us in an upgraded hotel called the Black Swan. Staff was wonderful and cooked me breakfast while waiting to accompany us to the Black Swan. Felt bad for them but the were wonderful and paid the $300 difference in the hotels.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Angela, Edmonton

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We spent three nights at Koura Lodge. Its location is away from the busy area. It is quiet, luxurious and clean. Ideal for couples, friends, adult family members. The owner is very attentive and welcoming.
Se hospedó 3 noches en enero de 2024
Respuesta de Arun el 31 ene. 2024
Thank you for sharing your wonderful experience at Koura Lodge! We're delighted to hear that you enjoyed our quiet and luxurious location, which provides an ideal haven for couples, friends, and adult family members. We pride ourselves on maintaining a high standard of cleanliness, and it's great to hear that it stood out to you during your stay. We genuinely appreciate your kind words about our attentive owner.At Koura Lodge, guest satisfaction is our top priority, and we're thrilled that we were able to provide you with a memorable experience. We look forward to welcoming you back in the future!

10/10 Excelente

Christopher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
On the waterfront.
What a lovely find. Right on lake Rotorua with a private beach and jetty, this was an exceptional, though short, stay. Our host was charming. Fantastic breakfast and a great nights sleep in a very comfortable bed. In places, the property looked a little tired but overall, a real treat.
Se hospedó 1 noche en enero de 2024
Respuesta de Arun el 31 ene. 2024
Thank you for taking the time to share your experience at Koura Lodge! We're delighted to hear that you found us to be a lovely find and that you enjoyed our exceptional location right on Lake Rotorua, complete with a private beach and jetty. It's wonderful to know that you had a great night's sleep in our comfortable beds and enjoyed a fantastic breakfast to start your day.We appreciate your feedback regarding certain areas of the property looking a little tired. We constantly strive to maintain and improve our facilities, and we take your comments on board to enhance the overall experience for our guests.Thank you once again for choosing Koura Lodge, and we hope to have the pleasure of welcoming you back for another memorable stay in the future!

10/10 Excelente

yoko

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de koura lodge management el 1 feb. 2024
Thank you for you review and happy to hear that you have enjoyed your stay with us

10/10 Excelente

Nikhil

Se hospedó 1 noche en diciembre de 2023
Respuesta de koura lodge management el 1 feb. 2024
Thank you for you review and happy to hear that you have enjoyed your stay with us

10/10 Excelente

Steve

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is a real gem! Beautiful grounds, comfortable rooms, and the staff is absolutely fantastic. They did everything to make our stay relaxing and worry free. The sunrises from our porch were spectacular and the private beach is like a little slice of heaven. I would absolutely recommend this hotel and stay here again in a heartbeat. On a scale of 1-10, I give them an 11!!
Se hospedó 2 noches en noviembre de 2023
Respuesta de koura lodge management el 17 mar. 2024
Thank you immensely for your glowing review of Koura Lodge! We're thrilled to hear that you found our hotel to be a real gem and that you had such a fantastic experience during your stay.It's wonderful to know that you enjoyed the beautiful grounds, comfortable rooms, and spectacular sunrises from your porch. Providing a serene and picturesque environment for our guests to relax and unwind is something we take great pride in.We're delighted that our staff went above and beyond to ensure your stay was relaxing and worry-free. Your satisfaction is our top priority, and we're thrilled that their efforts made a positive impact on your experience.We couldn't agree more about our private beach being a little slice of heaven, and we're delighted that you were able to enjoy it during your stay.Thank you for recommending Koura Lodge to others, and we would be absolutely thrilled to welcome you back for another memorable stay. Your kind words mean the world to us, and we're grateful for the opportunity to have hosted you.

10/10 Excelente

georges

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
étape parfaite 👍
Reçu par un couple indien et philippin absolument adorable l’emplacement parfait séjour très très agréable
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Christina, Riverside

Se hospedó 2 noches en octubre de 2023
Respuesta de koura lodge management el 17 mar. 2024
Thank you so much for taking the time to share your wonderful feedback about your stay at Koura Lodge! We're thrilled to receive a perfect 5 out of 5 It's fantastic to hear that you had such a positive experience during your time with us. We're delighted that you found our accommodations and amenities to your liking, and we're especially pleased that our staff contributed to making your stay enjoyable.Your satisfaction is our top priority, and we're grateful for your recognition of our efforts. Thank you for choosing Koura Lodge, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.

