Fachada de la propiedad

Opiniones sobre ibis Riyadh Olaya Street

3 out of 5
ibis Riyadh Olaya Street
Al Olaya Street, Opposite Kingdom Tower, Riyadh

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 140 de 479 opiniones" "
Evaluación: 8 - Bueno. 196 de 479 opiniones" "
Evaluación: 6 - Aceptable. 84 de 479 opiniones" "
Evaluación: 4 - Mediocre. 28 de 479 opiniones" "
Evaluación: 2 - Terrible. 31 de 479 opiniones" "

8,2/10

Limpieza

7,8/10

Personal y atención

6,4/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Elección segura
Una garantía, como siempre. Aunque las obras del metro dificilten un poco la llegada al hotel

8/10 Bueno

gustavo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bien localizado y muy buena relación calidad y precio.

8/10 Bueno

Gorka

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Adecuado para el viaje de trabajo
un hotel muy adecuado para el viajero de negocios. Lo peor, es tener que regatear con los taxistas todo el tiempo

8/10 Bueno

Gorka, Vitoria

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Buena opcion
Esta al lado de Kingdom Tower. Pesonalmente me viene muy bien para las reuniones que yengo en Riad. Limpio, sencillo. Lo que se espera de un Ibis Precio mas alto que en Europa

8/10 Bueno

Fadi

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No comment
Se hospedó 4 noches en abril de 2024

4/10 Mediocre

Shujah

Viajó por negocios
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024

8/10 Bueno

tsuyoshi

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Opposite to the Kingdom centre and conveniently located. Room is clean and modern, but there was problem with some facilities.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Salma

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Business easy and friendly
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Fadi

N/..5(
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Dileepkumar, Galah Muscat

Le gustó: Personal y atención
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Moe

Le gustó: Limpieza, personal y atención
Nice, clean, friendly staff good location and good price etc Only issue was the fridge door was glass and it had a light that stayed on all night. Also the AC controls were not the easiest to work with.
Se hospedó 2 noches en abril de 2024
Respuesta de Mostafa Othman el 17 abr. 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. More Importantly I have received your comments about the Fridge and A/C, and will personally review that with the Engineering team to ensure that we are able to assist our valued clients like yourself. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

8/10 Bueno

Han

Se hospedó 2 noches en febrero de 2024
Respuesta de Mostafa Othman el 6 abr. 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

10/10 Excelente

Qian

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Mostafa Othman el 4 feb. 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

4/10 Mediocre

Jeffrey

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a below standard hotel for the rate paid. Need to remember not to stay at an Accor property again. They are not welcoming and the condition of their property matches that.
Se hospedó 1 noche en febrero de 2024
Respuesta de Mostafa Othman el 4 feb. 2024
Dear Mr. Jeffrey, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

10/10 Excelente

LYNN

Viajó por negocios
Le gustó: Limpieza, servicios
Clean, quiet, and kind.
Se hospedó 1 noche en febrero de 2024
Respuesta de Mostafa Othman el 4 feb. 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good hotel for business
It's a good business hotel with all your needs and clean. Good location too
Se hospedó 2 noches en enero de 2024
Respuesta de Mostafa Othman el 4 feb. 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

8/10 Bueno

Manoj

Viajó por negocios
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Decent hotel , overall experience was good. Gym really needs a makeover. Noise from passage can be very irritating. Better Doors can help it.
Se hospedó 3 noches en enero de 2024
Respuesta de Mostafa Othman el 4 feb. 2024
Dear Mr. Manoj, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. More Importantly I have received your comments about the GYM, and will personally review that with the hotel team to ensure that we are able to assist our valued clients like yourself. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

8/10 Bueno

Tomoyuki

Se hospedó 3 noches en enero de 2024
Respuesta de Mostafa Othman el 4 feb. 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

4/10 Mediocre

Morris

Le gustó: Personal y atención
Se hospedó 3 noches en enero de 2024
Respuesta de Mostafa Othman el 4 feb. 2024
Dear Mr. Morris, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

10/10 Excelente

SIMENG

Se hospedó 1 noche en enero de 2024
Respuesta de Mostafa Othman el 18 ene. 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

