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Opiniones sobre Hotel Posada Las Orquideas

2.5 out of 5
Hotel Posada Las Orquideas
West End, Roatan, Bay Islands

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 44 de 80 opiniones" "
Evaluación: 8 - Bueno. 21 de 80 opiniones" "
Evaluación: 6 - Aceptable. 8 de 80 opiniones" "
Evaluación: 4 - Mediocre. 3 de 80 opiniones" "
Evaluación: 2 - Terrible. 4 de 80 opiniones" "

9,0/10

Limpieza

8,6/10

Personal y atención

8,4/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alvaro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Salome el 2 may. 2024
Hi Alvaro,Thank you for all the positive feedback.We hope to greet you on your next vacation.

8/10 Bueno

Fredy Roberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me gusto el lugar, un poco alejado de bares y restaurantes por lo que d tranquilidad, el personal atento, el desayuno completo.
Se hospedó 3 noches en diciembre de 2023

2/10 Terrible

Rubén

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Demasiado sobre valorado, no tiene TV, las cortinas no cubren el total de las ventanas y son muy claras. No se descansa!!
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Jeniffer

Se hospedó 2 noches en diciembre de 2021

6/10 Aceptable

Emmanuel

Viajó por negocios
Le gustó: Limpieza
Experiencia mas o menos.
Bien, un Hotel muy solitario, no hay mucho que hacer ahí durante el día o la noche, definitivamente no es un Hotel para pasar el día, todas las actividades están afuera. La cafetería es buena, cuando esta abierta, porque cierra temprano así que la cena después de las 6:00 pm tiene que ser fuera del restaurante. Si quieren agua, hay que llevarla porque en 4 días solo me pusieron una botella de agua, no venden agua en el hotel. Muy mal WiFi, si van de vacaciones pues no hay problema, pero ya que fui a trabajar, pésimo WiFi.
Se hospedó 3 noches en noviembre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2020

10/10 Excelente

Katherine

Viajó con su pareja
Very quaint property right on the water. WiFi available but no TV which was nice. Staff very helpful and breakfast in the morning was fantastic!
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Vladimir

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Piece of paradise
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Jack

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The hotel has a really nice cafe/restaurant that overlooks the sea. It has a long pier going into the bay with a great lounging area, the sunrises directly behind this. Stag were very friendly and helpful. Saw a muntjac deer wandering around the property too! Good hotel.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Renetta

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff. Air conditioning worked really well!
Se hospedó 2 noches en abril de 2024
Respuesta de Salome el 2 may. 2024
Hi Renetta,Thank you for all the positive feedback.We hope to greet you on your next vacation.

10/10 Excelente

Michael

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very friendly. Awesome coffee shop and great breakfast.
Se hospedó 3 noches en abril de 2024
Respuesta de las Orquideas el 25 abr. 2024
Hi Michael, thank you for your kind review, we were more than happy to assist, and hoping to have you back with us longer time in the future...

10/10 Excelente

Luis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Salome el 2 may. 2024
Hi Luis,Thank you for all the positive feedback.We hope to greet you on your next vacation.

4/10 Mediocre

Rafael

No le gustó: Servicios
No many amenities , no tv, coffee shop very limited hours
Se hospedó 1 noche en abril de 2024
Respuesta de Salome el 2 may. 2024
Hello RafaelI am sorry to see that you did not enjoy your stay.Room TypeStandard Room, Ocean View, OceanfrontIf you read in our description Our Hotel does not have T.V, the standard room has the necessary for our guest's 1 single bed and 1 double bed, privet bathroom, towells, soup, A/C.But we also have studios rooms with if you needed more amenities, studios have chickenette, coffee maker etc...Our Restaurant Cafe de Palo is open 7:00 am to 3:00 pm breakfast served from 7 am to 10 amHope next trip will be different, we will be more then happy to greet you.Regards,

10/10 Excelente

Melissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Salome el 2 may. 2024
Hi Melissa,Thank you for all the positive feedback.We hope to greet you on your next vacation.

