Many thanks for your review

Thank you so much for your glowing review and for choosing the ibis Rotherham for your stay. It's truly heart-warming to hear that you had a fantastic first experience with us. Our staff, from the management down, are committed to making every guest's stay as comfortable and enjoyable as possible, so your kind words mean a great deal to us.We're delighted that you found the bed comfortable and that our team was able to make your stay more pleasant after a tiring journey. It's our goal to ensure that every guest feels welcome and supported, and it sounds like we achieved that with you.Your appreciation for our staff's efforts is incredibly rewarding, and I'll make sure to pass on your praise to the whole team. It's feedback like yours that inspires us to keep up the good work.We look forward to welcoming you back to ibis Rotherham in the future for another enjoyable stay. Don't hesitate to reach out if there's anything we can do to make your next visit even better.Warm regards,

Thank you for taking the time to leave us a review on Expedia. We're delighted to hear that you received a warm welcome from our staff and found them to be accommodating throughout your stay. Our team strives to ensure that all our guests feel valued and supported, and it's wonderful to know we achieved this with you.However, I'm concerned to hear about the cleanliness and maintenance issues you encountered in your room, as well as the absence of a chair. We take pride in our high standards of cleanliness and comfort, and it seems we fell short in these areas during your visit. Please accept our sincerest apologies for any inconvenience this may have caused.Your feedback is incredibly important to us, and we will take immediate steps to address the issues you've highlighted. We are committed to providing an exceptional experience for all our guests, and your comments will help us improve our facilities and services.We hope this experience does not deter you from staying with us again in the future. We would love the opportunity to welcome you back and provide you with the high-quality stay you expect and deserve.Warm regards, Karina - General Manager

Dear Dennis,Thank you for taking the time to leave us a review on Expedia and for sharing a bit of your personal connection to the area. It's touching to hear that your visit to Bramley held a deeper significance for you. We hope that staying with us brought back cherished memories of your late wife and provided some comfort during your time here.If there’s anything specific about your stay that you enjoyed or any areas where you feel we could improve, we would love to hear more about your experience. Our aim is to make every guest's stay as special and comfortable as possible, and feedback like yours is invaluable in helping us achieve that.We look forward to the opportunity to welcome you back, perhaps to reminisce or create new memories in Bramley. Please don't hesitate to reach out if there's anything we can do to make your next visit even more meaningful.Warm regards,

Dear Ruth,Thank you so much for your perfect score and for taking the time to share your positive experience on Hotels.com. We're thrilled to hear that you found our hotel to be a great pet-friendly stopover and that our staff's helpfulness and friendliness stood out during your stay. We strive to create a welcoming environment for all our guests, including our four-legged ones, and it's wonderful to know that we succeeded.We're also glad that our location contributed positively to your experience. Your satisfaction is our top priority, and feedback like yours is incredibly rewarding for our team.We look forward to welcoming you back for another visit soon, and we hope your next stay is just as enjoyable as the last.Warm regards,

Dear Lewis,Thank you for taking the time to leave a review. I'm very sorry to see that we only earned a 1 out of 5 rating from your stay. We strive to provide an excellent experience for all of our guests, and it's clear we fell short during your visit.I would appreciate the opportunity to learn more about the specific issues you encountered that led to your dissatisfaction. Your feedback is invaluable to us as it helps us identify areas where we can improve and ensure that these issues are addressed effectively.Please feel free to reach out to me directly with more details or to discuss this further. We would like the opportunity to make things right and hopefully restore your faith in our hotel.Warm regards,

Thank you for taking the time to share your feedback about your recent stay with us. We're pleased to hear that you found our hotel nice. However, we apologize for the inconvenience you experienced with the room temperature. We understand the importance of a comfortable stay, and we regret that the wall heater provided was insufficient.Please know that we take your comments seriously, and we will address the heating issue to ensure that future guests have a more comfortable experience. If you choose to stay with us again, we'll make every effort to provide a room with more effective heating.We appreciate your understanding and thank you for bringing this to our attention. If there's anything else you'd like to share or if there's a way we can make it up to you, please feel free to contact us directly. We hope to welcome you back for an improved stay in the future.

Thank you for taking the time to leave a review and rating us 8 out of 10 on Hotels.com. We appreciate your feedback and are delighted to hear that you had a positive experience overall. If there are specific aspects you enjoyed or areas where we can improve, we would love to hear more details. Your input is valuable to us as we strive to enhance the quality of our services. We hope to have the pleasure of hosting you again in the future for an even better stay. If you have any further comments or suggestions, feel free to share them with us. Thank you for choosing our hotel!

