Buffet
Ver disponibilidad

Opiniones sobre Swiss Spirit Metropolitan Riyadh

3 out of 5
Swiss Spirit Metropolitan Riyadh
King Fahad Road, Al Sahafa District, Riyadh

Opiniones

7,2

Bueno

Evaluación: 10 - Excelente. 6 de 25 opiniones" "
Evaluación: 8 - Bueno. 9 de 25 opiniones" "
Evaluación: 6 - Aceptable. 5 de 25 opiniones" "
Evaluación: 4 - Mediocre. 2 de 25 opiniones" "
Evaluación: 2 - Terrible. 3 de 25 opiniones" "

7,4/10

Limpieza

7,2/10

Personal y atención

2,0/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

5,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Salman

Se hospedó 1 noche en diciembre de 2023
Respuesta de NA el 18 dic. 2023
Dear guest, Thank you for your stay at the Swiss Spirit Hotel Riyadh. We are delighted that you enjoyed your stay with us where we were able to meet your expectations. We appreciate your feedback this and hope to have the opportunity to welcome you back on your next trip to Riyadh. Thank you for choosing the Swiss Spirit Hotel Riyadh.

2/10 Terrible

Emilio, Graben

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very low standard, horrible mistakes, no internet most of the time. Ugly. Very expensive for the quality we get. Room service does horrible mistakes, never care about the customer request.
Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

Refaa

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The room space was considerably large (Front desk upgraded my room as a kind gesture). Property is not that attractive but definitely with such thoughtful members, business is lucky to have them around. I hope I recall the name correctly but it was something close to Soliman!
Se hospedó 1 noche en noviembre de 2023
Respuesta de NA el 22 nov. 2023
Dear guest, Thank you for your stay at the Swiss Spirit Hotel Riyadh. We are delighted that you enjoyed your stay with us where we were able to meet your expectations. We appreciate your feedback this and hope to have the opportunity to welcome you back on your next trip to Riyadh. Thank you for choosing the Swiss Spirit Hotel Riyadh.

2/10 Terrible

Kwangyong

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de NA el 22 nov. 2023
Dear guest, Thank you very much for taking the time to provide your comments after their recent stay with us at Swiss Spirit Hotel Riyadh We are sad to know that you are not satisfied with some of the services you mentioned, and accordingly, your observation was taken, and our team worked to solve what you mentioned. We sought to meet the expectations of our guests. Once again, thank you for your note, and we look forward to welcoming you to Swiss Spirit Hotel Riyadh

4/10 Mediocre

George

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 3 noches en septiembre de 2023
Respuesta de NA el 1 oct. 2023
Dear guest, Thank you for your stay at the Swiss Spirit Hotel Riyadh. We are delighted that you enjoyed your stay with us where we were able to meet your expectations. We appreciate your feedback this and hope to have the opportunity to welcome you back on your next trip to Riyadh. Thank you for choosing the Swiss Spirit Hotel Riyadh.

8/10 Bueno

Phillip

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Value for money good option
They couldn’t find my reservation, first time I had issue for reservation but receptionist and staff were kind and give us compensation.Bathroom pictures do not reflect the reality, it is clean but there is no jacuzzi as it shows in the pictures.Beds are big and comfortable.Breakfast was fair. Staff friendly. Rooms size are good.Some of the rooms windows isolation better than others. It’s should be improv. Value for money it’s good. I will revisit.
Se hospedó 1 noche en febrero de 2023
Respuesta de NA el 1 mar. 2023
Dear guest, Thank you for your stay at the Swiss Spirit Hotel Riyadh. We are delighted that you enjoyed your stay with us where we were able to meet your expectations. We appreciate your feedback this and hope to have the opportunity to welcome you back on your next trip to Riyadh. Thank you for choosing the Swiss Spirit Hotel Riyadh.

4/10 Mediocre

Kevin

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
The property stands in an area under development and so is dusty, dirty and surrounded by rubbish. The food arrangements are poor. Breakfast has to be taken in another hotel a few minutes walk away although room service is said to be available. On most occasions I called room service, nobody picked up the call. On the first occasion I did make an order, and despite also calling reception to complain, the food did not arrive and so after 5 or so hours I went down to reception to speak to them face to face which resolved the issue. I received a letter of apology under my door stating room service was available 24/7 but this did not change my experience which was that rarely did anybody take the telephone call at room service.
Se hospedó 7 noches en agosto de 2022
Respuesta de NA el 16 ago. 2022
Dear guest, Thank you very much for taking the time to provide your comments after their recent stay with us at Swiss Spirit Hotel Riyadh We are sad to know that you are not satisfied with some of the services you mentioned, and accordingly, your observation was taken, and our team worked to solve what you mentioned. We sought to meet the expectations of our guests. Once again, thank you for your note, and we look forward to welcoming you to Swiss Spirit Hotel Riyadh

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
لابأس به من ناحيه الراحه والموقع وتعامل الموظفين
Se hospedó 2 noches en junio de 2021
Respuesta de Nidal Ahmed el 30 jun. 2021
عزيزي الضيف، أشكركم على تقيم إقامتك في فندق سويس سبيريت الرياض. نحن سعداء أنك تمتع في إقامتك معنا حيث تمكنا من تلبية توقعاتك. ونحن نقدر تعليقك هذا، ونأمل أن تتاح لنا الفرصة لنرحب بك مرة أخرى في رحلتك القادمة إلى الرياض. نشكركم لاختيار فندق سويس سبيريت الرياض.

