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Opiniones sobre Tree Charme Parliament Boutique Hotel

3 out of 5
Tree Charme Parliament Boutique Hotel
Via dei Prefetti 19, Rome

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 6 de 12 opiniones" "
Evaluación: 8 - Bueno. 4 de 12 opiniones" "
Evaluación: 6 - Aceptable. 0 de 12 opiniones" "
Evaluación: 4 - Mediocre. 0 de 12 opiniones" "
Evaluación: 2 - Terrible. 2 de 12 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

9,8/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Anne-Marie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A lovely hotel with very friendly staff who went out of their way to ensure we had a good stay. Thank you.
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

Alexandre, Tampa

Le gustó: Limpieza, personal y atención
Place is ok I only spend one night
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Sandra

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location and staff
Very friendly and helpful staff. Always there to help with transportation and services. I got an allergic reaction in Rome and the staff helped us find a pharmacy after midnight, arranged and spoke to the taxi driver in what was needed. Really went above and beyond to help. I felt very comfortable and safe here.
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Pattarapong

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location and great service. Small boutique hotel.
Se hospedó 3 noches en abril de 2023
Respuesta de Tree Chame Parliament Staff el 12 abr. 2023
We are really happy that your experience was definely positive!

10/10 Excelente

Expedia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location, friendly staff, clean, charming, very comfortable room for family of 4.
Se hospedó 3 noches en noviembre de 2022

10/10 Excelente

Melody

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was surprised by a free upgraded room when I arrived at the hotel which was lovely! The staff were helpful and very friendly. The room was spacious, clean and modern with a very comfortable bed. The hotel is located very centrally to all main attractions so it is very convenient! The only downside was getting into the hotel rooms with two flights of stairs and multiple points to enter a passcode or use a key card. However, this did make the building feel very safe and secure.
Se hospedó 1 noche en mayo de 2022
Respuesta de Daniele el 24 may. 2022
Thanks Melody for all the kind words! Tree Charme Parliament Staff

2/10 Terrible

Leah

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awful cigarette smell, non-smoking room w/ no help
HORRIBLE SERVICE and ROOM!!!! The non-smoking room was full of cigarette smoke and staff did not accommodate. I was told I could wait two hours for staff to come and clean. I asked how they would remove the smoke and was told they would change the sheets. This DOES NOT rid a room of cigarette smell. They did NOT care, were not considerate, and I had to leave the hotel WITHOUT accommodation. The service was awful prior to getting to the cigarette infested room, too.
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Raul

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our concern is about the bed, two small bed together but one more height that the other
Se hospedó 4 noches en septiembre de 2021

2/10 Terrible

Samantha

Viajó con su familia
Lack of compassion
We couldn’t, unfortunately go for our mother/ daughter 3 night get away so I emailed the hotel over a week before and asked if we could have a future credit to still visit but was declined! I stated I didn’t expect a refund. Thought with so much covid around still that they might be a little more accommodating! I wouldn’t have hurt!!!! What a shame as we would’ve booked extra time too. Very unimpressed with the lack of compassion!
Se hospedó 3 noches en agosto de 2021
Respuesta de Tree Charme Parliament Boutique Hotel el 23 ago. 2021
Dear Customer, We are very sorry to read your review as we have done everything according to the regulations of the reservation you made. A reservation when it is non-refundable cannot be refunded, it is explained several times during the booking confirmation phase. Covid has had a huge impact on the economy of any business, especially in the hotel business. These days, since Covid is mentioned by you, a room that has been blocked for a long time that is canceled a few days before arrival is very difficult to resell. However, next time we recommend choosing a more flexible cancellation policy so that you won't have any problems.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Spacious, modern and clean room in a very central location. Daniele at the front desk was also super helpful and friendly. Highly recommend!!!
Se hospedó 3 noches en agosto de 2020
Respuesta de Daniele el 1 sept. 2020
Dearest, thank you for the nice words, we hope we managed to make you live wonderful moments in the Eternal City! See you next time! Daniele

10/10 Excelente

Michaela

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect!
Beautiful hotel in a fabulous location - will definitely stay again when I return to Rome.
Entrance hallway
Spacious Room
Spacious Room
Se hospedó 4 noches en agosto de 2020
Respuesta de Daniele el 1 sept. 2020
Dear Michaela, we really appreciate your kind words! See you soon in Rome ;) Daniele

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Semplicemente meravigliosa! Camere bellissime, nuove, pulite, e molto ampie, proprio come nelle foto. Il personale è molto disponibile, e la struttura ha un ottimo ristorante all'interno, dove poter gustare delle crepes favolose! Colazione deliziosa! Ci tornerò sicuramente!
Se hospedó 1 noche en febrero de 2020
Respuesta de Tree Charme Parliament Boutique Hotel Staff el 4 mar. 2020
Gentile Ospite, ci fa molto piacere saperla così soddisfatto del suo soggiorno presso il Tree Charme Parliament Boutique Hotel. Ci auguriamo di poterla ospitare nuovamente in futuro!