Minibar, caja de seguridad en la habitación y escritorio

Opiniones sobre Five Rooms Rome

Five Rooms Rome
Via della Consulta, 1 B, Rome, RM

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 66 de 112 opiniones" "
Evaluación: 8 - Bueno. 35 de 112 opiniones" "
Evaluación: 6 - Aceptable. 7 de 112 opiniones" "
Evaluación: 4 - Mediocre. 3 de 112 opiniones" "
Evaluación: 2 - Terrible. 1 de 112 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

7,0/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Maria, Chile

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel muy bien ubicado y personal muy amable
Las personas de la recepcion (Kimberly e Ibraim) son muy amables y buenos guias en turismo. El hotel es muy comodo, funcional (tiene todo lo necesario) y esta cerca de lugares de interes.
Respuesta de General Manager el 3 oct. 2016
Estimado cliente, le damos las gracias por haberse tomado el tiempo, dejando su opinión y estamos encantados de que haya disfrutado de su estancia. Esperamos que se una de nuevo a ser nuestro invitado.

8/10 Bueno

Albert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel sencillo pero bonito. Ubicación buenísima.
Muy buena experiencia, el hotel es muy tranquilo, sencillo pero con todo lo necesario. El personal nos trato muy bién y nos ayudo en todo. La situación es increible, lo cuál todavía nos hizo que nos gustara más el hotel. Recomendable 100%

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Jesús, España

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Próximo a la mayoría de los sitios a visitar.
Un alojamiento muy bien situado en el centro de Roma, con paradas de autobús muy cerca.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

base

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfecto
Perfecto el hotel y la estancia y el personal! Calidad precio inmejorable! Una grata sorpresa

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel bien situado
Hotel muy bien situado, cerca de los principales monumentos y de la estación de metro y de autobuses. Habitación muy limpia y personal agradable.

4/10 Mediocre

Gregory K

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Tiny rooms in a five room hotel in dated commercial building. No common space or services. No hand soap in the bathroom.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Marian

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
Poor breakfast
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

Nancy C

Viajó con su familia
Le gustó: Limpieza
The elevated was no working the room so small. I maje reservation with tube room and the give me regilar room
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Magne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Veldig sentralt, kunne gå til det aller meste. Stille om nettene.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Umberto - Five Rooms Rome Guesthouse el 27 sept. 2023
Dear Magne,we thank you to took the time to leave us your review.We are very pleased that you appreciated another quality of our structure which distinguishes us from many others: the unique position in which it is located, exactly in the center of Ancient Rome, which allows you to reach many of the most important monuments simply by walking and in just a few minutes. important parts of the city, such as the Colosseum, the Imperial Forums, the Capitoline Hill, the Trevi Fountain and many others.Thank you again for choosing Five Rooms Rome for your "Roman holidays": we hope to be able to host you again in our facility.See you soon!

8/10 Bueno

Orville

Le gustó: Personal y atención
The place is small and simple. Good location to walk to most attractions. Hosts are very nice and helpful. Nothing high-end about it but I would recommend staying if you are thete for just a few days and going to be out seeing the sights most of the time.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Umberto - Five Rooms Rome Guesthouse el 27 sept. 2023
Dear Orville,We are happy that you took the time to leave a review.We are very pleased that you were able to appreciate our rooms, their comfort and the tranquility of the structure.We are also happy that you appreciated the work of our Staff, always helpful.Another quality of our structure that you underlined and which distinguishes us from many others is the unique position in which it is located, exactly in the center of Ancient Rome, which allows you to reach many of the most important monuments simply by walking and in just a few minutes. important parts of the city, such as the Colosseum, the Imperial Forums, the Capitoline Hill, the Trevi Fountain and many others.We hope to welcome you again on your next stay in Rome. See you soon!

10/10 Excelente

Jiho

Se hospedó 1 noche en septiembre de 2023
Respuesta de Umberto - Five Rooms Rome Guesthouse el 27 sept. 2023
Dear Jiho,thank you to took the time to leave a review.We are very pleased that you were able to appreciate our rooms, their comfort and the tranquility of the structure.We are also happy that you appreciated the Italian breakfast, which we serve in the room to our guests who request it, all made with fresh products.Another quality of our structure that you underlined and which distinguishes us from many others is the unique position in which it is located, exactly in the center of Ancient Rome, which allows you to reach many of the most important monuments simply by walking and in just a few minutes. important parts of the city, such as the Colosseum, the Imperial Forums, the Capitoline Hill, the Trevi Fountain and many others.We hope to welcome you again on your next stay in Rome. See you soon!

