Caja de seguridad en la habitación y sistema de insonorización

Opiniones sobre Rodos Palace Hotel

5 out of 5
Rodos Palace Hotel
Trianton Avenue, Ixia, Rhodes, Rhodes Island

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 104 de 269 opiniones" "
Evaluación: 8 - Bueno. 67 de 269 opiniones" "
Evaluación: 6 - Aceptable. 54 de 269 opiniones" "
Evaluación: 4 - Mediocre. 27 de 269 opiniones" "
Evaluación: 2 - Terrible. 17 de 269 opiniones" "

8,0/10

Limpieza

7,6/10

Personal y atención

8,0/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
en recepción no hicieron ningún esfuerzo en entendernos. Pedimos cama de matrimonio y nos las dieron individuales porque decían que no habían libres y el hotel debe tener mas de 500 hab. En 9 dias ni nos acercamos a recepcion. Desayuno horrible y exactamente igual durante 9 dias. Habitacion antigua y vieja.. no es un 5 estrellas ni de lejos. En la habitacion habia una cafetera expreso pero te cobraban 2 € por una capsula. Estafa de 5 estrellas
Se hospedó 9 noches en agosto de 2019
Respuesta de Katerina Manoussaki Public Relations Manager el 31 ago. 2019
Dear valued guest, We appreciate your time to share your comments about our facilities. We can understand that the style of your room was not up to your liking and that was the main reason that made you feel such a disappointment. Please allow us to add that as you have been informed, double beds are provided to spesific room types and upon availability. At this point, we would like to mention that our Hotel offers many alternative room types with different style, which allow us to be flexible and provide to our guests’ solutions according to their preferences always upon availability. We are very sorry that you did not notify us your issues prior your departure as we would have suggested you alternative solutions while you were still here, in order to make you feel happy and enjoy your holiday, which is our primary concern. It is our hope to welcome you back in the future. With regards, Katerina Manoussaki Public Relations Manager

6/10 Aceptable

I H Duncan

Viajó en grupo
Le gustó: Comodidad de la habitación
No le gustó: Limpieza
Room in need of refurbishment Breakfast could do better. Bed was comfortable
Se hospedó 7 noches en septiembre de 2023

6/10 Aceptable

Mary

Viajó en grupo
Le gustó: Comodidad de la habitación
No le gustó: Limpieza
Todos palace stay
Rooms badly in need of refurbishment. Breakfast was horrible so much so only went twice. Most staff friendly but a few serving in downstairs bar are unpleasant
Se hospedó 7 noches en septiembre de 2023

4/10 Mediocre

Sylvie

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
5 Sterne… alles nur geklaut? Aufgepasst!!! Hände weg von diesem Hotel. Wir reisen sehr viel, so ein schlechtea Hotel ist mir noch nie untergekommen. Glücklicherweise hatten wir nur mit Frühstück gebucht…. und dieses war unter aller S….. aufgelöster Puder für O-Saft, Apfelsaft usw. Total übersüsst. Rührei war auch nur Puder mit Wasser. Vom Reat nicht zu sprechen. Bei schönstem Wetter musste man innen essen, da keine Restaurantterrasse zur verfügung stand. Pool und Liegen einfach nur ekelhaft und nicht genug zur Verfügung. Wir waren 2 Mal in diesem Hotel, zum ersten und zum letzen Mal!!!!!!! :-(((((((
Se hospedó 7 noches en septiembre de 2023

4/10 Mediocre

Nurit

Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Despina

Viajó con su familia
Le gustó: Personal y atención, servicios
This is our 3rd stay at Rodos Palace. We have always stayed in a garden suite or a bungalow rather than the main hotel block. This year we stayed in a bungalow again. They are spacious and the grounds around the bungalows are well maintained. They are also very quiet. However, we have noticed that the bungalows have started to look 'tired' and could definitely benefit from a refurbishment. Although the main hotel pool is lovely, you cannot get a bed at the pool if you aren't up extremely early. This is despite a sign at the pool asking guests not to leave towels/belongings on beds prior to 10am and then returning to their rooms. The sign says belongings will be removed if this happens. Everyone ignores those signs and the hotel does not take any action. This is disappointing when you are looking for a sunbed and the vast majority are unoccupied at 10 with just a bottle of suncream or towel on them!
Se hospedó 9 noches en agosto de 2023

