Thank you for writing a review. It saddens us to hear that your stay was less than pleasing due to the cleanliness and condition of the room mainly with the bed, sheets, carpet and the level of service you received from the staff at that time. We are genuinely concerned about our guest's satisfaction and we apologize for any inconvenience it has caused you. Your feedback is greatly appreciated and will be forwarded to the hotel management to ensure that situations like this won't happen again. We hope for another opportunity to serve you again and exceed your expectations.