Lobby

Opiniones sobre Room With a View Hotel

3 out of 5
Room With a View Hotel
18 Laugavegur, Reykjavik

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 115 de 231 opiniones" "
Evaluación: 8 - Bueno. 70 de 231 opiniones" "
Evaluación: 6 - Aceptable. 26 de 231 opiniones" "
Evaluación: 4 - Mediocre. 11 de 231 opiniones" "
Evaluación: 2 - Terrible. 9 de 231 opiniones" "

8,8/10

Limpieza

8,2/10

Personal y atención

8,0/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location, great room, great beds, great bathroom, perhaps the only issue was the arrival, we had to call them since the door was closed and they showed up 10 minutes later
Se hospedó 1 noche en abril de 2022
Respuesta de Sashko el 12 abr. 2022
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

10/10 Excelente

EDGARDO

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2021
Respuesta de Ester el 14 dic. 2021
Dear EDGARDO, Thank you for the feedback. We are very glad that you had a great stay with us and do hope to be able to welcome you in future again! Best Regards!

8/10 Bueno

JAIMEF, TIJUANA, MEXICO

Le gustó: Limpieza, personal y atención
excelente ubicación, cerca de todos los lugares de interés
Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bien ubicado. Hay q pagar estacionamiento en la calles aledañas.
Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Andrew

I think this property was better when they had a person at a front desk during the day. Otherwise everything was ok.
Se hospedó 2 noches en abril de 2024
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property. We sincerely value your opinion. We always strive to leave feelings in our guests for as great an experience as possible. We are a self-check in property, which differs us from standard hotel, hostel-type of accommodation and their services. We would gladly have supported, if you have requested from our customer team that is available 24/7 on phone and email. The only staff during the morning on site is our housekeeping team and maintenance in downtown. We will be happy to host you again in future time!I hope you have a lovely day / night!

8/10 Bueno

Roger

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Great location in central downtown, with good P3 parking nearby. Is next door to a live music bar so can be noisy up to 10pm but ok after then. Didn't get any kind of room service until we asked after 5 days. I would chose this place again thought because it was comfortable, clean and safe.
Se hospedó 7 noches en marzo de 2024
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property and for these positive words! We sincerely value your opinion. We hope to host you someday again soon! It was our pleasure.I hope you have a lovely day / night!

10/10 Excelente

Hamzah

Excellent place to stay. Clean and comfy. Very central and close city attractions. Loved my stay at Reykjavík ❤️ Only cons: Could do with hotel staff members to assist with checking in the lobby and perhaps light room service? Otherwise not much to complain about
Se hospedó 3 noches en febrero de 2024
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property. We sincerely value your opinion. We always strive to leave feelings in our guests for as great an experience as possible. We are a self-check in property, which differs us from standard hotel, hostel-type of accommodation and their services. We would gladly have supported with extra cleaning service, if you have requested from our customer team that is available 24/7 on phone and email. The only staff during the morning on site is our housekeeping team and maintenance in downtown. We will be happy to host you again in future time!I hope you have a lovely day / night!

6/10 Aceptable

David

Viajó en grupo
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
I booked 7 rooms and 4 of the rooms had the wrong number of beds
Se hospedó 1 noche en febrero de 2024
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property! Our team appreciates the feedback and will attend to your words with attention! Apologies for the inconvenience faced with the wrongly sent automatic instructions... We hope to host you someday again.I hope you have a lovely day / night!

10/10 Excelente

Stefanie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Truly an excellent view from the room, with the longest balcony every. Lovely interior, great central location.
Se hospedó 2 noches en febrero de 2024
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property and for these positive words! We sincerely value your opinion. We hope to host you someday again soon! It was our pleasure.I hope you have a lovely day / night!

10/10 Excelente

Danielle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The view was amazing and having all the amenities (stove, fridge, hot tub) and being so close to the night life convinced us to cancel another hotel we had booked and book another night here instead!
Se hospedó 1 noche en febrero de 2024
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property and for these positive words! We sincerely value your opinion. We hope to host you someday again soon! It was our pleasure.I hope you have a lovely day / night!

10/10 Excelente

Margrét

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!

10/10 Excelente

Karl Grétar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hreint og þægilegt. Flott staðsetning.
Se hospedó 1 noche en enero de 2024
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!

8/10 Bueno

Ólafur

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gott hótel
Góð staðsetning, flott í alla staði.
Se hospedó 1 noche en enero de 2024
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!