8/10 Bueno

Elias

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Tsewi

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2023

4/10 Mediocre

GEORGE

Se hospedó 2 noches en agosto de 2023

2/10 Terrible

johnny

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a complete disappointment, it did not fulfill any of our expectations, the people in the front desk were rude and have unclean rooms, they don’t clean the bathrooms, floors or change the bed sheets, all they bed sheets are always stained.
Se hospedó 5 noches en agosto de 2023

2/10 Terrible

GEORGE

No le gustó: Limpieza
Se hospedó 5 noches en agosto de 2023

10/10 Excelente

elaine

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Old furniture but very good food nice view friendly staff , near the nicer beach in town I drive all over the iland the beach in front of the hotel is one of the best . Breakfast is very nice to
Se hospedó 5 noches en agosto de 2023

2/10 Terrible

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 14 noches en julio de 2023

6/10 Aceptable

Neetu

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
This is a lovely hotel but it could do with some maintenance. The staff were friendly, especially Dimitris. There were quite a few niggles in our room, like the AC could have been cooler, the shower kept over flooding, ants in the kitchen. The breakfast had variety but it was average. We had an amazing private pool in our block so felt relaxed. Overall, we didn’t allow these issues to get in the way. We had a wonderful break. The hotel really stepped up when the wildfires happened and provided food and shelter for all those affected. Hat off to them!
Se hospedó 7 noches en julio de 2023

6/10 Aceptable

Georgian

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Definitely not a 5 star hotel. 3 at best.
Se hospedó 5 noches en julio de 2023

8/10 Bueno

Chris

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Sylvia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en julio de 2023

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Tommy

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 9 noches en julio de 2023

10/10 Excelente

Dimitrios, woodside

Le gustó: Limpieza
Se hospedó 4 noches en julio de 2023

2/10 Terrible

Marian

Viajó con su familia y niños pequeños, Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Staff are so rude and unhelpful specially in the bars, drinks are so bad too and the bar attender at the teracce bar was so rude
Se hospedó 3 noches en julio de 2023

6/10 Aceptable

Kangmoon, Madison

No le gustó: Estado de la propiedad e instalaciones
Old facilities
Se hospedó 4 noches en mayo de 2023

8/10 Bueno

Tajima

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
it's nice!
Se hospedó 4 noches en mayo de 2023

6/10 Aceptable

Ei

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
シャワールームのドアがうち向きに開くようになっており、女性子供では取り残される可能性がある。
Se hospedó 1 noche en abril de 2023

4/10 Mediocre

Morteza

Se hospedó 5 noches en marzo de 2023

10/10 Excelente

Chantelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en marzo de 2023

4/10 Mediocre

Elnaz

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Not worth the price or the stars
Upon arrival, we were checked in, no issue, no mention of additional charges, only the tourist tax. We then realised drinks not included with meals so we had to pay extra. There was no mention of an additional £15 charge per night. Overall, we ended up paying an additional approx £60 on top of our reservation fee. Not warned when checked in. Hotel is clean and beautiful but a lot of resources were closed. At the bar, you are pressurised to order drinks if you want to enjoy entertainment. Rooms are decent, modern and clean. Our toilet door would not open once closed. So we had to open the door from outside. The bathroom door would not close leaving a gap which the floor very slippery. The lights would randomly switch off and on at night which was scary at the beginning. There is a generator that runs early in the morning which is very very disturbing. No aircons in rooms. Only heater that is set to 27 (centrally). I would rate this hotel 3 or 4. I wouldn’t return to the hotel again. Definitely not worth the price. I was fooled by the pictures and the 5 star, but I didn’t get a 5 star service. What upsets me the most is that there were not honest about additional fees and surprised us on check out whilst taxi was waiting outside to take us back to the airport. I didn’t even have an opportunity to ask for an explanation or a chance to speak to a manager/supervisor.
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Nyah