8/10 Bueno

Bernd

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Kleine, feine Unterkunft, zentral gelegen. Sehr freundliches Personal.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Leanne

Viajó con su familia
Le gustó: Limpieza, personal y atención
Enjoyed our stay very much. Modern and very clean: location was perfect. The one staff who seemed to be there all the time was very kind helpful and attentive. A great place to stay!
Se hospedó 4 noches en mayo de 2023

10/10 Excelente

Alessandra

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really good hotel, the location was brilliant we could walk to most sights. Rooms are pretty good too, very clean and staff very friendly.

10/10 Excelente

Mirasol

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Walkable to the Metro station, Trevi fountain and shops
Se hospedó 4 noches en marzo de 2023

10/10 Excelente

Sania

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent
Top
Se hospedó 4 noches en octubre de 2022
Respuesta de Umberto - Five Rooms Rome Guesthouse el 11 nov. 2022
Dear Sania, we thank you for your very positive review. We are particularly pleased that you have appreciated the unique position in which our structure is located, in the heart of Imperial Rome and the fact that this position allows you to easily reach on foot, simply by walking, the Colosseum, the Imperial Forums, Piazza Venezia, Trevi Fountain, the Pantheon, to name but a few.We really hope to see you soon again at Five Roome Rome Guesthouse!

8/10 Bueno

PHILIPPE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2021

4/10 Mediocre

Nicholas

Viajó por negocios
False/Misleading Advertisement and Careless
The hotel marketing is misleading. The pictures don't reflect the actual state of the hotel. It is definitely less glamorous than the pictures show. Simply "ok" setting. They offer "free parking" according to the advertisement however, NO parking was available. Street parking I as extremely difficult to find and restricted in many areas nearby. Hotel staff is not always available and difficult to contact outside of the reception times. They are careless with documents and as a result, a passport switch was made. Unfortunately, this resulted in grievances and unnecessary complications. Overall a less than optimal experience.
Se hospedó 2 noches en septiembre de 2021
Respuesta de Umberto - Five Rooms Rome Guesthouse el 24 oct. 2021
Dear Nicholas, thank you for taking your time to provide us with your review. We are sorry that your stay experience was so negative, because our day by day commitment is to improve our work and to make our Guest feel at ease, as if he were at home. However, we must make some clarifications regarding what you have written. First of all, we regret that there has been a misunderstanding regarding the availability of free parking at our facility. Our little Guesthouse is located exactly in the center of the most ancient Rome, in a ZTL (Zone Traffic Limited), where it is forbidden to access by car for most of the day: for this reason we always recommend our guests to avoid using the car, also because from Five Rooms Rome it is possible to reach on foot the most important monuments of Rome, simply by walking and avoiding the stress of using and parking the car, typical of any large world metropolis. In the description of our structure we had clearly indicated 2 options for those wishing to use the car at all costs: park in the free or paid parking lots on the road on which our building is located (option not recommended) or park in the private covered, guarded garages. and for a fee, which are located at a distance of a few hundred meters from the structure. The setting provided to us by Expedia and Hotel.com seemed very clear, but the fact that you and a few other guests had been misled suggested that we remove the parking indications from our description altogether. On the other hand, our small structure (Five Rooms Rome) works in the field of hospitality and being judged in a bad way for a parking problem, it really seems nonsense! As for your complaint about a problem regarding your passports, we really have a hard time understanding what you are referring to: having only 5 rooms to manage, it is not difficult to correctly manage the passports of our 10-12 guests and it never happened that anyone complained about a passport switch. Finally, as regards your opinion on the "glamor" of our Gueshouse, the photos published refer exactly to the rooms of our structure and there is absolutely nothing different or counterfeit. Having said that, we thank you for choosing Five Rooms Rome for your stay in Rome, but also for helping us understand the great possibilities of misunderstanding in the description relating to parking in our Guesthouse.

