Exterior
Ver disponibilidad

Opiniones sobre Holiday Inn Express Hotel & Suites RIPLEY, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites RIPLEY, an IHG Hotel
110 Memorial Dr, Ripley, WV

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 242 de 426 opiniones" "
Evaluación: 8 - Bueno. 128 de 426 opiniones" "
Evaluación: 6 - Aceptable. 29 de 426 opiniones" "
Evaluación: 4 - Mediocre. 12 de 426 opiniones" "
Evaluación: 2 - Terrible. 15 de 426 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Patricia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms are very nice and have all Dove products in the bathroom, which i love. Beds and pillows are very luxurious. Rooms have keurig coffee maker, microwave and frig. They have a little store by the main desk where you can purchase snacks, Banquet microwave dinners, ice cream, and beverages. I would definitely recommend this hotel.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Wendy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Logan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Gerald

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Randy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We have stayed at this location many times and will probably stay here again. Our only problems were the smoke detector started chirping at 5am needing a battery and there was no milk for breakfast.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Christopher

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Robert

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención
If we did NOT want our roomed cleaned or made up, there was a card to hang on the door. We sit not hang the card out. Came back from our day out to find it not cleaned. The next day before leaving we specifically asked the cleaning staff to do our room. She said she would. We came back after a full day and evening out to find the room had NOT been touched. Very disappointed.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jeffrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Kailynn

Viajó en grupo
No le gustó: Personal y atención
Se hospedó 1 noche en enero de 2024

10/10 Excelente

frank k

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recommend
Great accommodations I recommend this business
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Karen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Helpful and friendly staff
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Naomi

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bugs everywheee
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Overnight stay passing through the area
Good safe location, hotel recently renovated and looks nice, booked a room for three people but only had enough towels for two, when we went to get more towels they did not have enough regular towels on hand and had to give us a bath mat towels instead. Good warm breakfast included. The room had a bunch of lady bugs by the window and on the ceiling we didn't bother them and they didn't bother us.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

William

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Matt

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

wanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Lori

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
150% recommend
From Courtney at a late check-in to Joanne in breakfast services....our stay was incredible! Joanne had a beautiful, fresh breakfast to get our day started with. She brought us a to-go goodie bag and two mints. She was quite awesome !!! We were very, very impressed. The room was clean and fresh...housekeeping was fantastic! And Courtney at check-in was professional, very kind, and extremely helpful as we were exhausted and hungry. We 150% recommend this location!! We will definitely be back and will make this particular location our stopping point from this day forward!
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Todd

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stop
We enjoyed our time at the Ripley Holiday Inn. The breakfast was excellent. The only things of mention was the shower in the morning wasn't hot-hot. The water stayed lukewarm and the shower drain was a little slow. Also the hotel did not have any drinks for vending. The cooler they had just had some off brand drinks and juices. Not much variety. I notified the staff of the shower water and drain at check out. Outside those items it was super clean and the kids enjoyed the pool.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Paula

Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Dewayne

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Jane

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ok for a traveling stopover. Wish they still had a hot tub.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Lee

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Property advertised a hit tub. They do not have one. Paint colors are dreary and dark Not attractive Price is outrageous!
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Jane

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
it was ok for a stopover.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Rhonda

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Zachery

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Absolutely incredible
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Jeremy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Highly Recommend
Spent the weekend in a suite, very clean and comfortable. Staff was great and the breakfast was good as well. We would definitely stay again if we come back to Ripley.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Normal stay, pleasantly minimal interactions with staff, no issues arose
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Ashlyn

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Brandon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Jill

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I have stayed here many times and everyone there has always been friendly and welcoming. Hotel overall has always been very clean.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Samantha

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful
Both of our visits were wonderful with amazing friendly staff
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Joel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Please place more than two bath towels for a two queen and sleeper sofa room.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Richard, ROACHDALE

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean and comfortable. There isnt much parking available and the front desk clerk was not very friendly. It was late at night so she may have just been tired.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

ALEXEI

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice staff
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Lisa

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Our reservation was for 5 people, but the room only had towels for 2 people. I called the front desk and they said they would bring some up. The next morning, my husband had to go get some. The room was nice, comfortable and good sleeping.
Se hospedó 1 noche en julio de 2023

4/10 Mediocre

Kathleen

Viajó con su familia
No le gustó: Personal y atención
I specifically searched for a hotel with a pool for my two granddaughters. Needless to say, we were great dissatisfied to find the pool closed. Staff at the front desk seemed self absorbed and unfriendly. The young man staffing the breakfast bar was very helpful.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Katharine

Checked into first room, it has ants. Moved to second room, it has ants. I’m too exhausted to move again!
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Amy

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Ill start by saying the staff was very kind and did their best to be helpful. Probably the nicest staff I've ever seen at a hotel. Right down to the woman manning the breakfast area and the cleaning crew. Excellent. I do think the staff is spread thin and could use some extra help. That said, we booked this hotel for the pool. Paid the extra money this hotel charges because they advertised a pool. The pool was not operational. It was downright dirty and didn't look like anyone was even trying to make it operational. My other complaint is the towel situations. There was no towels in our room when we arrived so we asked and received towels with lipstick on them. The rooms themselves were very clean and felt comfortable. We had, also, saved up cash to go on our trip in a jar all year, and decided to use cash on our trip. We don't like using cards, we don't own credit cards and picked the option to pay when we got there on Orbitz for this reason. This hotel does not take cash at all. We worked it out, but I don't like being forced to use credit/debit cards. Just a preference that you might want to be aware of when you go.

8/10 Bueno

Alice

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Poor maintenance
The pool is still not in service. It had been closed since at least May. We are paying for this amenity and there is no sign they are ever going to work on it again. The outside door near our room does not work so we cannot park near the door to get easy access to our room
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Kristina, Union

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Randy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This property has been recently renovated. Everything was clean and beautiful. Staff was very helpful! We will stay here again!
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Patricia

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Dennis

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Cindy

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención
Disappointed that the pool and hot tub were closed
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

joe

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Alice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Kelly Kriebel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Angela

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean and comfortable - no hot tub, pool closed
We stayed here after packing up and moving my friend's family of 5. We were all very tired from heavy lifting and loading and a long day of travel. We chose this hotel based on amenities listed on hotels.com - mainly the pool and hot tub. We were ready to relax! The hotel was very clean and our beds (even the pull out sofa) were very comfortable. The bathroom was clean and the water pressure in the shower was amazing - it felt like a massage! The breakfast choices included a variety of hot and cold which made the 3 kiddos very happy! We were disappointed though that the pool was out of service and they must have removed the hot tub during a renovation and never removed the amenity listed - because there was no hot tub to be seen. Over all, I would definitely stay here again, as long as I didn't need a hot tub, and I would call ahead to verify whether or not the pool was in service.
Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Jennifer

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
My bathroom was dirty. There was dirt on the countertop and sink. The pool was green. At midnight, a family came in with a screaming child in the room next to mine. This child screamed continuously for an hour.
Se hospedó 1 noche en abril de 2023