10/10 Excelente

Marco

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amazing location, limited parking. Above a live music bar, but did not hear it too loud, but be aware if you're sensitive to sound.
Se hospedó 1 noche en enero de 2024
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property and for these positive words! We sincerely value your opinion. We hope to host you someday again soon! It was our pleasure.I hope you have a lovely day / night!

6/10 Aceptable

SATPAL

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The hotel is really apartments. It was clean and conveniently placed in downtown Reykjavik. However, even though on the third floor, Friday night had absolutely no sleep. The adjoining club was playing music until 6am. Ok if you're out and partying anyway but not if you aren't. Location was great. Bed comfy, had a fridge, Nespresso (which you can use as a kettle), hairdryer and plenty of towels, etc if required. Would have been nice to have more tea/coffee but you can use the Nespresso without pods and will have instant hit water so we just bought our own coffee and milk. If you have a family with young children be wary of the noise at the weekend. There was a bar outside our side and on Thursday night you could hear the chatter but wasn't too bad with the window shut. Key code on the doors is a bit fiddly but secure.
Se hospedó 2 noches en enero de 2024
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property. We sincerely value your opinion. We always strive to leave feelings in our guests for as great an experience as possible. We are a self-check in property, which differs us from standard hotel, hostel-type of accommodation and their services. We would gladly have supported you with more coffee or cleaning service, if you have requested from our customer team that is available 24/7 on phone and email. The only staff during the morning on site is our housekeeping team and maintenance in downtown. Apologies for the noise in the downtown area, however this is something out of our control unfortunately. We will be happy to host you again in future time!I hope you have a lovely day / night!

10/10 Excelente

Bianca

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Ótima Localização
Quartos muito bem localizados na Rua mais badaladinha de Reykjavik, ótima localização. Não recomendaria reservar de última hora como eu fiz se não falar um ótimo inglês ou pode passar por apuros. Mas o local é muito bom e bem localizado, voltaria com certeza.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!

10/10 Excelente

Simon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 6 noches en diciembre de 2023
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!

8/10 Bueno

Fabienne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!

10/10 Excelente

Melissa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!

8/10 Bueno

Steinþór

Se hospedó 2 noches en diciembre de 2023
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!

10/10 Excelente

Nichokas John

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Best location ever. Right in the middle of the main street of the old town surrounded by lots of bars and restaurants. Fantastic 270 degree view from the wrap around balcony, views of the church tower and the see. Well worth paying the extra for
Se hospedó 1 noche en diciembre de 2023
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property and for these positive words! We sincerely value your opinion. We hope to host you someday again soon! It was our pleasure.I hope you have a lovely day / night!

8/10 Bueno

Carol Suydam

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Iliked the room, and found the neighborhood very enjoyable in every way. My one problem was the ramp that joined one part of the building with another. I tripoed late in the evening because there was no warning or lighting of the ramp. I’m 80 and fell up at the ramp - the ramp blended too well with the carpeting. However, 2 hotel guests helped me up very sweetly and I was able to continue my visit.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property. We sincerely value your opinion and apologies for the trouble you have faced. Our team always wants to provide our guests with as great an experience as possible. The team will take into consideration your feedback.I hope you have a lovely day / night!

6/10 Aceptable

Margrèt

Se hospedó 1 noche en diciembre de 2023
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property. Our team always wants to provide our guests with as great an experience as possible. I hope you have a lovely day / night!

2/10 Terrible

Aya

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property. Our team always wants to provide our guests with as great an experience as possible. I hope you have a lovely day / night!

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
FANTASTIC
Absolutely fantastic couldn't fault the place, great location, completely spotless, warm and cosy, great views even saw the northern lights from our balcony. Only down side was someone entered our room whilst we were inside using the codes which i guess never change
Se hospedó 2 noches en octubre de 2023
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property and for these positive words! We sincerely value your opinion, the code system has currently been improved. We hope to host you someday again soon! It was our pleasure.I hope you have a lovely day / night!

8/10 Bueno

Lifang

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is located on the main shopping street. Super convenient. Easy to walk anywhere you want to check out. The room is nice and neat. The deco actually looks better than the photos. I would have given 5 stars if not for the noise we heard on the second (the last) night staying there. The band in the next pub was very loud. And it didn't stop playing until nearly 6 in the morning. Our room seems to be right on top of the pub without much sound proof at all. We didn't sleep well much.
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property and for these positive words! We sincerely value your opinion and apologies for the noise in the downtown area. We hope to host you someday again soon! It was our pleasure.I hope you have a lovely day / night!

