Una piscina al aire libre, sillones reclinables de piscina

Opiniones sobre JetPark Hotel Rotorua

4 out of 5
JetPark Hotel Rotorua
237 Fenton Street, Corner Victoria Street, Rotorua

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 481 de 1001 opiniones" "
Evaluación: 8 - Bueno. 405 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 78 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 27 de 1001 opiniones" "
Evaluación: 2 - Terrible. 10 de 1001 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Viviana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hermoso hotel, limpio, bien ubicado
Estuvimos 2 noches, la habitación para los 4 un poco pequeña, pero igual estuvimos bien. El hotel hermoso, el desayuno rico La ubicación es muy buena, a pocas cuadras de la zona de restaurants
Se hospedó 2 noches en enero de 2020
Respuesta de Sammy-Jo Lockyer (Guest Services Manager) el 24 ene. 2020
Kia Ora Viviana, Thank you for taking the time to review your stay with us. We are glad to hear that we ticked most of your boxes - we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. I hope that we could look forward to welcoming you back to our hotel in the future. Kind Regards, Sammy-Jo Lockyer Guest Services Manager

10/10 Excelente

Allende Omar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2019
Respuesta de Sammy-Jo Lockyer el 22 may. 2019
Dear Allende, Thank you for the wonderful feedback! I am glad to hear that you enjoyed your stay with us so much. We hope to see you back again. Kind Regards, Sammy-Jo Lockyer Guest Services Manager

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Motel, con un edificio de dos pisos, bastante limpio. Habitaciones correctas, camas cómodas, y tiene un desayuno con trampa, ya que lo que está incluido es lo básico, un poco de fruta, unos cereales y unas tostadas. Si quieres algo valley, toca pagar.
Se hospedó 2 noches en marzo de 2019
Respuesta de Sammy-Jo Lockyer el 22 may. 2019
Good Evening, Thank you for the feedback! I am glad to hear that you enjoyed your stay with us. We hope to see you back again in the future. Kind Regards, Sammy-Jo Lockyer Guest Services Manager

8/10 Bueno

Hannu

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bueno el hotel, el personal muy agradable y servicial
Se hospedó 2 noches en julio de 2018

10/10 Excelente

ALEJANDRO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel muy cómodo y confortable, con desayuno continental muy bueno y ubicado a pocas cuadras de los atractivos de rotoura. ParKing incluido..

10/10 Excelente

Diana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place suited our needs perfectly. The staff were smiling and happy. Breakfast was great! The bed was comfy.
Se hospedó 2 noches en marzo de 2024
Respuesta de Bhavya Sharma el 7 abr. 2024
Kia Ora Diana, Thank you for your fantastic review. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

10/10 Excelente

Nilima

Se hospedó 2 noches en marzo de 2024
Respuesta de Bhavya Sharma el 21 abr. 2024
Kia Ora Nilima,Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

8/10 Bueno

Priscilla

Se hospedó 1 noche en marzo de 2024
Respuesta de Bhavya Sharma el 19 abr. 2024
Kia Ora Priscilla, Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

8/10 Bueno

Arapera

Se hospedó 1 noche en marzo de 2024
Respuesta de Bhavya Sharma el 31 mar. 2024
Kia Ora Arapera, Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

6/10 Aceptable

Pauline

Viajó en grupo
Bed linen clean and room tidy - hotel a bit tired but staff lovely
Se hospedó 1 noche en marzo de 2024
Respuesta de Bhavya Sharma el 12 mar. 2024
Kia Ora Pauline,Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

10/10 Excelente

Edwin, Campbell

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Eat street is the go to food area but is not minutes away as advised and th food id limited
Se hospedó 1 noche en marzo de 2024
Respuesta de Bhavya Sharma el 12 mar. 2024
Kia Ora Edwin,Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

8/10 Bueno

Maria, Kaatsheuvel

Se hospedó 1 noche en marzo de 2024
Respuesta de Bhavya Sharma el 12 mar. 2024
Kia Ora Maria,Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