Viajó en grupo
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Makis

Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

Vincenzo

Le gustó: Limpieza
Caotico e affollato
Albergo per famiglie numerose e di conseguenza poco adatto a chi ricerca privacy e tranquillità. A mio avviso non è da ritenersi un vero 5 stelle . Piscina interna da evitare per sovraffollamento.
Se hospedó 4 noches en agosto de 2022

10/10 Excelente

Benjamin

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2022

2/10 Terrible

Jessica

Se hospedó 7 noches en agosto de 2022
Respuesta de Katerina Manoussaki Public Relations Manager el 26 ago. 2022
Dear Jessica, Thank you for your time to share your feedback with us. Allow us to express our disappointment for not meeting your expectations and for any inconvenience you have faced. As we cannot understand what exactly created such an impression and low rating regarding our hotel, we are kindly asking you to contact us for more information.It is our hope to welcome you back,Best regards,

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en julio de 2022
Respuesta de Katerina Manoussaki Public Relations Manager el 8 ago. 2022
Dear valued guest, Thank you for your rating! It is really rewarding to know that we managed to meet your expectations. Awaiting to welcome you back and create another beautiful experience for you. Best regards,

8/10 Bueno

Ossi

Se hospedó 3 noches en julio de 2022
Respuesta de Katerina Manoussaki Public Relations Manager el 5 ago. 2022
Dear Ossi, Thank you for your rating! We are happy that you enjoyed your holiday with us and that you left our Hotel with such a positive impression about our facilities and services. We all look forward to the honor of welcoming you back. With our best regards from sunny Rodos

8/10 Bueno

Daniel

Le gustó: Estado de la propiedad e instalaciones
Opolerad diamant
Bra överlag men det finns lite att jobba på, hissarna klarar inte att hantera antalet gäster och man får stå och vänta ganska länge ibland. Delar av hotellet är fortfarande inte renoverade. Bor man ovan våning 8 är allt superfräscht! (Vi bodde på 14 våningen) Överlag är det lite för mycket gäster och de känns inte som att hotellet kan hantera det till 100 %.
Se hospedó 9 noches en julio de 2022
Respuesta de Katerina Manoussaki Public Relations Manager el 1 ago. 2022
Dear Daniel,Thank you for this kind review, regarding your recent stay with us at Rodos Palace Hotel. We are happy to read that you overall had a very nice stay with us and that you enjoyed many aspects of the hotel. Your remarks have been appreciated. It was our pleasure having you with us and we are looking forward to welcome you back in the near future! Kind regards,

8/10 Bueno

Caroline

Se hospedó 2 noches en julio de 2022
Respuesta de Katerina Manoussaki Public Relations Manager el 1 ago. 2022
Dear Caroline, Thank you for your time to rate us! We are really happy that you have enjoyed your stay to our premises. It will be our pleasure to welcome you back and create another beautiful experience for you. Kind regards,

10/10 Excelente

Morten

Se hospedó 1 noche en julio de 2022
Respuesta de Katerina Manoussaki Public Relations Manager el 1 ago. 2022
Dear Morten, Thank you for your rating! It is really rewarding to know that we managed to meet yur expectations. Awaiting to welcome you back and create another beautiful experience for you. Best regards,