2/10 Terrible

alessandro

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location of the Hitel at main highway street and there is a lot of work construction around you can’t sleep or do any work at all . Don’t waste your time or your money at this location
Se hospedó 1 noche en enero de 2024
Respuesta de Mostafa Othman el 18 ene. 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

10/10 Excelente

adil

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mostafa Othman el 18 ene. 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

10/10 Excelente

Norah

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
nice
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mostafa Othman el 28 dic. 2023
Dear Ms. Norah, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

8/10 Bueno

donna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is clean with comfortable beds. Staff were helpful. Location is good. Only downside is there is construction going on next door, often late into the night. However, not sure there's much the hotel can do about that.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Mostafa Othman el 23 dic. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

8/10 Bueno

Pierre Jr

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2023
Respuesta de Mostafa Othman el 18 dic. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mostafa Othman el 18 dic. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

6/10 Aceptable

Bayhas

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Needs improvement
Overall it was OK. So much noise due to some civil work taking place near the facility. I needed to tell the reception every time I needed housekeeping. I also forgot to take an invoice for my stay and I have been trying to contact them for the last couple of days on their email and landlines without luck
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mostafa Othman el 23 dic. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you liked your stay. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. More Importantly I have received your comments about the room cleaning, and will personally review that with the housekeeping team to ensure that we are able to assist our valued clients like yourself. Also for the invoice, Please contact us on the hotel email address so we can send it to you.At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

8/10 Bueno

Stefan

Viajó por negocios
Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mostafa Othman el 18 dic. 2023
Dear Stefan, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

8/10 Bueno

KANG LENG

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Good location and budget hotel!!!
Room space, comfortness and cleanliness is average. Anyway, this is Ibis, as it brand associated with budget business hotel located in strategic location!!!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Mostafa Othman el 18 dic. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you liked your stay. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

10/10 Excelente

stefanos

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mostafa Othman el 18 dic. 2023
Dear Stefanos, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

10/10 Excelente

sadeq

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Mostafa Othman el 18 dic. 2023
Dear Sadeq, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

10/10 Excelente

Denise

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is an ideally located hotel to explore Riyadh. Although it’s a little dated, it is very clean with some of the most amazing staff! OKIEL from Housekeeping was exemplary and helped make my stay even better at the hotel with his kind and thoughtful manner - OKIEL is a truly outstanding staff member of this hotel! On Reception was the wonderful RABAB whose dedication to her role goes above and beyond anything expected (thank you) together with her amazing colleague SULIMAN who is on hand with the biggest smile and friendliest personality to make sure all guests are happy and supported. Overall, a perfect hotel with the best staff!
Se hospedó 4 noches en noviembre de 2023
Respuesta de Mostafa Othman el 18 dic. 2023
Dear Denise, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

6/10 Aceptable

Mike

Viajó por negocios
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Good location- good stuff- very noisy
There were a construction near by- wall to wall - we could not sleep well at all………… But hotel team and especially the reception desk weee very helpful , smiley and responsive to our requests.
Se hospedó 6 noches en noviembre de 2023
Respuesta de Mostafa Othman el 18 dic. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

6/10 Aceptable

Ahmad

Se hospedó 1 noche en octubre de 2023
Respuesta de Mostafa Othman el 18 dic. 2023
Dear Mr. Ahmad, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you liked your stay with us. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

6/10 Aceptable

Mohammed

Viajó por negocios
Le gustó: Limpieza, personal y atención
Average hotel, but it is getting old and needs to be maintained. The storage area in the room is too small. I like the location but because of construction it was very hard to get in and out.
Se hospedó 4 noches en octubre de 2023
Respuesta de Mostafa Othman el 25 oct. 2023
Dear Mr. Mohammed, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you liked your stay. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. More Importantly I have received your comments about the luggage room, and will personally review that with the housekeeping team to ensure that we are able to assist our valued clients like yourself. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