10/10 Excelente

Saleh

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en mayo de 2021
Respuesta de Nidal Ahmed el 30 jun. 2021
Dear guest, Thank you for your stay at the Swiss Spirit Hotel Riyadh. We are delighted that you enjoyed your stay with us where we were able to meet your expectations. We appreciate your feedback this and hope to have the opportunity to welcome you back on your next trip to Riyadh. Thank you for choosing the Swiss Spirit Hotel Riyadh.

8/10 Bueno

salman

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2020
Respuesta de Nidal Ahmed el 18 ene. 2021
Dear guest, Thank you for your stay at the Swiss Spirit Hotel Riyadh. We are delighted that you enjoyed your stay with us where we were able to meet your expectations. We appreciate your feedback this and hope to have the opportunity to welcome you back on your next trip to Riyadh. Thank you for choosing the Swiss Spirit Hotel Riyadh.

8/10 Bueno

salman

Se hospedó 1 noche en mayo de 2020
Respuesta de Nidal Ahmed el 16 jun. 2020
Dear guest, Thank you for your stay at the Swiss Spirit Hotel Riyadh. We are delighted that you enjoyed your stay with us where we were able to meet your expectations. We appreciate your feedback this and hope to have the opportunity to welcome you back on your next trip to Riyadh. Thank you for choosing the Swiss Spirit Hotel Riyadh.

6/10 Aceptable

Mahmoud

Viajó por negocios
Le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2019
Respuesta de NA el 24 nov. 2019
Dear Guest, Thank you very much for taking time to provide your rating and comment following your recent stay with us at Swiss Spirit Hotel & Suites Metropolitan-Riyadh. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back at Swiss Spirit Hotel & Suites Metropolitan. Kind Regards.

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en noviembre de 2019
Respuesta de NA el 7 nov. 2019
Dear guest, Thank you very much for taking time to provide your rating and comment following your recent stay with us at Swiss International Royal Hotel-Riyadh. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back at Swiss International Royal Hotel-Riyadh. Kind Regards.

8/10 Bueno

Manal

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2019
Respuesta de NA el 2 nov. 2019
Dear Ms. Manal, Thank you very much for taking time to provide your rating and comment following your recent stay with us at Swiss International Royal Hotel-Riyadh. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back at Swiss International Royal Hotel-Riyadh. Kind Regards.

6/10 Aceptable

Abdulrahman

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
لا بأس
كثيرا اسكن في هذا الفندق ولكن اخر مره تم اسكاني في غرفه تعيسة لا أعلم لماذا حسيت انه مو الفندق المعروف لدي
Se hospedó 1 noche en agosto de 2019
Respuesta de Nidal Ahmed el 15 sept. 2019
Dear Guest, Thank you very much for taking time to provide your rating and comment following your recent stay with us at Swiss Spirit Hotel & Suites Metropolitan-Riyadh. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back at Swiss Spirit Hotel & Suites Metropolitan. Kind Regards.

6/10 Aceptable

Cliente verificado

글쎄요
주변 지역이 약간 변두리 평범한 아침 식사 너무 높고 딱딱한 베게
Se hospedó 1 noche en junio de 2019
Respuesta de N. Ahmed el 17 jun. 2019
Dear Guest, Thank you very much for taking time to provide your comments following your recent stay with us at Swiss Spirit Hotel-Riyadh. We are dismayed to learn that you were not satisfied with the service issues you brought to our attention. Together with the other departments, we will investigates further and consider possible improvement, in our endeavor to meet all of our guests expectation. One again thank you for having shared your valuable feedback and we look forward to welcoming you back and share the improvement with you. Kind Regards,

8/10 Bueno

omar

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
جيدة.. المبلغ مرتفع
Se hospedó 1 noche en marzo de 2019
Respuesta de NA el 19 mar. 2019
عزيزي الضيف، أشكركم على تقيم إقامتك في فندق سويس سبيريت الرياض. نحن سعداء أنك تمتع في إقامتك معنا حيث تمكنا من تلبية توقعاتك. ونحن نقدر تعليقك هذا، ونأمل أن تتاح لنا الفرصة لنرحب بك مرة أخرى في رحلتك القادمة إلى الرياض. نشكركم لاختيار فندق سويس سبيريت الرياض.