6/10 Aceptable

miles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Not what was expected
Disappointed that a five star rated hotel, offered only a buffet service dinner option. Not notified of this at check-in. Not made clear at booking time that hotel would be shared with all inclusive bookings! Standard of accommodation was superb.
Se hospedó 2 noches en abril de 2022
Respuesta de Katerina Manoussaki Public Relations Manager el 1 ago. 2022
Dear Miles, Thank you for your feedback. We are happy that you enjoyed some aspects of your stay and at the same time quite concerned regarding dissatisfaction with restaurant options. We operate 6 dining halls, two main restaurants, "12 Nissia" our fine dining restaurant and 3 themed restaurants, "Meze" with Greek cuisine, "Bel Passo" for Italian tastes and "Alexander's food Trails" for multicultural flavors, all with a different cuisine, their own operational times and a specific number of tables. We really wish you had contacted us regarding your remarks as we would have assisted you in thw most efficient way in order to fullfill your expectations. We are looking forward to welcoming you back in the near future. Warm regards,

6/10 Aceptable

Jesse

Viajó por negocios
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Not good
Wouldnt call it five star hotel. Reception people very rude, not saying hi hello or anything. During you speak to them they start to speak each others in the middle of your sentence. Hotel is quite old, and everything seems to be falling apart. Room is nice but bed feels like 80 century and keeps loud gringy noice if you move on bed. Breakfast was also from 80 century and nothing good to say about. Overall 3/10
Se hospedó 2 noches en octubre de 2021
Respuesta de Katerina Manoussaki Public Relations Manager el 1 ago. 2022
Dear Jesse, Thank you to for taking the time to post your feedback further to your stay with us. Referring to our team members, your comments were quite surprising for us especially since we have welcomed on our team many young well experienced and fully motivated members striving to provide a superior service experience to each customer. At the same time, we consider your comments about the Mediterranean food quite unfair since we proudly provide the best quality and variety of Rhodian cuisine. It is surprising that you did not find any food up to your preferences in any of our 6 dining halls. In any way, we hope you will give us another opportunity to offer you the holiday experience you deserve! With kind regards,

10/10 Excelente

miro

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Really good location, ecellent service, everything close like old town and beach. restaurants and bars. only one thing was minus was aircone, it seasm it didnt cool down even make sounds.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Katerina Manoussaki Public Relations Manager el 1 ago. 2022
Dear Miro, Thank you for this wonderful review regarding your stay at Rodos Palace Hotel. We are delighted to read you had a beautiful stay with us! All your amazing comments about our food, hotel facilities and staff have been appeciated. Thank you for your remarks which will are really constructive. Awaiting to welcome you back again. With best wishes,

6/10 Aceptable

Thomas

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Second visit and sadly not as good an experience. Had to move rooms once to get air con that actually worked. Rooms are getting tired and in need of upgrade. Cleaners poor. Lots of facilities weren’t open and you have to pay extra €10 per visit to use the gym.
Se hospedó 14 noches en agosto de 2021
Respuesta de Katerina Manoussaki Public Relations Manager el 1 ago. 2022
Dear Thomas, Thank you for your preference! We are really sad reading these comments. Allow us to apologize for any inconvenience you faced and to thank you for bringing all above issues to our attention. In our constant efforts to improving our facilities and services, feedback like yours is really important. We hope to welcome you back again upon your next trip to Rodos. Don’t hesitate to contact us for further arrangements. With regards,

8/10 Bueno

David

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 7 noches en agosto de 2021
Respuesta de Katerina Manoussaki Public Relations Manager el 1 ago. 2022
Dear David, Thank you for your rating! We are pleased that you had a great time and enjoyed our facilities and services upon your trip to Rhodes. It would be our pleasure to welcome you back soon! With appreciation,

10/10 Excelente

Maria

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was an amazing experience! 5 stars!!!!
Se hospedó 2 noches en agosto de 2021
Respuesta de Katerina Manousaki Public Relations Manager el 1 ago. 2022
Dear Maria,Thank you for having chosen Rodos Palace Hotel as your holiday retreat. We were thrilled to read that you have enjoyed so much your vacation. It is a pleasure and an incentive to continue our good work when our attentive service is kindly acknowledged and we are thankful for that. We are looking forward to welcoming you soon, offering you the chance of yet another amazing experience! Best regards,

