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Opiniones sobre Motel 6 Richmond, VA - Midlothian Turnpike

2 out of 5
Motel 6 Richmond, VA - Midlothian Turnpike
100 Greshamwood Place, Richmond, VA

Opiniones

6,6
Evaluación: 10 - Excelente. 132 de 480 opiniones" "
Evaluación: 8 - Bueno. 104 de 480 opiniones" "
Evaluación: 6 - Aceptable. 92 de 480 opiniones" "
Evaluación: 4 - Mediocre. 42 de 480 opiniones" "
Evaluación: 2 - Terrible. 110 de 480 opiniones" "

6,6/10

Limpieza

7,0/10

Personal y atención

6,2/10

Servicios

6,4/10

Estado de la propiedad e instalaciones

6,6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Andres

Viajó con su pareja
Le gustó: Servicios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No me gustó la zona, se me perdió mi cargador del celular y pedí el favor para guardar maletas y salir a desayunar y me lo negaron, el baño muy sucio
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 25 may. 2024
Hello Andres,We apologize for any inconvenience you experienced and appreciate your feedback. We suggest contacting our management team for further assistance with your lost phone charger and any other concerns. Thank you for bringing this to our attention.

10/10 Excelente

Stiven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 20 feb. 2024
Hello Stiven,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 Excelente

Stiven

Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 13 ene. 2024
Hello Stiven,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back soon for another great stay!

2/10 Terrible

Elia

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I arrived at the place that I reserved and it is the most horrible and stinky thing I have ever seen. They did not want to return my money and I came to another hotel. I think you should make sure what kind of photos you upload to this platform because nothing close to what you see.
Respuesta de Manager el 1 mar. 2023
Hello Elia,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guestsÔøΩ expectations. We hope you will give us a chance to redeem ourselves in the future.

10/10 Excelente

Reynaldo

Le gustó: Personal y atención, estado de la propiedad e instalaciones
La atención es buena
Se hospedó 2 noches en diciembre de 2021
Respuesta de Manager el 25 dic. 2021
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

2/10 Terrible

Maricela

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nada mi esposo olvidó unos documentos importantes y se negaron a devolverlos
Se hospedó 1 noche en agosto de 2021
Respuesta de Manager el 31 oct. 2021
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 Excelente

Juan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2021
Respuesta de Manager el 23 ene. 2021
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

8/10 Bueno

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 10 may. 2024
Hello Richard, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 Aceptable

Griffey

Viajó con su pareja, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was low key dirty. Unsafe fire hazards like no plate covers on outlets behind tv and the cable box had no surface to rest on so was just hanging. The nightstand was hanging halfway out of the wall.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 6 may. 2024
Hello Griffey,We appreciate your feedback and apologize for any inconvenience you may have experienced. Your comments will be shared with our team for further review and improvements to ensure a better stay for future guests.

2/10 Terrible

DeZerai

Viajó por negocios
No le gustó: Limpieza, personal y atención
Disgusting hotel. Room wasn’t cleaned properly. I don’t care what the other reviews say DO NOT STAY HERE.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 6 may. 2024
Hello DeZerai,We're sorry to hear about your experience and appreciate your feedback. Guest satisfaction is important to us. Should you wish to discuss this matter further, please reach out to our management team directly.

10/10 Excelente

Christopher

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Peace and quiet and peaceful.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 4 may. 2024
Hello Christopher,We're delighted to hear you found our hotel peaceful and quiet during your stay. Your comfort and relaxation are our top priorities. Should you ever find yourself in need of a serene getaway in the future, we would be honored to welcome you back. Thank you for sharing your experience with us.

8/10 Bueno

Ebone

Viajó en grupo
Le gustó: Personal y atención
It was nice towels could have been a bit more cleaner it was hair everywhere and it smelled like urine or something wet in the room but over a slept peacefully
Se hospedó 1 noche en abril de 2024
Respuesta de Matthew el 29 abr. 2024
"Thank you for taking the time to share your feedback with us. We're pleased to hear that you had a peaceful night's sleep during your stay at Motel 6. We apologize for any inconvenience caused by the cleanliness issues you encountered with the towels. Rest assured, we'll address these concerns promptly to ensure a more enjoyable experience for our future guests. We appreciate your patronage and hope to welcome you back for an even better stay in the future."

2/10 Terrible

Shivonne

No le gustó: Limpieza
Cc
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 20 abr. 2024
Hello Shivonne,We appreciate your feedback and are sorry to hear about your experience. If you could kindly reach out to our management team, they would be happy to address any concerns you may have. Thank you for bringing this to our attention.

10/10 Excelente

Carl

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
It's definitely a great stay 👍
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 17 abr. 2024
Hello Carl,We are delighted to hear that you had a great stay with us! Our team works hard to provide a wonderful experience for all our guests. If you have any suggestions for improvement, we appreciate your feedback to enhance future visits.