10/10 Excelente

Chelsea

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms are exactly what you need for a trip to Roatan - comfortable beds, air conditioning, clean bathroom, good shower water pressure, and fresh water available. The indoor decor is simple but the property is beautiful, nestled at the end of a quiet road on the West End. Daily breakfast and coffee are included and are very good - Cafe de Palo is excellent all around. Highly recommend this hotel. Your balcony hammock awaits!
Se hospedó 4 noches en marzo de 2024
Respuesta de Cristy J el 5 abr. 2024
Thank you for your kind review, we are glad that you enjoyed your stay with us, and we were more than happy to assist you, hoping to have you back with us further in the future.

10/10 Excelente

Tarak

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location, quiet and good breakfast
Se hospedó 6 noches en marzo de 2024
Respuesta de Hotel Posada las Orquideas el 7 abr. 2024
thank you Tarak, for your nice review, we were more than happy to assist you, hoping to have you back with us in the future.

8/10 Bueno

Angela

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Best breakfast views and great breakfast!
Se hospedó 10 noches en marzo de 2024
Respuesta de Posada las Orquídeas el 18 abr. 2024
Thank you Angela for your kind review, we were more than happy to assist you, hoping to have you back with us in the future.Best regards

8/10 Bueno

Nora

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
-The breakfast options are very poor and limited, we were looking for experiencing local varieties but it was not possible. -The front entrance ground was unsafe, full of rocks, and uneven. My husband, 70 y/o fell and hurt his ankle because is so terrible outside full of obstacles and dark. I strongly suggest to the owners to pay more attention to that aspect too.
Se hospedó 3 noches en febrero de 2024
Respuesta de Cristy J el 5 abr. 2024
thank you, Nora we will look into the points you mentioned, and we are hoping to have you back with us in the future.

6/10 Aceptable

Sidney

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The ppty is in a great location, quiet less busy area of West End. The third level of rooms have a great view and pleasant breeze. The cafe Palo is a nice place to start your day with a fine breakfast. The staff were all very pleasant and did a very good job. The room we stayed in was very tired, windows in poor condition, could not open, noisy fan and malfunction stove top, which they did replace after two weeks. We paid for a deluxe studio and were put in a standard studio. I questioned this with management to no avail. We are going back to Roatán next year, but have booked another location, as management could not guarantee our chive of room for Feb. 2025.
Se hospedó 22 noches en febrero de 2024
Respuesta de Hotel Posada las Orquideas el 7 abr. 2024
Hi Sidney, thank you for your review, you booked a deluxe studio and you get a deluxe studio room #15 on the 3rd floor, we looked into every point you mentioned and we had a solution for you at the time of your stay, we were more than happy to assist you, Best regards

10/10 Excelente

Bernd

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet place within walking distance of West End
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Posada las Orquideas el 7 abr. 2024
Hi Bernd thank you for your kind review, we are happy you enjoyed your stay with us, we were more than happy to assist you, looking forward to have you back with us in the future.Best regards

10/10 Excelente

Oyinkan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful views, delicious breakfast, great and accommodating staff, and very clean. We had a great time, and would be happy to stay here again during our next trip.
Respuesta de Cristy J el 5 abr. 2024
Hello, thank you for your kind review, We are glad that you enjoyed your stay with us, and we were more than happy to assist you, we are looking forward to having you back with us in the future.