8/10 Bueno

Belinda

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 7 noches en julio de 2021
Respuesta de Katerina Manousaki Public Relations Manager el 1 ago. 2022
Dear Belinda, Thank you for your rating! We are happy that you enjoyed your holiday with us and that you left our Hotel with such a positive impression about our facilities and services. We all look forward to the honor of welcoming you back. With our best regards from sunny Rodos,

6/10 Aceptable

Hadar

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en julio de 2021
Respuesta de Katerina Manousaki Public Relations Manager el 1 ago. 2022
Dear Hadar, Thank you for your time to rate us. We are looking forward to welcoming you soon, offering you the chance of even more beautiful experience for you. Best regards,

6/10 Aceptable

Jan

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 1 noche en julio de 2021
Respuesta de Katerina Manoussaki Public Relations Manager el 1 ago. 2022
Dear Jan, Thank you for your time to rate us. We are looking forward to welcoming you soon, offering you the chance of even more beautiful experience for you. Best regards,

4/10 Mediocre

Evgenia

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 7 noches en julio de 2021
Respuesta de Katerina Manoussaki Public Relations Manager el 1 ago. 2022
Dear Evgenia, We were really disappointed that we did not manage to meet your expectations. It is our hope to welcome you back and offer you our utmost care. With regards,

8/10 Bueno

Sara

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Belle piscine, mais pas un service 5*
Bon standing, service et accueil très agréables. Par contre, 3 points bien dérangeants : - la chambre a été livrée avec 3h de retard (17h à la place de 14h, entre temps on peut se retourner les pouces); - gros bémol la salle de sport qui est payante (5€ par séance), une aberration pour le prix payé de l'hôtel et si j'avais su je serais partie sur un autre hôtel 5* a côté - le petit déjeuner (seul repas que nous avions pris) est vraiment digne de flunch. Vraiment pas à hauteur des autres hôtels 5* mieux situés et aussi moins chers. Au final, super séjour mais pas sûre que je reviendrai. Heureusement que la piscine pour enfants est top!
Se hospedó 8 noches en julio de 2021
Respuesta de Katerina Manoussaki Public Relations Manager el 1 ago. 2022
Dear Sara, Thank you for being our guest and for taking the time to write this review regarding your stay with us at Rodos Palace Hotel. We are happy that you enjoyed many aspects of your stay and at the same time quite disappointed regarding inconveniences you faced. Our team takes a lot of pride in catering our guests needs the best way they can and it is really concerning reading your comments which have been forwarded to relevant departments. We are glad you enjoyed your overall stay with us and we are looking forward to welcoming you back in the near future! Please do not hesitate to contact us for further arrangements! Warm regards,

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
2 années de suite que nous y allons, l ensemble du personnel est très serviable, souriant et d’une gentillesse absolue. Le rapport qualité prix ainsi que l’emplacement de l’hôtel sur l’île est top.
Se hospedó 4 noches en julio de 2021
Respuesta de Katerina Manoussaki Public Relations Manager el 1 ago. 2022
Dear valued guest, Thank you for your preference! We are delighted that you enjoyed your holiday experience once again at Rodos Palace Hotel. It is really rewarding to our efforts receiving positive feedback like yours. Our aim is to create beautiful memories and we are happy that our facilities and sevices contributed in making a memorable stay for you. It will be our pleasure to welcome you back at the near future. Please do not hesitate to contact us for further arrangements! With appreciation,

10/10 Excelente

HarveyD, Liverpool UK

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 10 noches en septiembre de 2020
Respuesta de Katerina Manoussaki Public Relations Manager el 1 ago. 2022
Dear valued guest, Thank you for staying at Rodos Palace for your holiday. We are grateful for your kind and positive feedback since it depicts our great efforts towards the attentive service you so much enjoyed. It would be our pleasure to welcome you and host you again in our premises. With appreciation,