10/10 Excelente

Guia Gatchalian, Sammamish

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Love this hotel. Its location is perfect!
Se hospedó 3 noches en octubre de 2023
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property and for these positive words! We sincerely value your opinion. We hope to host you someday again soon! It was our pleasure.I hope you have a lovely day / night!

8/10 Bueno

Martie, Yelm

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was great, the location was great during the day. At night from where our room was located we heard live music & loud partying going on until 2-3 a.m. We were here on the weekend, so maybe it’s quieter during the week? That’s why location got 3 stars.
Se hospedó 2 noches en octubre de 2023
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property and for the feedback! We sincerely value your opinion and apologies for the noise in the downtown area. We hope to host you someday again soon! It was our pleasure.I hope you have a lovely day / night!

8/10 Bueno

lisa

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The good - there couldn’t be a better location. This is right in the center of the tourist area. Many shops, restaurants, and the famous “rainbow street”. Beds are comfortable, a nespresso maker with pods in the room. The bad - It was not made clear when I booked this hotel that it is fully self-serve. There is not a receptionist, or any staff there. I was emailed a code to get into the hotel and another code for the room. There was a group of elderly women who had been just sitting in the lobby for hours, unsure of what to do. The luggage storage is unsecured and unattended, which made me nervous. If you need two beds instead of one, email them ahead of time because you will not see an employee. There is no deadbolt or way to secure the room door from the inside. As two young women in a foreign country, this made us nervous. We pushed a chair against the door so at least we would wake up if someone entered. The very bad - there is a live band in the bar on floor one. Every night. Our room was on floor two, exactly above the band. They started playing at 8pm and stopped at exactly 11pm, and it sounded like they were playing inside of our room it was so loud. If you plan to be out and about until 11 or later, this isn’t a problem. However, if you are exhausted from a long flight and haven’t slept in over 24 hours, it will be torture. Even with ear plugs it was loud. The band was quite good though, and played a wide variety of songs.
Se hospedó 1 noche en octubre de 2023
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property. We sincerely value your opinion. Our team always wants to provide our guests with as great an experience as possible. I hope you have a lovely day / night!

4/10 Mediocre

Angela Cardono

Viajó en grupo
Le gustó: Limpieza
No le gustó: Personal y atención, servicios
The shower did not work. There is no one on-site. We called provided phone numbers and left a message. Never got a call back. Called emergency number . No answer. Kept up all night by band playing directly below us in bar. Loud people in the street all night Friday night. Not sure how this place got a 4 star rating
Se hospedó 3 noches en octubre de 2023
Respuesta de Best wishes, Kristina, Customer Care team el 26 abr. 2024
Thank you for the time spent with us on our property! Our team appreciates the feedback and will attend to your words with attention! Apologies for the inconvenience faced by the noise in downtown area... however this is out of our control. If we couldn't pick up the call immediately, we were busy on the other line. You could have called again.I hope you have a lovely day / night!

8/10 Bueno

Leigh

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The hotel is right in the middle of all the best shopping and dining, which is awesome! Our room was clean and they did their best to clean it quickly for early access. The only negative feedback I have is that there is no one working the front desk -ever. There’s no direction on where to store your luggage or how you’ll know when your room is ready besides asking staff. In many cases, the code to the luggage storage was wrong. That can be a real let down when you arrive at 7:30 AM and have to wait for your room until 2:00 pm. Otherwise, I would recommend it.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Marie el 9 oct. 2023
Dear Leigh,Thank you for your wonderful review.We are happy that you enjoyed your stay and that we achieved your expectations. We do our best to provide the best experience for our guests, so every feedback is appreciated. We hope that we will have the chance to host you again in the future.Warmest wishes,

10/10 Excelente

Judith

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I just want to thank Asgeir (I’m not sure if that’s the correct spelling) for helping us with a reservation we needed to change. If you take flybus or a tour ask for stop 6, even if you’re told it’s the same distance as stop 14.
Se hospedó 4 noches en agosto de 2023
Respuesta de Marie el 29 sept. 2023
Dear Judith,Thank you for your review.We are glad that you had a positive experience with us, and we appreciate your feedback in order we provide a better experience for our future guests.Best wishes,