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
The location and cleanliness was of the room was great. The staff was very nice although not very knowledgeable about the parking situation. THERE IS NO FREE PARKING OR PARKING AVAILABLE SPECIFICALLY FOR FIVE ROOMS ROME. THE LISTING IS MISLEADING. This is the biggest reason I gave it an OK rating. There is very minimal free parking on the street where the guest house is located, but this is parking for the general public. Otherwise, there is paid parking on the streets nearby, but in many cases it is not overnight parking. This place is great if you are taking a train or flying into town and then taking a bus or taxi to the guest house. Not that ideal for driving here though. Additionally, be warned that you can’t drive in certain areas of Rome without a special pass due to it being zoned as historic areas.
Se hospedó 3 noches en mayo de 2021
Respuesta de Umberto - Five Rooms Rome Guesthouse el 9 jun. 2021
Dear Anonymous Guest, we thank you for choosing our Guesthouse for your stay in Rome. We are also happy that you could appreciate the cleanliness of the rooms, the availability and kindness of our staff and the exceptionally central location of our structure. We regret that you were not satisfied with the availability of free parking spaces in our area. On the other hand, as you yourself have well pointed out, our Guesthouse is located exactly in the center of the most ancient Rome, on the Quirinal Hill, between the Colosseum and the Imperial Forums which can be reached in just over 5 minutes on foot and the Fountain di Trevi, the Spanish Steps and the Pantheon. I believe that in no great capital of the world, even much more modern than Rome, is it easy to find free parking in the heart of the city. However, despite this, in our area there is the possibility of finding parking in a few hours of the day (keep in mind that we are a few steps from the Quirinale, the Palazzo of the President of the Republic, and very close to the headquarters of the Bank of Italy). We always prefer to advise our guests to visit Rome without a car, thus taking advantage of the central location of our Guesthouse and avoiding the typical traffic stress of any large city. When asked, we recommend that you leave your car in one of the several paid parking lots that exist nearby, thus avoiding any risk and any stress. We are very sorry that you have stated that we have written things that are not true in the description of our structure: the relationship of trust that we establish from the first moment with our guests prevents us from following this path and therefore we must deny your statements, albeit to reluctantly. We hope to be able to host you again, this time without the stress of a car to park in the city center.

8/10 Bueno

Mario, UK

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and tidy, modern decor, walking distance from the train station and great location for exploring Rome.
Se hospedó 3 noches en octubre de 2020
Respuesta de Five Rooms Rome el 21 oct. 2020
Dear Mario, Thank you for taking the time to provide us with your review. We are happy that you enjoyed our Guesthouse, as well as the unique position in which it is located, in the heart of the ancient center of Rome, from where you can visit most of the most important monuments on foot. We look forward to seeing you again at Five Rooms Rome.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hands down an amazing property and great location. It’s a 10 minute walk from the colosseum. Very clean and staff was friendly. Lots of restaurant choices around the area.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Umberto el 23 ene. 2020
Dear Guest, We are always very grateful to our guests when they spend part of their time reviewing them. The comments we receive, the compliments, but also the criticisms, are always useful to indicate us on which areas of our work we are working well and on which we must improve. In your case we are really happy that you enjoyed your stay at our facility: this is the only real goal of our work. Arrivederci a Roma!

8/10 Bueno

Tamara

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en septiembre de 2019

6/10 Aceptable

Sean M Hartis

Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
We stayed two years ago and loved the room and location. Probably freshly remolded at that time. Great stay this time other than the shower drain cover was not screwed to the drain. As it turns out the drain is very sharp and stabbed my foot causing it to bleed. Their was some dirt/mold around the portion of the drain as well as above the shower on the wall. We had to check out early to catch a flight so we were not able to relay this to the reception staff. Other than that annoyance, the rooms are clean (but maybe needed more on going cleaning/maintenance) and the staff was very helpful making dinner reservations and helping coordinate transportation.
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

Christopher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2019

8/10 Bueno

Cliente verificado

Se hospedó 5 noches en junio de 2019
Respuesta de Umberto el 1 jul. 2019
Dear Guest, We thank you very much for your positive review. We hope to see you soon at Five Rooms Rome! Thanks again.

8/10 Bueno

Alex

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2019
Respuesta de Umberto el 3 jun. 2019
Dear guest, We are always very grateful to our customers when they give their opinion, because through their experience we have the opportunity to improve our work. We are very pleased that you have had a positive experience. Thanks again and we look forward to seeing you again at Five Rooms Rome!

10/10 Excelente

Wendy, Bay area, CA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was exactly like the photos, very stylish. It's right off the main drag and blocks away from the Forum and eateries in Monti. Very quiet building with a doorman. The manager Kimberly was very nice and helped us book a ride to the airport.
Se hospedó 2 noches en mayo de 2019
Respuesta de Umberto el 3 jun. 2019
Dear Wendy, we are grateful for taking the time to give us your opinion. We are even more grateful for providing such a positive opinion! We are happy that you have noticed that our Guesthouse is exactly as described and has nothing different from the photos you could see at the time of booking. We are also very happy to have enjoyed the style of the structure, its tranquility, the exceptional position in which it is located and, last but not least, the work of our staff to make our guests' stay more pleasant. Thanks again and see you in Rome!