8/10 Bueno

Ken

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff . Convenient continental breakfast included. Free parking at back of building is good but awkward on the side area.
Se hospedó 3 noches en febrero de 2024
Respuesta de Bhavya Sharma el 29 feb. 2024
Kia Ora Ken, Thank you for taking the time to review your stay with us. We are glad to hear that we ticked most of your boxes - we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. I hope that we could look forward to welcoming you back to our hotel in the future. Kind Regards, Bhavya Sharma

8/10 Bueno

Robin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good clean large rooms, breakfast included, can be busy at breakfast time, a small space for the number of guests. Good parking. Walkable to the lake and supermarket across the road
Se hospedó 2 noches en enero de 2024
Respuesta de Bhavya Sharma el 26 feb. 2024
Kia Ora Robin, Thank you for taking the time to review your stay with us. We are glad to hear that we ticked most of your boxes - we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. I hope that we could look forward to welcoming you back to our hotel in the future. Kind Regards, Bhavya Sharma

8/10 Bueno

??, ACHI

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Bhavya Sharma el 26 feb. 2024
Kia Ora, Thank you for taking the time to review your stay with us. I hope that we could look forward to welcoming you back to our hotel in the future. Kind Regards, Bhavya Sharma

8/10 Bueno

Kaitlin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
10 min walk from hotel to Te Pa Tu Māori cultural experience shuttle. Hotel was clean and we had use of laundry. Only one washer and dryer so had to wait for them to become free but they worked well. Bathrooms were updated and spacious.
Se hospedó 2 noches en febrero de 2024
Respuesta de Bhavya Sharma el 25 feb. 2024
Kia Ora Kaitlin, Thank you for your review. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

8/10 Bueno

THIERRY

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Je recommande cet Hôtel
Se hospedó 3 noches en febrero de 2024
Respuesta de Bhavya Sharma el 25 feb. 2024
Kia Ora Thierry, Thank you for your review. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

8/10 Bueno

Merle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice continental breakfast.
Se hospedó 1 noche en febrero de 2024
Respuesta de Bhavya Sharma el 15 feb. 2024
Kia Ora Merle, Thank you for your review. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

8/10 Bueno

Jennifer

Viajó con su pareja
Great staff
Se hospedó 2 noches en febrero de 2024
Respuesta de Bhavya Sharma el 13 feb. 2024
Kia Ora Jennifer,Thank you for your fantastic review. We pride ourselves on the quality of our hotel and the services we offer to our guests. Your kind words will be passed on to the team!It was an absolute pleasure having you stay with us and we are grateful for the positive feedback.We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

4/10 Mediocre

Brian

Se hospedó 3 noches en febrero de 2024
Respuesta de Bhavya Sharma el 20 mar. 2024
Kia Ora Brian, Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

10/10 Excelente

Carola

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Zentral für alle Aktivitäten gelegen
Se hospedó 2 noches en enero de 2024
Respuesta de Bhavya Sharma el 11 feb. 2024
Kia Ora Carola, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Bhavya Sharma el 5 feb. 2024
Kia Ora John,Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

8/10 Bueno

Elaine, Scottsdale

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very accommodating. The only downside was in the shower. The floor was slippery and there was no shelf for the shampoo and conditioner bottles. Not great for seniors.
Se hospedó 2 noches en enero de 2024
Respuesta de Bhavya Sharma el 30 ene. 2024
Kia Ora Elaine, Thank you for taking the time to share your feedback. I am sorry to hear that we missed the mark on a few points and didn't met your expectations. We will look into these and have them sorted. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We are delighted that you chose to stay with us. We hope that we will be able to welcome you back to the hotel in the near future. Kind Regards, Bhavya Sharma

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, comodidad de la habitación
Poor cleaning and house keeping. One day they tidied up the room ( not well done) but not the beds. Many small insects inside the room. Poor breakfast. Not worth the price.
Se hospedó 1 noche en enero de 2024
Respuesta de Bhavya Sharma el 29 ene. 2024
Kia Ora,Thank you for taking the time to review your stay with us. Your feedback has been received and I would like to apologize if you were at all inconvenienced during your stay - this is definitely not our intention. I will be taking each issue up with the relevant departments and working on resolving them. Thank you again for bringing these issues to our attention.We are delighted that you chose to stay with us.We hope that we will be able to welcome you back to the hotel in the near future.Kind Regards,Bhavya Sharma