10/10 Excelente

Julio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 24 mar. 2024
Hello Julio,We are thrilled to hear that you had a fantastic stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Excelente

Sharlena

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was clean. And front desk was awesome
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 9 mar. 2024
Hello Sharlena,Thank you for sharing your positive experience regarding the cleanliness and our front desk team. We strive to provide exceptional service, and we hope to welcome you back soon.

4/10 Mediocre

Teresa

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
Easy access. Didn't like the water smelled like sewer. We were uncomfortable eve brushing our teeth in it. 2 bars of soap no shampoo or conditioner.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 9 mar. 2024
Hello Teresa,We appreciate your feedback regarding easy access to our hotel. We regret to hear about your experience with the water quality and amenities provided. Your input is valuable for us to improve our services in the future.

8/10 Bueno

Brian

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 22 mar. 2024
Hello Brian,We're thrilled to hear you had a pleasant stay with us! Our team hopes to welcome you back soon for another enjoyable experience.

6/10 Aceptable

Brian

Viajó por negocios
No le gustó: Personal y atención, servicios
Noise from the bar in front. Telephone did not work in my room towels did not look clean and do not offer wake up calls.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 7 feb. 2024
Hello Brian, We apologize for any inconvenience you experienced during your stay. We understand that noise from the bar can be disruptive and we will address this concern with our management team. We're sorry to hear about the issue with the telephone and towels; we encourage guests to inform our front desk about any maintenance or cleanliness issues so that we can rectify them immediately. Please feel free to contact our management team directly to discuss further.

6/10 Aceptable

Josh

For what it is it’s decent enough for a night or two, wouldn’t recommend only because there’s a bar across the parking lot that blasts music until 2 am which sounds like the music is in your room
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 6 feb. 2024
Hello Josh, Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience caused by the noise from the neighboring bar. Our team strives to provide a comfortable environment, and we regret that this issue affected your stay. We appreciate your understanding of the external factors beyond our control.

2/10 Terrible

David

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 22 mar. 2024
Hello David, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. Your feedback is valuable to us.

2/10 Terrible

Meghan

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Staff was super kind and accommodating but the area is very questionable and the bar in front of it was blaring music until 2am. Exceptionally loud and I got 3 hours of sleep because of it
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 17 ene. 2024
Hello Meghan, Thank you for sharing your experience with us. We appreciate your kind words about our staff. We understand that the noise from the nearby bar affected your sleep. We apologize for any inconvenience caused and appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with a more peaceful stay.

8/10 Bueno

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 16 dic. 2023
Hello Steven,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and hope you had a great experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

8/10 Bueno

Geonna

Le gustó: Personal y atención
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager el 7 dic. 2023
Hello Geonna,We're glad to hear that you had a positive experience during your stay with us. Should you have any further feedback or comments, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

6/10 Aceptable

Cyndi

Viajó con su familia
No le gustó: Comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 6 dic. 2023
Hello Cyndi,Thank you for choosing our hotel for your recent stay. We value all guest experiences and would appreciate any specific feedback you can provide. Please reach out to us directly so we can address any concerns you may have had during your visit. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Kathleen

Bed is very uncomfortable and the tv doesnt work. Thats all I wanted, was a place to sleep for the weekend, and a tv to watch. Thank goodness I have a laptop and Aleve for my back.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 6 dic. 2023
Hello Kathleen, Thank you for staying with us and sharing your feedback. We're sorry to hear that the bed didn't meet your expectations and that you experienced issues with the TV. We appreciate your resourcefulness in using your laptop and Aleve for comfort. We value your input and will share it with our team for review.

8/10 Bueno

Mark

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
No shampoo or conditioner. Just a bar of soap. Didnt see any vending machines or place on the property to buy drinks and snacks.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 30 nov. 2023
Hello Mark,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay regarding the absence of shampoo and conditioner in your room. Your comments have been duly noted for future improvement opportunities. Furthermore, please note that we do not have vending machines on the property; however, our front desk is available 24/7 and our team is always happy to assist with any requests you may have.

10/10 Excelente

Donte

Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 19 dic. 2023
Hello Donte,We appreciate you taking the time to rate our hotel. We are delighted that you had an excellent experience with us! If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another wonderful stay.

10/10 Excelente

HANNAH

Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager el 12 dic. 2023
Hello HANNAH,We are delighted to hear that you had a wonderful stay at our hotel! It was our pleasure to provide you with a great experience, and we appreciate you choosing to stay with us. If you have any additional comments or suggestions, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future!

8/10 Bueno

Drucilla

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 22 nov. 2023
Hello Drucilla,Thank you for choosing our hotel for your stay! We appreciate your rating and hope you had a pleasant experience. If there is anything we can do to improve, please don't hesitate to reach out to us directly. We value your feedback and would love to hear from you.

8/10 Bueno

Steven

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very accommodating and polite employees...Comfortable room...will be back to stay in 3 weeks for another soccer weekend...Great job!!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Manager el 21 nov. 2023
Hello Steven,Thank you for sharing your positive experience with us! We're thrilled to hear that our accommodating and polite employees made your stay enjoyable. We're glad you found your room comfortable as well. We look forward to welcoming you back in three weeks for another soccer weekend. See you then!

