Interior
Ver disponibilidad

Opiniones sobre Country Property, Spectacular Seaviews & Hot Tub, 6 en-suite bedrooms Sleeps 12+

Country Property, Spectacular Seaviews & Hot Tub, 6 en-suite bedrooms Sleeps 12+
Ascog, SCT

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 3 de 5 opiniones" "
Evaluación: 8 - Bueno. 1 de 5 opiniones" "
Evaluación: 6 - Aceptable. 0 de 5 opiniones" "
Evaluación: 4 - Mediocre. 1 de 5 opiniones" "
Evaluación: 2 - Terrible. 0 de 5 opiniones" "

8,8/10

Limpieza

Opiniones

4/10 Mediocre

Heather T.

Beautiful setting, misleading listing, surprise money grab by owners
The property was falsely listed as having a bedroom with a king bed, queen bed and sofa bed in one bedroom – this led us to believe we could house all our family members with no issues. Upon arrival the room was not as described and had only a king bed and sofa bed which caused an unexpected inconvenience for sleeping arrangements. Other rented areas of the house were not mentioned on the rental information and we were surprised to discover that we shared the building with other tenants. The rental listing was listed as having a washer and dryer – we discovered that there was no dryer which caused much more laundry issues than we planned for on our vacation. There were surveillance cameras in the common areas of the house that felt intrusive and creepy. The living room had a pervasive odor of cigarette smoke. In addition, everyone who used the hot tub developed a rash caused by a bacteria (“hot tub rash”) due to poor chemical balance. The information about the rash and possible chemical issue was provided as a courtesy to the owner upon our departure, who claimed it wasn’t an issue. These multiple inconveniences were something we were willing to deal with at the time as we were trying to enjoy Bute and our family vacation. However, considering the price that we paid for this house, these were legitimate issues that made this not the ideal vacation home we were promised. Several days after leaving, the owner sent a picture of a small, light stain on an unknown piece of furniture, which was difficult to identify from the picture. Before leaving the residence, we reviewed every room in the rental and did not notice any such issues. It is unknown where or when this stain occurred and the owners have not provided any proof that it was not already there or that we caused this. We offered to pay a modest cleaning fee but the owners have insisted that all the couch cushions need to be replaced for a total of £880, which is honestly outrageous and we have disputed with VRBO. We wish we stayed somewhere else as Bute is lovely.
Se hospedó 7 noches en junio de 2022
Respuesta de VrboOwner el 24 jul. 2022
This review is totally false & is a direct response to being charged for the damage that the group caused. They didn’t follow any of the house rules & totally abused the hot tub - leading to their heat rash. There’s no CCTV, no one has ever smoked, there’s 2 separate tumble dryers & they weren’t sharing the house with anyone else. The Cottage & Apartment are both listed separately & as they didn’t book them they were full when they wanted more space because they brought more people than they booked for or paid for. They booked for 8 adults & 2 children yet they are claiming they didn’t have enough space in a house that sleeps 16….hmmmm interesting. Disgraceful behaviour - be warned

10/10 Excelente

Betty M., Milpitas

Le gustó: Limpieza
Delightful!
Due to the Covid pandemic, our vacation to this delightful spot has been delayed but the owners have been wonderful to work with and so helpful in rescheduling our visit for next year. The manor house looks beautiful and we can hardly wait to meet the owners when we finally fulfill our travel plans in 2022.
Se hospedó 7 noches en junio de 2021

10/10 Excelente

Mike M., Glasgow

Le gustó: Limpieza
Great place for large groups
We stayed at Chandler's and found it to be large, comfortable and ideally situated. We were in a party of 17 and the house never once felt small. The deck area was a nice place to sit and relax in the evening. It has a fantastic view out over the sea and to the peninsula. The house itself is very close to Mount Stuart which is definitely worth a visit. It's also a short walk or bus journey from the town which is really handy. Buses are pretty regular if you don't have a car with you. We went to a place called Harry Haw's for dinner and the service and food were excellent. The hosts at Chandler's were very helpful and made it easy for us to enjoy our stay. Would definitely stay again.
Se hospedó 4 noches en julio de 2019
Respuesta de VrboOwner el 25 mar. 2020
Thank you Mike for your kind words. Your group were a joy to accommodate & look forward to welcoming you back anytime.

8/10 Bueno

Shona P.

Beautiful house and great location
Terrace was not safe for small children and hadn't realised there was no garden( my fault). However the house worked well for us. A larger fridge would be good for large groups.
Se hospedó 7 noches en julio de 2018

10/10 Excelente

Allison G.

Exceeded expectations fabulous
Like hiring a 5 star hotel for ourselves Nothing to fault Fantastic from start to finish Great value for money
Se hospedó 30 noches en agosto de 2017