Resorts en Río Kelau

"Not super impressed with the hotel itself. Location obviously super nice but hotel very run down, built in a 70’s style and never upgraded. Lot of damage from plenty of fungus and mold on walls and in bedrooms. 24 hours without wifi and only cold water. Maybe self inflicted as there apparently is a water heater per room but I have never experienced an in-room water heater so did not have the experience to look for it. I do not think I will come here again"

"Place is clean , except the aircon do not seem to have heaters"

"The check-in process and communicate all good but the unit cleanliness is really bad. "

"Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...

"Unit is dirty has cockroaches "

"Room Clean and Easy Parking."

"The property is very nice and clean. There is a variety of restaurant food options available on the lower level. The view was incredible and the host is very helpful in answering any questions you may have about the room."

"Staff are friendly n helpful "