10/10 Excelente

Seema

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic property.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Kin Leung

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Harium

Viajó con su pareja
Le gustó: Servicios
What an amazing find. The staff was sooo friendly and helpful. The view was wonderful.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Stephanie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amazing location, peaceful even when you don't luck out and have the whole place to yourself. Lovely breakfast (way more than I was expecting) and really great staff. Helpful and friendly. Had an amazing stay, and already recommending it to friends.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Kim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en julio de 2023

10/10 Excelente

LE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Just a lovely place for a couple of nights to get away!
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Denis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great on lake location with nice views.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Dominic

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Tanvi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We loved the property but would have liked more dining options on site since it’s distant from town
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Matahiarii

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Formidable place secluded yet conveniently located near most attractions of Rotorua. The highlights of our short stay include the sauna and spa near the lake and our breakfast near the fireplace. We will definitely come back to Koura lodge and stay longer.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Carol

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Peaceful Lakeside Oasis
The lodge faces Rotorua Lake and is a stunning setting. Each day, you see black swans and ducks swimming in the lake. We stayed in Room 1, with perhaps the best lake view and nice porch facing the lake. The room is a little rustic, but clean and decent storage. Marlene (receptionist) was extremely helpful with our late check-in and dinner reservation. Great Breakfast in am.
Se hospedó 2 noches en marzo de 2023

4/10 Mediocre

Pam

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Shawn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent place to stay. Extremely clean and well looked after. Very kind staff who do a great job.

10/10 Excelente

Lauren

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything about Koura Lodge was exceptional. The hospitality, the views, the breakfast, the room and the location were amazing! I highly recommend staying here.

10/10 Excelente

Wong

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Michele

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Spacious, quiet. Beautiful views. Very friendly staff. Personal touches
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Cynthia

Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Jordan

Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Marcia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved the serene surroundings and the lodge was absolutely gorgeous as we were the only ones booked in the night we had the run of the lodge and in the morning we had a beautiful cooked breakfast with a stunning view what more could you ask for as well the lodge and our room and surrounding areas were perfect very well kept grounds and very clean we would definitely stay here again if we are ever in Rototua again
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Alvin Pok Man

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Frank

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice boutique hotel with waterside access.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Fanaafi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was an amazing experience. Such a beautiful view from our room & impeccable services from Arun & his lovely wife. Breakfast was awesome, with the view over the lake. We most definitely will be returning. Thank you again Arun & your wife. A memorable trip indeed.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Jacques

Le gustó: Limpieza
Se hospedó 3 noches en julio de 2022

10/10 Excelente

Rachael

Le gustó: Servicios, estado de la propiedad e instalaciones
Beautiful lake front property, quite area. Rooms nicely presented Lovely staff
Se hospedó 2 noches en junio de 2022

10/10 Excelente

Shu Zhen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such a nice hideaway. Loved the hot tub, the view, the stars, and the amenities in the shower The best part was the staff who were sooo helpful when we have problems with our car and were so friendly! Breakfast by their staff was Legit, I had waffles with bacon They said their hope is for their guest to sleep well and eat well and we truly did. If you need a getaway to recharge yrself, this is the place to be
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Rizal

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Koura Lodge was amazing! We woke up with an amazing lake view everyday and the breakfast served every morning was absolutely delicious! Arun and Sheryl were our host at the time and if you’re lucky enough to get them as hosts you’re going to have the best stay ever! They were extremely accomodating and the best host we had during our 11 day trip in NZ! Highly recommended 10/10
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Joshua

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the breakfast the portions was amazing.
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Vaughan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stunning place to have breakfast facing the lake.
Fabulous lakefront property. The suite was very spacious. The breakfast was the highlight of the stay sitting at the table on the deck facing the lake. The choice and delivery of the breakfast itself was superb.
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Mohammed

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

Ursula

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
Peaceful. Excellent staff. Delicious breakfast.
Se hospedó 5 noches en diciembre de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice quiet place to have a few nights away.
Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

xuelin susan

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Hugh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best romantic little spot in Rotorua
Koura lodge was amazing. We had a great stay and the amazing staff were more than accommodating to our jet lag. We will definitely be returning and could not recommend it enough. The spa on the lake is beautiful. Thank you to the staff and management for making our stay so special
Se hospedó 1 noche en abril de 2021

8/10 Bueno

Gavin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quiet relaxing retreat
Very nice location on the lake edge and very quiet at night. We even heard a morepork calling on the second night. We were greeted at the front door on arrival, which made a great first impression. The breakfast service was also excellent. The shared areas (kitchen, spa pool, sauna) were all well looked after and very clean - as was the room. We liked everything about this place except the bed which had a damaged mattress making our 2 nights very uncomfortable and it was disappointing it wasn't replaced after the first night when we made the staff aware of the problem.
Se hospedó 2 noches en marzo de 2021

10/10 Excelente

judy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
just what we wanted
Se hospedó 2 noches en febrero de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome place
Se hospedó 1 noche en febrero de 2021
Respuesta de Koura Team el 14 feb. 2021
Thanks for staying with us. We appreciate your feedback!