Hoteles cerca de Robert Burns Hermitage en Dumfries

"The location of the hotel is excellent with great walks along the river. Our room was very clean and comfortable. Some maintenance was needed to windows in our room and the corridor, with external painting needed, however otherwise our room was fine. All staff were very helpful, friendly and efficient - really good service. The restaurant menu was excellent. We only eat fish and vegetables, but there was a really good choice of options which we considered on the menu. The dinner was...

"Morag was so welcoming and friendly, i felt at home as soon as i walked in. My room was spacious and cosy and perfect! I would definitely recommend. "

"Good breakfast"

"Only 1 person at desk for busy check in. Dining room staff very junior and inexperienced. Ringing orders for pick up from kitchen ruined any enjoyment. Ate 2 main meals. Asked to have cab in morning and it was 15mins late. Elevator was slow and not always working."

"Clean Room"

"Booked lake view room paying extra. However room 20 had no view. Blocked by some trees, shrubs. The extra bed was laid down on the floor. Was not a pull out sofa or proper single bed as advertised. Macdonalds is the only option in the evening . Parking is easy once it’s basically a service stop.. There is a lake behind the proprietor which is accessible and walkable."

"Very dirty, bed bugs "

"Shame previous owners let the hotel go to disrepair as it was a wonderful place. 100% respect to the new owner who is doing a great, time consuming task (without the help of planning department) to bring this Hotel/Restaurant back to the great place it was."

"Comfortable and excellent location in the town"