So many excellent things about this apartment! The location couldn't be any better -- just minutes away from several key sites, stores, restaurants and subway. You can walk everywhere! Communications with management were easy and quick. They arranged transportation to and from airport for the eight of us, and it worked perfectly. Alan met us at the apartment and couldn't have been more helpful during our stay. When the washer wasn't working, he had a new one delivered the next day. When we had trouble using the 'European' coffee maker, he went out and bought us a different one the same day! Unfortunately, we had a medical issue during our stay, and Alan even helped us contact an ambulance. Bedrooms are big and comfortable, views are incredible. Only negatives would be that the bathrooms are outdated, the floors could use a good scrubbing, and the ice box in the refrigerator freezes up. But we still give it five stars for the location, wonderful customer service, and overall experience.