10/10 Excelente

Jane

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A delightful ocean-side get-away.
We have stayed twice in this hotel. The hotel is right by the ocean and the delightful stone path trails and various half - hidden seating areas within the well-designed gardens are charming. A perfect place for romance and relaxation.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Sabrina

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s beautiful, like staying in a treehouse.
Se hospedó 2 noches en enero de 2024

2/10 Terrible

karol

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Chris

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 14 noches en enero de 2024

10/10 Excelente

Tracy

Viajó con su pareja
Le gustó: Limpieza, servicios
No le gustó: Personal y atención
Beautiful; View
Se hospedó 7 noches en enero de 2024

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Loved it!
The hotel is lovely and the location is beautiful. Good wifi breakfast in the attached cafe. Thank you for the great stay!
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Tamer

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room and view were great overlooking the water. Shower had a significant drip but fine with me. Restaurant and staff were fantastic.
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Q

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location and good views.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Andrew

Se hospedó 6 noches en diciembre de 2023

8/10 Bueno

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
As soon as we needed a plumbing issue fixed it was done soon. Sasha gave us instructions on how to use WhatsApp, in order to make calls. A very helpful lady to senior citizens who get confused about cell phone usage in foreign country. Christy answered our questions with patience. Ashley, our breakfast server was efficient serving breakfast with style and grace. The teamwork we saw with this staff was excellent.
Se hospedó 7 noches en noviembre de 2023

8/10 Bueno

shlondya

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice staff and rooms very clean. We came during rainy season so the wifi was down during our stay. The location is great for walking to near by restaurants and bars.
Se hospedó 4 noches en octubre de 2023

6/10 Aceptable

alejandro, Spring Hill

Se hospedó 5 noches en agosto de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A Great place near the West End of Roatan
We enjoyed our 2-night stay very much. The room was clean, and the view of the bay was great. We enjoyed the breakfast, and Sasha at the front desk was especially friendly and helpful to us. We had a minor maintenance issue that was handled promptly and efficiently. We were a five minute walk to the West End & we had a great time.
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Carlos

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Secluded, quiet, limited food options
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Mikesha

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
I had a lovely time at the hotel, it is very quiet and out of the way and also clean! My one and only issue was the young girl at the front desk was not always pleasant when asking questions. One example, asking to call me a taxi to west bay before knowing there is a $5 water taxi, which she never advised me of, she instead told me it would cost me $25 just to get to west bay beach. Instead I chose to call the taxi that picked me up from the airport and he only charged $15! She wasn’t helpful much in assisting me of getting around the area! Very unfortunate, because if she was a great tip would of been waiting upon my departure! I do my due diligence in researching the area before my arrival with any country I travel to but instead of the hotel that your spending so much money with helping you, they’d rather scam you! Other than that the restaurant staff was very very helpful and pleasant as well as the cleaners! Location was great- most things are walking distance and again please take advantage of the water taxi service! Wish I’d known about that before spending so much money on taxis! Better customer service is needed at the front desk!
Se hospedó 5 noches en julio de 2023

10/10 Excelente

Pete

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Leilei

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A quiet oasis in Mangrove Bight about 10 minute walk to the busy West End. Had everything the transit traveler needed. We were allowed to check in early and the staff quickly got maintenance to repair the AC which they checked during intro and noticed it wasn’t working. Not the fault of Las Orquideas but we asked for taxi to take us to our next hotel in Sandy Bay— a $10 ride by private transfer. The staff mentioned it should be $15 and got a cab, but the driver charged $25 after he dropped us off. I didn’t notice because my husband had been handling payment. But that’s been a common theme on the island for services not clearly marked— if my white husband does all the talking in English, prices double or triple.

8/10 Bueno

Marie-Claude

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Le site est super bien, avec le vent sur les terrasses qui permet de tolérer les journées très chaudes et en retrait du bruit et de l'action de WestEnd tout en étant accessible à la marche. Par contre, ce n'était pas possible de se baigner car il n'y avait aucun accès sécuritaire à l'eau. La propriétaire m'a dit qu'elle comptais corriger la situation d'ici quelques mois.
Se hospedó 9 noches en mayo de 2023

