When you rent this property through VRBO, you are really renting with Vacasa. This was our first time dealing with Vacasa, and we were disappointed and frustrated with their management & communication.
When we arrived, the code we had been given for the front door did not work. We called Vacasa, and were eventually given instructions for locating a key that enabled us to enter the back door. For the entire week of our stay, we had to use the back door to leave & return to the home.
Upon entering the home, we realized two things: the living room area is extremely small, and all of the living room furniture is very uncomfortable. A futon instead of a sofa? Why? And the only “chair” was kid-sized, with a broken leg. I reported the broken chair issue to Vacasa immediately, but never heard back from them. There were stools at the kitchen bar (too short to actually eat comfortably there) but one of them also had a dysfunctional leg. The coffee table in the living room is huge - entirely too large for the small space. All in all, we just felt that the living area had been furnished in the cheapest way possible with no regard for the guests’ comfort.
The bedrooms & bathrooms were much larger and very comfortable.
We did not get to use the deck very much, due to high winds while we were there.
The front & back porch areas were dirty & covered with dead bugs. I had to sweep/clean them just to make them tolerable.
The big, fenced yard was greatly appreciated by us and our pup.
We toured Rockport extensively during our stay, and feel this location is one of the best in the area.
The owners/Vacasa could easily make this a 5 star rental by upgrading the furniture in the living area and improving communication skills & responses to guest concerns.