Thank you for taking the time to share your feedback on Expedia, and we appreciate your honesty. We're sorry to see that your experience with us resulted in a 3 out of 5 rating. We value your feedback, and if there are specific aspects of your stay that you feel we could improve upon, please don't hesitate to let us know.Ensuring a positive experience for our guests is our top priority, and we take your comments seriously. If there are any specific details or concerns you'd like to address with us directly, please feel free to reach out.We appreciate your choosing our hotel, and we hope to have the opportunity to better serve you in the future.

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found your stay cost-effective and enjoyable. It's wonderful to know that our reception staff, especially Jo, made a positive impression on you. We appreciate your kind words about the room, and we're delighted to have met your expectations in terms of cleanliness and warmth.We're also pleased to hear that our pet-friendly policy worked well for you, and we strive to provide affordable options for all our guests, including those with furry friends. Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again for another fantastic stay. If there's anything specific you loved about your visit or if you have any suggestions for improvement, please feel free to share. Thank you for choosing our hotel!

Thank you for sharing your positive experience with us! We're delighted to hear that our staff, especially Debbie and Carol, were able to assist you during a challenging situation. It's great to know that their helpful and friendly demeanor made a positive impact on your stay.We're also glad that you noticed and appreciated the upgrades and decorations after the hotel's closure. Providing a comfortable and pleasant environment for our guests is a top priority.If there's anything else you'd like to share or if you have any further suggestions, please feel free to let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Thank you for choosing our hotel!

Dear Terence,Thank you for taking the time to leave a review and rating us 8 out of 10 on Hotels.com. We appreciate your feedback and would love to hear more about your experience. If there are specific aspects you enjoyed or if there's anything we can do to make your next stay even better, please feel free to share your thoughts. Your input is valuable to us as we continuously strive to improve our services. We hope to have the pleasure of hosting you again in the future. If you have any further comments or suggestions, don't hesitate to reach out.Thank you for choosing our hotel!

Dear Rachel,We're sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience you may have encountered during your stay. Your feedback is important to us, and we would appreciate it if you could provide more details about the issues you experienced, so we can address them promptly and improve our services.We take guest satisfaction seriously, and we want to ensure that any concerns you had are thoroughly addressed. Please feel free to reach out to our management directly so that we can gather more information and work towards a resolution.We value your input and appreciate your understanding. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

Dear Terence,Thank you for taking the time to share your feedback and for rating us 8 out of 10 on Hotels.com. We appreciate your positive review and are glad to hear that your experience with us was generally favorable. If there are specific aspects you enjoyed or if there's anything we can do to improve and make your next stay even better, please feel free to let us know. Your feedback is valuable to us as we continuously strive to enhance our services.We look forward to the opportunity to welcome you back for another positive experience in the future. If you have any further comments or suggestions, don't hesitate to reach out.Thank you for choosing our hotel!

Thank you for taking the time to provide your feedback and for giving us a rating of 6 out of 10 on Hotels.com. We appreciate your honesty, and we would like to learn more about your experience to better understand how we can improve.If there are specific areas where we fell short or aspects you believe we could enhance, please share your thoughts with us. Your feedback is crucial in helping us identify areas for improvement and deliver a better guest experience.We value your patronage, and we hope to have the opportunity to address any concerns and provide you with an improved stay in the future. If you have any further comments or suggestions, please feel free to reach out to us directly.Thank you for choosing our hotel.

Dear Chris,Thank you for taking the time to share your feedback on Expedia, and we appreciate your honesty. We're sorry to hear that your experience with us was not up to your expectations. We apologize for any inconvenience caused by the basic amenities and the smell of smoking in the room.Ensuring a comfortable and pleasant stay for our guests is our top priority, and we take your comments seriously. We will address the issues you mentioned promptly to improve our services.If you have any specific details or additional feedback you'd like to share, please feel free to reach out to us directly. Your input is valuable, and we would like to make amends for any shortcomings you experienced.We appreciate your choosing our hotel and hope to have the opportunity to better serve you in the future.

Thank you for taking the time to leave a positive review on Expedia! We're thrilled to hear that you had a great experience, especially in relation to the Hellaby Assembly Hall. It's fantastic to know that our location was convenient for your needs.If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We value your feedback and appreciate your choosing our hotel.We look forward to the opportunity to welcome you back for another excellent stay in the future.