2/10 Terrible

Tatyana

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stay far away from this property! The room was not cleaned prior to check in. We arrived to a room that had garbage and linens from old tenants. Worst of all the room would not lock. We called the hotel staff multiple times, showed the problem to the staff were promised that the lock would be fixed the following day because no other rooms were available. No one ever arrived to fix the lock and when we called again we were told that nothing could be done about the lock and we could not be moved to a different room.
Respuesta de Marie el 9 oct. 2023
Dear Tatyana,Thank you for your time and effort to express your view regarding your stay with us. We would like to express our sincere apologies for any inconvenience you've experienced. On a positive note, we really appreciate your comments on those areas that you felt we were doing right. We are always aiming to provide the highest possible experience to our guests and it is heartwarming to hear that our effort was appreciated. Best regards,

10/10 Excelente

Mallory

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great quality and location. Can be loud, but that’s expected in a central city location
Se hospedó 1 noche en septiembre de 2023
Respuesta de Marie el 29 sept. 2023
Dear Mallory,Thank you for your stay and for your review.We are glad that you enjoyed your stay. We hope that you will have the chance to be our guest again in the future.Best regards,Marie

10/10 Excelente

Summer

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property is located in the middle of it all. There were lot's of options for dining and shopping and everything was within walking distance. Bus stop for airport transportation and excursions was just a 5 to 10 minute walk from the property. It is located on a no drive street and we liked that. You do not need a car if you stay at this property. There is a bookstore/coffee shop/bar next door that has live entertainment at night. We did enjoy beverages there. Even though we had seen previous reviews complaining of noise from the bands next door, we never heard a peep in our room. It was nice and clean and quiet. It was great to have a small refrigerator and coffee maker in our room as there is not restaurant or bar at the hotel itself.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Marie el 9 oct. 2023
Dear Summer,Thank you for your review.We are happy that you enjoyed your stay and that we achieved your expectations. Our main goal is to provide the best experience for our guests, so every feedback is appreciated.We hope that we will have the chance to host you again in the future.Warmest wishes,

4/10 Mediocre

Michele

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Family room was large and a great set up for two teenagers and two adults (4 twin beds). Small kitchenette really came in handy (fridge, stove top, microwave, coffee maker and toaster). Downside was the noise from the live music in the restaurant below- could hear lyrics clearly along with drums and guitar- 7 days a week and well after midnight. Made it hard to get to sleep for early morning tours and early flight home.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Marie el 9 oct. 2023
Dear Michele,Thank you for taking the time to express your view regarding your visit to our apartment. We are really sorry that our room did not meet your expectations. On a positive note, we appreciate your comments on those things that you felt we were doing right. We do strive to provide the best experience to our clients and we are glad to hear that our effort was appreciated. Best and warmest wishes,

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de Sashko el 28 ago. 2023
Thank you for your review. We sincerely appreciate and value your comments on areas within our apartment hotel that we believe that we can improve to enhance our guests stay. Thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes.

4/10 Mediocre

Anya

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en agosto de 2023
Respuesta de Andrija el 28 ago. 2023
Please accept our sincere apologies for the inconveniences you faced during your stay. We're committed to providing a pleasant experience for all our guests, and we regret that we fell short this time. We hope you'll give us another chance to serve you better in the future.

2/10 Terrible

Kolala, Norwich

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a garbage dump. Not a hotel
Se hospedó 4 noches en agosto de 2023
Respuesta de Igor S. el 24 ago. 2023
We're deeply sorry to learn that your experience fell short of expectations. Please accept our sincere apologies for any inconvenience you encountered. Your feedback is valuable, and we'll investigate the issues you raised to prevent such occurrences in the future. We hope you'll give us another opportunity to provide you with a superior stay.Best regards,

10/10 Excelente

Erica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en agosto de 2023
Respuesta de Igor S. el 23 ago. 2023
Dear Erica,We're thrilled to hear that you had a wonderful stay and that our property and staff met all your needs. Thank you for choosing our property, and we can't wait to see you again soon!best regards,

6/10 Aceptable

Gail

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s in the middle of a very popular area, but is hard to find and you had to park several blocks away using street parking in addition to Schlesinger your luggage to the hotel. Staff was obviously used to the complaint and very unsympathetic. That said the room was clean and it had a good shower. The noise from the people enjoying nightlife outside the window made sleeping a challenge.
Se hospedó 1 noche en agosto de 2023
Respuesta de Igor S. el 23 ago. 2023
Dear Gail,We apologize for any inconvenience or disappointment you experienced during your stay with us. Your feedback is important to us, and we will use it to improve our guest experience. We hope we will have a chance to make things right on your next visit.Best regards,