10/10 Excelente

Kyle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 21 nov. 2023
Hello Kyle,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.

2/10 Terrible

Kelley

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The AC cover fell off. Bathroom was very small. Bed was comfy.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 16 nov. 2023
Hello Kelley,Thank you for your feedback regarding the AC cover and the size of the bathroom. We're glad to hear that you found the bed comfortable during your stay. We appreciate your input as it helps us to continually improve our services.

10/10 Excelente

Lissette

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager el 17 nov. 2023
Hello Lissette,Thank you for taking the time to share your feedback. We are thrilled to hear that you had such an exceptional experience during your stay with us. We strive to provide the best possible service and amenities for our guests, and we're delighted that we exceeded your expectations. We hope to have the pleasure of welcoming you back in the future.

4/10 Mediocre

Sarah

Viajó por negocios
Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 8 nov. 2023
Hello Sarah,Thank you for taking the time to share your rating with us. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

4/10 Mediocre

Lindsey

Se hospedó 2 noches en octubre de 2023
Respuesta de Manager el 2 nov. 2023
Hello Lindsey,Thank you for taking the time to leave us your rating. We appreciate your positive rating and are glad that you had a satisfactory experience during your stay. Should you have any further concerns or suggestions, please do not hesitate to reach out to our management team directly. We look forward to welcoming you back in the future for an even better stay.

4/10 Mediocre

Ravi

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The area within the bathroom was not clean properly
Se hospedó 3 noches en octubre de 2023
Respuesta de Manager el 29 oct. 2023
Hello Ravi,We apologize for the oversight. Our housekeeping team will be notified to ensure thorough cleanliness in the future. Thank you for bringing this to our attention.

10/10 Excelente

Jose

Se hospedó 4 noches en octubre de 2023
Respuesta de Manager el 17 nov. 2023
Hello Jose,Thank you for sharing your positive experience with us! We are delighted that you enjoyed your stay at our hotel. Your satisfaction is our top priority and we appreciate your kind words. We hope to have the pleasure of welcoming you back in the future to create more memorable moments.

8/10 Bueno

Beth

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager el 28 oct. 2023
Hello Beth,Thank you for the positive rating! We are delighted to hear that you had a fantastic experience at our hotel. We look forward to welcoming you back soon!

10/10 Excelente

Timmy

Se hospedó 2 noches en octubre de 2023
Respuesta de Manager el 14 nov. 2023
Hello Timmy,Thank you for rating our hotel with a perfect score! We truly appreciate your rating and are thrilled to hear that you had a fantastic experience during your stay with us. We strive to provide excellent service and create memorable moments for our guests. Please feel free to reach out to us if you have any further comments or if there is anything else we can assist you with.

2/10 Terrible

Theresa

Se hospedó 2 noches en octubre de 2023
Respuesta de Manager el 4 nov. 2023
Hello Theresa,Thank you for sharing your feedback about your recent stay. We appreciate your honesty and apologize for any inconveniences you may have encountered. We strive to provide a comfortable and enjoyable stay for all our guests. Please feel free to contact our management team to discuss your concerns further.

10/10 Excelente

HANNAH

Se hospedó 2 noches en octubre de 2023
Respuesta de Manager el 4 nov. 2023
Hello HANNAH,Thank you for taking the time to share your positive experience! We are thrilled to hear that you had a great stay at our hotel. Your satisfaction is our top priority, and we appreciate your kind words. We hope to welcome you back again in the future for another wonderful stay.

10/10 Excelente

Jose

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en octubre de 2023
Respuesta de Manager el 14 oct. 2023
Hello Jose,Thank you for your perfect rating! We're delighted to hear that you had a wonderful experience at our hotel. We hope to welcome you back soon!

10/10 Excelente

Krystal

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de Manager el 4 oct. 2023
Hello Krystal,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excelente

Theresa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I look the location of the hotel
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 30 sept. 2023
Hello Theresa,Thank you for your review and comments regarding our location. We hope to see you again in the future. Thank you for your valuable business.

6/10 Aceptable

William and Nancy

Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Shower mat is too short,my wife slipped off of it and fell in the shower. The staff at the front desk did ask to make sure she is alright, yet the size of the shower mat at that site is not negotiable. The security deposit has not been returned to my credit card so far on 9/23/23 I am still checking daily for the adjustment. We moved on to the rest of our trip.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 24 sept. 2023
Hello William and Nancy,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and also our front desk. We appreciate you taking the time to share your experience.

2/10 Terrible

Donte

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rude staff
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 9 sept. 2023
Hello Donte,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excelente

Abel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager el 10 sept. 2023
Hello Abel,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Bueno

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ttt
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager el 2 sept. 2023
Hello Richard,We can't thank you enough for sharing your feedback with regards to our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 Excelente

Carson

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager el 29 ago. 2023
Hello Carson,We appreciate that you've taken the time to share with us regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.