10/10 Excelente

Rakesh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 2 noches en enero de 2024
Respuesta de Bhavya Sharma el 28 ene. 2024
Kia Ora Rakesh,Thank you for taking the time to review your stay with us.We are glad to hear that we ticked most of your boxes - we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves.I hope that we could look forward to welcoming you back to our hotel in the future.Kind Regards,Bhavya Sharma

10/10 Excelente

Nicolas

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent room in a well-run hotel.
Se hospedó 2 noches en enero de 2024
Respuesta de Bhavya Sharma el 28 ene. 2024
Kia Ora Nicolas,Thank you for taking the time to review your stay with us.We are glad to hear that we ticked most of your boxes - we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves.I hope that we could look forward to welcoming you back to our hotel in the future.Kind Regards,Bhavya Sharma

10/10 Excelente

Ning

Se hospedó 1 noche en enero de 2024
Respuesta de Bhavya Sharma el 22 ene. 2024
Kia Ora Ning, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

6/10 Aceptable

YURI

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
スタッフはフレンドリーで良かったが、エアコンが睡眠時暑くて何回も起きて下げので、もう少し快適温度になるものにしてほしい
Se hospedó 2 noches en enero de 2024
Respuesta de Bhavya Sharma el 18 ene. 2024
Kia Ora Yuri,Thank you for taking the time to share your feedback.I am sorry to hear that we missed the mark on a few points and didn't met your expectations. We will look into these and have them sorted.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We are delighted that you chose to stay with us. We hope that we will be able to welcome you back to the hotel in the near future.Kind Regards,Bhavya Sharma

10/10 Excelente

Jennifer

Viajó con su familia y niños pequeños
Le gustó: Servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Bhavya Sharma el 18 ene. 2024
Kia Ora Jennifer, Thank you for your fantastic review. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Bhavya Sharma el 15 ene. 2024
Kia Ora John, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

10/10 Excelente

Bo

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024
Respuesta de Bhavya Sharma el 15 ene. 2024
Kia Ora Bo, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

10/10 Excelente

ROSANA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel excelente. Perfeito demais
A localização é perfeita. O atendimento é muito bom. Funcionários gentis. A decoração do quarto é linda, o quarto amplo, limpo agradável. Tem toda comodidade. Ferro de passar roupa, cafeteira, frigobar, café leite, chocolates, biscoitos, secador de cabelo. Banheiro lindo, enorme limpo. Roupas de cama macias, confortáveis. Televisão com vários canais. Estacionamento em frente a acomodação. Localização excelente. Quando voltar, com certeza ficarei nele. Recomendo muito. Nota máxima.
Se hospedó 1 noche en enero de 2024
Respuesta de Bhavya Sharma el 15 ene. 2024
Kia Ora Rosana, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Bhavya Sharma el 15 ene. 2024
Kia Ora Thomas, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

10/10 Excelente

Duane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very good.
Very clean and tidy.. Staff friendly. The room was in great condition. I felt very at ease there.
Se hospedó 1 noche en enero de 2024
Respuesta de Bhavya Sharma el 15 ene. 2024
Kia Ora Duane, Thank you for your fantastic review. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

8/10 Bueno

Jose

Se hospedó 2 noches en enero de 2024
Respuesta de Bhavya Sharma el 15 ene. 2024
Kia Ora Jose, Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

4/10 Mediocre

Kalina

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Swimming pool was good even parking sad there were ants crawling on the sealing and my kids were sleeping our first night
Se hospedó 2 noches en enero de 2024
Respuesta de Bhavya Sharma el 15 ene. 2024
Kia Ora Kalina, Thank you for your review. I have noted your comments and will discuss it with the concerned department regarding it. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
above average
comfy bed, bumpy wifi
Se hospedó 1 noche en enero de 2024
Respuesta de Bhavya Sharma el 15 ene. 2024
Kia Ora, Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