10/10 Excelente

Mohammed

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
زوجان وطفل محمد الريس
صراحة الفندق رائع من حيث النظافة والخدمة وحسن الاستقبال من الموظفين اشكر الفندق صراحة سوف أكرر الزيارة مرة اخرى
Se hospedó 2 noches en febrero de 2019
Respuesta de Nidal Ahmed el 26 feb. 2019
عزيزي الضيف، أشكركم على تقيم إقامتك في فندق سويس سبيريت الرياض. نحن سعداء أنك تمتع في إقامتك معنا حيث تمكنا من تلبية توقعاتك. ونحن نقدر تعليقك هذا، ونأمل أن تتاح لنا الفرصة لنرحب بك مرة أخرى في رحلتك القادمة إلى الرياض. نشكركم لاختيار فندق سويس سبيريت الرياض.

6/10 Aceptable

Mahmood, Bahrain

Le gustó: Comodidad de la habitación
No le gustó: Limpieza, estado de la propiedad e instalaciones
Rooms are dated and actually dirty. Mine obviously was not vacuumed for the two days I was there. Crumbs and food bits on the floor have not moved. Staff busy with their phones than looking after customers. Room service was arrogant, rude and unhelpful. If the finally delivered good was good, I might have even excused that as someone having a bad day, but it was one of the worst burgers I've had. Will not stay there again.
Se hospedó 2 noches en octubre de 2018
Respuesta de Nidal Ahmed el 25 oct. 2018
Dear Guest, Thank you very much for taking time to provide your comments following your recent stay with us at Swiss Spirit Hotel-Riyadh. We are dismayed to learn that you were not satisfied with the service issues you brought to our attention. Together with the other departments, we will investigates further and consider possible improvement, in our endeavor to meet all of our guests expectation. One again thank you for having shared your valuable feedback and we look forward to welcoming you back and share the improvement with you. Kind Regards,

8/10 Bueno

Yousef

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
الفندق يستحق الثلاثة نجوم ؛ الاستقبال ودودون مبتسمون مرحبون . قاموا بترقية الحجز من غرفة إلى جناح مجاناً . الملاحظات : البوفيه ليس فيه سواتر للعوائل . قائمة طعام الغرف محدودة وقليلة . موكيت المداخل متسخ بحاجة للتنظيف
Se hospedó 3 noches en agosto de 2018
Respuesta de Nidal Ahmed el 12 ago. 2018
Dear Mr. Yousef, Thank you very much for taking time to provide your comments following your recent stay with us at Swiss Spirit Metropolitan hotel-Riyadh. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back at Swiss Spirit Metropolitan hotel-Riyadh. Kind Regards.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
very good
very good value
Se hospedó 1 noche en julio de 2018
Respuesta de Nidal Ahmed el 12 ago. 2018
Dear Mr. Thierry, Thank you very much for taking time to provide your comments following your recent stay with us at Swiss Spirit Metropolitan hotel-Riyadh. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back at Swiss Spirit Metropolitan hotel-Riyadh. Kind Regards.

8/10 Bueno

Mahmoud

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2018
Respuesta de NA el 24 ene. 2018
Dear Guest, Thank you very much for taking time to provide your comments following your recent stay with us at Swiss Spirit Hotel-Riyadh. We are dismayed to learn that you were not satisfied with the service issues you brought to our attention. Together with the other departments, we will investigates further and consider possible improvement, in our endeavor to meet all of our guests expectation. One again thank you for having shared your valuable feedback and we look forward to welcoming you back and share the improvement with you. Kind Regards,

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención
I don't recommend it
The price is more than the quality . It's not what I expected.
Se hospedó 1 noche en noviembre de 2017
Respuesta de Nidal Ahmed el 28 dic. 2017
Dear Guest, Thank you very much for taking time to provide your comments following your recent stay with us at Swiss Spirit Metropolitan -Riyadh. We are dismayed to learn that you were not satisfied with the services issues you brought to our attention. Together with the other departments, we will investigates further and consider possible improvement, in our endeavor to meet all of our guests expectation. One again thank you for having shared your valuable feedback and we look forward to welcoming you back and share the improvement with you.

10/10 Excelente

adnan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
my stay in this hotel was good experience. it is new and well furnished.
Se hospedó 1 noche en noviembre de 2017
Dear Mr. Adnan, Thank you very much for taking time to provide your comments following your recent stay with us at Swiss Spirit Metropolitan hotel-Riyadh. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back at Swiss Spirit Metropolitan hotel-Riyadh. Kind Regards.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quite place
Water pressure is low for shower. Overall is great place to stay
Se hospedó 1 noche en septiembre de 2017
Respuesta de Nidal Ahmed el 12 ago. 2018
Dear Guest, Thank you very much for taking time to provide your comments following your recent stay with us at Swiss Spirit Metropolitan -Riyadh. We are dismayed to learn that you were not satisfied with the services issues you brought to our attention. Together with the other departments, we will investigates further and consider possible improvement, in our endeavor to meet all of our guests expectation. One again thank you for having shared your valuable feedback and we look forward to welcoming you back and share the improvement with you.