4/10 Mediocre

Maxwell

Viajó por negocios
Le gustó: Comodidad de la habitación
No le gustó: Personal y atención
Not up to the mark
Checkin was disappointingly slow. Reach the hotel at 12.30 am and all you hope is to have a quick check in. The guy at the reception had other things to do. He was looking after a courier guy, returning a lost and found purse, while there were 3 of waiting to check in and he didnt even request us to hold on. There is construction happening next door, so drilling sound will start around 7.30 am. Kindly note. No toileteries or coffee/ tea bags were replenished though I was staying 4 nights. I unfortunately got a room in first floor, so there was no view or sunlight from the window. The bathroom drain was not clogged but the water will not drain fast enough when you use the shower,So much for the negatives. The internet was good, restaurant service was good, Room and bed were clean and comfortable. The location was good as there are many good spots for food and a mall is just across the road.
Se hospedó 4 noches en octubre de 2023
Respuesta de Mostafa Othman el 16 oct. 2023
Dear Mr. Maxwell, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

8/10 Bueno

Charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice room and near restaurants
Nice room and near shopping and restaurants. The hotel was located just across the street from the skybridge.
Se hospedó 2 noches en octubre de 2023
Respuesta de Mostafa Othman el 16 oct. 2023
Dear Mr. Charles, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

10/10 Excelente

JAVED IQBAL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean, nice staff and the best is the location of the hotel.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Mostafa Othman el 27 sept. 2023
Dear Mr. Javed Iqbal, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

8/10 Bueno

ramez

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de Mostafa Othman el 14 ago. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

10/10 Excelente

Hesham

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent value for money
The hotel is very nice, staff are friendly and helping. The negative is that the hotel door is on the back street, so you have to walk some 300 m to go to the main street (which is considerable in hot weather). Excellent parking space and very good rooms. It is in Olaya street which is a quite nice shopping area. Very nice rooms. We do enjoyed our short stay.
Se hospedó 1 noche en agosto de 2023
Respuesta de Mostafa Othman el 12 ago. 2023
Dear Mr. Hesham, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

10/10 Excelente

Georgios

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2023
Respuesta de Mostafa Othman el 3 ago. 2023
Dear Georgios, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

8/10 Bueno

IWAMA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en julio de 2023
Respuesta de Mostafa Othman el 3 ago. 2023
Dear Iwama, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

10/10 Excelente

Amin

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very good
Se hospedó 2 noches en julio de 2023
Respuesta de Mostafa Othman el 23 jul. 2023
Dear Mr. Amin, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

8/10 Bueno

Nedim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Mostafa Othman el 27 jul. 2023
Dear Nedim, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

2/10 Terrible

omar

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Terrible Construction beside the hotel
Se hospedó 2 noches en julio de 2023
Respuesta de Mostafa Othman el 23 jul. 2023
Dear Mr. Omar,Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us.We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

2/10 Terrible

Suhaib

Viajó con su familia
No le gustó: Limpieza, personal y atención
The staff just doesn't care, one of the worst stays ever.
Se hospedó 4 noches en julio de 2023
Respuesta de Mostafa Othman el 23 jul. 2023
Dear Mr. Shuhaib,Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us.We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

6/10 Aceptable

Raed

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Good hotel with less comfort at this stage
Hotel is basic but fine in general. Clean and good location. The only major reason that effects the comfort of stay is the construction site that is just next to the hotel which is a site that works on 24 hours basis and uses hummer and loud equipment starting at 7 am. it was extremely hard to handle it.
Se hospedó 2 noches en julio de 2023
Respuesta de Mostafa Othman el 16 jul. 2023
Dear Mr. Raed, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you liked the hotel. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

10/10 Excelente

Donald, Fort Lee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I have stayed at IBIS in many countries. The hotel is well maintained. Eating three meals, is enjoyable. Food is great, service is excellent. I like the fact there is a big desktop PC at the lobby, I can use it for internet.
Se hospedó 3 noches en junio de 2023
Respuesta de Mostafa Othman el 22 jun. 2023
Dear Mr. Donald, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

10/10 Excelente

stefanos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Mostafa Othman el 20 jun. 2023
Dear Mr. stefanos, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en mayo de 2023
Respuesta de Mostafa Othman el 7 jun. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street