Estimado cliente. Resulta extraño que días que el personal era antipático ya que somos muy poquitos nosotros y atendemos siempre con una sonrisa. No sé quién eres porque has dejado un comentario anónimo, pero dudo que te hayan atendido con antipatía a menos que, quizá tú, te hayas comprado de esa manera al llegar. En cuanto al check-in, en la misma publicación nuestra dice que es a partir de las 15:00 y hasta las 22:30, y que no tenemos recepción y por tanto deben comunicarnos el horario de arribo. Los €25 se cobran solamente cuando se hace un late check-in, es decir, cuando se llega luego de las 22:30 y eso se coordina de manera anticipada. Ahora bien, poner una estrella por estos motivos creo que es bastante injusto, considerando que estamos súper bien ubicados, nuestro precio es económico y tanto las camas, colchones y almohadas son muy confortables y el lugar se limpia a diario.

Gracias por su visita!

Gracias María por alojarse con nosotros. Lamentablemente no tenemos aire acondicionado, solo ventiladores, pero lo aclaramos en nuestra publicación, lo mismo el hecho de que los baños sean compartidos. La primera semana de agosto es bien calurosa, luego ya la temperatura se pone un poquito más tolerable. ¡Espero volver a verlos! En invierno si apetecen, que allí contamos con calefacción ;) Un fuerte abrazo y que sigan disfrutando el viaje.

Dear guest, If you don't like a shared bathroom, why then book a place which clearly states in its description and in the very title of the room that the room has SHARED BATHROOM? Instead of giving a 1 out of 5 to our property, I suggest you are more careful when you read and book your next room at any place, it will save us all a bad moment. Regards

Thank you for staying with us!

Dear Maria: I'm sorry that you have this experience. Breakfast is a service that we no longer provide. In fact, it doesn't show in the site anymore. However, we still leave a coffee pot, kettle and tea available all day, as well as snack cookies and milk as courtesy for all guests.

Dear Guest: Thank you for staying with us. As regards our description, it clearly says that we have fans. We never say we have air conditioning. We advise that you read carefully before booking a place and write something that is not true. As regards breakfast, we provide tea, coffee, milk, juice, cookies, toasts and marmalade, isn't that breakfast? A continental breakfast is only coffee and a cornetto, and you got more than that. As regards the noise, this is a city, so noises that occurred on the street or nearby buildings are pretty much out of our control.

Thank you for staying with us. If you read the description of our property, it clearly says that the bathrooms are shared and that we have fans, not air conditioning. It also says that you need to contact us 48 hrs before arriving because we don't have a reception. Moreover, it says that there's parking in the nearby area (there's one across the street), we never say we have our own parking. Everytime a guest books a place it's important that they read carefully what they are booking and consider not only price, but also what the place offers so as to avoid writing reviews that are based on lack of reading from the part of guests and not false advertising. We are a small Guesthouse (affittacamere) run by 2 people and we do all the work around here, from welcoming guests, to providing information and advise on what to do around the city, to keeping the place clean. :)

Thank you for staying with us and for your nice comments. Hope to have you as a guest again.