10/10 Excelente

Joanne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en marzo de 2019
Respuesta de Umberto - Five Rooms Rome el 19 mar. 2019
Dear Joanne, Thank you for taking the time to give us your opinion. And thank you very much for appreciating your stay and the assistance of our Staff. We hope to see you again soon in Rome!

10/10 Excelente

Kenya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2019
Respuesta de Umberto - Five Rooms Rome el 23 ene. 2019
Dear Kenya, thank you very much for your very positive review. We look forward to welcoming you back to Five Rooms Rome again soon!

10/10 Excelente

ERSAN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was great stay at Five Rooms Rome. I recommend everybody
Se hospedó 3 noches en diciembre de 2018
Respuesta de Umberto - Five Rooms Rome el 23 ene. 2019
Dear Ersan, we are truly grateful to you for taking the time to provide us with your review. We are even more grateful to you for giving us such an enthusiastic review! Arrivederci again soon at the Five Rooms Rome!

8/10 Bueno

Roman&Bea, Oslo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hôtel très sympathique et idéalement situé. C'est au troisième étage et à l'extérieur on ne le reconnaît pas... Dans la salle de bain, il manque une étagère pour déposer quelque chose. A recommander absolument...
Se hospedó 4 noches en octubre de 2018

10/10 Excelente

April

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
If you’re going to Rome... you must stay here!
Perfect location and room!
Se hospedó 1 noche en octubre de 2018
Respuesta de Umberto el 6 oct. 2018
Dear April, thank you for your positive review. Your opinion helps us to understand that the road we are following in our work is the right one. Thank you so much again and "arrivederci a Roma"!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en septiembre de 2018
Respuesta de Umberto el 8 oct. 2018
Dear guest, we thank you for taking some of your time to give us your evaluation. We would have been even more grateful if I could give you your guidance on what to improve. In any case, thank you for choosing FIVE ROOMS ROME.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en septiembre de 2018
Respuesta de Umberto el 27 sept. 2018
Dear Guest, Thank you for giving us your vote, we would have been happier if you could give us your opinion, for us it is always very important because it helps us to improve our work. Anyway, thanks again and arrivederci a Roma!

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza
Good location, near Trevi fountain and Colosseum. A little hard to find, not easily accessible by car (ZTL, parking). Beds were comfortable, wifi was good, new big tv in room. Overall cleanliness could have been better; especially the bathroom, and the water reservoir of the coffee maker looked like it had never been cleaned before. Would probably not stay there again.
Se hospedó 2 noches en septiembre de 2018
Respuesta de Umberto el 27 sept. 2018
Dear Guest, thanks for giving us your opinion, for or is very important because it helps us to improve our work. We are pleased that you could appreciate the position in which our Guesthouse is located, exactly in the most ancient center of Rome, which allows you to visit on foot, all the most important monuments and the most evocative places of the city. We are also happy that you could appreciate the comfort of our beds, the speed of our wi-fi and our 55 "televisions. We are sorry for the ZTL, the Limited Traffic Zone, but the fact of being exactly at the center involves a limitation in the use of the car and, however, use the private car to visit Rome is always strongly discouraged. We thank you for notifying us of the need for more control over cleanliness, it is our focus and, if necessary, we will work to improve it. However, I must point out that the water supply of the coffee machine is regularly cleaned and filled every day. Thanks again for your review and see you in Rome.

10/10 Excelente

Jay, Queensland

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Staff were so helpful prior to arrival, and Gelo was adorable and so professional. He made sure we had a wonderful stay. A gorgeous snack pack/ breakfast was provided in the room which was very welcoming (we arrived late due to my luggage being lost at the airport). The location is perfect, so close to lovely restaurants, cafe's and bars. We only had a short stay but can't wait to come back to Five Rooms Rome.
Se hospedó 1 noche en julio de 2018

10/10 Excelente

Ed, Indianapolis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location on the Via Nazionale and very close to many very good and inexpensive local restaurants. We were able to walk everywhere from this central point near the train station (the Vatican was the furthest [45 minutes] that we went though). Rooms were modern and the enmities were good. It was also "interesting" to ride to the 3rd floor on an Otis Elevator from the early 1900s!
Se hospedó 3 noches en julio de 2018