10/10 Excelente

Eddy

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Hoa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
House keeping was excellent...ask for anything and it's there. Restaurant and back garden were excellent...very peaceful and nicely done. Give perfect island feel. Needs: rooms need luggage racks, breakfast needs more options otherwise eating same thing each day. It was good, but it was the same 2 things each day. One minor incident where staff named Ashley or Shasha, the female that works at the front desk and was helping with breakfast. She accused me of ordering the wrong item when I had ordered the same item for the last 3 days. The first time was ok...but she came back the second time with the same wrong order...indicating that I had to take it bc it was my fault...that was puzzling to me...I returned the order and skip breakfast that day. Again, this shouldn't sway you as the place is a good overall place...will stay there again the next time.
Se hospedó 7 noches en febrero de 2023

6/10 Aceptable

Giorgio, lexington

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent breakfast with special homemade bread (fantastic!), all included in the price. The balcony view was terrific, but too much overgrowth limited the view. The area around the hotel, especially next to the hotel, has many stray dogs, and one bit me at night - the first time ever in my life. Not fun: watch out!
Se hospedó 2 noches en febrero de 2023

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
View from room
Se hospedó 11 noches en enero de 2023

10/10 Excelente

Sujata

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Kimberly

Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
This hotel had large rooms and sweet individual porches with tables, chairs and a hammock. We loved staying here. There was a mini-fridge in the room but no coffee pot or microwave All rooms are near the restaurant and coffee was easy to get. The restaurant ambiance, food and service were great! Everyone was SOoo nice and plenty of staff are completely fluent in both English and Spanish. We loved the free breakfast and the long dock with a very relaxing sitting area- perfect for sunset. NO mosquitoes anywhere, but the no-see-ums are hungry as soon as it turns dark. You WILL want to buy the air conditioning due to the heat and humidity- even in December. A security guard was present all the time near the hotel entrance. Located just a few blocks from the West end, we walked downtown to great shopping every day. Don't miss the recycled metal store and the chocolate shop - great smoothies. Plenty of little tiendas for anything you need or forgot. Prices are cheap! A few blocks into town is the water taxi - $5 to head out to the West Bay beach. Walk to the end to the Grand Roatan hotel where the snorkeling is amazing and we had a great lunch. Bring a beach towel as chairs all along the West Bay are reserved for hotel guests. Also NOTE: US dollars are accepted everywhere but NOT if they are torn, or stained, or defaced in ANY way at all. I was out of cash when my "weary" Franklins were useless.

10/10 Excelente

Freddy

Le gustó: Personal y atención, estado de la propiedad e instalaciones

10/10 Excelente

Grace

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful jungle paradise. Everything is clean and comfortable. This is my favorite place to stay in by far.
Se hospedó 3 noches en enero de 2023

10/10 Excelente

Patrice

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a special place. The service is great. Sacha addresses your every need and the onsite cafe provides incredible fresh food options every day- with great cocktails and wine. The view out to the water is so peaceful and the hotel's designer maintained so many trees, that you want to hang out on your balcony all day long. From 5am when the sun starts coming over the hills to the evenings when the breeze comes in. If you are in to lots of amenities, this isn't your place-- no TV or luggage racks in the room, but if you want to be immersed in Roatan's natural beauty, then you'll love Hotel Posada Las Orquideas.
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Mandi ray

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en julio de 2022

6/10 Aceptable

Lucie Isabelle

Viajó con su pareja
Le gustó: Limpieza
Cleaning staff were very friendly - always a Good Morning. Staff in Cafe - were ok - after staying there 2 weeks you would think they would start to know us but always had to repeat every order and still made mistake. Staff at office - for example Shyvone; not helpful at all. We had issues with our AC which we paid to have - and she asked us to walked to other main office and ask if we could be move to another room. Why she couldn’t call herself - I do not know. We needed to ask for towel and she gave me attitude that the towels were there and had to argue that they were not. The ad is all about their beautiful dock looking over the water…. Well there’s no dock / it’s under construction- so we had no access to water.
Se hospedó 12 noches en marzo de 2022