10/10 Excelente

Stephen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really enjoyed our stay here. Clean, modern, and cool design. Location couldn't be better, right in the heart of everything downtown Reykjavik has to offer. No parking can be tough, but we found a spot a couple blocks away, not too bad.
Se hospedó 1 noche en agosto de 2023
Respuesta de Ivy el 11 ago. 2023
Thank you for staying with us. We are happy to hear that you had a fantastic stay with us, enjoyed our rooms, and found our location convenient for your sightseeing. Your recommendation means the world to us. We look forward to welcoming you back soon. Kind regards,

10/10 Excelente

Rowena

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It's on a pedestrian zone by all the shops and restaurants. No cars but live music plays well into 11pm. at restaurant adjacent. Our room was spacious with microwave and stove top. Other rooms are apartment style with triple bdrooms and double bdrooms. Prime location but tricky to find front entrance, small sign with glass double doors.
Se hospedó 1 noche en julio de 2023
Respuesta de Vladimir el 28 jul. 2023
Dear Rowena,Thank you for your review.As we are a hotel located at the main street in the center of the city noise is unfortunately part of the equation.Thank you for staying with us, we are very glad to hear that you enjoyed your stay and we are looking forward to having you stay with us again!Best regards,Vladimir

2/10 Terrible

Nancy

Se hospedó 1 noche en julio de 2023
Respuesta de ETX-Joelsigurdsson8 el 29 jul. 2023
Dear Nancy,We can see that you left a 1 star rating, but no details about your experience with us. We would appreciate any additional feedback if you can provide.Thank you for your patience and understanding! We hope to have the opportunity to turn your experience around.Best regards,Jelena

10/10 Excelente

Christine M

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful view. Separate bedroom and easy to use kitchen.
Se hospedó 1 noche en julio de 2023
Respuesta de Klimentina el 11 jul. 2023
Dear Christine M,Thank you! Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Best regards,Klimentina

10/10 Excelente

Todd

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Igor M. el 10 jul. 2023
Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back again in the near future.

8/10 Bueno

Aho

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Kiva hotelli keskeisellä paikalla
Ihan kiva hotellihuone kolmelle. Meteli kadulta ja alhaalla olevasta ravintolasta oli kova, mutta loppui onneksi mentyämme nukkumaan. Ikkunoiden äänieritys on huono. Hieman yleiskohotusta vaatisi huoneet hintaansa nähden, mutta huone oli siisti ja pihdas kuitenkin. Aamupala oli hyvä ja sijainti ihanteellinen keskellä kaikkea.
Se hospedó 1 noche en julio de 2023
Respuesta de Klimentina el 6 jul. 2023
Dear Aho,Thank you for taking the time to review us! Your happiness is our pleasure. We are glad to hear that you liked your stay with us. We appreciate you bringing this remark to our attention. We really appreciate all feedback. You are always welcome.Best regards,Klimentina

8/10 Bueno

Heather

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Live music right below us until 11pm. We stay up late so it wasn't too much of an inconvenience and we actually enjoyed the music. The bar crowd noise was pretty loud until about 1am. The noise was more disruptive to us in the morning as we were next to the elevators and people were very loud in the hallways. So, if you're sensitive to noises or like to get to bed early this would not be great choice. We were on the 2nd floor and at the front of the hotel so the noise level may have been better deeper into the hotel. The water had a strong sulfur smell which we found odd as we did not experience this at the Kvosin Hotel which is in the same area. The location was great and the front desk was very friendly and helpful with dinner suggestions. Beds and the room set-up was pretty comfortable for our one night stay.
Se hospedó 1 noche en junio de 2023
Respuesta de Ivana el 1 jul. 2023
Dear Heather,Thank you so much for your review and comments. We are pleased that you were happy with your stay overall. We strive to provide the best experience to our guests and we appreciate all the remarks. Most of all thank you for staying with us. We hope that we are able to welcome you back in the future. We wish you many safe travels :)

8/10 Bueno

Douglas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en junio de 2023
Respuesta de Apolonia el 1 jul. 2023
Dear Douglas, thank you for taking the time to review us. We are very glad to hear that you liked your stay with us. We hope you can come back and stay with us in the future.

8/10 Bueno

Peter

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Ivana el 30 jun. 2023
Dear Peter,Thank you for taking the time to send us a review, we appreciate it. We hope that we will have the pleasure of being your hosts again some day in the future.