10/10 Excelente

Colette, AZ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Five Rooms Rome was an excellent place to stay in Rome. The hotel was very clean and modern. The staff was very helpful and friendly. The hotel was also very close to local attractions like Trevi Fountain and the Colosseum. We would highly recommend Five Rooms Rome.
Se hospedó 1 noche en junio de 2018
Respuesta de Umberto el 26 jun. 2018
Dear Colette, thank you for your review and for sharing your experience at Five Rooms Rome. We are pleased to hear that you enjoyed your time with us. All of us are passionate about hospitality and we hope to see you again soon. Arrivederci a Roma! Umberto and Five Rooms Rome Staff

10/10 Excelente

HENRIQUE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel muito bem localizado
Foi ótima!!!
Se hospedó 4 noches en junio de 2018
Respuesta de STAFF - Five Rooms Rome el 18 jun. 2018
¡Gracias por tus comentarios! ¡Esperamos verte pronto!

10/10 Excelente

Negar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great experience
This is a cozy place with friendly and nice staff. the places had 5 rooms located at 3rd floor of a nice building with elevator. We were behind on our schedule and they waited for us until our arrival.... everything expect the minibar and wine was included and they refill it everyday during room cleaning. That included, Espresso coffee, biscuit, nutella , fruit juice, and pastry. It was more than enough for us for every morning to head out of the room. The place is close to public transportation and within walking distance to everything. Rooms were generally smaller than expected but worked out for us
Respuesta de Umberto el 17 may. 2018
Thank you so much for your kind review! We look forward to seeing you again at the Five Rooms Rome.

2/10 Terrible

Lisa

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, comodidad de la habitación
Don't stay here!
Arrived at the hotel to find that there was an error on their behalf and that they didn't have our booking and they had no rooms available. They claim they didn't have our booking yet I received confirmation from Hotels.com and an email from them directly confirming my booking. Very disappointmented in their service. They offered to ring a hotel nearby of a much lesser quality and see if they had a room available. We declined and found another hotel ourselves. This was the only help they offered us. We had travelled over 50mins to get to the hotel and when I asked could I use the toilet while trying to book another hotel I was told 'No'. I would never book this hotel again and wouldn't recommend it to anyone.
Respuesta de Umberto el 17 may. 2018
Dear Lisa, we are sorry for what happened, but as we explained it the problem was determined by an error of the channel manager who did not enter the reservation in our planning. If it were an overbooking case we would have already made a reservation at another facility, but it was not. We can understand your disappointment and also understand that you did not appreciate the fact that we immediately activated to allow you to quickly find a new room in another excellent central structure. We still apologize and look forward to welcoming you to FIVE ROOMS ROME, to make us forgive the unfortunate computer error.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great central location and lovely room. Would highly recommend
Se hospedó 4 noches en abril de 2018
Respuesta de Umberto el 20 abr. 2018
Dear Guest, the whole staff thank you very much for the beautiful review and for the time you dedicated to us. It is important for us to receive a positive feedback about it, also we are glad to know you really enjoyed the central position and the room. We hope to have you as our guests again in the nearest future and really wish you all the best. Kind Regards

10/10 Excelente

Laura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un très bon séjour à Rome
Hôtel très propre et bien situé, proche de nombreux points d'intérêts. Accueil très agréable et personnel au service de vos besoins. Chambre décorée avec goût, et avec des équipements de qualité (sèche-cheveux, douche, télévision). Pas de petit-déjeuner mais machine Nespresso et quelques gourmandises chaque jour dans la chambre.
Se hospedó 4 noches en diciembre de 2017
Respuesta de Umberto el 8 feb. 2018
Chère Laura, merci beaucoup pour votre commentaire tres positif. Nous avons hâte de vous revoir bientôt à Five Rooms Rome.

10/10 Excelente

Erhan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mükemmel
Tek kelimeyle mükemmel.
Se hospedó 2 noches en noviembre de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Verzorgde kamer midden in het centrum
Enige minpunt: geen ontbijt Heel fijn en aangenaam personeel, hebben ons uitstekend geholpen. Kamer steeds kraaknet, niet al te veel lawaai ondanks de Via Nationale achter de hoek. Centraal gelegen, op wandelafstand van winkelstraten en bezienswaardigheden. Heel leuk verblijf gehad!
Se hospedó 3 noches en octubre de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Zentral gelegenes Hotel
Das Hotel befindet sich in einem historischen Altbau mit viel Charme. Die Lage ist sehr ruhig und dennoch zentral. Das Personal ist sehr freundlich. Die Einrichtung ist sehr geschmackvoll.
Se hospedó 4 noches en septiembre de 2017