8/10 Bueno

Carmen, Manchester

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean room and nice bed. We only stayed for 1 night to go to Skyline. Near some shops and restaurants.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bhavya Sharma el 7 ene. 2024
Kia Ora Carmen, Thank you for your review, it is extremely pleasing to see how great your experience was whilst staying with us. We thoroughly enjoyed having you stay with us and look forward to your next visit. See you next time! Kind Regards, Bhavya Sharma

8/10 Bueno

Christian

Viajó con su familia
Le gustó: Limpieza, personal y atención
Okay hotel near the center. Only minus is the breakfast - or the lack thereof. There's breakfast but is quite poor. Both in terms of the food but also in terms of the area in which it's served. The rest of the hotel is quite nice with a small pool for the kids.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Bhavya Sharma el 30 dic. 2023
Kia Ora Christian,Thank you for taking the time to share your feedback.I am sorry to hear that we missed the mark on a few points and didn't met your expectations. We will look into these and have them sorted.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We are delighted that you chose to stay with us. We hope that we will be able to welcome you back to the hotel in the near future.Kind Regards,Bhavya Sharma

8/10 Bueno

Avalon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bhavya Sharma el 30 dic. 2023
Kia Ora Avalon,Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

10/10 Excelente

Shraddha

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was spacious and clean. Staff was very friendly. Breakfast was really good. Laundry should be offered free of cost or at least needs to have an option to add the cost to the room instead of accepting only NZ currency.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bhavya Sharma el 30 dic. 2023
Kia Ora Shraddha,Thank you for taking the time to review your stay with us.We are glad to hear that we ticked most of your boxes - we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves.I hope that we could look forward to welcoming you back to our hotel in the future.Kind Regards,Bhavya Sharma

8/10 Bueno

Jayanthi

Le gustó: Estado de la propiedad e instalaciones
Good wifi speed, parking no issues, There is no house keeping as mentioned in your website
Se hospedó 2 noches en diciembre de 2023
Respuesta de Bhavya Sharma el 30 dic. 2023
Kia Ora Jayanthi,Thank you for your review. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

10/10 Excelente

Nikit

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Bhavya Sharma el 30 dic. 2023
Kia Ora Nikit,Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

8/10 Bueno

Kai Keng

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice and clean room. Bed is comfortable, toilet is big with spa jacuzzi. Service staff is very friendly. Cute rocket pillow in the kids room
Queen bed
2 additional single bed
Big toilet with spa
Se hospedó 3 noches en diciembre de 2023
Respuesta de Bhavya Sharma el 24 dic. 2023
Kia Ora Kai,Thank you for your review. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Bhavya Sharma el 24 dic. 2023
Kia Ora,Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

8/10 Bueno

AKIRA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Bhavya Sharma el 17 dic. 2023
Kia Ora Akira,Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

10/10 Excelente

Oskaras

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This a lovely stay. Great accommodation, very clean, fast internet.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bhavya Sharma el 13 dic. 2023
Kia Ora Oskaras, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

2/10 Terrible

Andrew

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Thinnest walls ever. You can hear every detail of normal conversations in the room next door (this was in the family suite). Terrible construction.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Bhavya Sharma el 13 dic. 2023
Kia Ora Andrew,Thank you for taking the time to review your stay with us. Your feedback has been received and I would like to apologize if you were at all inconvenienced during your stay - this is definitely not our intention. I will be taking each issue up with the relevant departments and working on resolving them. Thank you again for bringing these issues to our attention.We are delighted that you chose to stay with us.We hope that we will be able to welcome you back to the hotel in the near future.Kind Regards,Bhavya Sharma

10/10 Excelente

Dayoung

Se hospedó 1 noche en diciembre de 2023
Respuesta de Bhavya Sharma el 11 dic. 2023
Kia Ora Dayoung, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma