Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 6 de 19 opiniones" "
10 - Excelente
6
Evaluación: 8 - Bueno. 8 de 19 opiniones" "
8 - Bueno
8
Evaluación: 6 - Aceptable. 1 de 19 opiniones" "
6 - Aceptable
1
Evaluación: 4 - Mediocre. 3 de 19 opiniones" "
4 - Mediocre
3
Evaluación: 2 - Terrible. 1 de 19 opiniones" "
2 - Terrible
1
7,8/10
Limpieza
7,8/10
Personal y atención
7,0/10
Servicios
7,4/10
Estado de la propiedad e instalaciones
Opiniones
10/10 Excelente
Rafael
4 jun. 2017
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gran localizacion y precio
Excelente localización, a 7 minutos a pie del Vaticano, y una parada del metro a 4 minutos..
La habitación enorme, dos recamaras, cocina, refrigerador..Ideal para familias
Rafael
Se hospedó 2 noches en mayo de 2017
4/10 Mediocre
Cliente verificado
Viajó con su familia
6 ene. 2020
Le gustó: Comodidad de la habitación
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 2 noches en enero de 2020
8/10 Bueno
Eva
Viajó con su familia
25 nov. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Eva
Se hospedó 3 noches en noviembre de 2019
6/10 Aceptable
Daniela, Heiningen
Viajó en grupo
4 nov. 2019
Le gustó: Personal y atención, servicios
Das Apartment war groß und geräumig. Die Ausstattung war ok. Etwas Abgewohnt und in die Jahre gekommen. Sehr hellhörig (Treppenhaus, Bargäste von unten). Fahrstuhl defekt. Metro in der Nähe. Für uns war es zum schlafen völlig ok! Personal an der Rezeption sehr freundlich. Es wurden uns gleich Tipps und Informationen über Rom mitgeteilt!
Daniela
Se hospedó 3 noches en octubre de 2019
10/10 Excelente
Cliente verificado
6 ago. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We really like all attention from Kenedy, he was amazing, he help us all lots, thank you
Cliente verificado
Se hospedó 2 noches en julio de 2019
2/10 Terrible
JOSE
3 jul. 2019
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
HORRIBLE SERVICIO.
HORRIBLE SERVICE, VERY DIRTY THE DEPARTMENT, EVEN WITH MY PAID RESERVATION THEY DID NOT RESPECT ME MY RESERVATION. AND I ADVISE YOU NOT TO RENT HERE. HORRIBLE .
JOSE
Se hospedó 3 noches en junio de 2019
Respuesta de eugenio el 4 jul. 2019
Readers are informed of this review which is absolutely false and biased.
The host has never stayed with us because of an error in his booking, he presented himself a wrong day we kindly relocated him to another apartment
I don't understand how he can be allowed to leave a review
Read the other present to make you an idea
thanks
8/10 Bueno
Cliente verificado
Viajó con su familia
23 feb. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Bien placé dans la ville, idéal pour le Vatican mais il manque de la vaisselle.
Cliente verificado
Se hospedó 4 noches en febrero de 2019
4/10 Mediocre
Cliente verificado
Viajó con su familia
15 feb. 2019
No le gustó: Limpieza, personal y atención
Bait and switch reserved a two bedroom apt and was at first only given a single room with 3 beds. Complained as given a second room still not the room we asked for and were offered a voucher for dinner downstairs that we never received.
Cliente verificado
Se hospedó 2 noches en febrero de 2019
Respuesta de Eugenio el 31 mar. 2019
I apologize for the problem you had
unfortunately there was a maintenance problem that we solved
the dinner maybe we didn't understand each other you just had to go down to the restaurant as we told you and eat it
8/10 Bueno
Cliente verificado
22 oct. 2018
Le gustó: Limpieza, personal y atención
Excellent location and friendly host. However the shower head and shower door were broken on arrival, with a promise of repair the following day. The shower head was fixed after a fashion but the door never was. For the price paid this really needs upgrading as does the decor, all looking a little tired. If these issues were resolved I would have no hesitation in staying here again.
Cliente verificado
Se hospedó 5 noches en octubre de 2018
Respuesta de eugenio el 22 oct. 2018
Thank you for your review we apologize for the problem of the shower but the customers before you have done this damage.
being a custom-made shower we ordered the spare part but we are still waiting
thank you and trona to visit us
8/10 Bueno
Cliente verificado
4 sept. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We were there just to sleep. Very quiet area but you can hear the people in the room next to yours
The room was full of ants so they need an exterminate other than that it was great to come and go. We rented a car so we do not know about food in the area except for the place next to it where you can have dinner. The guys that work there work really hard and keeping it up.
It does not include breakfast.
Cliente verificado
Se hospedó 3 noches en agosto de 2018
8/10 Bueno
Jennifer
18 jun. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Jennifer
Se hospedó 2 noches en junio de 2018
10/10 Excelente
Cliente verificado
15 may. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Family trip
Love size comfort and location. Took while to figure showe hot water
Cliente verificado
Se hospedó 2 noches en mayo de 2018
Respuesta de claudio el 17 jun. 2018
thank you very much
10/10 Excelente
Zonnie
18 abr. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The place was amazing.
Zonnie
Respuesta de claudio el 22 abr. 2018
thank you very much
10/10 Excelente
LUIZ C
29 ene. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estadia agradagradável
O apto é muito bom e tem o básico para uma estadia confortável, na cozinha fazem falta uma faca de corte adequada e de pão. O legal é que tem uma TV no quarto e outra na sala. As roupas de cama de qualidade merecem elogio. O pessoal do Chroma foi super atencioso.
LUIZ C
Se hospedó 5 noches en enero de 2018
Respuesta de claudio el 8 feb. 2018
Muito obrigado pela sua revisão e retornar à toalha de mesa é sempre bom ter convidados agradáveis e educados como
Obrigado pelo seu conselho
4/10 Mediocre
Cliente verificado
14 ago. 2017
Le gustó: Limpieza
No le gustó: Personal y atención, comodidad de la habitación
Don't trust the booking . Go elsewhere
At the last minute they called to say there was a problem with the apartment we booked. I mean 8 hours before we were due to leave! This was very stressful ! We had no time to book anything else! We ended up in two rooms across a corridor from one another in the same Chroma venue. My children are 13 and 16 and this is why we needed the apartment. I was promised a bottle of wine to make up for it ( it wouldn't have) but this never materialised. There was not even a bottle of water in the rooms. Upon reading other reviews on other sites - Chroma have done this "trick" many times before. I could have found two rooms much cheaper elsewhere if that was what I wanted but we ended up paying the same price of an apartment for two single rooms . Glad it was only for 1 night !
Cliente verificado
Se hospedó 1 noche en agosto de 2017
Respuesta de claudio el 22 abr. 2018
Dear customer, unfortunately you do not know the many problems and situations that may occur in our work.
with superficiality behind a computer you start writing, but when you are faced with a problem you do not say anything.
We had to move from the apartment because the customers who had stayed before you (with whom we have taken legal action)
they had done big damage in the apartment, destroying the mattresses on the bed and breaking a window.
Unfortunately this happened the day before your arrival.
We informed you that the apartment was not accessible and we proposed two suites in the structure called chroma eptha (and I invite those who read this answer to visit the chroma eptha on the web) that is in the same building of the apartment, to cause you less possible problems.
You accepted this, we gave you a discount on the price.
If you told me that it was not good for you I would have found a new apartment in the same area of the Vatican, but you have accepted and now write this negative review as if nothing had happened.
I repeat you behind our work there are many situations that you do not know.
Do you think it was a good thing for us to give you two suites instead of the apartment?
the rooms we have given we could have sold them for a double price of that of the apartment.
when you write a review reflect why you risk ruining the work of months to people.
and when there are problems I invite people to speak immediately because we are always available to customers.
we do not have to lions behind a keyboard, we have the voice to speak
thank you
8/10 Bueno
Matthew
31 jul. 2017
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Good 5 night stay apartment
Spacious 2 bed apartment in good area, 10 min. Walk to Vatican. Apartment is nothing flash but has most things you will need.
Matthew
Se hospedó 5 noches en julio de 2017
8/10 Bueno
Cliente verificado
14 ago. 2016
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pablo is very freindly and Nice.
Speaks in English
Cliente verificado
10/10 Excelente
Mark, Stratford upon Avon
14 jul. 2016
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Really enjoyable stay!
Four of us stayed for three nights, we were greeted on the day of arrival by a really helpful guy who pointed out the best places to go around Rome, and even left us a bottle of wine to welcome us.
The apartment is modern with good air conditioning. It is 5 minutes from the metro and really close to the Vatican.
The hotel arranged a taxi to the airport for us, €60 one way.
Would definitely stay here again!