8/10 Bueno
Frank G., Pittsburgh, PA, USA
21 feb. 2024
Le gustó: Limpieza
Mostly as advertised and expected.
The major deficiencies were….Communication and response from our “key manager”; very poor. He seemed to be disinterested! The incredibly bad cooking odors from the adjacent apartment. Additionally; lighting throughout the apartment was problematic with flickering bulbs in several rooms as well as burnt out bulbs and not enough lighting in general. We actually purchased a lamp. Simple issues such as a second set of keys & lacking owners manuals for the appliances became issues. The second set of keys finally arrived and the door key did not work. Also, the front bathroom sink never had hot water. The same bathroom shower stall leaked badly. We have rented from European VRBO four times in the past two years and found the cleaning supplies here non existent. The cooking pots and pans & serving pieces were either old and abused or simply in short supply. The number of eating utensils were also in short supply. Another major issue was in changing the bed linen it was discovered how badly stained and unhygienic the mattresses are. Bed linen provided was one sheet per bed for five weeks and no mattress pad at all. In summary it appears that minimalism is the hallmark of this apartment. On the positive side; the location, the security, the indoor parking, the fantastic views from the beautiful terraces are to be complimented. The amenities, the pool, tennis courts and the cleanliness of all of the common areas were great. We would return, hopefully with some changes.
Frank G.
Se hospedó 35 noches en enero de 2024